Fresenius Medical Care Windsor, LLC jobs in Manchester, NH - 72 jobs
Customer Service Rep I
Fresenius Medical Care Windsor, LLC 3.2
Fresenius Medical Care Windsor, LLC job in Lawrence, MA
This is a hybrid position with working hours of M-F 11:30am EST to 8:00pm EST Located in our Lawrence MA. Office.
PURPOSE AND SCOPE:
Communicates information and acts as a resource for clients by telephone and fax. Gathers necessary information from clients to help in providing timely and accurate laboratory results (reports).
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Under close supervision, acquires job skills and learns company policies and procedures to complete routine tasks.
Contacts clients of abnormal test results, problems with specimens and requisitions, verify information.
Assists clients with questions regarding status of tests, test requirements, specimen handling, etc.
Assists clients with requests for changes to their requisitions, critical values, and patient information.
Documents all calls into appropriate systems.
Instructs (assists) clients with test ordering, specimen preparation, packaging, and shipping specimens.
Takes supply orders, sets up standing orders and arranges for the appropriate delivery time and any related reports as needed.
Keeps up to date in all technical information and new policies and procedures.
Communicates with Sales and Clinical Support Reps about clients.
Communicates with all departments to resolve client questions and problems in a timely manner.
May refer to senior staff for assistance with day-to-day problems that may arise.
Escalates issues to supervisor for resolution, as deemed necessary.
Assist with various projects as assigned by direct supervisor.
Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift up to 20 lbs.
Must be able to sit for an extended period of time.
EDUCATION:
High School Diploma required
EXPERIENCE AND REQUIRED SKILLS:
0 - 1 year's related experience.
Prior call center experience and/or multi-line phone system.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $18 - $27
This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
$18-27 hourly Auto-Apply 17d ago
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Sr Supply Chain Planner
Fresenius Medical Care 3.2
Fresenius Medical Care job in Lawrence, MA
PURPOSE AND SCOPE: The Senior Planner is responsible for planning, scheduling, and coordinating all material and products through the complete supply chain and related processes. Responsible for maintaining an even flow of work to support the necessary production and engineering schedules while maintaining inventory at acceptable levels through inventory management of raw material, work in process, and finished goods. Works with complex assembly plans and master production schedule to support the production build requirements and provide clear visibility to demand requirements for buyers, operations, quality systems, and any other customer function.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Completes master requirement plan and performs release of production work orders using established SAP ERP system production methods.
* Responsible for reviewing the accuracy of related documents for BOM (Bill of Material) changes, lead times, and new product releases.
* Provides recommendations for corrections to support system accuracy of materials and product builds.
* Engages in material status meetings, production standup meetings, production control meetings, and shipping meetings in support of production build plans.
* Supports the release of ECOs by reviewing material availably dates, setting effectivity dates, and proper disposition of materials.
* Updates/approves ECOs as required and appropriate.
* Supports and assists in the development and implementation of vendor managed inventory and dock to stock programs.
* Coordinates new product introduction activities and BOM reviews. Provides detailed feedback to buyers and engineering as appropriate to ensure system accuracy.
* Works on a diverse scope of problems where analysis of data is required, summarizing information and presenting conclusions.
* Works with Master Scheduler and Buyers to coordinate production build plans to ensure materials are provided according to production and engineering schedules to achieve production uptime and business goals.
* Provides input to management regarding reschedules, plan delays and potential impacts to schedules.
* Interfaces with Master Scheduler, Inventory Control, Service, Warehousing, Shipping, Operations, Quality Engineers, and Manufacturing Engineers to address issues related to quality, design changes, sales order ship dates, labor, material shortages, backlogs, and other potential schedule interruptions.
* Works with Operations to review and address work order discrepancies
* Requires limited supervision or direction to achieve production, business, or personal goals and objectives.
* Supports the development of Planning Policies. May assist in, or author, policies as assigned.
* May provide assistance and training for lower level planning team members
* Completes all other duties as assigned.
Additional responsibilities may include focuson one or moredepartments or locations. See applicable addendum for department or locationspecific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
* The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Regularly required to sit; use hands to finger, handle, or feel; talk or hear. Occasionally required walk.
* Corrected 20/20 vision is required.
* Occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
EDUCATION:
Bachelor's Degree required; Advanced Degree desirable
EXPERIENCE AND REQUIRED SKILLS:
* Minimum 5 - 8 years of related experience in Production Planning, Purchasing and Supply Chain Management required
* 5+ years of experience with SAP/ERP Inventory Management, Production Planning and MRP software modules, spreadsheet software and Word Processing software.
* SAP super user experience.
* Ability to create, read, analyze, master schedules, forecasts, MRP demand/requirements and material BOMs
* Ability to effectively present information, including organizing and making presentations
* Ability to work with mathematical concepts
* Ability to define problems collects data, establish facts, and draw valid conclusions.
* Strong proficiency in the use of Microsoft Excel, Word, and PowerPoint.
* Exceptional interpersonal and written communication skills
* Can effectively interact with all levels of management.
* Strong analytical and critical thinking skills
* Ability to manage multiple tasks and priorities in a fast paced product development and manufacturing environment, with limited direction.
* Adaptable and flexible. Must be able to positively react to changes impacting the Planning and Scheduling functions.
* Demonstrated ability to influence teams and programs regarding Planning and Material Management processes
* A high level of responsibility, analysis, and independent decision-making is expected and must be reliably demonstrated.
* Superb attention to detail.
* APICS CPIM (Certified in Production and Inventory Management)
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Exempt Position: Annual Rate: $77,600.00 - $129,300.00 for Lawrence, MA location
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.
$77.6k-129.3k yearly 8d ago
Support Technician-2
Fresenius Medical Care 3.2
Fresenius Medical Care job in Lawrence, MA
PURPOSE AND SCOPE: The Support Technician provides in-depth support to diverse customer telephone inquiries of applicable devices within the assigned function(s). The incumbent communicates broad operational and technical support to diverse audiences to effectively resolve problems on an ongoing basis. In this capacity, the Support Technician provides outstanding customer service through effective and timely communication.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Address and resolve complex operational and/or technical issues by providing effective customer service of applicable devices within the assigned function(s).
* Ensure data accuracy and integrity throughout the documentation process of all customer contacts in applicable systems.
* Maintain various confidential patient and/or health information in compliance with company policies and procedures, HIPAA and other regulatory requirements.
* Maintain current knowledge of applicable devices and/or troubleshooting techniques to continually provide effective customer service in a clear and concise manner; demonstrating broad knowledge and sound judgment in the resolution of diverse operational and/or technical issues.
* May be required to have familiarity on the effective management of diverse testing/and or calibration tools within the assigned function(s).
* Provide backup support for diverse positions within the assigned function(s) as required.
* Act as a technical resource for cross-divisional teams and/or internal customers.
* Establish and maintain strong relationships with internal and/or external customers through effective understanding and interpretation of established company policies and procedures during all customer interactions.
* Mentor other staff as applicable.
* Assist with various projects as assigned by direct supervisor.
* Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
* The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be available for inclusion in a rotating 24-hour call coverage schedule.
* Must be available to work overtime as required.
* Occasionally lift and/or move up to 30 pounds.
* Travel may be required.
EDUCATION:
High School Diploma required; Associate's Degree desirable
EXPERIENCE AND REQUIRED SKILLS:
* 2 - 4 years' related experience.
* Demonstrated experience in a customer service, call center or clinical environment required; dialysis equipment experience preferred.
* Fluency in Spanish preferred.
* Strong computer skills with demonstrated proficiency in word processing, database, spreadsheet and email applications.
* Possess logical and critical thinking skills to effectively resolve diverse problems in a clear and concise manner.
* Strong time management skills with the ability to multitask concurrent priorities in an organized manner.
* Excellent customer service skills to productively handle confidential information with a high level of professionalism, discretion and tact.
* Strong oral and written communication skills to effectively communicate with diverse audiences and/or all levels of management.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $26.11 - $41.85 for Lawrence, MA location
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
$26.1-41.9 hourly 58d ago
Sr Labor Relations Manager
Fresenius Medical Care Windsor, LLC 3.2
Fresenius Medical Care Windsor, LLC job in Waltham, MA
PURPOSE AND SCOPE: Provides Labor & Employee Relations support, guidance, and advice to field management and employees in assigned regions within an FMS Division. Ensures compliance with company policies and procedures, and local, state, and federal employment regulations and requirements. Utilizes knowledge and expertise in the Labor & Employee Relations and Human Resources field to investigate, address, and resolve Human Resource issues and problems, including but not limited to personnel management, policy and procedure interpretation and implementation, benefits, and change management.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Demonstrates commitment, adherence and alignment to Company's Mission, Core Values and initiatives
Conducts climate assessments at the clinical level, communicates findings to the Regional and Division level executives, and provides appropriate recommendations for improvements and or remedies.
Collaborates with organizational partners as appropriate, including but not limited to, Corporate Counsel, HR Business Partners, Compliance, Quality/Clinical Services, Education, etc.
