Head clerk job description

As Scratch's Head of People and Places, you will be an integral part of Scratch's leadership team. You will be responsible for creating an uplifting experience for all our employees, reflective of Scratch's values and vision. Working in this role will require you to set the right foundations in place to motivate and support our fast-growing team through our current phase of rapid growth, help promote professional development, and foster cultural consistency as we continue to grow.

In this role, you will:Productivity and CommunicationImprove the collection and use of people-related data to help guide organizational decisions and priorities Ensure alignment between individual and organization goals and objectives Evolve processes and programs; understand organizational needs and create and drive processes, policies, and workflows that are compliant, efficient, scalable, and reflect Scratch's values Ensure cultural consistency as Scratch grows and scales, and help build infrastructure and communications to manage through change Manage performance review cycles and process Onboarding, Employee Training and DevelopmentSupport the company's recruitment efforts during this phase of massive growth Further iterate and oversee our comprehensive onboarding process for all new hires Build and implement programs across ongoing training, feedback and culture building to reinforce our values and vision around ScratchProactively assess business needs including automation to improve efficiency, employee training and development and tools to develop a high performing organization Create learning and development programs to prepare employees for more significant responsibilities as the company continues to grow and to help our leaders become better managers Manage human resources needs across the organization, including payroll and benefits, compensation CultureCoach and develop relationships within the organization while inspiring a culture of personal accountability, execution, collaboration and positivity Champion Diversity, Equity & Inclusion efforts and promote awareness, and ensure an inclusive work environment that fosters belonging and allyship Provide input on our employee experience programs; ensure we are setting up our employees to do their best work most often through inspiring spaces, educational events, uplifting opportunities to give back, engaging socials, team building offsites, and meaningful celebrations

We'd love to hear from you if you have:6+ years work experience in People Operations or Human ResourcesPrior experience building the People Ops function at a rapidly scaling company Excellent communication skills and ability to coach, influence, and partner with various levels of employees, with high integrity Superb judgment and strong organizational skills Attention to detail and the ability to effectively handle multiple priorities Knowledge of HR / People Operations processes, benefits plans and integrated payroll processes Experience with compliance (e.g. right to work) and employment law Ability to work both independently and collaboratively with others toward mutual objectives and able to influence across non-direct reports on cross functional teams Able to demonstrate complete discretion and confidentiality Able to work effectively in an open, energetic environmentA track record for being highly accountable and driven, and relish the idea of having the opportunity to set the foundations for and directly impact the direction of a hyper-growth company
We want you!

If you made it this far, chances are you're as excited about working to change how people experience debt as we are-and we love that. Please apply even if you're unsure about whether you meet every single requirement in this posting. Scratch is looking for smart, intellectually curious people who are invested in our mission, not just those who can “check all the boxes”.

About Scratch

Scratch's mission is to build a repayment platform to change the way consumers experience debt. Most of us take on debt to help us get ahead, or in many cases, to not fall behind. But for most of us-despite its necessity-once we have debt, it doesn't play a healthy role in our lives. It can be hard to understand, difficult to manage, and unaccommodating to changes in our lives.
This is why we started Scratch. We wanted to reinvent the loan servicing industry, well-from scratch. We wanted to create a world where debt plays a healthier and less taxing role in more people's lives. By bringing world-class product and technical thinking to a multi-trillion industry that hasn't seen innovation in well over two decades, Scratch's platform empowers borrowers to have greater control, visibility and flexibility over their financial health, removing the traditional loan servicer from the equation altogether and bringing borrowers closer to their lenders.
Our team is rapidly growing and comes from diverse backgrounds including Dropbox, Pinterest, Twitter and Google. Our office is based in San Francisco.
With a rapidly growing community of lenders and borrowers, we think it's time the world knows there's a better way to pay back their loans. We'd love for you to join in our mission and help play a role in changing the way we experience debt for the better!

Benefits we provide

Health insurance: We cover 99% of your healthcare premiums and 70% of your dependent's premiums and offer competitive medical, dental, and vision insurance plans.
Learning and development stipend: We offer a $1,500 per year stipend for your personal career development!
Wellness benefit: We're proud to provide employees a $100/month pre-tax credit towards any gym or fitness program.
Catered lunches and snacks: We have high-quality catered lunches every day and well-stocked kitchens.
Generous PTO (including your birthday!), sick leave, and parental leave
401k program: We offer a 401k program!
Additional benefits: We offer each employee the opportunity to enroll in pre-tax benefits, such as commuter benefits and an FSA account.

