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Head of Customer Success and Support
Onramp Technology, Inc. 2.8
Boston, MA job
About OnRamp
OnRamp transforms B2B customer onboarding into a revenue driver. Our platform automates workflows, streamlines playbooks, and accelerates time-to-value, helping enterprises reduce onboarding time by up to 70%. Backed by leading investors and trusted by Fortune 15 companies, we're redefining how companies bring new customers online.
The Role
As Head of Customer Success and Support at OnRamp, you will own all post‑sales customer facing teams: Onboarding, Customer Success, Support, and Customer Education.
You will play a pivotal role in shaping our direction and delivering results that drive our company success as part of a growing team. You will collaborate closely across all company functions to ensure cross‑functional alignment with customer needs and business goals.
Responsibilities
Lead all aspects of our customer‑facing post sales strategy, operations, and process development
Own target attainment for NRR including both renewal and expansion quota.
Manage a growing team of CSMs and Support staff, providing coaching, mentoring, and development
Regularly engage and build executive level relationships with customers
Collaborate with leadership across the company as required to align operations with our strategic initiatives and business plan
Set quarterly CS team priorities by sequencing initiatives based on customer and revenue impact, and translate those priorities into scoped projects with clear owners, timelines, and success metrics
Collaborate with Product and Engineering on customer escalation and ticket resolution process
Collaborate with Product and Marketing on customer facing programs such as Beta Programs, Customer references and reviews, and Case‑Study development
Collaborate with Sales and Product Management to assess Enterprise prospect requirements and any service requirements resulting from those requirements
Communicate customer needs and issues, as well as internal initiatives to relevant internal and external stakeholders, fostering transparency, buy‑in and excitement
Drive internal usage of the OnRamp platform in our own onboarding and customer lifecycle management
Collaborate with Marketing to create and promote thought leadership content
Qualifications and Experience
Experience as a CSM in a B2B SaaS company
Experience building and leading a growing team
Experience with all post‑sales SaaS functions
Experience with SMB, Mid‑Market, and Enterprise customers
Strong analytical and problem‑solving skills, with the ability to assess risks and make data‑informed decisions.
Exemplary communication and collaboration skills, with the ability to influence stakeholders and drive consensus.
Proficiency with CRM (e.g., Salesforce, Hubspot) and popular productivity/workflow tools (e.g., JIRA) as well as familiarity and comfort supporting customer use of technical features such as integrations, webhooks, APIs, and similar technologies
Strong process design skills
Exceptional executive level customer facing communication, issue resolution, and expansion sales skills
High comfort level with ambiguity and working on a small team in a fast moving environment.
Why OnRamp
Work directly with enterprise and mid‑market clients, including Fortune 15 companies
Join a high‑growth SaaS company backed by top‑tier investors
Be part of a collaborative, ownership‑driven culture
Highly competitive cash compensation, equity, and benefits
Boston‑based, 5 days a week in‑office
OnRamp is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. OnRamp considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. OnRamp is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please don't hesitate to let us know.
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$41k-50k yearly est. 4d ago
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Director, Asset Management
Shine Associates, LLC 4.0
Chicago, IL job
SPECIFICATION
DIRECTOR - ASSET MANAGEMENT
Shine Associates, LLC has been retained to search, identify and recruit a Director - Asset Management on behalf of our client. This position will be based in Chicago, IL.
CONFIDENTIALITY
Information contained in this position specification is confidential.
CLIENT DESCRIPTION
Founded in Dallas, Texas in 1965, the Company consistently ranks as one of the top managers and developers of office, industrial, retail, and mixed‑use properties. The firm is a respected full‑service real estate firm providing investment management, development, and a suite of integrated services to owners, investors, lenders, and occupiers. The Company has approximately 3,000 employees across 35 global offices responsible for a $19B development pipeline, 550M SF of property management and leasing assignments, and $20B in assets under management. The Investment Management team is an SEC‑registered investment advisor headquartered in Chicago, IL and currently manages $5.0B in real estate assets.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Based in Chicago and reporting to the separate account portfolio managers, the Director will have responsibility over all strategic, transactional, and operations issues for a to‑be‑determined portfolio of primarily office and industrial assets located across the United States.
Create strategic plans for each asset including valuations, cash flow projections, annual operating and capital budgets.
Set, evolve and execute redevelopment, leasing and sale plans and direct all aspects of relationships with regional partners and third‑party service providers.
Aggressively predict and respond to dynamic market conditions.
Oversee the budget process for all assets under management.
Work closely with leasing staff, regional partners and third‑party contractors to structure, negotiate, review and execute leases.
Monitor overall performance of assigned properties against plan and budget.
Plan for and anticipate cash flow needs and oversee draw disbursements.
Provide high quality lender and investor reporting.
Support acquisition, financing and refinancing execution.
Continuously keep senior management and investors informed on evolving strategies.
Provide strategic, investment and analytical direction and oversight to regional partners and internal personnel.
QUALIFICATIONS, SKILLS AND EXPERIENCE
Qualified professionals will have 7-10+ years of demonstrable success in managing a portfolio of complex, diverse commercial real estate, including office, industrial, multifamily and medical office. Additional experience in asset/portfolio reporting is strongly desired.
