Hearing instrument specialist job description

Overview HearingLife is part of Demant, a world-leading hearing healthcare group built on a heritage of care and innovation since

1904. HearingLife operates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented

approach to hearing healthcare that is delivered by highly skilled and caring professionals. Our vision is to help more people

hear better through life-changing hearing health delivered by the best personalized care Responsibilities You will help more people hear better by providing clinical expertise to diagnose and treat hearing loss while ensuring a positive

patient experience. The Hearing Care Provider acts in accordance with required industry and state professional licensing

standards and local practice scope and is responsible for growing and maintaining the practice. This includes achieving all

financial goals as well as offering best in class modern hearing healthcare assessment and treatment. The Hearing Care Provider

is responsible for creating an exceptional patient journey through patient care and appropriate treatment options.

• Provide quality care and aftercare of dispensing services such as hearing tests, hearing aid fittings, educate and train
hearing aid users of best practices.
• Perform checks on hearing aids and other amplification devices including but not limited to troubleshooting,
conducting repairs to hearing aids, earmolds and cleaning of hearing aids.
• Achieves growth with a strong mindset on sales and key business metrics while focusing on providing quality patient
care.
• Continuously develop a relationship with local community leaders by representing HearingLife as an advocate to
making a life changing difference.
• Ensure clinic inventory meets a sustainable level to drive business including accurate recordkeeping of inventory.
• Support Telehealth initiatives (Remote Care) to expand patient care and product portfolio including but not limited
conducting hearing tests, coach and educate patients on hearing aid devices. Qualifications Qualifications:
• Maintain an active Hearing Aid Dispensing License in accordance with state requirements.
• A minimum of two years of professional experience; previous experience in selling hearing aids in an
Audiology/dispensing practice. In lieu of two years of experience, demonstrated previous experience or training or
equivalent combination of education and experience.
• Maintain continuing education requirements based on state requirements.
• Ability to operate audiometric equipment and to interpret the results.
• Exceptional critical thinking skills to analyze patient's situation.
• Excellent interpersonal skills to engage and motivate patients and third parties.
• Skill in handling sensitive matters and patients with tact, courtesy, and discretion.
• Demonstrated ability to manage multiple tasks efficiently, including determining priorities, organizing work, and
working independently in a fast-paced environment.
• Ability to communicate test results and interpret and propose treatment in a manner easily understood by patients.
We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment
without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status

Our Mission: "Helping People Hear Better"

About Lucid: Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to add to our family of associates.

Ideal Candidate: Lucid Hearing desires candidates who are motivated, ambitious and want to be a part of an industry-disrupting sales model. Candidates should be licensed hearing aid dispensers and/or dispensing audiologists. A passion for helping the hearing-impaired is a must-have. For those interested in a career path, we at Lucid Hearing strive to promote from within, with two-thirds of our Operations Leadership team promoted internally.

Why work for us: At Lucid Hearing, we believe our people thrive in a culture of support and celebration. Our competitive employment packages show our dedication to our employees and our culture. Some perks include:

Competitive Base range starting at $28.85/hr. depending on experience

Bonus incentives

Growth opportunity and become a LEADER

Health, vision, and dental insurance

Fully paid life insurance

401(k) plan with matching

Paid Time Off (PTO)

Continued on the job training (virtual courses)

What YOU will be doing:

Greet customers and offer a free hearing screen

Analyze test findings and make recommendations based off the customers hearing loss

Recommend and dispense assistive listening and hearing solutions

Educate patients in how to use and maintain the hearing aid devices, provide demonstrations and information

Make follow-up calls to patients to ensure satisfaction with their assistive listening and hearing device

Qualifications:

Licensed Hearing Aid Dispenser and / or an Audiologist

Motivated by helping people hear better

Ambitious with a sales attitude

An entrepreneur mindset with problem-solving skills, this role will have great autonomy

Excellent follow-up skills

Key Performance Indicator's (KPI's):

Test 2-4 people per day on average

Average weekly sales of $8,800