Effectively administers Labor and Employee Relations programs in accordance with company policies and procedures, ensuring compliance with regulatory requirements, including Equal Employment Opportunity (EEO), Family Medical Leave Act (FMLA), and Americans with Disabilities Act as Amended (ADAAA), to ensure the uniform and equitable treatment of employees.
Manages and executes Labor & Employee Relations matters, including investigating issues, providing coaching to employees, and managers.
Works collaboratively with and provides day-to-day coaching and advice to field managers, regional leaders, and all other assigned employees in a large variety of labor and employee relations issues, performance management issues, and policy interpretation.
Diagnoses and identifies proactive steps to avoid recurring issues.
Provides field managers and supervisors with interpretation and guidance regarding HR policies, legal, and compliance matters to ensure fair and consistent application. Counsels and advises on the administration of specific employment laws, including federal and state labor laws.
Tracks and interprets trends in Labor & Employee Relations to identify issues and develop training and other solutions proactively.
Investigates employee action line calls promptly with assistance from appropriate internal experts. Provides recommendations while documenting actions taken. Escalates sensitive or critical issues to management.
Consults with the Legal Department as necessary regarding interpretation of policies as affected by state and federal laws.
Ensures timely and thorough case management
Provides investigatory support to the legal department when responding to State or Federal agency employment claims that may be filed against the organization.
Provides administrative support to the legal department, collecting data and source documents when responding to legal claims, lawsuits, and subpoenas.
Reviews all field requests related to employee separations, related to Reductions in Force and or Divestitures, partnering with the legal department to minimize potential risk to the organization.
Reviews and assists managers in drafting corrective action, performance improvement, and termination documentation as requested.
Assists with the onboarding of new employees through acquisitions, in Affirmative Action planning and reporting, and in the administration of Division-level employee recognition programs where applicable.
May assist junior level staff with more complex tasks that require a higher level of understanding of functions.
May escalate issues to supervisor/manager for resolution, as deemed necessary.
Mentor other staff as applicable.
Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state, and federal laws and regulations.
Assist with various projects as assigned by a direct supervisor.
Other duties as assigned.
Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location-specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those employees encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Requires significant travel as deemed appropriate for investigations, training/business needs.
EDUCATION:
Bachelor's Degree required; Advanced Degree desirable
EXPERIENCE AND REQUIRED SKILLS:
5 - 8 years' related experience; or a master's degree with 3 years' experience; or a PhD without experience; or equivalent directly related work experience.
3+ years' Labor Relations Experience in a multi-facilities environment.
SHRM Certification (SHRM-SCP, SHRM-CP) is desirable, or a plus.
Demonstrated knowledge and ability to appropriately advise on employment law, including FMLA, ADAAA, and other federal and state labor laws within an organization that has an international/multi-state footprint.
Excellent communication skills, both verbal and written, and ability to work well with all levels of the organization
Must have well-developed organizational design, assessment, diagnostic, change management, presentation, facilitation, and influencing skills.
Strong computer application skills in word processing, spreadsheets, and database report writing.
Demonstrated track record of effectively addressing sensitive and/or stressful situations and information with tact, discretion, and strict adherence to confidentiality requirements.
Ability to work in a high-volume, fast-paced, dynamic environment with the ability to adapt to changing priorities.
Must possess excellent organizational, teamwork, process, and problem-solving skills, as well as the ability to multitask in a changing, highly matrixed environment.
Strong customer service skills.
Must demonstrate interest in learning and growth.
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
$89k-124k yearly est. Auto-Apply 11d ago
Biomedical Equipment Technician
Fresenius Medical Care Windsor, LLC 3.2
Fresenius Medical Care Windsor, LLC job in Waltham, MA
About this role:
As a Biomedical Technician with Fresenius Medical Care, you will maintain and repair medical and water treatment equipment within our kidney care clinics. You will also train and educate colleagues on operational maintenance of our dialysis machines to ensure the safety of our dialysis patients, as well as manage the medical supplies required.
How you grow or advance in your career: We believe in encouraging our employees to achieve their full potential by offering opportunities for advancement. We have a Biomedical Technician specific career ladder with three potential levels of Biomedical Technician role as well as a leadership path from Area Technical Operations Manager, Regional Technical Operations Manager, and Senior Director Technical Services, overseen by a Vice President of Technical Services and supported by Corporate Biomedical Support Managers.
Our culture: We believe our employees are our most important asset - we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits; we take care of our people.
Our focus on diversity: We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.
At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Maintains, troubleshoots, and repairs dialysis equipment, ancillary equipment, and water treatment systems.
• Maintains the physical plant, as directed.
• Ensures outside vendor services are completed per contract.
• Purchases and retain an inventory of service parts.
• Performs, evaluates, and reports water/dialysate sample collection and any actions required.
• Conducts daily, weekly, and monthly trend analysis on the water system to assure system functions as designed.
• Documents all repairs and maintenance activity.
• Assists in planning and installing biomedical equipment to assure safe and effective operation of facility.
• Transports equipment as needed with supervisor consent.
• Participates in monthly technical and regulatory meetings.
• Collaborates with facility staff to ensure all regulatory and OSHA requirements are met.
• Manages inventory, including receiving and putting up deliveries, inventory counts, transporting goods between clinics as needed and assist clinical management with inventory costs.
• Performs initial and annual verification and ongoing monitoring of patient care staff's technique for testing water system, assuring tests and documentation comply with manufacturer's specifications for the devices and test equipment used.
• Completes all technical training programs required by state/federal regulations and company policy.
• Provides scheduled after hour technical on-call coverage for your clinics as needed.
EDUCATION AND CREDENTIALS:
High school diploma or G.E.D. required.
Associate Degree in electronics / biomedical technology, or equivalent (preferred but not required)
Valid Driver's License issued in the employee's state of residence required.
Continued employment is dependent on successful completion of Fresenius Biomedical Technician training within the first 24 months of service from date of hire.
EXPERIENCE AND REQUIRED SKILLS:
Qualities and traits: collaborative, independent, analytical, mechanical, self-motivated, self-starter, continuously strives for staying up to date and increasing their knowledge/skills
Less than 1-year related experience.
Prior experience working in a mechanical, automotive, or construction industry, dialysis, or medical technical setting (preferred but not required).
Manual dexterity required - ability to use common hand tools and small power equipment.
Good verbal and written communication skills.
Ability to lift up to 50 lbs. and safely move large/bulky equipment
Ability to create a safe and efficient work environment, OSHA - 6S - Infection Control
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that, failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
• Position involves active work including lifting, bending, walking, and standing for considerable lengths of time.
• The use of dollies or other equipment is mandatory when moving heavy weight items. May be required to frequently lift items weighing up to 50 lbs. as high as 5 feet.
• There is potential exposure to chemicals and infectious materials. Scope of work includes high voltage equipment. Personal Protective Equipment (PPE) is provided by the company.
• Work environment is typically air temperature controlled with moderate noise levels. May be required to work in various outdoor elements.
• Evening, weekend, and holiday availability, as well as ability to take
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $22 - $36
Non-Bonus Eligible Positions: include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Bonus Eligible Positions - include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
$22-36 hourly Auto-Apply 17d ago
Sr. Disposables R&D Technician
Fresenius Medical Care 3.2
Fresenius Medical Care job in Lawrence, MA
PRINCIPAL DUTIES AND RESPONSIBILITIES: * Works collaboratively with a cross functional team to support product development needs * Under limited supervision, applies considerable technical knowledge to perform a broad range of tasks which include but are not limited to participating in all phases of the product development cycle.
* May assist lead technicians/engineers in data analysis, statistics, and trend analysis.
* Write or update test procedures
* Write reports discussing results, which may include qualitative or quantitative data analysis with graphical representation of data using various statistical techniques. May present updates of research/work at project team meetings as required.
* Assist senior level staff in developing new techniques, test methods (TMs) and performing validations on TMs or test systems.
* Assist lead technician/supervisor in scheduling testing and ensuring smooth operation of the laboratory.
* Works with issues of moderate scope where analysis of situation or data requires a review of a variety of factors.
* Work on assignments requiring considerable judgment and initiative. Understands implications of work and makes recommendations for solutions.
* May provide assistance to junior level staff with general tasks that require a better understanding of functions.
* Update part and product specifications, including 3D solid models and drawings
* Builds prototypes for testing
* Set-up, adjust, and operate various types of equipment and instruments.
* Perform experiments for development projects under limited guidance and supervision of immediate supervisor/lead technician.
* Test samples of manufactured products to verify conformity to specifications.
* Record test results on standardized forms and maintain good documentation practices.
* Maintain order and cleanliness of laboratory space
* Exercise professional capability to properly apply company policies and procedures.
* Build productive working relationships.
* Refer to senior level staff for assistance with complex problems that may arise.
* Escalate issues to supervisor/manager as necessary.
* Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
* Regular attendance and maintaining a good attendance record is an essential function of the job.