Proven leadership with a creative hands‑on approach to operations, leasing, development, capital markets, financing, marketing, and ownership issues.
Ability to exceed investment/return performance objectives.
Proven experience creating value from acquisition through disposition.
Strong financial statement, lease and loan document analysis skills.
Effective management of analyst and associate staff.
Accountability for regional partner relationships at development and operating levels.
Knowledge of industry trends and competitors.
Collaborative team player in a professional environment.
Strong computer skills - Excel, Word and ARGUS.
Excellent oral and written communication skills.
Unquestionable integrity and a strong work ethic.
Bachelor's degree required.
COMPENSATION
The annual compensation is approximately $240,000-$280,000, plus discretionary bonus, LTIP and a variety of benefits.
CONTACT INFORMATION
Shine Associates, LLC
45 School St., Suite 301
Boston, MA 02108
Hillary H. Shine, Principal
Kelsey E. Shine, Director
Cell: ************** / **************
Email: ****************************** / *****************************
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$240k-280k yearly 4d ago
Chief Global Partnerships & Revenue Ecosystem
Openai 4.2
San Francisco, CA job
A leading AI research company is seeking an Executive for Strategic Global Partnerships & Ecosystem to define and scale its global partner ecosystem. The ideal candidate will have a proven track record in senior partnerships roles and the ability to generate significant revenue while building transformational partnerships. Experience in AI, cloud platforms, and cross-functional leadership in technology is essential. This executive will work closely with top leadership to integrate partnerships into the company's growth strategy.
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A leading financial technology company in Chicago is seeking a Payment Performance leader to enhance payment strategies and user adoption. This role involves developing and leading a team of strategists while improving the quality of Stripe's payment products. Ideal candidates should have over 15 years of experience in payments, showcasing strong analytical and leadership skills in a fast-paced environment. Competitive compensation and benefits are offered, including equity and wellness stipends.
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$110k-148k yearly est. 2d ago
Head of Manufacturing
Arinna 3.6
San Francisco, CA job
Arinna is building the energy core of Space 3.0 and frontier tech. We're pioneering ultra-light, power-dense solar platforms based on next-generation 2D semiconductors, enabling a step-change in how and where solar power can be deployed - from satellites and high-altitude aircraft to lunar and Martian infrastructure. Spun out of Stanford University, Arinna combines breakthroughs in materials science, device physics, and scalable manufacturing to deliver the most power-efficient and lightweight solar technology ever built. With over $370M in LOIs/off-take agreements and a clear roadmap from pilot (2026) to gigawatt-scale production by 2030, we're on a mission to power the next generation of space and terrestrial systems. We're backed by leading deep-tech investors and advised by industry pioneers. Our headquarters and pilot facility are in South San Francisco, CA, where we're scaling our team across R&D, manufacturing, and systems integration.
About the role
The Head of Manufacturing will be one of Arinna's first technical leaders and a key contributor to the design and scale‑up of our coating processes. You will transform lab‑scale ink formulations into uniform, functional thin films that form the foundation of Arinna's photovoltaic architecture. Your work will center on developing and optimizing slot‑die, blade, and related coating methods for solution‑processed semiconductors and charge‑transport layers. You'll collaborate closely with materials and device teams to link film quality to photovoltaic performance and guide the transition from R&D to pilot‑line production.
What You'll Do
Develop, refine, and scale solution-based coating protocols (slot-die, blade, micro-gravure, etc.) for multilayer PV films.
Translate ink formulations into high-quality coatings with controlled wetting, drying, thickness, uniformity, and continuity.
Characterize thin films for their optical (UV/Vis, ellipsometry, etc.), electrical (4-point probe, Hall effect measurement, kelvin probe, IV, etc.) and physical (AFM, SEM, profilometry, etc.) properties to guide process optimization.
Study the influence of ink chemistry and rheology, substrate surface energy and ink wetting, drying kinetics, and post‑deposition processing on film continuity and performance.
Collaborate with device and materials teams to link material inputs and deposition parameters to photovoltaic metrics (Jsc, Voc, FF, stability, etc.). Help design and scale experimental setups - including deposition/drying systems (IR/convection drying, air-knife systems, and web handling, etc.) as well as film characterization systems.
Document process parameters, yield data, and continuous-improvement learnings in a reproducible framework.
Contribute to safety, workflow, and process documentation as Arinna scales toward pilot‑line production.
Qualifications
M.S. or Ph.D. in Materials Science, Chemical Engineering, Applied Physics, or related field.
5+ years of hands‑on experience with solution‑processed thin‑film deposition (slot-die, blade, spin, or similar).
Proven ability to produce continuous, uniform thin films (
Strong understanding of wetting, viscosity, solvent systems, and drying kinetics in thin‑film processing.
Experience with photovoltaic or semiconductor thin‑film materials strongly preferred.
Familiarity with scaling processes from lab to pilot and integrating process control and in‑line metrology.
Comfort working in a startup R&D environment - self‑driven, experimental, and hands‑on with equipment.
Excellent communication and data documentation skills; ability to work cross‑functionally with materials, process, and device teams.
