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Hersha Hospitality jobs in Pittsburgh, PA - 120 jobs

  • Housekeeping Supervisor

    HHM Hotels 4.5company rating

    HHM Hotels job in Pittsburgh, PA

    Opportunity: Housekeeping Supervisor Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met. Your Growth Path Executive Housekeeper - Front Office Manager - Assistant General Manager - General Manager Your Focus * Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. * Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.) * Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly. * Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. * Issue cleaning supplies and equipment to associates. * On occasion, clean rooms or assist staff with cleaning rooms. * Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors. * Supervise laundry employees, if applicable. * Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Practice safe work habits and wear protective safety equipment. * Assist in the breakfast area as needed. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * High School diploma preferred. * Previous housekeeping experience or equivalent training required. * Previous supervisory responsibility preferred. HHM Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Free Basic Life Insurance * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, and weekends. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels
    $42k-61k yearly est. Auto-Apply 23d ago
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  • Driver

    HHM Hotels 4.5company rating

    HHM Hotels job in Pittsburgh, PA

    Opportunity: Driver Safely transport guests between the hotel and various locations, providing courteous and timely service. Maintain the cleanliness and proper functioning of the vehicle while ensuring a positive and comfortable experience for guests. Your Growth Path Bell Person/Door Person/Guest Service Agent - Guest Service Supervisor Your Focus * Greet guests in a warm and friendly manner immediately upon interaction. * Transport guests safely to and from airport or other locations by driving shuttle vans or other vehicles. * Provide information regarding the localcommunity upon request. * Load and unload guest luggage and other materials. * Complete required transportation logs. * Report vehicle mechanical problems immediately. * Obey traffic laws and follow established traffic and transportation procedures. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Work as a Bell Attendant during staffing shortages or peak check/in out periods. * Follow sustainability guidelines and practices related to HHM Hotels' EarthView program. * Practice safe work habits and wear protective safety equipment. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * This position will also include driving the hotel shuttle within the local area. A current & valid driver's license is required, with no moving violations on your driving record. * High School diploma preferred. * Driving record free of serious infractions. Work Context Requires sitting for extended periods, driving using hands and feet, pushing, lifting up to 50 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels
    $21k-28k yearly est. Auto-Apply 23d ago
  • PM Host at Braddock's Rebellion/The Renaissance Pittsburgh Hotel

    Sage Hospitality 3.9company rating

    Pittsburgh, PA job

    Why us? When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done. Enliven your senses by joining forces with this top-notch team. Take pride in providing fresh, local ingredients and inspired menu choices to our local and travelling guests in our Braddock's Rebellion Restaurant, StreetSide bar, Event Space and In-Room Dining. There are many moving pieces to the operation. With a passion for food, interaction and teamwork you could be the perfect fit. Could this be where you belong? At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges. Responsibilities Meets arriving customers as they enter restaurant with cordial greeting. Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention. Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management. Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant. Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment. Ensures that all charge vouchers are completely filled out and verifies dates, charge amount, authorization number and signature. Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues. Takes written notes in order to report comments to management. Distributes and accounts for all checks issued to servers for the shift by maintaining accurate written check issuance log for entire shift. Counts all revenues received for the day, using calculator and balancing to cash register reports, immediately alerting management to discrepancies. Balances and reconciles computerized and manual reports at the end of each shift in order to present accurate and organized daily business records to the Accounting Department. Maintains a clean and attractive restaurant by assisting with vacuuming, sweeping, general cleaning and sidework duties. Checks the proper set-up of tables and seating prior to opening. Immediately reports in writing any maintenance or housekeeping discrepancies to management. Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. Qualifications Education/Formal Training High School diploma or equivalent Experience Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure. Knowledge/Skills Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate verbally and in writing in English, follow written and verbal instruction, and work on more than one task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must be able to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must be able to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves. Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions. Environment Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment. Benefits The Perks: Fully Loaded Medical, Dental, & Vision Insurance 401(k) with 100% Employer Match Paid Vacation and Sick Time Complimentary Employee Meals Hotel Discounts (Both Marriott and Sage Portfolios) Eligible for Referral Bonuses Incentive Programs Cell Phone Discounts
    $20k-28k yearly est. Auto-Apply 28d ago
  • Banquet Event Manager at Renaissance Pittsburgh Hotel/Heinz Hall