* Maintain laboratory notebook in accordance with standard procedures and cGMP.
* Maintain general housekeeping of working area.
* Other duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
* The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is frequently required to talk or hear, stand, walk and use hands to finger, handle, or feel. The employee is occasionally required to sit; reach with hands and arms. The noise level is usually moderate.
* required to wear personal protective equipment that may include safety glasses, smock, steel-toed shoes, etc.
* Occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.
* Occasionally lift or move up to 50 pounds.
* The employee may also be required to work with human or bovine blood, plasma, or serum.
* The employee may be required to work with potentially hazardous materials and solutions.
* Hepatitis B vaccination is strongly recommended.
* Occasional travel may be required.
EDUCATION:
* Associates Degree or equivalent experience required. Bachelor's Degree desired or equivalent experience.
EXPERIENCE AND REQUIRED SKILLS:
* Trade school, technical training and/or technical certification
* 4 - 6 years related experience; or equivalent directly related work experience.
* Experience in the Medical Device Industry is preferred.
* Experience with disposable medical devices is preferred.
* Basic understanding of CAD software (Solidworks) is preferred
* Familiarity with machining processes and equipment (lathe, mill, etc) is preferred
* Must be detail oriented and capable of reading and interpreting documents such as safety rules, operating and maintenance instructions, procedure manuals, drawings, specifications, and data results.
* Must be capable of writing routine reports and correspondence and speak effectively before groups of customers or employees of the organization.
* Solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
* Must be capable of interpreting a variety of instructions furnished in written, oral, diagram, or schedule form.
* Must have good organizational skills, and be able to perform work in a team environment with a minimum level of supervision.
* Must have an aptitude for math with basic algebraic skills such as, conversion of units, calculations of surface area, mass weights, and measurements skills.
* Strong PC skills with proficiency in Microsoft Office applications.
* Understand and apply FDA Guidelines, standards (ISO/AAMI/USP), and Design/Pharma Control Concepts.
* Strong oral and written communication skills.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $30 - $51
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
$30-51 hourly 39d ago
HCP Marketing Manager
Fresenius Medical Care 3.2
Fresenius Medical Care job in Lawrence, MA
PURPOSE AND SCOPE: The HCP Marketing Manager is responsible for developing and executing clinically focused marketing strategies to support the education, adoption, and effective use of in-center dialysis portfolio products, including the launch of high-volume hemodiafiltration (HVHDF) kidney replacement therapy in the U.S. marketplace. This high-visibility role bridges clinical insight and marketing execution, ensuring that programs, materials, and campaigns reflect strong clinical relevance and align with commercial goals.
Reporting to the Director, HCP Marketing, this individual works closely with cross-functional partners-including Clinical Education, Medical Affairs, Product Management, Patient Marketing, and Sales-to deliver clinically accurate, engaging, and compliant marketing content that supports product and therapy understanding and adoption among healthcare professionals (HCPs).
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Support go-to-market launch efforts for the nationwide introduction of the new, FDA 510(k) cleared, hemodiafiltration-capable 5008X CAREsystem.
* Develop clinically driven messaging that communicates the therapeutic benefits, safety, and efficacy of HVHDF therapy to HCPs.
* Translate clinical data and evidence into impactful marketing tools, training resources, and field enablement materials.
* Create value propositions that communicate clinical benefits, economic value, and patient-centered impact, tailored to physicians, nurses and other HCPs.
* Collaborate with Clinical teams and Medical Affairs to ensure accuracy, relevance, and alignment with treatment protocols and regulatory standards.
* Coordinate with U.S. In-Center Product Marketing, Global In-Center Value Stream, and the Commercialization team to create engaging launch campaigns.
* Develop and execute HCP-facing strategies to support product launches, therapy education, and clinical training initiatives by leveraging digital, print, social media, email, video, events, and field engagement.
* Monitor the performance of HCP marketing initiatives and recommend improvements to enhance engagement.
* Analyze barriers to adoption (perceptual or otherwise) and develop actionable, impactful plans to address these misconceptions.
* Position and promote the value of Fresenius Medical Care's ecosystem of complete, in-center solutions and offerings
* Assist with the development of segmentation, targeting, and positioning strategies for HCP customers
* Partner with Sales and field-based clinical teams to gather feedback and refine marketing tools.
* Collaborate with Patient Advocacy to create meaningful content to help enhance HCP-to-patient conversations and foster patient-centric approaches to the dialysis journey
* Contribute to the development of educational campaigns, symposia, webinars, and materials tailored to clinical and professional audiences.
* Liaise with Strategic Accounts, Patient Marketing and Sales Training, on tactics to grow HVHDF adoption and patient volumes
* Promote nephrology nurse education and training opportunities in conjunction with Clinical Education
* Maintain HCP commercial and product websites for in-center products
* Ensure all materials are reviewed and approved through appropriate regulatory and medical review processes.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISION:
This position does not have direct reports.
EDUCATION AND REQUIRED CREDENTIALS:
* Bachelor's degree in Life Sciences, Business, Marketing, Nursing or a related field desired.
* Advanced degree (Masters, MBA) preferred
EXPERIENCE AND SKILLS:
* 4+ years of clinical or healthcare marketing experience. Experience in medical devices, diagnostics, pharmaceuticals, or healthcare consulting is desirable
* Experience translating clinical data into marketing materials for healthcare professionals.
* Strong collaboration skills and experience working with Clinical, Medical Affairs, and Regulatory teams
* Proven ability to develop clinically relevant content that drive product understanding and adoption
* Strong project management, communication, and analytical skills
* Excellent written and verbal communication skills with keen attention to accuracy and compliance.
* Understanding of FDA promotional guidelines and medical-legal review processes.
* Analytical mindset and ability to interpret clinical data and apply insights to marketing strategy.
* Comfortable working independently in a fast-paced, highly regulated healthcare environment.
* Willing to travel up to 15%
*
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Annual Rate: $79,600.00 - $132,500.00 for Lawrence, MA location
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
$79.6k-132.5k yearly 6d ago
Registered Dietitian - CKD
Fresenius Medical Care 3.2
Fresenius Medical Care job in Waltham, MA
PURPOSE AND SCOPE: Provides nutritional services for the facility's in-center and home patients as applicable in order to maximize the patient's nutritional status and improve clinical outcomes. Functions as a member of the interdisciplinary healthcare team, supporting the FMCNA commitment to the Quality Enhancement Program (QEP) and Quality Assessment and Performance Improvement (QAI) activities. Actively participates in process improvement activities that enhance the likelihood that patients will achieve their individualized patient-specific goals as determined by the patient's physician.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Assesses patient's knowledge of diet and kidney disease and provides education appropriate to patient's learning needs regarding the relationship of diet and kidney disease and the impact on the treatment process.
* Provides patient specific detailed education to patient/family/caregiver regarding nutritional status, adequacy measures and results, fluid status, and all nutrition related lab parameters pertaining to their disease process.
* Completes nutritional assessment and participates in the interdisciplinary comprehensive assessments.
* Participates with the interdisciplinary team in the development of a written, individualized comprehensive plan of care that specifies the services necessary to address the patient's needs, in accordance with established Federal and, where applicable, state licensure guidelines.
* Calculates diet prescription according to standard of practice.
* Completes progress notes on all chronic dialysis patients according to established FMCNA guidelines. Maintains complete and accurate documentation of all appropriate information in medical record according to established FMCNA policies and Federal and state regulations.
* Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.
* Identifies malnourished patients as well as patients at risk for malnutrition and works collaboratively with interdisciplinary team to identify appropriate interventions, resources or solutions. Reviews each patient's albumin level and body weight at least monthly. Implements plan of care with involvement of patient/family/caregiver.
* Monitors adherence and response to nutrition therapy, adjusts therapy as needed to achieve and sustain an effective nutritional status, documents why the patient was unable to achieve the goals and implements the plan of care to address issues impacting the patient's ability to achieve the goals.
* Collaborates with the interdisciplinary team on Urea Kinetic Modeling recommendations to achieve the physician's prescription of Kt/V.
* Collaborates with the interdisciplinary team on management and recommendations for mineral metabolism and renal bone disease, anemia and iron status, nutritional status, psychosocial status, vascular access, modality, rehabilitation status and sodium/volume control.
* Adheres to FMCNA algorithm and medical record policies.
* Reports on nutrition QAI results and participates in the interdisciplinary QAI program.
* Collaborates and coordinates with team members in provision of Pre-ESRD education as appropriate.
* When appropriate, works with Case Manager to coordinate plan of care for patient education and identifies candidates to refer to physician for nutritional supplements, as per disease management agreements.
* Reviews nutrition related lab results:
* Counsels patient and/or caregiver and formulates appropriate action.
* Recommends treatment changes to the interdisciplinary team as appropriate.
* Communicates with physician and/or facility staff regarding lab results as appropriate.
* Communicates lab results and recommended treatment changes to providers of patient care in nursing facilities (i.e., hospitals, short term and long-term care facilities).