Experience leading high‑performing technical teams.
What Defines Success at Arinna
Excellence in Execution: You bring rigor, precision, and attention to detail to every experiment.
Collaborative Energy: You elevate those around you through positive engagement and open communication.
Candor and Trust: You communicate with clarity and integrity to enable faster iteration and collective learning.
Curiosity and Adaptability: You embrace the unknown as an opportunity to explore, experiment, and improve.
Mission Focus: You are motivated by impact and driven to help build technology that advances the clean energy future.
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$76k-116k yearly est. 2d ago
Analyst, Corporate Development
Crusoe 4.1
San Francisco, CA job
Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability.
Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure.
About the Role
The Analyst, Corporate Development and M&A will play a critical role in supporting Crusoe's inorganic growth strategy across its core sectors: Power, Industrial Process and Manufacturing, Real Estate and Software. This highly visible position will be deeply involved in all phases of mergers & acquisitions (M&A), strategic investments, and structuring strategic partnerships. The ideal candidate is a high-performing professional with robust financial expertise and transaction experience. The role will report directly to the SVP of Strategic Finance and Corporate Development.
This role will be required to be based in San Francisco, CA or New York, NY.
What You'll Be Working On
Mergers & Acquisitions (M&A) and Divestitures
Market Mapping and Origination: candidate will work across the organization's business units and functions in order to identify acquisition targets from a sector-first perspective. This includes creating and maintaining market maps, thematic research projects and direct outreach to targets.
Transaction Execution: Support the end-to-end M&A process, including target identification, strategic rationale development, due diligence, valuation, negotiation, and closing.
Financial Modeling & Valuation: Build and maintain complex financial models (Valuation and merger model, Accretion/Dilution analyses, and precedent transaction analyses) to evaluate potential acquisition
Due Diligence: Coordinate and manage cross-functional due diligence teams (Legal, Finance, Operations, etc.), synthesizing key findings and developing risk mitigation strategies. Work closely with third-party providers.
Market Analysis: Conduct industry and competitive landscape analysis within the Industrials, Energy, and Real Estate sectors to identify strategic market gaps and attractive investment opportunities.
Prepare and present on transaction rationale to Executive Leadership team (possibly the Board of Directors)
Strategic Investments & Partnerships
Sourcing and Evaluation: Evaluate strategic investment and partnership opportunities that align with the company's long-term growth objectives.
Deal Structuring: Assist in the structuring and negotiation of terms for joint ventures, strategic alliances, and minority investments.
Business Case Development: Create compelling investment memorandums and presentations for Senior Leadership and the Board of Directors, outlining strategic fit, financial implications, and execution plans.
General Corporate Development
Pipeline Management: Help manage and maintain a robust pipeline of potential M&A and investment targets.
Commercial-facing Activities: attend conferences and travel to various industry events in order to aid in origination and market intelligence
Reporting: Prepare detailed analytical reports and presentations on key market trends, portfolio performance, and deal progress for internal stakeholders.
Cross-Functional Collaboration: Partner closely with internal business unit leaders to assess strategic needs and integration plans.
What You'll Bring to the Team
1-3+ years of experience in Investment Banking (Analyst or Associate level), Corporate Development, Private Equity, or Transaction Advisory Services.
Direct experience working on M&A transactions taking a core role in structuring and modeling various scenarios and preparing transaction screening memos
Strong coverage experience or deep sector knowledge within Industrials, Energy, and/or Real Estate is highly preferred.
Exceptional financial modeling and valuation skills, with an advanced proficiency in Microsoft Excel and PowerPoint.
Outstanding analytical and problem-solving abilities, capable of translating complex financial and strategic analysis into clear, concise, and actionable recommendations.
Excellent written and verbal communication skills, comfortable presenting to senior executives and external partners.
High degree of professionalism, intellectual curiosity, and ability to manage multiple projects and work effectively under tight deadlines.
A proactive, self-starter mentality with the ability to work independently while being a strong team player.
Bachelor's degree in Finance, Economics, Accounting, or a related quantitative field.
Benefits
Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Subscription to the Calm app
MetLife Legal
Company paid commuter benefit; $300/month
Compensation Range
Compensation will be paid in the range of up to $100,000-$140,0000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
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$100k-140k yearly 5d ago
Executive Personal Assistant
C-Suite Assistants 3.9
New York, NY job
Executive Personal Assistant to Founding Partner/CEO, Global Advisory Firm,New York, New York, Midtown, Hybrid Our client, a prestigious global advisory firm, based in London with an office in New York City, midtown is seeking an Executive Assistant "right hand" to support the Founder/CEO. This is a high-profile role with a well-known figure in the political world globally. This is dynamic role for a candidate who thrives in a fast-paced environment and understands the "high touch" needed to support a very busy, high- level environment with a hospitality mentality. The ideal candidate has supported a c-suite executive for at least 5 years, preferably in the real estate or finance space. This is a hybrid role, 4 days in their satellite office in midtown. The CEO is re-locating from London to New York City. An interest in international relations a PLUS.
About the Job:
Provide very high-level "high touch" administrative support to CEO, including complex calendar management, setting up in-person and video meetings and prioritizing shifting demands.
