Health promoter job description

Planned Parenthood Los Angeles is seeking an experienced part-time Health Promoter (5 days per week, either 9am-1pm or 1pm-5pm) with excellent communication and customer service skills to work in our Downtown Los Angeles Headquarters. The Health Promoter is uniquely qualified as a health worker who will educate the parent and adult community through community-based and/or partner organizations or schools by conducting outreach and curriculum-based health education workshops for Black Communities on sexuality and reproductive health and overall wellbeing.

Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams. Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County. The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County. At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

All employees of PPLA are defined as Healthcare Workers by current Public Health Orders and are required to be fully vaccinated against COVID-19. Proof of vaccination or an approved exemption must be submitted in order to be eligible for employment consideration.

Our Ideal Candidate will have the following qualifications:High school diploma, GED, or 5+ years' experience in reproductive health, family planning or related health field Experience in outreach or field work throughout the community in areas such as schools, community centers, churches, etc.Must have good communication skills with an aptitude for public speaking Ability to facilitate presentations to diverse groups Ability to deal with and speak in public about sensitive topics including comprehensive sexuality, STIs, FDA approved birth control methods, substance abuse Commitment to and strong interest in helping people regardless of gender, sexual orientation, nationality, age, race, ethnicity, immigration or socio-economic status Ability to provide outreach and networking in their communities and willingness to travel Must have knowledge and understanding of the needs of the community, schools, and community partners they serve Ability to work independently and manage time to complete goals by due date Must be able to meet Los Angeles County background check requirements via Live Scan fingerprint clearance Must supply documentation of completed negative TB test prior to start

About the position:Provide education in sexuality and reproductive health and substance abuse prevention to the community following the curriculum and guides designed for the LACDPH SWBCWith supervisor approval, identify and participate in community outreach, events, and activities to promote sexual health, wellbeing, and PPLA's clinical services Perform the services in designated area, schools, and/or community partner locations Maintain a resource guide at all times to provide the community with information/services available to them that may or may not be related to health Accuracy and attention to detail when completing administrative tasks Keep current of reproductive health and sexuality education and substance abuse issues, and attend any PPLA trainings and professional development workshops Advocate for reproductive health in various settings as needed

Generous salary and benefits package includes:Medical, dental, and vision coverage options for you and eligible dependents Free basic life/AD&D policy with additional voluntary coverage options Short Term Disability, Critical Illness and Accident policies403(b) Retirement plan with up to 3% employer match Medical and Dependent Flexible Spending Account plans Public Transportation and Commuter Pre-Tax ReimbursementsGenerous vacation, sick, and holiday benefits
Planned Parenthood Los Angeles is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, ancestry, religion, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, medical condition, pregnancy status, sexual orientation, or genetic information. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.

CASA’s mission is to create a more just society by building power and improving the quality of life in working class and immigrant communities. Our vision is a future where we stand in our own power, our families live free from discrimination and fear, and our diverse communities thrive as we work with our partners to achieve full human rights for all. CASA has a sister organization, CASA in Action, a separate, but related, nonprofit organization that is exempt from federal income tax under section 501(c)(4) of the Internal Revenue Code. Although CASA and CASA in Action share a common goal of supporting immigrants and low-income people in Maryland, Pennsylvania, Georgia, Virginia, and nationally, they are separate organizations with their own board of directors. A set of employees at the two organizations, including the person filling this position, shares their time between the two organizations. This has no effect on salary or benefits.

DEPARTMENT SYNOPSIS:

The Health and Human Services Department responds to the needs of low-income Latinos and other immigrants and their families, utilizing service provision models that promote building the power of the immigrant community. This includes health education and improved access to screening and treatment services. Our model of education utilizes popular education methodology to train community health promoters whom their peers trust. CASA also addresses the need for improved access to preventative and primary health care by providing a multilingual telephone and walk-in health and social service navigation program designed to inform community members of available services, and help them enroll in the public or community benefit programs for which they are eligible. Additionally, CASA provides medical interpreting services for limited English speakers and partners with local health departments to combat the spread of infectious diseases and chronic illnesses disproportionately impacting the Latino and immigrant community.