* Participates in pertinent staff meetings (i.e., general staff, quality improvement), Care plan meetings, and others as applicable.
* Consults with FMS Corporate Dietitian regarding nutrition concerns as needed.
* Maintains and improves knowledge and skills for a competent and innovative practice.
* Maintains dietetic registration and continuing education hours as specified by American Dietetic Association and state licensure regulations where applicable.
* Collaborates with interdisciplinary team, ensuring that all work areas are safe and clean.
* Other nutrition management duties as assigned.
* Performs other related duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
* The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
* Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians.
* The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
SUPERVISION:
* None
EDUCATION AND REQUIRED CREDENTIALS:
* Registered Dietitian as per Commission on Dietetic Registration
* Board Certified Specialist in Renal Nutrition encouraged.
* Current state licensure if applicable.
EXPERIENCE AND SKILLS:
* Minimum of 1-year professional work experience in clinical nutrition as a Registered Dietitian.
* Previous renal experience preferred.
* Demonstrated leadership competencies and skills for the position, including ability to teach, strong organizational skills, excellent communication, customer service, relationship development, results orientation, team building and decision making.
* Able to perform responsibilities with minimum supervision.
* Basic computer skills required.
Addendum
CKD-CKD - ND Nutrition Services
In specified markets will support the Chronic Kidney Disease non dialysis (CKDND) initiatives such as:
* Rollouts of CKD programs
* Acts as the dedicated CKD counselor on medical nutritional dietary matters
* Coordinates with the interdisciplinary care team
* Chart as needed
* Utilizes the KidneyCare:365 or other approved material to educate as needed
* Builds rapport and maintains effective relationships with members and families.
* Provides members with care that is comprehensive, and evidence informed.
* Other nutrition management duties as assigned.
The role will spend part of the time providing individual and group Medical Nutrition Therapy (MNT) counseling to CKD-ND patients using multiple platforms: telephonically, visual video platform, or in person at approved locations upon program leadership request where member privacy can be ensured.
CKD and ESRD duties need to be segregated and not performed in the same location.
Must have applicable state licensure.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Annual Rate: $70,000.00 - $118,000.00
Non-Bonus Eligible Positions: include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Bonus Eligible Positions - include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
100% CKD
100% Remote role
Willingness to get licensure in multiple states across the United States of America
Ability to troubleshoot basic technical and phone system issues, navigate multiple digital platforms, and adapt to changing tools and processes in a virtual environment. Other nutrition management duties as assigned.
$70k-118k yearly 6d ago
Field Service Technician
Fresenius Medical Care Windsor, LLC 3.2
Fresenius Medical Care Windsor, LLC job in Waltham, MA
PURPOSE AND SCOPE:
The Field Service Technician performs client-site installation, service and maintenance on company manufactured and/or distributed equipment within the assigned regional area(s). The incumbent provides technical support in the diagnosis of operational and/or technical issues of applicable equipment. The Field Service Technician performs all responsibilities in compliance with company policies and procedures intended to meet health and safety, compliance and regulatory guidelines.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Performs all assigned equipment installation, service and/or maintenance in compliance with company policies and procedures.
Provides high level technical in-service support for cross-divisional teams and/or customers as requested.
Handles various confidential patient and/or health information in compliance with company policies and procedures, HIPAA, and other regulatory requirements.
Ensures data accuracy and integrity within applicable systems throughout the documentation process of all completed services performed.
Processes applicable documentation and corresponding parts in compliance with company policies and procedures on a routine basis.
Maintains field service inventory in compliance with management recommendations; ensuring accountability for the usage and/or dispersal of assigned inventory.
Maintains assigned company vehicle, credit card(s) and other business accounts in compliance with company policies and procedures.
Contributes to the improvement of ongoing operations within the assigned function(s) to maximize efficacy and efficiency in alignment with company goals and objectives.
May be required to provide cross-coverage of additional regional area(s) to meet business needs.
Assists with various projects as assigned by direct supervisor.
Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Participation in the District On Call Technician (DOCT) and National After Hours On Call Technician (NACT) call rotations required.
Must be available for inclusion in a rotating 24-hour call coverage schedule.
Must be available to work overtime as required.
Exposure to blood borne pathogens and/or hazardous materials possible.
Routinely lift and/or move up to 70 pounds.
Extensive travel may be required.
EDUCATION:
High School Diploma required; Associate's Degree desirable; and Bachelor's Degree strongly preferred.
EXPERIENCE AND REQUIRED SKILLS:
Minimum 4 - 6 years of related experience.
Valid driver's license required.
Prior experience in a dialysis and/or hospital environment preferred.
Strong computer skills with demonstrated proficiency in word processing, spreadsheet, database and email applications.
Excellent customer service skills to successfully handle confidential information with a high level of professionalism, discretion and tact.
Strong oral and written communication skills to effectively communicate with diverse audiences.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $26 - $44
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
$26-44 hourly Auto-Apply 17d ago
Patient Care Technician - PCT - Training Provided
Fresenius Medical Care 3.2
Fresenius Medical Care job in Marlborough, MA
PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Patient Related
Education:
* Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.
Treatment:
* Welcome assigned patients and inquire as to their wellbeing since their last treatment.
* Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.
* Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment
* Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
* Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
* Monitor patients' response to dialysis therapy.
* Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
* Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure
* Obtain Hemostasis and apply appropriate dressings.
* Evaluate the patient prior to discharge.
* Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification
* Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.
* Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.
* Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification
* Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.
* Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.
* Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.
* Perform and document any intervention for unusual patient status and document patients' response to intervention.
* Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.
* Obtain all prescribed laboratory testing and prepare specimens for collection.
* Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
* Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.
* Monitors patients performing self-care under the supervision of RN.
Staff Related
* Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.
Education/Communication:
* Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices
* Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
* Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
* Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
* Initiate Solution Delivery System (SDS) system.
RECORD KEEPING:
* Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
* Enters all treatment data into the designated clinical application in an accurate and timely manner.
* Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure
omitted entries are completed or corrected by appropriate staff.
* Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
* Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
* Collect, label, appropriately prepare and store lab samples according required laboratory specifications.
* Ensure collection of lab specimens by appropriate lab courier.
INFECTION CONTROL:
* Assists in collecting information for infection control audits.
* Supports staff and patient Adherence to infection control practices.
* Follows infection control Policies and Procedures
* Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.
TRANSITIONAL CARE UNIT:
* Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care
* Reinforces all education and care related matters as it relates to the new patient as allowed by state law
* Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.
* Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.
* Sets and preforms a treatment on all machines used in the transitional care unit.
* Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.
* Assists with coordination of transition to patient's modality choice.
* Assists with supply ordering and inventory for TCU
PHYSICAL DEMANDS AND WORKING CONDITIONS:
* The physical demands and work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
* Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the
Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable
accommodations can be made.
* Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
* The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
* The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.
EDUCATION AND LICENSES:
* High School diploma or G.E.D. required.
* Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.
* All appropriate state licensure, education, and training (if any) required.
* Demonstrated commitment to organization culture, values, and customer service standards
EXPERIENCE AND REQUIRED SKILLS:
* Previous patient care experience in a hospital setting or a related facility preferred.
* Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $17.00 - $27.00
Non-Bonus Eligible Positions: include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Bonus Eligible Positions - include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
$17-27 hourly 60d+ ago
Director of Patient Safety
Fresenius Medical Care Windsor, LLC 3.2
Fresenius Medical Care Windsor, LLC job in Waltham, MA
PURPOSE AND SCOPE:
Subject Matter Expert supporting the implementation and coordination of the Clinical Services Resource line, Patient Grievance Line and works closely with the Compliance Department on Compliance Action Line (CAL) investigations. Leads day to day operations for all adverse event investigations and partners closely with the Legal, Department, Medical Office, Clinical Staff, Biomedical Engineering Department and others as needed in providing field support and communication. Maintains critical, collaborative relationship with Regulatory Affairs, Medical Office, Clinical Services, Clinical Operations, and Clinical Education and Quality. Works closely with Patient Safety and Clinical Services Leadership in support of the Patient Safety program. Provides informal leadership in developing a culture of safety, as well as in identifying opportunities and initiatives to enhance patient safety. Supports strategic and operational plans that build upon the present Patient Safety Program.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Provides SME and participates in the day to day Patient Safety Department Operations to ensure the operations effective achievement of goals within the assigned business unit.
Coordinates activities with the appropriate interdisciplinary teams in corporate, field staff, or operations related to serious events, medical device complaints/problems, human resource and interdivisional and interdepartmental problems that affect clinical operations and outcomes. Provide direction to facilities regarding completion of required reports collaborating with Corporate Law Department and Risk Management as necessary.
Reviews health records as necessary to assess and evaluate the appropriateness of care and treatment.
Assists clinical management and staff with understanding and maintaining compliance with ESRD regulatory requirements including Subpart U-conditions of coverage, Federal and State regulations.
Assists facilities in the implementation of annual Safety and Clinical Services Department initiatives such as, Influenza Vaccine Program, 5 Diamond Program, Hand Hygiene and Hepatitis initiatives.