Manage and the CEO's email inbox, flagging critical matters and drafting correspondence as needed
Manage domestic and international travel arrangements for the CEO including detailed itineraries and follow-up to make sure all trips run smoothly; experience handling detailed global travel a MUST
Act as liaison with internal stakeholders and clients; get to know and manage key contacts with grace and diplomacy
Organize internal and external meetings, in-person and Zoom including any needed materials
Provide research to the CEO so he is prepared for all meetings, internally and with clients
Handle all expense reporting
Plan events, dinners and other offsites
Some personal support; run errands
Ad hoc projects
About You:
Minimum 5 years of experience as an Executive Assistant to a high-level c-suite executive preferably at a small global firm. An interest in international relations a PLUS
Bachelor's Degree
Professional, proactive, and polished with exceptional communication and interpersonal skills.
Detail-oriented with strong organizational and time management capabilities.
Discreet, reliable, and capable of handling confidential information with discretion.
Highly proficient in Microsoft Office Suite.: highly proficient in PowerPoint
A true team player that understands how to support with a "high touch" hospitality mentality
Competitive Base Salary, Plus Discretionary Bonus, Comprehensive Health Benefits
$65k-100k yearly est. 5d ago
Global Head of Manufacturing & Supply Chain
Multiply Labs 3.1
San Francisco, CA job
A cutting-edge startup is seeking a Chief Manufacturing & Supply Chain Officer to lead the supply chain for their robotic cell-therapy manufacturing platform. This role encompasses supplier strategy, cost management, and production readiness, requiring extensive experience in supply chain leadership within regulated industries. The position demands strong project management and financial acumen to ensure operational excellence. With a competitive salary range of $200,000 to $300,000 annually plus equity, this is an exciting opportunity to join a mission-driven team.
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$200k-300k yearly 1d ago
AI Agent Delivery Lead for Enterprise Impact
Zoomcar 4.2
Redwood City, CA job
A pioneering AI company headquartered in Redwood City is seeking an Engagement Manager for AI Agent deployments. In this role, you will oversee the implementation of AI solutions for enterprise customers, ensuring smooth execution and long-term success. Responsibilities include leading cross-functional teams, managing complex projects, and driving customer outcomes. Candidates should have over 5 years in customer delivery roles and a strong grasp of contact center KPIs. This position offers competitive compensation and a hybrid work model.
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$49k-72k yearly est. 3d ago
Sr. Implementation Consultant
Klaviyo Inc. 4.2
San Francisco, CA job
Sr. Implementation Consultants at Klaviyo are a critical part of our Customers' success, providing the highest quality implementation experience by delivering exceptional guidance, executing effectively on key launch tasks, demonstrating deep product expertise, and consistently exceeding customer expectations. A Sr. Implementation Consultant is a highly motivated professional with a proven record of proactively managing enterprise-level projects, implementing products for large and complex customer accounts, delivering on schedule, and yielding high customer satisfaction.
As a Sr. Implementation Consultant, you'll not only lead the implementation phase for enterprise customers, but also engage early in the presales process, shaping delivery strategy, crafting and presenting Statements of Work (SOWs), and ensuring that every engagement is scoped for success and aligned with customer outcomes. As an implementation project owner, you will be the first point of contact with new Klaviyo customers, working with them to understand their key marketing goals and the complexity of their enterprise-level tech stacks, building and owning the appropriate project plan, and leading both the customer and internal project teams to execute the plan. You will work closely with the full Klaviyo Account Team to drive customers forward, ensuring customers see value quickly, key stakeholders are informed, challenges are identified early, mitigation strategies are built and executed, and customers leave the implementation stage set up to achieve long-term success.
How you will make a difference
Partner with Enterprise Sales early in the opportunity cycle to assess customer needs, shape services solutions, and ensure alignment between customer goals and Klaviyo delivery capabilities
Define, craft, and present Statements of Work (SOWs) that clearly articulate scope, deliverables, timelines, dependencies, and success metrics for enterprise engagements.
Lead consultative conversations with prospects and customers to clarify business objectives, identify risks, and translate desired outcomes into actionable delivery plans
Effectively implement new customers, leading them through migration, executing on customer use cases and key milestones, and fast-tracking value for enterprise-level accounts.
Lead the implementation phase for new customers, including managing enterprise project scope, budget, plan, resources, and timeline.
Build strong stakeholder relationships and communicate effectively with internal and external stakeholders to drive the project forward through visibility and accountability to reach customer goals.
Lead and collaborate with senior leadership and multiple departments across complex, cross-functional teams to ensure successful project delivery in enterprise environments.
Proven ability to engage with and influence C-level stakeholders, ensuring alignment and driving forward complex projects with multiple dependencies.
Proven expertise in navigating and managing complex, cross-functional projects across global teams with an emphasis on large enterprise environments.
Apply expertise in risk management to identify, assess, and mitigate project risks, ensuring smooth delivery of enterprise projects.
Adapt processes to provide a tailored experience for complex environments and meet customer needs while achieving key milestones.
