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Global information technology manager skills for your resume and career

Updated January 8, 2025
6 min read
Quoted experts
Dale Musser Ph.D.,
Ehsan Sheybani Ph.D.
Below we've compiled a list of the most critical global information technology manager skills. We ranked the top skills for global information technology managers based on the percentage of resumes they appeared on. For example, 14.5% of global information technology manager resumes contained project management as a skill. Continue reading to find out what skills a global information technology manager needs to be successful in the workplace.

15 global information technology manager skills for your resume and career

1. Project Management

Here's how global information technology managers use project management:
  • Participated in established project management processes such as Change Management, Risk Management and Issues Management.
  • Provided project management for various information technology projects such as Data Center relocation and construction.

2. Portfolio

Here's how global information technology managers use portfolio:
  • Supported initiatives leading to use/adoption of common tools and solutions, reducing portfolio size.
  • Monitor portfolio issues/risks/status/budgets to ensure corporate goals are realized.

3. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how global information technology managers use cloud:
  • Provided increased collaborative capabilities and reduced costs through innovative and secure cloud solutions.
  • Optimized the annual IT operating budget by leveraging in-house resources, outsourcing partners, and innovative cloud solutions.

4. Business Process

A business process is a group of tasks that are performed by people working in a business to attain a worthy product and to present it to their customers. A business process can also be defined as performing several steps to achieve a certain goal set by a company. Business processes need to set purposeful goals and the outcome of that goal should be clear.

Here's how global information technology managers use business process:
  • Represented technical and business process interests at senior stakeholder management levels.
  • Standardized business processes across all locations.

5. ERP

Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.

Here's how global information technology managers use erp:
  • Negotiated contracts and managed contractors and service providers for installation, configuration and deployment of ERP and Mobile solutions.
  • Tested integrated enterprise ERP application in mock environment, identifying and subsequently repairing numerous critical errors.

6. Internal Audit

Internal audit is an evaluation process that ensures that a company's risk management, governing body, and other internal processes are running effectively. People who perform internal audits must be highly qualified, have experience, and knowledge to work accordingly with the international standards and the code of ethics.

Here's how global information technology managers use internal audit:
  • Mentored group members in interfacing with upper management and internal audit conduct.
  • Work with internal auditors to prepare for external audits * Implemented Microsoft System Center Suite consisting of SCOM, SCCM, SCSM

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7. Application Development

Here's how global information technology managers use application development:
  • Led application development introducing new concepts which enhance web user experience Facilitated design and development of business solutions supporting specific business strategies
  • Project Manager, Application Development Mattel Brands/Global Information Technology (GIT) Implement and support Kaizen inspired workflow with interoperation elements.

8. SDLC

Here's how global information technology managers use sdlc:
  • Defined and facilitated training sessions on Resource Capacity Planning and SDLC methodology.
  • Led enterprise SQA team charged with SDLC governance, QA, and Release Management.

9. Gap Analysis

Here's how global information technology managers use gap analysis:
  • Performed IT gap analysis and remediation consultation for countries required to achieve SOX readiness.

10. Technology Solutions

Here's how global information technology managers use technology solutions:
  • Led the global implementation of information technology solutions for the Diabetes Franchise.
  • Key partner with Regional Presidents providing technology solutions for rapid growth initiatives in Latin America and Asia.

11. Architecture

Here's how global information technology managers use architecture:
  • Participate in Architecture Review Board to ascertain conformity to standards, identify future needs and align with advancements in technology.
  • Defined enterprise technology standards, governance and architecture solutions.

12. Level Agreements

Here's how global information technology managers use level agreements:
  • Manage $6M of app support contracts for 150 applications, 40 on/offshore staff, and Service Level Agreements performance.
  • Maintained communications with IT vendors, external suppliers, and contractual partners to ensure cost efficiency of service level agreements.

13. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how global information technology managers use logistics:
  • Developed and implemented Logistics parameters to ensure transportation of computer products, software/hardware systems, and equipment.
  • Published and maintain many industry proprietary applications as well as tools for the Logistics and Support groups.

