- At least five (5) years’ industry experience with increasing responsibilities
- At least two (2) years’ experience guiding staff and communicating expectations
- Prior experience managing people a preferred
- Budgeting and expense control experience preferred
Knowledge, Skills and Abilities
- Ability to work evenings and weekends
- Conversant in industry and financial acumen
- Proficient in MS Office suite
- Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with customers to resolve escalated issues
- Leadership skills and the desire to manage people
- Cognitive Ability including reason, plan, solve problems, think abstractly and analytical, comprehend complex ideas, learn quickly, learn from experience, and appropriately apply learning to new situations.
- Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
- Ability to create clear presentations and data visualizations to assist in decision-making and problem analysis
- Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and highly self-motivated
- Professional written and verbal communication skills including public speaking, collaboration, and negotiation
- Proficient working knowledge of HMIS, InfoPort, and CarePoint
- Proficient MS Office Suite skills
- Ability to work nights and weekends
Postal Code: 46805
Category (Portal Searching): Operations
Job Location: US-IN - Fort Wayne
About Us
Who we are. What we do.
We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.
The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.
"SCI” refers to Service Corporation International and its affiliates.
Equal Opportunity Employer, M/F/D/V
SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.
On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
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Company DescriptionWho we are. What we do.We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.
We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.
SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com.
As used herein, “SCI” refers to Service Corporation International and its affiliated companies.
Equal Opportunity Employer, M/F/D/V