Understand each customer's existing tech stack and make best practice recommendations for their integration with Klaviyo.
Apply a core understanding of API and Webhook functionality to help customers achieve key customer use cases utilizing the Klaviyo platform.
Monitor implementation health across your book of business to ensure we are fast-tracking value and setting customers up for long-term success.
Work closely and proactively with the full Account Team including Solutions Architects, Sales, Customer Success Managers, Deliverability Strategists, and Support in order to drive the implementation, advocate for customers, and achieve customer goals.
Regularly update tools and systems without management reminders (project status, risks, timesheets, etc.).
Provide informal coaching and mentorship to other Implementation Consultants, supporting delivery excellence, skill development, and consistent execution across the team.
Supports team enablement, sharing best practices, and contributing to internal initiatives or process improvements, as aligned with business needs.
Who you are
4+ years SaaS implementation experience.
Experienced in defining and presenting Statements of Work and delivery proposals for complex enterprise implementations.
Adept at balancing technical depth with commercial clarity, ensuring that proposed engagements drive measurable customer value and delivery feasibility.
Skilled in consultative selling and capable of articulating how Services accelerate time to value and business impact.
Proven expertise in managing large, enterprise-level projects with multiple stakeholders across diverse teams and departments.
A professional with proven expertise in establishing trusted customer relationships across multiple stakeholders on global teams, building partnerships with internal and external teams to drive creative solutions.
Well-informed and continuously learning about the evolving martech landscape, surrounding technologies, with an ability to appropriately position Klaviyo value propositions to complex customers.
Experienced with implementing Martech solutions leveraging best practices across Email, SMS with a keen understanding of how to leverage a CDP for advanced use cases.
Experience customizing implementation processes and strategies to meet the specific needs and scale of enterprise-level environments.
An excellent communicator through a variety of channels, demonstrating strong written and verbal skills, and the ability to work effectively represent marketing needs across a variety of audiences (project managers, marketing leads, developers, etc.).
A strong project manager with a track record of independently leading through complexity and driving outcomes on time.
Experienced in managing large-scale, integrated tech stacks in enterprise environments and working with a variety of enterprise systems (Financial Force/ Certinia, SFDC).
A strong collaborator with a positive attitude, curiosity, and eagerness to learn, who thrives in a quickly changing environment.
PMP certification strongly recommended to demonstrate expertise in formal project management processes and methodologies.
Interest in mentoring others and contributing to team-level execution and enablement beyond individual delivery.
We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.
Please see the independent bias audit report covering our use of Covey here.
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$126k-168k yearly est. 4d ago
Managing Consultant - Utility Business Transformation
Clear Path Utility Solutions, LLC 4.6
Walnut Creek, CA job
Job Title: Managing Consultant, Business Transformation
Celerity is an agile risk optimization company that helps public utility organizations convert complex data into precision, actionable intelligence to mitigate risk, optimize assets and maximize project results.
Position Overview
Celerity Consulting Group's Business Integration Services (BIS) team is an integral part of our Utility Technology Consulting practice, helping regulated utilities bridge the gap between people, processes, technology, and data. We deliver program strategy, business systems integration, technology system consulting, and data management that optimize utility operations across asset and work management, mobile applications, ERP environments, governance/risk/compliance, and cloud data platforms.
We are hiring a Managing Consultant with 10+ years of consulting experience to lead client delivery and contribute to practice growth. This role blends hands‑on project leadership with practice enablement: shaping SOWs and RFP responses, building GTM assets, developing delivery methodologies, mentoring and managing consultants, and ensuring high‑quality outcomes across BIS engagements.
Key Responsibilities
Client Delivery and Project Leadership
Lead end‑to‑end delivery across BIS service lines: Program Strategy, Business Systems Integration, Technology System Consulting, and Data Management.
Translate client goals into clear objectives, scope, timelines, risk mitigation plans, and measurable performance metrics; govern execution to plan.
Drive work‑management process improvements, technology deployment strategies, and organizational change management with a focus on adoption and outcomes.
Oversee technology assessments and decision frameworks, ERP/EAM evaluations, and audits/benchmarking; guide mobile/web app solutioning with engineering partners.
Lead data‑focused initiatives: analysis/cleanup, digitization, classification/modeling, integration/deployment, and archiving strategy.
Practice Development and Methodology
Develop BIS delivery playbooks, templates, and standards for discovery, solution design, change management, testing, cutover, and post‑implementation support.
Codify decision frameworks, system/process workflows, and continuous improvement methods aligned to Celerity's utility expertise.
Establish governance mechanisms and GRC alignment for complex, multi‑stakeholder programs.
Assist with candidate interviews and provide directional guidance and assessment/alignment analysis to the role.
RFPs, SOWs, and GTM Materials
Own and contribute to RFP responses: solution approach, delivery methodology, resourcing, assumptions, and pricing in partnership with sales/finance.
Create GTM assets, including capability decks, case studies, solution one‑pagers, and thought leadership aligned to BIS offerings and utility market needs.
Support pursuits by running discovery workshops, building roadmaps, and presenting to executive stakeholders.
Portfolio, Financials, and Quality
Manage a small portfolio of engagements; track scope, margin, staffing, risks, and dependencies; institute remediation plans proactively.