14. Service Delivery

Service delivery means, having any contact with the public administration during which customers including citizens, residents, or firms, require or give data, handle their problems and perform their duties.

Here's how global information technology managers use service delivery:
  • Managed cross-functional team of service managers, and project managers, providing end-to-end infrastructure service delivery and ensuring overall client satisfaction.
  • Expanded Service Delivery to include external contract resources.

15. ITIL

Here's how global information technology managers use itil:
  • Implemented ITIL service management principles and achieved significant service improvements.
  • Directed global service level management transformation program using ITIL, Lean, and Agile methodologies; defined three-year strategic program goals.
top-skills

What skills help Global Information Technology Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on global information technology manager resumes?

Dale Musser Ph.D.Dale Musser Ph.D. LinkedIn profile

Associate Teaching Professor, University of Missouri

-Working on teams and collaboration - people skills matter a lot.
-Past accomplishments in delivering results while working with others
-Technical skills in target areas for job. The hottest areas right now: machine learning, large scale apps, and autonomous systems.

What hard/technical skills are most important for global information technology managers?

Ehsan Sheybani Ph.D.

Professor, University of South Florida

Negotiation, relevant technical skills, prioritization and goal setting, project planning, delegating, and budget management.

What global information technology manager skills would you recommend for someone trying to advance their career?

Matthew Liotine Ph.D.Matthew Liotine Ph.D. LinkedIn profile

Clinical Professor and Director of Master of Science in Supply Chain and Operations Management, University of Illinois at Chicago

If a student decides to take time off before moving on to a job or graduate school, they should use that time to develop skills in which you may not receive formal training while in college. For example, skills like leadership, problem-solving, teamwork, and communication are going to be more vital than ever in the new norm.

What type of skills will young global information technology managers need?

Peter Dordal Ph.D.Peter Dordal Ph.D. LinkedIn profile

Director for Information Technology, Loyola University Chicago

I'm leaving off software developers, and answering about our Information Technology graduates.

IT students entering the business world will need to know how to get the maximum leverage out of business systems. In many cases, this will mean writing their own specialized queries to extract the precise business intelligence needed; general-purpose "canned" queries just won't cut it. They will need a broad understanding of what software can accomplish for the enterprise and how to deploy new software effectively; this applies to software used in the office as well as to software used in manufacturing and shipping. And they will need to understand how to lease storage and computing resources from the cloud to meet not only predictable, long-term demands but also sudden short-term business projects.

Students working in database administration and management will need to be able to manage much larger volumes of data than a few years ago. They will need to be familiar with the great variety of new databases in order to pick the best tool for the job.
Students working in network management will need to be able to ensure that everyone has the bandwidth and server access they need, as those demands expand to include extensive video, low-latency real-time connectivity, and the regular transfer of huge amounts of data.

Students in cybersecurity will need to be fully acquainted with all the recommended best practices. However, they will also have to be able to anticipate and guard against potential new vulnerabilities. "By the book" protection is no longer sufficient.
Do you want to know more?
Read more about what experts have to say about global information technology manager

List of global information technology manager skills to add to your resume

Global information technology manager skills

The most important skills for a global information technology manager resume and required skills for a global information technology manager to have include:

  • Project Management
  • Portfolio
  • Cloud
  • Business Process
  • ERP
  • Internal Audit
  • Application Development
  • SDLC
  • Gap Analysis
  • Technology Solutions
  • Architecture
  • Level Agreements
  • Logistics
  • Service Delivery
  • ITIL
  • Export Compliance
  • Service Management
  • Process Improvement
  • PMO
  • SOX
  • ISO
  • RFP
  • KPIs
  • ITSM
  • Cost Savings
  • Azure
  • SharePoint
  • Direct Reports
  • Executive Management
  • Java
  • SLA
  • Emerging Technologies
  • Windows
  • Global Infrastructure
  • Linux
  • Sigma
  • Management Process
  • CIO
  • Incident Management
  • Forwarders
  • VMware
  • Vendor Relationships
  • Disaster Recovery
  • HR
  • Sarbanes-Oxley
  • VoIP
  • SAN
  • Organizational Change Management

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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