Front desk officer job description

Cedar Crest is a beautiful 130-acre continuing care retirement community nestled in the Ramapo Mountains in Pompton Plains, a neighborhood of Morris County, New Jersey. We're part of a growing network of communities developed and managed by Erickson Senior Living, a national provider of senior living and health care with campuses in 11 states-and growing.

Cedar Crest is looking for per diem Front Desk Attendants that are available to work every other weekend. Available shifts are 7am - 3pm and 3pm - 11pm. This is an essential role within our community, you will often be the first person a resident or family member meets!
Compensation: commensurate with experience starting at $15/HR

How you will make an impact:

Greet and direct our residents, visitors,/staff and handle questions and concerns efficiently.Receive emergency calls from residents and staff and dispatch appropriate personnel; and page on-call physicians as needed in an accurate and calm manner.Monitor all emergency pull cords for Independent Living residents Track status of resident involved in situation, i.e. transported to hospital, etc.Manage up to date lists of residents, alphabetically and by resident apartment Assist with maintaining accurate census information; hospitalizations, deaths, etc. as well as keeping accurate list of residents who are away and dates returning for Security purposes
Responsible for logging all resident packages and notifying residents of a package pick-up via notice in cubbie hole, assuring all mail is dispatched through U.S. Mail at the end of each day, sorts and distributes all inter-office mail What we offer:
Competitive benefit packages including medical, dental, vision and 401K with a match after 1 year.Onsite wellness visits and sick care available for all employees over 18 years of age.Tuition reimbursement, certification reimbursement and student loan refinancing partnership programs are available.A "career for life" approach to professional and personal development for our greatest asset, our employees. State of the art community campuses, ongoing expansion plans, and design enhancements to ensure Erickson Senior Living continues to set the standard for senior living excellence.

What you will need:

High school or GED.Receptionist experience required Excellent verbal skills Ability to multi-task

Compensation: Commensurate with experience starting at $15 per hour

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.

Children s Specialized Hospital is the nation s leading provider of inpatient and outpatient care for children from birth to 21 years of age facing special health challenges from chronic illnesses and complex physical disabilities like brain and spinal cord injuries, to developmental and behavioral issues like autism and mental health.

Children's Specialized Hospital is now in its third century of caring for those in need. Our Boards of Trustees, physicians, therapists, nurses, staff, volunteers, and donors remain dedicated to the very ideals of the Hospital's founders and committed to providing the best care possible so that every child who seeks our help reaches their fullest potential.

At 16 different New Jersey locations, our pediatric specialists partner with families to make our many innovative therapies and medical treatments more personalized and effective...so children can achieve more of their goals.

Registers patients ensuring that all information in the Hospital Information System is accurate and complete. Obtains all necessary consent signatures for all patients registered. Collects referral forms and co-pays. Determines registrations status and financial clearance for upcoming patients, pre-registers accounts and determines which patients need to be seen for registration, collection of co-pay|referral forms, and|or financial counseling. Communicates with parents regarding insurance regulations, benefits and payment issues.
Essential Job Functions
Informs families of their benefits and|or financial responsibility.
Notifies parents of availability of financial assistance programs. Specifically NJ Family Care | Medicaid, CSH Benefit Fund Application and|or Prompt Pay Discount. Distributes and assists with the completion of the application(s).
Serves as liaison between Payor, Therapist|Clinician, Physician and the Patient's parent|guardian with respect to financial issues.
Assures accuracy in all registrations, verifies all information when updating a patient's account and|or re-registering a patient. Verifies all information when opening a pre-registered account.
Pre-registers outpatient accounts in an organized timely fashion.
Obtains all consent signatures as necessary, distributes face sheets, consents, labels and encounter form for outpatients. Scan documents into computer system.
Requests payment at the time of services for co-pays and|or patients responsibility. provides itemized receipts. maintains accurate accounting of all payments|cash on hand and close drawer on a daily basis.
Collects insurance referral forms. copies insurance and identification cards and distributes as necessary for all patients registered.
Schedules ACC and|or Therapy appointments and performs scheduling functions, confirms appointments.
Other tasks assigned by management.
***** Great Opportunity for recent College Grad******
****Spanish Speaking highly preferred*****
Formal Education and Job-Related Experience
* Ability to professionally inter-relate with people (i.e. parents, staff, patients, managed care organizations, physicians, outside agencies, etc.) Familiarity with computer software packages Microsoft Office. Ability to organize and follow specific instructions. Maintain patient confidentiality, knowledge of NJ financial programs (Medicaid, Charity Care). The competence to communicate a financial plan for the patient.
Certification
* None
License
* None
Education and Experience - Additional Comments
* Minimum of one to five years of Hospital Registration experience.
Job Specific Contacts
* Constant contact with hospital staff, parents, patients, managed care organizations and outside agencies.
Physical Demands
* Typical office environment.
Working Environment - Additional Comments
* Concentration, manual dexterity, lift/pull boxes, push/pull wheel chair, sensitivity to co-workers and clients.
Job Provides Direction To
* None
Additional Comments
Spanish Speaking highly preferred

**Additional Information** $250 Sign-On Bonus


**Job Category** Rooms & Guest Services Operations

**Location** Chicago Marriott Suites Downers Grove, 1500 Opus Place, Downers Grove, Illinois, United States

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**JOB SUMMARY**

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

**Marriott Hotels** , Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

**JW Marriott** is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.