Ensure quality assurance through stage‑gates, peer reviews, and metrics‑based performance reporting.
People Leadership and Talent Development
Manage, coach, and grow consultants and analysts; drive skills development across integration, data, OCM, and utility domain knowledge.
Participate in hiring and onboarding; define role expectations, career paths, and performance feedback rhythms.
Stakeholder and Change Leadership
Serve as a trusted advisor to client sponsors and cross‑functional leaders; facilitate alignment across IT, operations, and field teams.
Design and execute change management plans, training, and communications to drive adoption and measurable behavior change.
Thought Leadership and Market Sensing
Monitor utility industry trends, regulatory dynamics, and platform ecosystems; translate insights into service offerings and GTM messaging.
Represent Celerity at industry events and forums; contribute to blogs/webinars on work/asset management, mobility, ERP/EAM, data modernization, and GRC.
Educational Qualifications
Bachelor's degree required; advanced degree in Engineering, Information Systems, or Business is a plus.
Advanced degree (MBA or Master's) is preferred.
Required Qualifications and Skills
10+ years in consulting with 4-6+ years in a managing/lead role driving multi‑workstream programs or complex systems integration.
Demonstrated expertise across business transformation domains with working knowledge of the others.
Program Strategy: objectives/scope definition, needs assessments, change management, risk mitigation, project plans/timelines, performance metrics, post‑implementation support.
Business Systems Integration: work‑management process improvements, technology deployment strategy, implementation/support, OCM, GRC.
Technology System Consulting: ERP/EAM assessments, technology audits/benchmarking, decision frameworks, system/process workflows, field service solution implementations, mobile/web app development.
Data Management: data analysis/cleanup, digitization, classification/modeling, data integration/solution deployment, data archiving strategies; familiarity with cloud data platforms.
Proven success crafting RFP responses and SOWs, including solution design, estimation, staffing models, and commercial terms; strong proposal storytelling.
Strong GTM enablement: creation of pitch materials, case studies, and executive‑ready content; confident presenter to VP/CXO audiences.
Solid grasp of enterprise platforms and integrations (e.g., EAM/ERP, work/order management, mobility solutions, cloud services) and related implementation lifecycles.
Delivery excellence: project/portfolio governance, risk and issue management, financial oversight (margin, utilization), and quality assurance.
Organizational change leadership: stakeholder mapping, communications, training, adoption metrics.
People management: coaching, performance management, resource planning, and building high‑performing teams.
Exceptional communication, facilitation, and executive presence; ability to influence and align diverse stakeholder groups.
Structured problem solving and data‑driven decision‑making; proficiency with Project Management and collaboration tools.
Preferred Qualifications
Utility sector depth: multi‑commodity and regulated utility experience; familiarity with field operations, asset and work management, and compliance‑driven environments.
Experience leading mobility strategy and custom mobile app deployments; comfort guiding “buy vs. build” decisions.
GRC exposure in technology programs; understanding of governance structures for large transformations.
Prior responsibility for practice build activities: service catalog definition, playbooks, hiring plans, training, and community‑building.
Certifications: PMP/PMI‑ACP, Prosci/Change Management, ITIL, SAFe/Agile, and relevant ERP/EAM platform certifications.
Salary
Salary: $150,000.00 - $160,000 Annually DOE
The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate's qualifications and alignment with the role.
In accordance with applicable pay transparency laws-including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions-we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request.
This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws.
Employee Welfare and Development
We are proud to offer a comprehensive health and welfare benefit package that includes:
Medical Insurance
Dental Insurance
Vision Insurance
Peace of Mind
Disability Insurance (STD/LTD)
Flexible Spending Account
Health Savings Account
Basic Life/AD&D
401(k) plan
Work/Life Balance
Paid Time Off
Company Holidays
Leave of Absence
Flexible Work Schedules
Additional Perks
Employee Referral Program
Professional Development
Charitable Contribution Match
Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field. See full details and meet our leadership team on our website: ********************************
Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans' status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position is open to individuals who are currently authorized to work in the United States on a full‑time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time.
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$150k-160k yearly 2d ago
Sales Strategy & Operations - Government and Education
Openai 4.2
San Francisco, CA job
About the team
OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
Our GTM team is uniquely positioned to help customers realize the transformative potential of advanced AI models for their businesses and end users. As part of the GTM Strategy & Operations team, you'll play a critical role in guiding the GTM strategy and driving operational efficiency to accomplish this mission.
This role will serve as a trusted advisor to OpenAI for Government leadership and OpenAI for Education leadership -providing data-driven insights, managing core operating cadences, and leading high-impact projects that influence how we engage with government customers and scale our business. You'll collaborate cross-functionally with Finance, Enablement, Data and Growth Strategy teams to align efforts, drive efficiencies, and accelerate growth.
In this role, you'll:
Drive operating cadences for the Government and Edu businesses (e.g. forecasting, pipeline review, top accounts review, monthly / quarterly business reviews) and conduct strategic analyses to determine trends and identify opportunities for process and strategy optimization
Collaborate with GTM leadership and cross-functional stakeholders to develop go-to-market strategy and resource plans
Design and manage territory allocation to optimize Government and Edu team performance; Collaborate closely with the GTM leadership to ensure alignment with overall business objectives and provide data-driven recommendations for territory adjustments.
