How to hire a game technician

How to hire a game technician, step by step

Here's a step-by-step game technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a game technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new game technician
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The game technician hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

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   Hiring the perfect game technician also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   Here's a comparison of game technician salaries for various roles:

   Type of Game Technician	Description	Hourly rate
   Game Technician		$12-31
   Vending Attendant	Vending Attendants typically load, unload, transport, and stock vending machines with beverages and food. The attendants place items on shelves and perform necessary modifications on shelf labels... Show more	$10-17
   Slot Technician	A slot technician specializes in managing slot machines in gaming establishments, providing technical support as needed. Typically, their responsibilities include installing and upgrading machines, performing adjustments, inspecting systems, devising test structures, diagnosing issues, and repairing systems... Show more	$12-23

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Preventative Maintenance
   • Cleanliness
   • Technical Equipment
   • Hand Tools
   • Customer Service
   • Guest Service
   • Video Games
   • Electronic Devices
   • Kitchen Equipment
   • Trouble Shoot
   • Casino Floor
   • Electronic Equipment
   • Routine Maintenance
   • General Maintenance

   Check all skills

   Responsibilities:

   • Facilitate escalations of complex desktop issues and manage cases through resolution.
   • Service and repair all HVAC equipment.
   • Handle large amounts of cash by also working POS systems.
   • Repair RMA units and report problems to customer services and engineer.
   • Handle all RMA and RTV repairs and returns and fill out proper reports.
   • Ensure the cleanliness of dining area and food items before serving and after close.

3. Make a budget

   Including a salary range in your game technician job description is a great way to entice the best and brightest candidates. A game technician salary can vary based on several factors:

   • Location. For example, game technicians' average salary in nebraska is 31% less than in california.
   • Seniority. Entry-level game technicians earn 58% less than senior-level game technicians.
   • Certifications. A game technician with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a game technician's salary.

   Average game technician salary

   $42,307yearly

   $20.34 hourly rate

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   Entry-level game technician salary

   $27,000 yearly salary

   Updated December 16, 2025

4. Writing a game technician job description

   A game technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a game technician job description:

   Game technician job description example

   The San Manuel Band of Mission Indians (“Tribe”) is a self-governing nation and as such has established tribal-managed governmental units to enhance and support services on the San Manuel reservation. The San Manuel Tribal Gaming Commission (“SMTGC”) is the governmental unit that was created by tribal ordinance as the primary regulator of gaming activities within the Tribe’s jurisdiction. The SMTGC, which includes the Compliance Department, is responsible for maintaining legal and regulatory compliance, ensuring a high level of game integrity, preventing fraud, waste and abuse, and safeguarding Tribal assets, employees and patrons.
   
   Under the direction of the Gaming Technical Supervisor, the Gaming Compliance Technician I (“Technician”) is responsible for regulating all gaming devices (Class II and Class III) within the SMTGC’s jurisdiction, including slot machines, gaming peripherals, shuffling devices, electronic table games devices, cash dispensing units, server based games and gaming systems. The Technician performs jackpot verifications, technical assessments, logic access and software inventory. The position is also responsible for monitoring the gaming floor, which includes certifying gaming devices, performing technical analysis and taking regulatory action as necessary to maintain compliance with strong regulatory controls.
   Essential Duties & Responsibilities 1. Ensures gaming devices are available for commercial operation and contain certified hardware and software with verified software installed. Safeguards gaming devices by sealing secured area(s), confirming all locking mechanisms are engaged, and verifying security sensor(s) are operating as the manufacturer designed. Validates that gaming devices and associated peripherals are set up and operating appropriately, including confirming correct optioning, communication, pay table results, generation of accounting records, validation of currency and instruments, display of game rules, and that input device labels match functions. Ensures no gaming device is offered for play until satisfying all Tribal-State Compact and other regulatory requirements. Makes recommendations for regulatory action or troubleshoot gaming devices as needed. Verifies and documents total number of Class III gaming devices to ensure compliance with Tribal-State Compact limits. Partners with the Gaming Operation and vendors to expedite gaming device projects, repairs, and investigations to find legitimate solutions for maintaining fully operational gaming floor to support Tribal Government’s economic development objective.
   2. Researches, investigates and documents any unauthorized changes, unusual trends, problems, revoked software and overall maintenance condition of gaming devices; updates team on all new applicable information. Performs technical investigations into suspected malfunctions or cheating activities related to gaming devices. Seizes gaming devices when necessary, taking care not to corrupt evidence or compromise investigation; sends devices to testing labs for independent forensics. Gathers evidence and prepares technical assessment reports for regulatory hearings, civil cases and criminal prosecution.
   3. Performs routine preventive maintenance on secured areas of gaming technology controlled by SMTGC. Adheres to industry standard practices for electrostatic discharge. Upholds and fulfills preventative maintenance program implemented by SMTGC for controlled areas of gaming devices to ensure compliance with manufacturers’ specifications.
   4. Reviews, examines, researches and interprets technical standards, product manuals, certification letters, Probability Accounting Report (PAR) sheets, game rules, product notices, revocation alerts, wiring diagrams and design schematics; utilizes information to evaluate gaming devices in SMBMI Jurisdiction for integrity, security and fairness.
   5. Learns new technology, retains product knowledge, and maintains regulatory oversight of technology, software, diagnostic menus, game play, and platform features for all gaming products operating in SMBMI Jurisdiction.
   6. Responds to all jackpot winnings in excess of $100,000 (within ten minutes); performs software verification and determines legitimacy of winnings without corrupting evidence (within 15 minutes). Performs accurate technical analyses; produces reports detailing device behavior, technical functions and game rules in order to resolve patron disputes.
   7. Observes and evaluates Lead Slot Technicians, Cash Dispensing Unit Technicians, Slot Management, and licensed vendor technicians to ensure their actions are appropriate and prevent any negative influence on game integrity. Monitors and interacts with Gaming Operation to ensure gaming floor is operating according to established department policies and procedures; confirms all SMTGC regulations and requirements are being satisfied.
   8. Maintains accurate software inventories, ensuring physical counts mirror database records; identifies quantities, locations, program numbers and installations. Verifies all software shipments; confirms quantities and program IDs match invoices and transfer documentation. Validates that all gaming software and hardware is certified by a recognized and qualified test laboratory.
   9. Performs other duties as assigned to support efficient operation of Department. Education/Experience/Qualifications High School Diploma or GED and a minimum of three (3) years of hands-on experience in an IT, Gaming, Regulatory, or Engineering environment required, or; Bachelor’s Degree in Information Technology (IT) or Engineering and a minimum of one (1) year of hands-on experience in an IT, Gaming, Regulatory, or Engineering environment required. Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of educational requirement. Experience in the gaming technology industry with advanced technical skills is highly preferred. Basic proficiency in Microsoft Word, Excel, Power Point and Outlook required. Advanced proficiency in internet research mandatory. A+ or N+ certification preferred. Certificates/Licenses/Registrations At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license. A qualified candidate/employee must have and maintain a valid driver’s license with an acceptable driving record as determined by the enterprise’s insurance carrier. San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today! Company DescriptionYaamava', formerly known as San Manuel Casino, is all slots, all table games, all dining, all entertainment, and most importantly...#AllThrill. Working on the casino floor, you’re representing Yaamava' to every guest you encounter. Or you’re working “behind the scenes”, as a team member supporting one of the country’s most successful gaming operations.

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5. Post your job

   To find game technicians for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any game technicians they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level game technicians with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your game technician job on Zippia to find and recruit game technician candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit game technicians, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new game technician

   Once you've decided on a perfect game technician candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new game technician. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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