Front Line Worker Education Requirements And Courses

Front line worker education requirements

Updated January 8, 2025

2 min read

Usually, front line workers don't need a college education. The most common degree for front line workers is bachelor's degree with 38% graduates, with only 36% front line worker graduates earning high school diploma. Front line workers who decided to graduate from college often finish Texas State University or Eastern Kentucky University. Some good skills to have in this position include customer service, pos and food orders.

What education do you need to become a front line worker?

What degree do you need to be a front line worker?

The most common degree for front line workers is bachelor's degree, with 38% of front line workers earning that degree. The second and third most common degree levels are high school diploma degree at 36% and high school diploma degree at 13%.

Bachelor's, 38%

High School Diploma, 36%

Associate, 13%

Diploma, 7%

Other Degrees, 6%

What should I major in to become a front line worker?

You should major in business to become a front line worker. 17% of front line workers major in business. Other common majors for a front line worker include criminal justice and biology.

Business, 17%

Criminal Justice, 9%

Biology, 7%

General Studies, 7%

Other Majors, 60%

Best majors for front line workers

Rank	Major	Percentages
1	Business	17.0%
2	Criminal Justice	9.1%
3	Biology	6.8%
4	General Studies	6.8%
5	Education	5.7%

Show more common front line worker majors

20 best online courses for front line workers

Advertising disclosure

1. SAP Customer Service (CS/SM) - Service Management module

4.4

(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

2. Your Customer Service Toolbox: Best Practices for Beginners

4.5

(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

3. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

4. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

5. Customer Service: 6 Keys To Exceptional Customer Service

4.6

(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

6. Brilliant Customer Service: How to Impress your Customers!

4.7

(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

7. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

8. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

9. Fundamentals of Logistics, Supply Chain & Customer Service

4.5

(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

10. The Customer: Build a Customer Service Strategy (BITE SIZE)

4.5

(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

11. Customer Service Basics: Improve your Service now

4.5

(889)

The basic golden rules to kickstart your service...

12. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

13. Customer Service: Keep 'em coming back!

4.5

(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

14. Customer Service Success: Take Your Skills to the Next Level

4.5

(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

15. Fun food safety and sanitation course

4.6

(539)

The food safety course will help prepare you for safely working in a kitchen and food handler tests like Servesafe...

16. ISO 22000:2018. Food Safety Management System

4.4

(976)

Understand the requirements for a food safety management system applicable for any organization in the food chain...

17. Food Safety for Managers and Supervisors

4.3

(489)

The Highfield Food Safety Level 3 syllabus presented in two hours of video tutorials. Boost your food safety knowledge...

18. Customer Service Training: Dealing with Difficult Customers

4.5

(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

19. Service Design: Designing for Experience Over Time

4.5

(5,272)

Learn how to structure new service innovations that deliver value to customers and users...

20. The Customer: Develop Customer Centric Metrics (BITE SIZE)

(422)

To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully...

Average front line worker salary by education level

Front line workers with a Bachelor's degree earn more than those without, at $31,504 annually. With a Associate degree, front line workers earn a median annual income of $31,212 compared to $30,264 for front line workers with an High School Diploma degree.

Front line worker education level	Front line worker salary
High School Diploma or Less	$30,264
Bachelor's Degree	$31,504
Some College/ Associate Degree	$31,212