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Ground operations supervisor skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical ground operations supervisor skills. We ranked the top skills for ground operations supervisors based on the percentage of resumes they appeared on. For example, 27.1% of ground operations supervisor resumes contained safety procedures as a skill. Continue reading to find out what skills a ground operations supervisor needs to be successful in the workplace.

15 ground operations supervisor skills for your resume and career

1. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how ground operations supervisors use safety procedures:

Coordinated Vehicle loading, unloading, dispatching, tracking, safety procedures and equipment/material rotation to ensure an effective logistics operation.
Processed and batched chemicals during plant production and trained operators for safety procedures of units

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how ground operations supervisors use customer service:

Full customer services accountability, including direct client interaction, complaint attention and related administrative matters.
Maintained legendary customer service and undying cooperative spirit to the traveling public and Southwest Airlines.

3. Baggage System

Here's how ground operations supervisors use baggage system:

Spearheaded transfer of customer luggage from aircraft and baggage system throughout airport and connecting flights throughout all terminals..
Tagged, lifted and unloaded Customer luggage from baggage department and baggage system and aircraft.

4. Aircraft Cargo

Here's how ground operations supervisors use aircraft cargo:

Direct ground crews in the loading, unloading, securing, staging of aircraft cargo or baggage.
Directed ground crews in the loading and unloading of aircraft cargo or baggage.

5. Aircraft Cabin

Here's how ground operations supervisors use aircraft cabin:

Provision aircraft: disposal of trash, stocking aircraft cabin with snack, beverages, cups and paper towels.
Help prepare aircraft cabin for Customer boarding and departure.

6. FAA

FAA (Federal Aviation Administration) is an aviation regulatory body in the USA.

Here's how ground operations supervisors use faa:

Operated and monitored security equipment while following strict FAA, TSA and Federal guidelines.
Supervised all ground personnel training as regulated by the FAA.

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7. De-icing

Here's how ground operations supervisors use de-icing:

Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment.

8. Mowing

Here's how ground operations supervisors use mowing:

Operated tractors, mowing equipment, hand mowers trucks and other landscape related equipment in the performance of my duties.
Planted or maintained vegetation through activities such as mulching, fertilizing, watering, mowing, or pruning.

9. Air Cargo

Air cargo pertains to products or properties in an aircraft.

Here's how ground operations supervisors use air cargo:

Transport it between aircraft and airport terminals, air cargo facilities, and other aircraft.
Ground Security Coordinator for Atlas Air and Polar Air Cargo.

10. Potable Water

Here's how ground operations supervisors use potable water:

Serviced the Potable Water tanks on each plane as they would arrive or when requested.
Filled aircraft with potable water.

11. Hazardous Materials

Any substance or good that is harmful to human health as well as the environment are called hazardous materials. Such materials must be handled carefully to avoid any mishaps. Harmful gases. chemicals, strong medicines or drugs, radioactive elements required for radiation purposes, a human blood sample that carries germs, all of these are considered hazardous materials.

Here's how ground operations supervisors use hazardous materials:

Developed and deployed a Hazardous Materials Management Program (HMMP) at all personnel levels from company Executives to shop workers.
Respond to emergency calls for specialized services such as hazardous materials, confined space rescue, extrication and technical rescue.

12. Ground Service Equipment

Here's how ground operations supervisors use ground service equipment:

Operated and maintained various pieces of ground service equipment.
Service Aircraft by operating ground service equipment.

13. Belt Loaders

Here's how ground operations supervisors use belt loaders:

Operate a variety of basic hand or power tools for certain jobs on belt loaders, tugs, carousels, etc.
Operate and fuel motorized equipment including cargo and belt loaders, lift trucks, ramp tractors and aircraft loading systems.

14. Flight Operations

Flight operations refer to the activities within an airport that entails dispatching, flight planning, flight watch, weather data provision, and facilitating ground-to-air communication. They ensure proper integration of the airport crew, making appropriate schedules, and planning maintenance activities.

Here's how ground operations supervisors use flight operations:

Assisted Duty Manager with ground and flight operations during assigned work shifts.
Supervised teams of 20 or more in daily flight operations.

15. Waste Disposal Equipment

Here's how ground operations supervisors use waste disposal equipment:

Fueled aircraft and check waste disposal equipment

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List of ground operations supervisor skills to add to your resume

The most important skills for a ground operations supervisor resume and required skills for a ground operations supervisor to have include:

Safety Procedures
Customer Service
Baggage System
Aircraft Cargo
Aircraft Cabin
FAA
De-icing
Mowing

Air Cargo
Potable Water
Hazardous Materials
Ground Service Equipment
Belt Loaders
Flight Operations
Waste Disposal Equipment
On-Time Departures

Aircraft Movement
TSA
On-Time Performance
Mowers
HR
Service Aircraft
Safety Checks
Flight Delays

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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