Lead strategic projects to improve efficiency and effectiveness across the revenue organization.
Partner closely with technical teams to implement processes systematically.
Work closely with the data team to ensure data accuracy and availability for revenue-related activities.
You might thrive in this role if you have:
7+ years experience in revenue operations or strategy at a high-growth, technology company
Extensive experience with government-related sales or GTM organizations. Preferred if covered multiple areas including national security, federal civilian, state and local government, business partnerships, and/or international public sector
Some experience with Edu-related sales or GTM organizations (higher education, k-12, and/or international)
Proficiency in Salesforce.com and data analysis tools (e.g., SQL, Excel)
Strong analytical skills with a focus on attention to detail
Experience building territories, comp plans, and setting quotas for GTM teams
Exceptional project management skills, with experience leading complex, cross-functional initiatives
Strong communication skills and executive presence
An understanding of the AI landscape, our applications, and the problems they solve for our customers.
The ability to thrive in ambiguity and work autonomously
Exceptional organizational skills
The ability to operate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
OpenAI's affirmative action and equal employment opportunity policy statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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$84k-127k yearly est. 2d ago
Head of Customer Success & Support - Scale Post-Sales Impact
Onramp Technology, Inc. 2.8
Boston, MA job
A leading SaaS company in Boston is looking for a Head of Customer Success and Support. This role involves managing the customer success and support teams and leading post-sales strategies to enhance customer satisfaction and retention. Ideal candidates will have experience in B2B SaaS, strong leadership skills, and the ability to influence and communicate effectively with executive stakeholders. Competitive compensation, including equity and benefits, is offered.
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A joint venture in the automotive industry is seeking a Senior Embedded Software Engineer to support the development of the Infotainment Platform for next-generation electric vehicles. The role focuses on safety-critical embedded software development utilizing RTOS platforms, and requires extensive experience in low-level software as well as strong proficiency in C/C++. The position offers competitive compensation in the range of $146,900 to $194,610 based on experience, with robust employee benefits.
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$146.9k-194.6k yearly 5d ago
Full Time Sales wash Tech
Cheetah Clean Auto Wash 4.1
Nashville, TN job
Wash Tech (Entry-Level) - Cheetah Clean Auto Wash Fast-Paced • Team Environment • Growth Opportunities Cheetah Clean isn't your average car wash - we're one of the fastest-growing premium car wash brands in the region, and we're looking for high-energy, dependable team players who take pride in doing things the right way.
If you like staying busy, working outdoors, being part of a tight team, and delivering great experiences to customers, this could be a great fit.
What You'll Do
Safely guide vehicles onto the conveyor
Perform high-quality pre-wash and wheel cleaning
Provide friendly, professional customer service
Keep the site clean, stocked, and operating smoothly
Work as part of a fast-moving, disciplined team
Follow safety and quality standards - every car, every time
What We're Looking For
Strong work ethic and positive attitude
Reliable and on time - we run on teamwork
Comfortable working on your feet and outdoors
Coachable and willing to learn
Customer-first mindset
No experience required - we train the right people
Why Work at Cheetah Clean
Competitive starting pay + opportunity for raises
Paid training and clear expectations
Real advancement opportunities (many of our managers started as wash techs)
High-performance culture - we take pride in what we do
Growing company with long-term opportunities
? Schedule & Availability
Part-time and full-time positions available
Must be willing to work weekends and peak hours
Flexible scheduling within business needs
Our Standard
At Cheetah Clean, how we do one thing is how we do everything.
We don't cut corners. We don't hide from hard work. We show up, we execute, and we take pride in delivering a great wash and great service - every single time.
If you want a job where the day goes fast, the team has your back, and hard work actually leads to growth, apply today and come run with the Cheetah.
If you want, I can also give you:
Requirements
Requirements:
- High energy with ability to handle hours on your feet in variable weather conditions
- Outgoing, friendly, and focused on providing excellent customer service
- Punctual, responsible and a team player who will pitch in as needed
- Must be available on the weekends and during peak business times
Salary Description
Earn over $20 an hour in 60 days if qualified
$20 hourly 2d ago
MSL: Prostate Cancer - South Central
Blue Earth Diagnostics Ltd. 4.2
Needham, MA job
A molecular imaging company is seeking a Medical Science Liaison in Needham, Massachusetts. The role involves building relationships with stakeholders in prostate cancer, providing medical and scientific support about radiopharmaceuticals. Candidates should have an advanced clinical degree and experience as a MSL. A competitive salary and benefits are offered, including healthcare and 401k matching.
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$32k-40k yearly est. 3d ago
Threat Modeler Lead
Openai 4.2
San Francisco, CA job
About the Team
The Safety Systems team is responsible for various safety work to ensure our best models can be safely deployed to the real world to benefit the society and is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency.
