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What is a general merchandise manager and how to become one

Updated January 8, 2025
3 min read
The average general merchandise manager salary is $113,362. The most common degree is a bachelor's degree degree with an business major. It usually takes 4-6 years of experience to become a general merchandise manager. General merchandise managers with a Certified Sales Professional (CSP) certification earn more money. Between 2018 and 2028, the career is expected to grow 6% and produce 189,200 job opportunities across the U.S.
ScoreGeneral Merchandise ManagerUS Average
Salary
8.0

Avg. Salary $113,362

Avg. Salary $59,228

Stability level
9.6

Growth rate 6%

Growth rate 0.3%

Diversity
3.5
Race

American Indian and Alaska Native 0.47%

Asian 6.29%

Black or African American 6.09%

Hispanic or Latino 14.90%

Unknown 4.33%

White 67.93%

Gender

female 54.52%

male 45.48%

Age - 44
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44
Stress level
9.6

Stress level is very high

7.1 - high

Complexity level
9.2

Complexity level is advanced

7 - challenging

Work life balance
3.6

Work life balance is poor

6.4 - fair

General merchandise manager career paths

Key steps to become a general merchandise manager

  1. Explore general merchandise manager education requirements

    Most common general merchandise manager degrees

    Bachelor's

    49.5 %

    Associate

    21.8 %

    High School Diploma

    19.2 %
  2. Start to develop specific general merchandise manager skills

    SkillsPercentages
    Customer Service25.83%
    Inventory Control9.93%
    Front End9.70%
    Sales Floor8.40%
    Loss Prevention5.55%
  3. Complete relevant general merchandise manager training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New general merchandise managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a general merchandise manager based on U.S. Bureau of Labor Statistics data and data from real general merchandise manager resumes.
  4. Research general merchandise manager duties and responsibilities

    • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
    • Maximize sales in jewelry, electronics, home appliances, and all apparel departments.
    • Assist in all administrative responsibilities including opening and closing store, organization standards, scheduling and payroll processing.
    • Train and manage FOH staff and improve overall quality, organization and professionalism of restaurant and bakery.
  5. Prepare your general merchandise manager resume

    When your background is strong enough, you can start writing your general merchandise manager resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a general merchandise manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable general merchandise manager resume templates

    Build a professional general merchandise manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your general merchandise manager resume.
    General Merchandise Manager Resume
    General Merchandise Manager Resume
    General Merchandise Manager Resume
    General Merchandise Manager Resume
    General Merchandise Manager Resume
    General Merchandise Manager Resume
    General Merchandise Manager Resume
    General Merchandise Manager Resume
    General Merchandise Manager Resume
  6. Apply for general merchandise manager jobs

    Now it's time to start searching for a general merchandise manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first general merchandise manager job

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Average general merchandise manager salary

The average general merchandise manager salary in the United States is $113,362 per year or $55 per hour. General merchandise manager salaries range between $69,000 and $185,000 per year.

Average general merchandise manager salary
$113,362 Yearly
$54.50 hourly

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How do general merchandise managers rate their job?

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General merchandise manager reviews

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A zippia user wrote a review on Jun 2020
Pros

The people that you meet! Interactive with a diverse group of individuals from every walk of life.

Cons

The employees with all no calls and no shows!!!!! Poor upper management not taking up for the staff. Also the rude individual’s that comes in gripping about everything


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A zippia user wrote a review on Mar 2020
Cons

i don't want to have all responsibility

Pros

i like being in charge and the head of the team


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A zippia user wrote a review on Jan 2020
Pros

Communication & hard work

Cons

We have to work like a ten all of them have to bee like good friend


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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