Acts as a resource for patients to address concerns and questions.
Acts as a clinical resource to facilities, area and regional management, and corporate staff and physicians collaborating with the pertinent Regulatory Affairs staff, Education staff, Technical Services, Renal Therapies Group and other company groups to ensure the appropriate interpretation and adherence to company compliance and other department policies, to assist in identifying potential areas of non-compliance and to communicate identified problems and compliance initiatives to the field.
Assists in resolving legal and litigation issues with the goal of diminishing expenses to the Company.
Assists in the development of business integrity related policies and procedures.
Develops educational materials and audit tools for Clinical and Corporate staff.
Develops quality improvement plans when expected clinical outcomes are not met.
Guides clinical practice via program development utilizing training manuals and other educational materials, consultation, review of current literature etc.
Develops clinical policies and procedures related to machine technology used in facilities.
Identifies data elements for use in future clinical quality programs, initiatives, policies and procedures.
Assists the Medical Record Management Department to develop policy and training programs related to Clinical Quality.
Contributes to ensuring quality of care for all home patients by providing input to Home Therapy policies and procedures.
Addresses product issues and selection and to develop procedures for FDA approval for new products and product changes.
Provides guidance, interpretation and subject matter expertise to the organization regarding inquiries about clinical policies and procedures, clinical standards, as well as professional practice.
Maintains key relationships with Value Based Services Support Departments and Leads, Medical Department, Education Department, Technical Services Department, Legal and compliance Departments, Operations Leadership.
Provides assistance to staff with complex tasks that require considerable judgment and initiative.
Escalates difficult/complex issues to supervisor/manager for resolution, as deemed necessary.
Performs other related duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires approximately 20% travel.
SUPERVISION:
May be responsible for the direct supervision of various levels of Patient Safety staff.
EDUCATION AND REQUIRED CREDENTIALS:
Current unrestricted license as an RN-Registered Nurse.
Bachelor's degree in Nursing, healthcare preferred.
Advanced degree desirable.
Certification in Nephrology Nursing preferred.
EXPERIENCE AND SKILLS:
8 - 12 years' related patient care experience in a clinical dialysis setting; or a Master's degree with 6 years' experience; or equivalent directly related work experience.
2+ years' experience as a Clinical Manager preferred.
Certification in Patient Safety desired.
Exemplary Customer Service, interpersonal, collaboration and relationship skills.
Proficient computer skills essential; web-based collaboration and document management platform, Microsoft Office and Visio.
Excellent communication skills-verbal and written.
Ability to prioritize and manage multi-dimensional health care related activities.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $117,700.00 - $196,200.00
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
$117.7k-196.2k yearly Auto-Apply 8d ago
IT Solutions Internship
Fresenius Medical Care 3.2
Fresenius Medical Care job in Lexington, MA
Fresenius Medical Care (FME) is the world's leading provider of products and services for individuals with renal diseases. We care for more than 332,000 patients in our global network of roughly 4,000 dialysis clinics. At the same time, we operate around 40 production sites on all continents, to provide dialysis products such as dialysis machines, dialyzers and related disposables. We aim to continuously improve our patients' quality of life by offering them high-quality products as well as innovative technologies and treatment concepts.
About IT Solutions
Information Technology Solutions is a team of technology enthusiasts who are passionate about leveraging the power of technology to improve our patient and employee experience. Our ITS Teams partner with colleagues across the company to drive conversations around what technology can help make possible. Our teams solve complex business problems using a combination of technology, innovation, and ideation. ITS provides the partnership, expertise, digital tools, and technical capabilities to help fuel our company's continued growth and transformation.
IT Solutions Intern
We are seeking intellectually curious, driven, and tech-savvy students to join our IT Solutions team as a Summer Intern. As a Summer Intern with Fresenius Medical Care, you will be teaming with a world-class IT organization to help solve real-time global digital challenges. You will be exposed to the Health Sciences industry as well as global technical platforms used in almost all global industries. You will have the opportunity to contribute to projects that directly impact on our ability to serve and support our patients.
The ideal candidate will be enthusiastic about technology, willing and eager to learn, and possess strong communication skills. This internship provides an excellent opportunity to experience hands-on “solutioning” for IT solutions and services.
In this role, you will have the opportunity to:
Gain hands-on experience with projects and teams in: Clinical Systems, Enterprise Systems, Manufacturing, Cybersecurity and Privacy, Infrastructure, Application Maintenance Support, Application Development, and Data AI Solutions.
Gain experience with communication, risk management, change management and financial management planning, stakeholder management and status reporting.
Network with and be mentored by IT professionals and leaders, and be considered for potential future career opportunities within the organization.
Responsibilities:
Assist team members with ongoing projects by conducting research, analyzing data, and providing solution/service recommendations on various technology platforms.
Identify roadblocks or technical limitations and propose alternatives or new solutions, demonstrating critical thinking and problem-solving skills.
Collaborate with team members in development and deployment of IT solutions to improve efficiency and productivity.
Interact with project managers and agile scrum masters to help manage the technical risks and complexities that are inherent to IT projects
Participate in projects on myriad major solutions across various stages of development and deployment. Projects may involve requirements gathering, solution analysis, solution deployment, quality control, testing, compliance, cybersecurity, ERP strategy, reporting, and data privacy. Major platforms include Microsoft Office365, Microsoft Azure, Amazon Web Services (AWS), Workday, SAP, ServiceNow, Salesforce, Snowflake, Unily and many more.
Contribute to efforts in the development of data platforms and integration of core system and IoT data and provide data products and solutions to drive business processes.
Consider and promote data quality standards in any data analytics work.
Document IT procedures, maintain accurate records and data sets, and ensure data integrity compliance and confidentiality.
Assist with helpdesk and ticket resolution in infrastructure, system support, software development, collaboration, data/analytics, and other key IT areas.
Stay current with emerging technologies and trends in the IT industry and make recommendations for adoption where applicable.
Adhere to all company policies, procedures, and standards.
Support the response to cybersecurity incidents and assist teams in conducting assessments, evaluating risks, and updating documentation to ensure compliance, enhance security measures, and effectively manage third-party risks, privacy issues, and internal frameworks across cybersecurity domains
Actively engage in learning opportunities provided by the organization to enhance skills and knowledge relevant to the role.
Undertake additional tasks and responsibilities as assigned by supervisors to support departmental objectives.
This job description is intended to convey information essential to understanding the scope of the Summer Intern position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the role. Management reserves the right to modify, add or remove duties as necessary.
Qualifications:
Currently pursuing a bachelor's degree or 5-year master's degree in Computer Science, Information Technology, Software Engineering, Hardware Engineering, Human Factors Engineering, Data/Analytics, Data Science, Bioinformatics, Math, or a related field.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a team environment.
Eagerness to learn new technologies and take on new challenges.
Prior internship or work experience in IT is a plus but not .
Interest in the Health Sciences mission and goals.
This is a paid hourly internship position with a competitive rate. The duration of the internship is between 9-12 weeks depending on the candidate's availability. Interns will be expected to be onsite approximately 2-3 days a week in our Greater Boston Area offices. We offer a supportive work environment where you can learn and grow your skills while making meaningful contributions to our organization's IT initiatives. If you are passionate about technology and eager to kick-start your career in IT, we encourage you to apply.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
$33k-40k yearly est. Auto-Apply 32d ago
Dialysis Clinical Manager Registered Nurse - RN
Fresenius Medical Care Windsor, LLC 3.2
Fresenius Medical Care Windsor, LLC job in Methuen Town, MA
About this role: As a Clinical Manager with Fresenius Medical Care, you will ensure that quality patient care is delivered while maintaining clinical operations. As the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease.
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding, essential functions, leading your business, and advanced leadership. As a Clinical Manager, you may advance your career into an Area Team Lead or Director of Operations role.
Our culture: We believe our employees are our most important asset - we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits, we take care of our people.
Our focus on diversity: We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.
At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.
PRINCIPAL RESPONSIBILITIES AND DUTIES
CLINIC OPERATIONS:
Manages the operations of the clinic, including costs, processes, staffing, and quality standards.
Provides leadership, coaching, and development plans for all direct reports.
Partners with internal Human Resources, Quality, and Technical Services departments.
Collaborates with or functions as the Home Therapies Program Manager to oversee the facility's Home Therapies Program.
Maintains integrity of medical and operations records and complies with all data collections and auditing activities.
Accountable for completion of the Annual Standing Order Review and Internal Classification of Disease (ICD) coding.
Manages clinic financials including efficient utilization of supplies or equipment and regular profits and loss review.
Responsible for all required network reporting and on-site state or federal surveys.
PATIENT CARE:
Coordinates all aspects of patient care with the appropriate staff members, from admission through discharge of the patient.
Ensure education of the patient regarding quality measures, transplant options, modality awareness, and access care.
Acts as a resource for the patient and family to address concerns and questions.
Accountable for timely completion of patient care assessments and care plans.
Manages timely patient schedules to ensure facility efficiency and develops action plans for missed treatments.