POSITION SUMMARY:

Coordinate vaccination efforts and manages COVID response with emphasis on vaccine events, ensuring best practices in vaccination, and monitors systems to ensure safe vaccination administration.

ESSENTIAL RESPONSIBILITIES:

• Oversee and work as a team with clinical partners run smooth, organized, and successful vaccine events ensuring no doses are wasted at the end of the clinic.
• Train staff on COVID-19 related topics
• Coordinate with HHS team and other CASA departments to support other community member needs identified during COVID-19 vaccine activities
• Coordinate with HHS Director, clinical partners, Vaccine Equity Taskforce, Promotores de Salud, CASA staff, and other partners on logistics and calendar of vaccine events
• Establishes relationships with businesses and community organizations to coordinate vaccine events
• Responsible for tracking covid-19 vaccine events and related data management
• Together with HHS Director, monitors and evaluates project protocols and procedures. Makes appropriate adjustments in program and strategy to appropriately fit the target population.
• Provide quality customer service, interactions and responses to all members, partner organizations, vendors, visitor, callers and any other individual or organization you may encounter in your role with CASA.
• Maintain a positive attitude
• Perform other job-related duties as assigned

EDUCATION/CERTIFICATION/LICENSURE:

• Bachelor’s Degree, Degrees, or expertise in the area of community health or related fields preferred.
• Valid US Driver’s License and a reliable vehicle

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Working experience in popular education, social work, community health or equivalent experience.
• Minimum five years of experience in community programs coordination or public health
• Experience in working with community partners
• Minimum two years’ prior experience working with the Latino community or within a multi-ethnic environment
• Deep commitment to social change and to growing CASA as a membership organization in which members have decision-making authority.
• Excellent writing and speaking skills.
• Strong interpersonal communication, conflict resolution and negotiation skills.
• Bilingual English/Spanish is required; French is a plus.
• Knowledge of resources for information and referral in area.
• Excellent computer skills, including Microsoft Word and Excel and other databases, and willingness to learn other needed computer programs.
• Ability to work independently and as part of a team.
• Highly organized and able to manage multiple ongoing projects.
• Quick learner and possess the ability to prioritize in stressful situations.
• Excellent customer service skills and ability to handle changing situations and walk-in and phone requests.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required talk. The employee is frequently required to stand; sit; carry, stoop, reach, handle, grasp or feel. The employee will also be in frequent temperature changes and around noisy environments.

The employee is occasionally required to stand, lift or crouch. Occasionally, depending on weather conditions, the employee may be in extreme cold or hot weather.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

OSHA: A Community Outreach Coordinator is not to handle any human body fluids, biological agents, laboratory chemicals, or be exposed to hazardous materials such as noise, asbestos, or carcinogens.

This is a union position, represented in collective bargaining by a Collective Bargaining Agreement with the Communication Workers of America, Local WBNG 32035 - Communication Workers of America (CWA). If you are offered and accept this position, you will be invited to become a member of the union. All bargaining unit positions require membership or agency fee payer status.

CASA Inc. and CASA in Action do not discriminate on the basis of race, color, creed, religion, gender identity, sexual orientation, gender identity (if known), age, mental or physical disability, ancestry, marital status and national origin.

CASA has implemented a mandatory vaccination policy effective June 2, 2021 requiring COVID-19 vaccination(s) for all employees and prospective employees, AmeriCorps members, and paid or non-paid internships. In accordance with CASA's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees, AmeriCorps members and interns, and their families, CASA members and visitors, and the community at large from infectious diseases that may be reduced by vaccinations. In making this decision, the executive leadership team reviewed recommendations from the Centers for Disease Control and Prevention, the Advisory Committee on Immunization Practices, CASA’s Legal Counsel and local health officials. All prospective employees will be required to provide proof of COVID-19 vaccination or appropriate medical/religious accommodation documentation prior to the first day of employment with CASA. AmeriCorps member candidates will be required to provide proof of COVID-19 vaccination or appropriate medical/religious accommodation documentation at the time of presenting proof of citizenship and SSN eligibility.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

UNITE HERE HEALTH serves 190,000+ workers and their families in the hospitality and gaming industry nationwide. Our desire to be innovative and progressive drives us to develop impactful programs and benefits designed to engage our participants in managing their own health and healthcare. Our vision is exciting and challenging. Please read on to learn more about this great opportunity!

