Fulfillment representative job description

**Principal Duties and Responsibilities:**

Order Fulfillment Representative includes, but is not limited to these tasks and responsibilities, as the company may direct employees toward additional tasks and responsibilities as needed.

+ Manage all digital fulfillment related to Software, Hardware Addons, and Individual Computer Loading.

+ Manage Digital Aspects related to SIAB Order Fulfillment - including complete computer setup, software installation, hardware setup and configuration.

+ Manage software fulfillment and hardware setup for all GC3 orders.

+ Review and process all digital online orders through Shopify and Stripe platforms.

+ Process all Repair Order to pull parts from inventory using the MiSys platform.

**Required Skills/Knowledge:**

+ Understanding of Windows Operating System, Software Installation, basic understanding of Windows Explorer Folder Function and Organization.

+ Ability to lift 30-50lbs; maneuver and move large packages, and work on ladders as needed.

+ Stand, walk, push, pull, squat, bend, and reach during shifts

+ Use carts, dollies, hand trucks, and other gear to move items around. Go up and down stairs (where applicable)

+ Strong verbal and written communication skills; able to grasp and execute complex processes.

+ Ability to manage tasks over time at varied priorities and bring to conclusion.

+ Strong Attention to Details, able to review and correct documentation quickly.

+ Previous experience with Shopify, Stripe, Sales Force or MiSys is a plus!

We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, tuition reimbursement, gear discounts and the ability to add value to an exciting mission!

Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.

Equal Opportunity Employer Minorities/Females/Protected Veteran/Disabled

At this time, Vista Outdoor is closely monitoring the developments on the Occupational Safety and Health Administration (OSHA) COVID-19 workplace rule regarding COVID-19 vaccination or testing. You will not be asked any questions regarding these items during application. As it stands today, employers, including Vista Outdoor, are required to take steps to implement OSHA's rules including mandatory weekly testing for individuals who are unvaccinated or proof of vaccination. Approved medical and religious exemptions are allowed and all data is treated confidentially. Proof of vaccination or weekly testing are not required for roles that are remote with no on-site work.

North Richland Hills, United States of America

WHAT YOU WILL BE DOING

USA Job Function Description: Accountable for the completion of transactional account processes, including: Repair Claims, Total Loss Claims; Title Release requests and ensures accurate posting of all transactions to customer accounts. Liaises with customers and third parties to resolve open issues in alignment to internal processes and external regulations. Supports respectful customer experiences throughout life of loan.

Essential Functions/Responsibilty Statements:
Receives and reviews incoming work, processes account transactions, and verifies to ensure account accuracy.
Follows all established standards of procedures and guidelines when processing transactions to protect the Consumer and Company.
Organizes and completes work accurately and in accordance with established measures/deadlines and assigned goals.
Documents and tracks all account activity in system of record.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: Bachelor's Degree or equivalent work experience

Work Experience: 0-3 years ; Financial Services Industry experience.

Skills and Abilities:
Proficient in basic PC applications, including Microsoft Office (Excel, PowerPoint, Word, Outlook).
Intermediate to advanced typing and data entry processing skills.
Ability to ommunicate effectively and professionally with internal and external customers.
Ability to handle multiple tasks simultaneously.
Excellent organizational and time management skills with strong attention to detail.
Ability to educate customer on a service or product solution.
Ability to work effectively as a team member.

Diversity & EEO Statements: At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occassional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: Employer Rights:This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.