How To Become A Fulfillment Representative: What It Is and Career Path

What is a fulfillment representative and how to become one

Updated January 8, 2025

2 min read

There is more than meets the eye when it comes to being a fulfillment representative. For example, did you know that they make an average of $17.14 an hour? That's $35,644 a year! Between 2018 and 2028, the career is expected to grow -4% and produce -105,300 job opportunities across the U.S.

ScoreFulfillment RepresentativeUS Average

Salary

2.8

Avg. Salary $35,644

Avg. Salary $59,228

Stability level

5.9

Growth rate -4%

Growth rate 0.3%

Diversity

9.2

Race

American Indian and Alaska Native 0.67%

Asian 7.64%

Black or African American 11.42%

Hispanic or Latino 21.47%

Unknown 5.44%

White 53.36%

Gender

female 57.22%

male 42.78%

Age - 39

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39

Stress level

5.9

Stress level is manageable

7.1 - high

Complexity level

6.6

Complexity level is challenging

7 - challenging

Work life balance

6.5

Work life balance is good

6.4 - fair

Key steps to become a fulfillment representative

Explore fulfillment representative education requirements

Most common fulfillment representative degrees

Bachelor's

56.6 %

Associate

20.8 %

High School Diploma

14.0 %

Start to develop specific fulfillment representative skills

Skills	Percentages
Data Entry	24.09%
Customer Satisfaction	11.52%
Customer Orders	10.36%
Order Entry	9.21%
Order Processing	6.14%

Complete relevant fulfillment representative training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New fulfillment representatives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a fulfillment representative based on U.S. Bureau of Labor Statistics data and data from real fulfillment representative resumes.

Research fulfillment representative duties and responsibilities

Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Work with customers, warehouse and forwarders helping with export/custom issues.
Resolve customers complaints through detail analysis within FedEx guidelines.

Prepare your fulfillment representative resume

When your background is strong enough, you can start writing your fulfillment representative resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a fulfillment representative resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable fulfillment representative resume templates

Build a professional fulfillment representative resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your fulfillment representative resume.

Apply for fulfillment representative jobs

Now it's time to start searching for a fulfillment representative job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do fulfillment representatives rate their job?

-/5

5 stars

4 stars

3 stars

2 stars

1 star

Fulfillment representative reviews

A zippia user wrote a review on Feb 2022

Cons

I don't like when a rep or a consumer are not interested in a solution, but are only interested in venting. Although, venting maybe just what the consumer needed.

A zippia user wrote a review on Sep 2019

Pros

The physical and mental challenges continue to keep me interested.