Plans, coordinates, and validates patient eligibility for treatment.
Reports changes in patient status regarding any clinical, insurance, or travel and transportation issues.
STAFF:
Participates in the selection and hiring of new team members and ensures completion of new hiring orientation and mandatory trainings.
Responsible for all patient care employees completing appropriate training courses and that licensures/certifications are current.
Provides support for all clinical staff members at regular intervals and encourages professional growth.
Maintains current knowledge regarding company benefits, policies, procedures, and processes.
Completes employee evaluations and establishes annual goals.
Documents any disciplinary actions and confers with the clinic Director of Operations and Human Resources when needed.
Manages staff scheduling and payroll.
PHYSICIANS:
Facilitates the application process for physician privileges and compliance with Fresenius Medical Care Medical Staff By-Laws.
Responsible for strong physician relationships and ensures regular and effective communication.
Participates in Governing Body, an interdisciplinary team for each region including MSWs, Dietitians, MDs, DOs etc. that governs policies.
EDUCATION AND REQUIRED CREDENTIALS:
Bachelor's Degree or an equivalent combination of education and experience.
Graduate of an accredited School of Nursing (RN).
Current appropriate state licensure.
EXPERIENCE AND SKILLS:
Required:
6+ years business operations experience in a healthcare facility.
12 months experience in clinical nursing.
6 months chronic or acute dialysis nursing experience.
Successfully pass the Ishihara Color Blind Test.
Preferred but not required:
3+ years supervisory or project/program management experience.
Med/surg or ICU/CCU experience.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians
Position may require travel between assigned facilities and various locations within the community and/or travel to regional, business unit, and corporate meetings may be required.
The work environment is characteristic of a healthcare facility with air temperature control and moderate noise levels.
May be exposed to infectious and contagious diseases/materials.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position provides direct patient care that regularly involves heavy lifting, moving of patients, and assisting with ambulation. Equipment aids and/or coworkers may provide assistance.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $XX - $XX
Non-Bonus Eligible Positions: include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Bonus Eligible Positions - include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
$39k-92k yearly est. Auto-Apply 15d ago
VP, Global Compliance Investigations
Fresenius Medical Care 3.2
Fresenius Medical Care job in Waltham, MA
PURPOSE AND SCOPE: * Reporting to the SVP, Chief Compliance Officer - Head of Global Center of Excellence, the VP, Global Compliance Investigations plays a key strategic leadership role within Fresenius Medical Care's (FME's) Compliance organization. The role leads a global team of compliance & investigations professionals, liaising with key stakeholders across businesses regarding critical investigations as well as compliance leaders, projects, and processes. This leader is responsible for the end-to-end lifecycle of compliance investigations globally, including intake, triage, scoping, execution, documentation, remediation, and closure, as well as oversight of data trending and root cause analyses. The position regularly interacts with senior business leadership and has decision making accountability. This leader supports Fresenius Medical Care's mission, vision, core values and client service philosophy, adhering to the FME Compliance Program, including following all regulatory and division/company policy requirements.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Provides strategic leadership by establishing the global vision, strategy, and operating model for the Compliance Investigations Program.
* Designs and continuously enhances investigation policies, standards, protocols, and governance to ensure consistency, fairness, regulatory defensibility, and compliance with local regulatory requirements worldwide.
* Oversees consistent application of investigation methodologies, documentation standards, and evidence management practices globally.
* Ensures effective triage, risk assessment, and escalation protocols for all incoming matters.
* Provides executive oversight of complex, high-risk, and sensitive investigations, including allegations involving senior leaders or significant regulatory exposure.
* Partners with Legal on matters involving litigation risk, government inquiries, regulatory reporting, or external counsel engagement.
* Collaborates closely with Legal, Human Resources, Internal Audit, Security, Privacy, Risk Management, and regional leadership to ensure coordinated and holistic case management.
* Provides oversight of the organization's global reporting channels (e.g., hotline, web portal, open-door reporting).
* Analyzes global case data and trends to identify systemic risks, cultural concerns, and opportunities for proactive mitigation.
* Establishes KPIs, dashboards, and executive reporting to analyze and communicate investigation performance, outcomes, root causes, trends, emerging risks, and recommendations for corrective action.
* Drives continuous improvement through benchmarking, metrics, technology enablement, and process optimization.
* Champions initiatives that strengthen trust in the reporting process and reinforce a strong ethical culture.
* Translates investigation findings into actionable insights that inform risk assessments, policy enhancements, training priorities, and internal controls.
* Ensures the program adapts to changing regulations and enforcement trends.
* Builds and leads a high-performing global investigations team by setting clear expectations, performance standards, and development plans for direct reports and emerging leaders.
* Contributes to the development of the annual enterprise compliance plan and strategic priorities.
* Assist with various projects as assigned.
* Travel of 10-15% required.
SUPERVISION:
Responsible for the direct supervision of various levels of staff with responsibility for compliance guidance to the business, monitoring compliance or investigating compliance concerns.
EDUCATION:
Bachelor's & Juris Doctor (J.D.) degrees required
EXPERIENCE AND REQUIRED SKILLS:
* 10-15+ years' experience.
* 7-10+ years' experience in health care legal, compliance, or comparable role.
* 3-5+ years' experience in a senior management level role (Sr. Director+).
* Demonstrated experience managing one or more business relationships or functions.
* Ability to function with little direct supervision, identify key risk areas and exercise judgment in elevating significant issues.
* Strong management skills with the ability to lead cohesive and productive teams.
* Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.
* Strong analytical and problem solving skills.
* Excellent oral and written communication skills.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $211,000 - $352,000.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
$101k-154k yearly est. 2d ago
Customer Service Rep I
Fresenius Medical Care Windsor, LLC 3.2
Fresenius Medical Care Windsor, LLC job in Lawrence, MA
This is a hybrid position with working hours of M-F 11:30am EST to 8:00pm EST Located in our Lawrence MA. Office.
PURPOSE AND SCOPE:
Communicates information and acts as a resource for clients by telephone and fax. Gathers necessary information from clients to help in providing timely and accurate laboratory results (reports).
PRINCIPAL DUTIES AND RESPONSIBILITIES
Accountable for outstanding customer service to all external and internal customers.
Develops and maintains effective relationships through effective and timely communication.
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
Contacts clients of abnormal test results, problems with specimens and requisitions, verify information.
Assists clients with questions regarding status of tests, test requirements, specimen handling, etc.
Assists clients with requests for changes to their requisitions, critical values, and patient information.
Documents all calls into appropriate systems.
Communicates with Sales and Clinical Support Reps about clients.
Communicates with all departments to resolve client questions and problems in a timely manner.
Acts as a resource person for complex questions regarding reports, technical issues, dialysis procedures, etc.
Helps orient and instruct new staff.
Provides input for improvement of department policy and procedures.
May provide assistance to junior staff with more general support tasks that require a better understanding of functions, as directed by immediate supervisor.
May refer to senior staff for assistance with higher level problems that may arise.
Escalates issues to supervisor for resolution, as deemed necessary.
Assists with various projects as assigned by direct supervisor.
Other duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to lift up to 20 lbs.
Must be able to sit for an extended period of time.
No travel requirements
EDUCATION:
High School Diploma required
EXPERIENCE AND REQUIRED SKILLS:
1 - 2 years' related experience.
Must have excellent communication skills.
Prior experience in medical/laboratory customer service setting.
Prior call center experience and/or multi-line phone system.
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (smartsheet.com)
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $16 - $25
This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
$16-25 hourly Auto-Apply 17d ago
Strategic Total Rewards Business Partner
Fresenius Medical Care Windsor, LLC 3.2
Fresenius Medical Care Windsor, LLC job in Waltham, MA
PURPOSE AND SCOPE:
The Strategic Total Rewards Business Partner serves as a strategic advisor and subject matter expert to our CDNA, ensuring that our total rewards strategies align with business objectives, attract top talent, and drive employee engagement. This role will provide comprehensive leadership and consultation on global compensation, benefits, and recognition programs, ensuring these initiatives are competitive, equitable, and compliant with local regulations across the regions where the business unit operates.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Strategic Business Partnership
:
Partner with business leaders and Strategic HR Business Partners (HRBPs) to understand the function's goals, challenges, and business priorities.
Owns business strategy for own area of responsibility to inform to TR Ops. and SME.
Implement total rewards strategies that support business objectives and align with the company's global total rewards philosophy.
Provide thought leadership on emerging trends and innovative practices in total rewards to address global talent needs.
Primary contact of Total Rewards and our Business.
Liaison to business on escalations (ambassadors)
Expert in our business specific-structures.
Training/delivering of HR teams & Mgrs on TR Programs
Partnership with other HR CoEs + Functions
Develop TR budgets with the main stakeholders: business leaders, SHRBP's, Finance Business Partners, etc.
Influence stakeholders, who regularly have divergent interests, to achieve short-term global / country objectives; represent the CoE on global / and national level.
Problems faced are difficult and are often complex.