Key Attributes:

• Integrity – Must be trustworthy and principled when faced with complex situations
• Ability to build positive work relationships – Mutual trust and respect will be essential to the collaborative relationships required
• Communication – Ability to generate concise, compelling, objective and data-driven reports
• Teamwork – Working well with others is required in the Fund’s collaborative environment
• Diversity – Must be capable of working in a culturally diverse environment
• Continuous Learning – Must be open to learning and skill development. As the Fund’s needs evolve, must be proactive about developing new areas of expertise
• Lives our values – Must be a role model for the Fund’s BETTER Culture and Mission (Better, Engage, Teamwork, Trust, Empower, Respect)

UNITE HERE HEALTH is seeking a Bilingual Health Promoter (Community Health Worker) for our Boston office. Our ideal candidate is passionate about social justice, working with a diverse, working class population and has experience in at least one of the following fields: healthcare, customer service, community education and/or service sector labor unions.

The purpose of this position is to outreach to participants, most often on an individual basis, targeted for group self-management programs as well as individualized care coordination. The Health Promoter works collaboratively with UNITE HERE HEALTH (Fund) nurses and health center staff, contracted UM/CM partners, and community healthcare practitioners to facilitate communication and coordinate care in order to improve health outcomes. The Health Promoter will work with participants through face to face interactions and telephonic follow up. The Health Promoter will also work with participant leaders to expand participation in and knowledge of Fund programs and benefits.

ESSENTIAL JOB FUNCTIONS AND DUTIES

• Meets with, educates and motivates participants regarding participation in Fund programs/care coordination designed to improve health outcomes
• Recruits participants into Fund self-management programs; follows up with participants to ensure maximum participation; and establishes regular meetings for program graduates
• Coordinates with contracted Case Management partners and community resources to ensure appropriate services are available
• Meets with participants at their worksite, home, union office and places where they receive medical services
• Reviews data to determine priority targets for program outreach
• Arranges, coordinates and facilitates group programs, participant leader meetings and other health education events
• Works with participant leaders to expand participation in these programs
• Documents work and outcomes in CarMa
• Provides input to management regarding concerns identified through interactions with participants
• Performs special projects as requested by Fund Management
• Drives on Fund Business and/or authorized to drive a Fund-owned or leased vehicle
• Sets goals and achieve measurable results
• Contributes ideas to plans and achieving department goals
• Performs other duties as assigned within the scope of responsibilities and requirements of the job
• Performs Essential Job Functions and Duties with or without reasonable accommodation

ESSENTIAL QUALIFICATIONS

Must be fully vaccinated for COVID-19

Years of Experience and Knowledge

• 2 ~ 3 years of related experience minimum
• Working knowledge and experience in healthcare, service sector labor unions, healthcare community organizing, healthcare customer service and/or health outreach and education

Education, Licenses, and Certifications

• Associate's degree or equivalent work experience required
• Valid driver’s license, car, auto insurance, or ability to use public transportation (depending on region)

Skills and Abilities

• Intermediate level Microsoft Office skills (PowerPoint, Word, Outlook)
• Beginner level Microsoft Excel skills with demonstrated ability to learn
• Strongly Preferred fluency (speak and write) in Cantonese or Spanish or other language common to our participants in the region (French, Haitian Creole, Cape Verdian Creole)
• 15% ~ 25% travel
• Active listening skills
• Strong communication skills (written and verbal)
• Customer service skills
• Relationship building skills; ability to connect with others on a personal level
• Organizational, analytical and follow-up skills
• Ability to work with little supervision
• Must be fully vaccinated against COVID-19