How to hire a gaming floor supervisor

How to hire a gaming floor supervisor, step by step

Here's a step-by-step gaming floor supervisor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a gaming floor supervisor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new gaming floor supervisor
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a gaming floor supervisor, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a gaming floor supervisor to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a gaming floor supervisor that fits the bill.

   The following list breaks down different types of gaming floor supervisors and their corresponding salaries.

   Type of Gaming Floor Supervisor	Description	Hourly rate
   Gaming Floor Supervisor	Gaming services workers serve customers in gambling establishments, such as casinos or racetracks. Some workers tend slot machines, deal cards, or oversee other gaming activities such as keno or bingo... Show more	$19-31
   Casino Host	A casino host's role is to help a casino build strong and positive relationships with its clients, ensuring customer loyalty and profit growth. Their responsibilities usually include generating leads to find potential clients, sending invitations, handling calls and correspondence, and managing the client base, developing strategies to enhance them... Show more	$13-26
   Table Games Supervisor	Table Game Supervisor is a tactful player and a magic man who drags the attention of the customers by playing or supervising table games. Basically, table game supervisors are employed in bars, pubs, hotels and supervise staff and customers.	$17-36

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Guest Service
   • Excellent Guest
   • Customer Service
   • Math
   • Guest Complaints
   • Customer Relations
   • Hotel Rooms
   • Customer Complaints
   • Floor Supervisors
   • CTR
   • Monetary Transactions
   • Craps
   • Guest Play
   • Game Rules

   Check all skills

   Responsibilities:

   • Manage a team of energy consultants in daily production, SPH (sales per hr.
   • Direct and supervise the game of craps.
   • Experience in POS system including troubleshooting; handle currency and credit transactions quickly and accurately.
   • Provide leadership, planning and specifications for call processing and carrier services billing software development.

3. Make a budget

   Including a salary range in your gaming floor supervisor job description is a great way to entice the best and brightest candidates. A gaming floor supervisor salary can vary based on several factors:

   • Location. For example, gaming floor supervisors' average salary in kentucky is 30% less than in new york.
   • Seniority. Entry-level gaming floor supervisors earn 38% less than senior-level gaming floor supervisors.
   • Certifications. A gaming floor supervisor with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a gaming floor supervisor's salary.

   Average gaming floor supervisor salary

   $52,124yearly

   $25.06 hourly rate

   ---

   Entry-level gaming floor supervisor salary

   $41,000 yearly salary

   Updated December 16, 2025

4. Writing a gaming floor supervisor job description

   A job description for a gaming floor supervisor role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a gaming floor supervisor job description:

   Gaming floor supervisor job description example

   Perform duties to deal assigned games and provide customer service in accordance with established policies and procedures.
   Supervise the Table Games staff within assigned area and ensure integrity of the table games. Ensure a friendly atmosphere, while providing excellent customer service. Must have professional dealing experience. Must be 21 years of age or older Dealer: ($5.25/hr +tokes)
   
   \"\"\"\"$4,000 sign on bonus!\"\"\"\"\"
   
   Professional dealing experience required and must have at least one of the following combinations of game knowledge:
   
   Black Jack or Mini Bac AND 1 minor game (offered at Horseshoe Casino) Roulette AND 2 minor games (offered at Horseshoe Casino) Craps
   
   Floor Supervisor: ($24.50/hr)
   
   Open and close table games in assigned area verifying count as provided by the Dealer. Inspect card decks prior to play. Track and record player buy-ins, wins, losses and bet amounts. Monitor bets and payouts are correct as needed. Complete rating cards for players. Initiate and verify fills to tables. Process player requests for credit and extend to guest upon approval. Investigate and resolve guest complaints or concerns in accordance with standard procedures. Provide complimentary items to guest as requested in accordance with policies and procedures. Coordinates player ratings and customer cash transactions. Responsible for stocking supplies and all pit forms. Serves as Box person on Craps games. Other duties as assigned. Equivalent to a high school diploma with knowledge of game and dealing techniques. 1-2 years of supervisory experience preferred.
   
   TEAM MEMBER PERKS & BENEFITS:
   
   Great benefits including medical, dental, and vision! Enjoy discounts on shopping, travel, and more through our rewards program On-site employee dining options Paid orientation and on-job training provided Paid time off, 401K match, and life insurance And More!
   
   At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars , Harrah's , Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
   
   Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

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5. Post your job

   To find gaming floor supervisors for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any gaming floor supervisors they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level gaming floor supervisors with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your gaming floor supervisor job on Zippia to find and recruit gaming floor supervisor candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting gaming floor supervisors requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new gaming floor supervisor

   Once you've decided on a perfect gaming floor supervisor candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new gaming floor supervisor. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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