Improve existing methods, techniques and / or processes across job áreas.
Compensation
:
Co-Lead/Support the design, implementation, and communication of competitive compensation programs, including base pay, incentive plans, and executive compensation for the functions.
Establish a library of all existing business-specific incentive or pay-related programs and ensure alignment with best practices and the establishment of globally consistent structures and processes.
Collaborate with the global TR operations team to ensure consistent application of job architecture, leveling, and market benchmarking.
Analyze market trends, internal equity, and pay-for-performance outcomes to make data-driven recommendations.
Benefits
:
Partner with global benefits teams to ensure benefit programs meet the needs of employees in diverse geographies while remaining cost-effective and compliant.
Serve as a liaison between the functions and corporate benefits teams, identifying opportunities for enhancements and efficiencies.
Drive initiatives to improve employee understanding and appreciation of benefit offerings.
Governance and Compliance
:
Ensure compliance with local regulations and internal governance policies in all total rewards programs.
Partner with legal and compliance teams to mitigate risks and address emerging regulatory changes.
Leadership and Collaboration
:
Act as a change agent to influence and support cultural alignment with total rewards strategies.
Collaborate with cross-functional teams, including Finance, Legal, HR Operations, and regional HR leaders, to ensure seamless program delivery.
Analytics and Reporting
:
Leverage data analytics to monitor the effectiveness of total rewards programs and recommend adjustments as needed.
Provide business leaders with insights on trends, forecasts, and competitive positioning.
EXPERIENCE AND REQUIRED SKILLS:
Bachelor's degree in Human Resources, Business Administration, or related fields.
8+ years' related experience.
Experience supporting global business units in a complex, matrixed organization.
Deep knowledge of global compensation and benefits practices, regulatory environments, and market trends.
Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.
Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment.
Interpreting and applying understanding of key financial indicators to recommend appropriate business solutions
Comfortable in working within a global environment, across multiple geographies and time-zones
High level of integrity, discretion, and professionalism
If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (smartsheet.com)
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
$85k-123k yearly est. Auto-Apply 10d ago
Sr. Disposables R&D Technician
Fresenius Medical Care Windsor, LLC 3.2
Fresenius Medical Care Windsor, LLC job in Lawrence, MA
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Works collaboratively with a cross functional team to support product development needs
Under limited supervision, applies considerable technical knowledge to perform a broad range of tasks which include but are not limited to participating in all phases of the product development cycle.
May assist lead technicians/engineers in data analysis, statistics, and trend analysis.
Write or update test procedures
Write reports discussing results, which may include qualitative or quantitative data analysis with graphical representation of data using various statistical techniques. May present updates of research/work at project team meetings as required.
Assist senior level staff in developing new techniques, test methods (TMs) and performing validations on TMs or test systems.
Assist lead technician/supervisor in scheduling testing and ensuring smooth operation of the laboratory.
Works with issues of moderate scope where analysis of situation or data requires a review of a variety of factors.
Work on assignments requiring considerable judgment and initiative. Understands implications of work and makes recommendations for solutions.
May provide assistance to junior level staff with general tasks that require a better understanding of functions.
Update part and product specifications, including 3D solid models and drawings
Builds prototypes for testing
Set-up, adjust, and operate various types of equipment and instruments.
Perform experiments for development projects under limited guidance and supervision of immediate supervisor/lead technician.
Test samples of manufactured products to verify conformity to specifications.
Record test results on standardized forms and maintain good documentation practices.
Maintain order and cleanliness of laboratory space
Exercise professional capability to properly apply company policies and procedures.
Build productive working relationships.
Refer to senior level staff for assistance with complex problems that may arise.
Escalate issues to supervisor/manager as necessary.
Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
Regular attendance and maintaining a good attendance record is an essential function of the job.
Maintain laboratory notebook in accordance with standard procedures and cGMP.
Maintain general housekeeping of working area.
Other duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to talk or hear, stand, walk and use hands to finger, handle, or feel. The employee is occasionally required to sit; reach with hands and arms. The noise level is usually moderate.
required to wear personal protective equipment that may include safety glasses, smock, steel-toed shoes, etc.
Occasionally exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.
Occasionally lift or move up to 50 pounds.
The employee may also be required to work with human or bovine blood, plasma, or serum.
The employee may be required to work with potentially hazardous materials and solutions.
Hepatitis B vaccination is strongly recommended.
Occasional travel may be required.
EDUCATION:
Associates Degree or equivalent experience required. Bachelor's Degree desired or equivalent experience.
EXPERIENCE AND REQUIRED SKILLS:
Trade school, technical training and/or technical certification
4 - 6 years related experience; or equivalent directly related work experience.
Experience in the Medical Device Industry is preferred.
Experience with disposable medical devices is preferred.
Basic understanding of CAD software (Solidworks) is preferred
Familiarity with machining processes and equipment (lathe, mill, etc) is preferred
Must be detail oriented and capable of reading and interpreting documents such as safety rules, operating and maintenance instructions, procedure manuals, drawings, specifications, and data results.
Must be capable of writing routine reports and correspondence and speak effectively before groups of customers or employees of the organization.
Solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
Must be capable of interpreting a variety of instructions furnished in written, oral, diagram, or schedule form.
Must have good organizational skills, and be able to perform work in a team environment with a minimum level of supervision.
Must have an aptitude for math with basic algebraic skills such as, conversion of units, calculations of surface area, mass weights, and measurements skills.
Strong PC skills with proficiency in Microsoft Office applications.
Understand and apply FDA Guidelines, standards (ISO/AAMI/USP), and Design/Pharma Control Concepts.
Strong oral and written communication skills.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $30 - $51
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
$30-51 hourly Auto-Apply 17d ago
Sr Product Marketing Manager (Critical Care)
Fresenius Medical Care Windsor, LLC 3.2
Fresenius Medical Care Windsor, LLC job in Lawrence, MA
PURPOSE AND SCOPE:
Reporting to the Director of Product Marketing, the Sr. Product Marketing Manager serves as the Marketing and commercial strategic planning leader for the Critical Care business in the U.S. market.
The Sr. Product Marketing Manager is responsible for developing and executing marketing strategies that drive the successful adoption and growth of U.S. Critical Care products across the portfolio of acute and chronic therapies. The scope of this role spans from strategic planning to execution, including cross-functional product launch planning, competitive landscape assessment, definition of customer preferences/barriers/drivers, development of actionable segmentation/targeting/positioning strategies, value proposition development, pricing strategy, phase-in/phase-out planning, and short- and long-term forecasting.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Develop and execute downstream product marketing strategy for Critical Care business to meet and exceed business objectives.
Lead cross-functional teams to plan and execute launches of new products, therapies and/or clinical indications.
Develop and maintain expertise in product functionality and competitive differentiation.
Utilize segmentation, targeting and positioning (STP) strategies developed in close collaboration with Patient and Clinical marketing teams
Develop compelling product value propositions and messaging consistent with STP strategy.
Develop and implement product-oriented selling tools/programs and Sales training strategies in collaboration with commercial functional stakeholders.
Develop product pricing strategies with close collaborative support of market research and analytics functions.
Partner with Sales, Commercialization, Product Management, Clinical, and Regulatory teams to ensure consistent, compliant, and effective communication across all channels.
Monitor market trends, customer feedback, and competitive activity to identify opportunities and adjust strategy accordingly.
Lead short- and long-term forecasting process in close collaboration with Product Management, Finance, and Supply Chain functional counterparts.
Develop and execute product phase-in/phase-out plans in close collaboration with global value stream leadership and other functional stakeholders.
Manage agency and vendor relationships as necessary to ensure high-quality deliverables that support brand and commercial objectives.
Establish and manage marketing budgets, timelines, and resource allocation in accordance with organizational priorities.
Represent the product marketing function in cross-functional leadership discussions and strategic planning initiatives.
Analyze marketing performance and program impact using key performance indicators to optimize investment and drive improvement.
Gain approval for all marketing materials through internal review process and with key stakeholders.
Ensure all marketing activities are executed in compliance with regulatory, legal, and corporate standards.
Interpret and provide recommendations for change of company-wide policies and practices. Establish policies appropriate for the function.
Perform other duties and responsibilities as required to support business success.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Day to day work includes desk and personal computer work coupled with collaboration, coordination and communication with fellow marketing and communication team members, subject matter experts, and other cross functional business functions.
EXPERIENCE AND REQUIRED SKILLS:
Bachelor's degree in Marketing, Communications, Business, or related field required. MBA or Master's degree in a relevant field preferred but not required.
5 or more years of product marketing experience, preferably in healthcare, medical devices, or related sectors.
Experience supporting product launches and commercial readiness in a regulated environment.
Strong understanding of product lifecycle marketing, customer segmentation, and value messaging.
Excellent communication skills with the ability to translate complex clinical or technical information into compelling content.
Proven ability to collaborate across departments and influence stakeholders.
Strong project management and analytical skills.
Familiarity with healthcare marketing compliance and industry standards.