About the Role
The Threat Modeling Lead will own OpenAI's holistic approach to identifying, modeling, and forecasting frontier risks from frontier AI systems. This role ensures that our evaluation frameworks, safeguards, and taxonomies are robust, high-coverage, and forward-looking. This leader will help the company answer the “why” behind our most stringent risk-prevention efforts, shaping the rationale for prioritizing and mitigating risks across domains. They will serve as the central node connecting technical, governance, and policy perspectives on prioritization, focus and rationale on our approach to frontier risks from AI.
In this role, you will:
Develop and maintain comprehensive threat models across all misuse areas (bio, cyber, attack planning, etc.).
Develop plausible and convincing threat models across loss of control, self-improvement, and other possible alignment risks from frontier ai systems.
Forecast risks by combining technical foresight, adversarial simulation, and emerging trends.
Pair closely with technical partners on capability evaluations to ensure these map to and cover the gambit of severe risks differentially enabled by frontier AI systems.
Pair closely with Bio and Cyber Leads to size the remaining risk of the designed safeguards and translate threat models into actionable mitigation designs.
Act as the thought partner and explainer of “why” and “when” for high-investment mitigation efforts-helping stakeholders understand the rationale behind prioritization.
Serve as the central node connecting technical, governance, and policy perspectives on prioritization, focus and rationale on our approach to misuse risk.
You might thrive in this role if you:
Understand risks from frontier AI systems and have a strong grasp of AI alignment literature. Bring deep experience in threat modeling, risk analysis, or adversarial thinking (e.g., security, national security, or safety).
Know how AI evaluations work and can connect eval results to both capability testing and safeguard sufficiency.
Enjoy working across technical and policy domains to drive rigorous, multidisciplinary risk assessments.
Communicate complex risks clearly and compellingly to both technical and non-technical audiences.
Think in systems and naturally anticipate second-order and cascading risks.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI's affirmative action and equal employment opportunity policy statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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$70k-135k yearly est. 5d ago
Revenue Enablement Director - SaaS Growth & Strategy
Validity 4.5
Boston, MA job
A growing SaaS company in Boston is looking for a Revenue Enablement Director/Senior Manager to drive improvements in sales performance and commercial effectiveness. You will lead the enablement function, manage operations, and collaborate with C-suite leaders to align strategies with revenue goals. The ideal candidate has over 11 years of experience in SaaS environments and a strong track record in team leadership and strategic planning, working in a hybrid office setting three days a week.
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$87k-113k yearly est. 3d ago
Customer Service Representative
Conversio Health (Formerly Pacific Coast Pharmacy 3.7
San Luis Obispo, CA job
Full-time position open to join our Customer Service team as a Patient Care Coordinator. Our company is a closed-door Pharmacy and Durable Medical Equipment supplier. We are looking for energetic and positive people to provide customer service to our patients through outgoing and incoming phone contact. Our Patient Care Coordinators operate in collaboration with each other to exceed customer expectations and provide a consistent high level of service and patient care while achieving department goals. We are looking for a candidate with a proven track record of successful team participation, as well as the ability to work independently. Must be able to act with sound judgment and high degree of confidentiality, prioritize and coordinate multiple complex tasks with frequent interruptions, while meeting strict deadlines with a high degree of accuracy. Our ideal candidate will have prior experience with telephonic sales and/or customer service. Knowledge of DME, medical terminology, and/or experience in the medical field is a plus, however extensive training will be provided. We are looking for enthusiastic, well-rounded, and motivated team players! Bi-lingual a plus.
Responsibilities:
• Attains familiarity with a broad range of DME products and company procedures in order to maintain competency and compliance as it pertains to our company.
• Provide outreach to potential patients, verify information and complete intake form.
• Act as liaison between patients, representatives, and physicians to request prescriptions on patient's behalf.
• Ensure that all Local, State and Federal laws are being followed.
• Understand and observe HIPAA policy regarding patient and/or co-worker confidentiality.
• Maintain a high work ethic, including attendance and professionalism in all areas.
Minimum Qualifications:
• Minimum 1 year telephonic customer service and/or telephonic sales experience.
• Excellent computer skills required including proficient knowledge of Word, Excel and Outlook and demonstrated ability to quickly learn and work with customized software to maintain electronic patient charts.
• Must be a self-starter with excellent interpersonal and communication skills with a talent for customer service and sales.
• Must have demonstrated professional demeanor.
• Must be efficient with strong attention to detail, organization and planning, and ability to prioritize tasks.
We offer a dynamic work environment, competitive compensation starting at $11.50/hour, and a comprehensive benefits package including health, dental and vision benefits, company-matched 401(k), life insurance, PTO and paid holidays. Criminal background checks and drug screens are completed before hiring.
$11.5 hourly 5d ago
Staff Hardware Systems Engineer - BIOS/Firmware Lead
Crusoe 4.1
San Francisco, CA job
A technology company in Sunnyvale is seeking a Staff Hardware Systems Engineer to lead the development of system firmware and kernel-level software for high-performance server platforms. The ideal candidate has over 8 years of experience in hardware systems development and strong expertise in BIOS and firmware engineering. You will directly influence the company's future by enhancing hardware compatibility and performance. Competitive compensation and benefits are provided, including stock options.
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