Department: KS Deli/Bakery

Position Type: Employee

Position Reports To: Store Management

Position Supervises: N/A

Pay Level:

FLSA Status: Non-Exempt

Minimum Pay Range:[[req_MinPayRange]]

Maximum Pay Range:[[req_MaxPayRange]]

Position Summary:

Embrace the Customer 1st strategy to create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor and control all established quality assurance standards. Assist in directing, supporting and supervising all functions, duties and activities for the department. Responsible for assisting with the execution of best practices, goals and standards established for the department. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

* Promote trust and respect among associates by communicating company, department, and job specific information.
* Collaborate with associates and promote teamwork to help achieve company/store goals.
* Establish performance goals for department and empower associates to meet or exceed targets.
* Assist in developing adequate scheduling to meet customer needs.
* Assist in training and developing associates on performance of their job.
* Adhere to all local, state and federal laws, and company guidelines.
* Create an environment that enables customers to feel welcome, important and appreciated. Inform customers of bakery specials and recommend items to ensure they get the products they want and need.
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
* Prepare bakery items per customer requests using proper bakery equipment.
* Offer product samples to help customers discover new items or products they inquire about.
* Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
* Use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
* Prepare foods according to the food temperature logs and follow cooking instructions.
* Assist in the development and implementation of a department business plan to achieve desired results.
* Create and execute sales promotions in partnership with the department manager.
* Stay current with present, future, seasonal and special ads.
* Assist in the planning, organizing and supervision of the inventory process.
* Schedule routine price changes by updating shelf tags and promotional signs.
* Adhere to all food safety regulations and guidelines.
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
* Practice preventive maintenance by properly inspecting equipment and notify appropriate personnel of any items in need of repair.
* Notify management of customer or employee accidents.
* Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math
* Retail or Customer Service experience

Desired Previous Job Experience

* High school diploma or equivalent
* Management experience
* Second language: speaking, reading and/or writing

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

Education Level: Other

Required Certifications/Licenses: Other

Shift(s): Day; Evening; Overnight

Regions: Mountain

States: Colorado

Keywords:

With over 30 years of award-winning performance in the industry, Mollie Stone’s Market continues to make a difference in people’s lives through food. From the peninsula to the north bay, our nine locations offer the best variety of exciting and quality products in an attractive, positive environment. We're family-owned and operated, guarantee our part-time employees at least 24 hours per week, and our whole team is provided a full range of healthcare options, pension plans, employee discounts, and paid time off!

About the Role:

Mollie Stone's Markets seeks a responsible person for our Head Clerk position for our Burlingame location. The Head Clerk assumes leadership for the store in the absence of the Store Manager, Assistant Store Manager, and Second Assistant. This individual must have a passion for customer service, food, and a desire to provide a tailored shopping experience for all customers. This position is fulltime.

Essential Functions:

• Effectively manages the Store and supervises the employees in absence of Store Manager, Assistant Store Manager, and second Assistant.
• Ensure store is secure, properly closed and prepared for the next business day.
• Ensure the store provides and achieves exceptional customer service and all related operational goals and objectives.
• Completes supervisory paperwork accurately and in a timely manner.
• Oversee the processing and stocking of new shipments.
• Handles emergencies and customer complaints.
• Process sales at register.
• Responsible key holder.
• Performs other duties as may be assigned.

Minimum Qualifications:

• Previous experience in grocery.
• Previous experience in a management role-at least one year.
• Ability to give exceptional customer service.
• Demonstrate leadership skills and ability to motivate and execute through others.
• Previous cash handling skills.
• Ability to make sound decisions when necessary and know when to ask for help.
• Strong written and oral communication.
• Intermediate computer skills.
• Able to work a flexible schedule including evenings, weekends, and some holidays.
• Local candidates only.

Physical Requirements:

• Must be able to regularly lift at least 50 lbs.
• Standing: Up to 8 hours per day.
• Seating: Up to 1 hours per day.
• Walking: Up to 6 hours per day.
• Reaching: Up to 4 hours per day.

About the Benefits:

• This is a union position with competitive pay.
• Comprehensive Medical Insurance
• Dental and Vision Insurance
• Life Insurance
• Employee Assistance Program
• Pension Program
• Commuter Benefits
• Entertainment Discounts
• Employee Discount on Mollie Stone’s Purchases
• Paid Time Off

Why should you apply?

• You want to enjoy what you do.
• You know what it takes to provide outstanding customer service.
• You would like to join a local, family owned company who values you.
• You get to enjoy and rely on great benefits and perks for you and your family.
• You’ll have opportunity to learn, grow and advance in your career.

Please note this job description is not designed to cover or contain comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.

Mollie Stone’s Markets is an Equal Opportunity Employer.

Powered by JazzHR

AXzc5EJ39Y