Results-oriented with a proactive, strategic mindset and attention to detail.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $XX - $XX
Non-Bonus Eligible Positions: include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Bonus Eligible Positions - include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
$106k-138k yearly est. Auto-Apply 17d ago
Biomedical Equipment Technician
Fresenius Medical Care Windsor, LLC 3.2
Fresenius Medical Care Windsor, LLC job in Saugus, MA
About this role:
As a Biomedical Technician with Fresenius Medical Care, you will maintain and repair medical and water treatment equipment within our kidney care clinics. You will also train and educate colleagues on operational maintenance of our dialysis machines to ensure the safety of our dialysis patients, as well as manage the medical supplies required.
How you grow or advance in your career: We believe in encouraging our employees to achieve their full potential by offering opportunities for advancement. We have a Biomedical Technician specific career ladder with three potential levels of Biomedical Technician role as well as a leadership path from Area Technical Operations Manager, Regional Technical Operations Manager, and Senior Director Technical Services, overseen by a Vice President of Technical Services and supported by Corporate Biomedical Support Managers.
Our culture: We believe our employees are our most important asset - we value, care about, and support our people. We are there when you may need us most, from tuition reimbursement to support your education goals, granting scholarships to family members, delivering relief when natural disasters strike, or providing financial support when personal hardship hits; we take care of our people.
Our focus on diversity: We have built a nurturing environment that welcomes every age, race, gender, sexual orientation, background, and cultural tradition. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support. Our diverse workforce and culture encourage opportunity, equity, and inclusion for all, which is a tremendous asset that sets us apart.
At Fresenius Medical Care, you will truly make a difference in the lives of people living with kidney disease. If this sounds like the career and company you have been looking for, and you want to be a vital part of the future of healthcare, apply today.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Maintains, troubleshoots, and repairs dialysis equipment, ancillary equipment, and water treatment systems.
• Maintains the physical plant, as directed.
• Ensures outside vendor services are completed per contract.
• Purchases and retain an inventory of service parts.
• Performs, evaluates, and reports water/dialysate sample collection and any actions required.
• Conducts daily, weekly, and monthly trend analysis on the water system to assure system functions as designed.
• Documents all repairs and maintenance activity.
• Assists in planning and installing biomedical equipment to assure safe and effective operation of facility.
• Transports equipment as needed with supervisor consent.
• Participates in monthly technical and regulatory meetings.
• Collaborates with facility staff to ensure all regulatory and OSHA requirements are met.
• Manages inventory, including receiving and putting up deliveries, inventory counts, transporting goods between clinics as needed and assist clinical management with inventory costs.
• Performs initial and annual verification and ongoing monitoring of patient care staff's technique for testing water system, assuring tests and documentation comply with manufacturer's specifications for the devices and test equipment used.
• Completes all technical training programs required by state/federal regulations and company policy.
• Provides scheduled after hour technical on-call coverage for your clinics as needed.
EDUCATION AND CREDENTIALS:
High school diploma or G.E.D. required.
Associate Degree in electronics / biomedical technology, or equivalent (preferred but not required)
Valid Driver's License issued in the employee's state of residence required.
Continued employment is dependent on successful completion of Fresenius Biomedical Technician training within the first 24 months of service from date of hire.
EXPERIENCE AND REQUIRED SKILLS:
Qualities and traits: collaborative, independent, analytical, mechanical, self-motivated, self-starter, continuously strives for staying up to date and increasing their knowledge/skills
Less than 1-year related experience.
Prior experience working in a mechanical, automotive, or construction industry, dialysis, or medical technical setting (preferred but not required).
Manual dexterity required - ability to use common hand tools and small power equipment.
Good verbal and written communication skills.
Ability to lift up to 50 lbs. and safely move large/bulky equipment
Ability to create a safe and efficient work environment, OSHA - 6S - Infection Control
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that, failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
• Position involves active work including lifting, bending, walking, and standing for considerable lengths of time.
• The use of dollies or other equipment is mandatory when moving heavy weight items. May be required to frequently lift items weighing up to 50 lbs. as high as 5 feet.
• There is potential exposure to chemicals and infectious materials. Scope of work includes high voltage equipment. Personal Protective Equipment (PPE) is provided by the company.
• Work environment is typically air temperature controlled with moderate noise levels. May be required to work in various outdoor elements.
• Evening, weekend, and holiday availability, as well as ability to take
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Hourly Rate: $22 - $36
Non-Bonus Eligible Positions: include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Bonus Eligible Positions - include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance.
Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors
$22-36 hourly Auto-Apply 18d ago
Registered Dietitian
Fresenius Medical Care 3.2
Fresenius Medical Care job in Wellesley, MA
PURPOSE AND SCOPE: Provides nutritional services for the facility's in-center and home patients as applicable in order to maximize the patient's nutritional status and improve clinical outcomes. Functions as a member of the interdisciplinary healthcare team, supporting the FMCNA commitment to the Quality Enhancement Program (QEP) and Quality Assessment and Performance Improvement (QAI) activities. Actively participates in process improvement activities that enhance the likelihood that patients will achieve their individualized patient-specific goals as determined by the patient's physician.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Assesses patient's knowledge of diet and kidney disease and provides education appropriate to patient's learning needs regarding the relationship of diet and kidney disease and the impact on the treatment process.
* Provides patient specific detailed education to patient/family/caregiver regarding nutritional status, adequacy measures and results, fluid status, and all nutrition related lab parameters pertaining to their disease process.
* Completes nutritional assessment and participates in the interdisciplinary comprehensive assessments.
* Participates with the interdisciplinary team in the development of a written, individualized comprehensive plan of care that specifies the services necessary to address the patient's needs, in accordance with established Federal and, where applicable, state licensure guidelines.
* Calculates diet prescription according to standard of practice.
* Completes progress notes on all chronic dialysis patients according to established FMCNA guidelines. Maintains complete and accurate documentation of all appropriate information in medical record according to established FMCNA policies and Federal and state regulations.
* Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.
* Identifies malnourished patients as well as patients at risk for malnutrition and works collaboratively with interdisciplinary team to identify appropriate interventions, resources or solutions. Reviews each patient's albumin level and body weight at least monthly. Implements plan of care with involvement of patient/family/caregiver.
* Monitors adherence and response to nutrition therapy, adjusts therapy as needed to achieve and sustain an effective nutritional status, documents why the patient was unable to achieve the goals and implements the plan of care to address issues impacting the patient's ability to achieve the goals.
* Collaborates with the interdisciplinary team on Urea Kinetic Modeling recommendations to achieve the physician's prescription of Kt/V.
* Collaborates with the interdisciplinary team on management and recommendations for mineral metabolism and renal bone disease, anemia and iron status, nutritional status, psychosocial status, vascular access, modality, rehabilitation status and sodium/volume control.
* Adheres to FMCNA algorithm and medical record policies.
* Reports on nutrition QAI results and participates in the interdisciplinary QAI program.
* Collaborates and coordinates with team members in provision of Pre-ESRD education as appropriate.
* When appropriate, works with Case Manager to coordinate plan of care for patient education and identifies candidates to refer to physician for nutritional supplements, as per disease management agreements.
* Reviews nutrition related lab results:
* Counsels patient and/or caregiver and formulates appropriate action.
* Recommends treatment changes to the interdisciplinary team as appropriate.
* Communicates with physician and/or facility staff regarding lab results as appropriate.
* Communicates lab results and recommended treatment changes to providers of patient care in nursing facilities (i.e., hospitals, short term and long-term care facilities).
* Participates in pertinent staff meetings (i.e., general staff, quality improvement), Care plan meetings, and others as applicable.
* Consults with FMS Corporate Dietitian regarding nutrition concerns as needed.
* Maintains and improves knowledge and skills for a competent and innovative practice.
* Maintains dietetic registration and continuing education hours as specified by American Dietetic Association and state licensure regulations where applicable.
* Collaborates with interdisciplinary team, ensuring that all work areas are safe and clean.
* Other nutrition management duties as assigned.
* Performs other related duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
* The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
* Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians.
* The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
SUPERVISION:
* None
EDUCATION AND REQUIRED CREDENTIALS:
* Registered Dietitian as per Commission on Dietetic Registration
* Board Certified Specialist in Renal Nutrition encouraged.
* Current state licensure if applicable.
EXPERIENCE AND SKILLS:
* Minimum of 1-year professional work experience in clinical nutrition as a Registered Dietitian.
* Previous renal experience preferred.
* Demonstrated leadership competencies and skills for the position, including ability to teach, strong organizational skills, excellent communication, customer service, relationship development, results orientation, team building and decision making.
* Able to perform responsibilities with minimum supervision.
* Basic computer skills required.
"The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. Rate: $XX - $XX
Non-Bonus Eligible Positions: include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
Bonus Eligible Positions - include language below.
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave and potential for performance-based bonuses depending on company and individual performance."
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies.
Annual Salary: $72,280 - $80,000
Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave.
$72.3k-80k yearly 8d ago
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