    Sage Hospitality 3.9company rating

    Pittsburgh, PA job

    Why us? It is an exciting time for the hotel as we are undergoing a significant refresh. Would you like to be part of that journey? If so, this is where you belong! When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done. Enliven your senses by joining forces with this top-notch team. Take pride in providing inspired cocktails and menu choices to our guests at Heinz Hall. There are many moving pieces to the operation. With a passion for food, interaction and teamwork you could be the perfect fit. Could this be where you belong? At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Primary focus is on executing all aspects of events at Heinz Hall, where the hotel provides all food and beverage catering needs including bars and concessions during performances, meetings, social functions and catering. Manage banquet service operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Position is responsible for long and short term planning and day-to-day operations of the banquet section. Recommends policy and procedural changes. Implements and monitors and department's budget and manages expenses within approved budget constraints. Responsibilities Analyze banquet event orders, communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations. Review all schedules, equipment, supplies and organize work flow to ensure a quality event to customers on a daily basis. Monitor and control banquet budget (i.e., labor costs, beverage costs, supplies and equipment and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service. Implement company programs (company/franchise) and resolve daily operational problems through consistent monitoring of banquet operations to ensure compliance with safety and security regulations, SOPs and to ensure an optimum level of service, quality and hospitality. Supervise human resources in the banquet area to retain and motivate associates, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, recommend discipline and termination, as appropriate. Qualifications Education/Formal Training Minimum of high school diploma or equivalent. Experience One year minimum in concessions or hotel catering experience. Knowledge/Skills Requires knowledge of general sales techniques. Yield management experience required. Requires highly developed customer service skills. Strong follow-up and guest satisfactions skills. Understand and follow verbal/written instructions. Work on more than one task at a time. Develop strong internal and customer relationships. Set and manage priorities and plan activities in advance. Solve problems and make sound business decisions. Respond to coaching, feedback and training. Must be detailed oriented. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying tables, chairs, boxes (50 lb. maximum) occasionally. Bending/kneeling required for taping down cords, skirting tables, picking up floor after function, occasionally. Mobility - ability to service clients on a moments notice, variable distances, 100%. Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum). Climbing stairs up to approximately 55 steps 3-5% of 10 hours Benefits The Perks Fully Loaded for Full Time Ambassadors: Medical, Dental, & Vision Insurance 401(k) with 100% Employer Match Paid Vacation and Sick Time Complimentary Employee Meals Hotel Discounts (Both Marriott and Sage Portfolios) Eligible for Referral Bonuses Incentive Programs Cell Phone Discounts
    $43k-60k yearly est. Auto-Apply 52d ago
  • F&B Outlets Manager at Braddock's Rebellion / Renaissance Pittsburgh Hotel

    Sage Hospitality 3.9company rating

    Pittsburgh, PA job

    Why us? When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done. Enliven your senses by joining forces with this top-notch team. Take pride in providing fresh, local ingredients and inspired menu choices to our local and travelling guests in our Braddock's Rebellion Restaurant, StreetSide bar, Event Space and In-Room Dining. There are many moving pieces to the operation. With a passion for food, interaction and teamwork you could be the perfect fit. Could this be where you belong? At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas. Responsibilities Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service. Qualifications Education/Formal Training More than two years of post high school education. Experience Two to three full years of full employment in a related position with this company or other organization(s). Knowledge/Skills Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. Supervision/management communication skills are required. Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make occasional decisions which are generally guided by established policy and procedures. Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors. Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules. Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies. Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs. Must have knowledge of chemicals/agents for training purposes. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs. Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required. Mobility -95% of shift covering all areas of outlets supervising. Continuous standing to assist at hostess station -minimal stationary standing. Climbing stairs -varies by location. No driving required. Environment Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen Benefits The Perks: Fully Loaded Medical, Dental, & Vision Insurance 401(k) with 100% Employer Match Paid Vacation and Sick Time Complimentary Employee Meals Hotel Discounts (Both Marriott and Sage Portfolios) Eligible for Referral Bonuses Incentive Programs Cell Phone Discounts
    $59k-86k yearly est. Auto-Apply 9d ago
  • Part-Time Sales Coordinator

    HEI Hotels & Resorts 4.3company rating

    Pittsburgh, PA job

    About Us SpringHill Suites Pittsburgh Bakery Square hotel is trendy and modern, located in the innovative lifestyle Bakery Square Complex in Pittsburgh's East End. SpringHill Suites Pittsburgh Bakery Square is just minutes to Carnegie Mellon University, University of Pittsburgh, Pittsburgh Zoo & PPG Aquarium, and RIDC Park. Whether you want to build a hospitality career or work your way through college, you can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Sales Team in the administrative functions required for effective hotel sales and management. Essential Duties and Responsibilities * Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork. * Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum, and other documents. * Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller's request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner. * Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms, and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc. * Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction. * Organize, file, and retrieve documents in appropriate binders in order to maintain essential records used in the department operation. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Basic administrative knowledge such as business letters, formats, and telephone etiquette. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy. * Ability to access and accurately input information into a computer using Microsoft Office Suite. * Ability to follow written and verbal instructions. * Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. * Ability to set-up and maintain filing systems. * Effective verbal and written communication skills. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $33k-40k yearly est. Auto-Apply 14d ago
  • Housekeeper Room Care

    Concord Hospitality 4.3company rating

    Pittsburgh, PA job

    We are hiring Housekeepers! Are you ready to begin your journey with a company that believes in and supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Responsibilities: * Clean and service assigned guest rooms in a timely and organized manner, following procedures and hotel standards. * Keep an organized linen cart that is neat, well stocked, and orderly. * Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, or HVAC systems. * Maintain security of equipment, keys, and supplies issued to you. * Report lost and found articles to your supervisor. * Respond to guest requests in a friendly and timely manner. Qualifications: * Prior housekeeping or hospitality experience preferred. * Strong attention to detail and organizational skills. * Ability to work independently and as part of a team. * Physical ability to perform cleaning tasks and lift/carry supplies or equipment. * Flexibility to work varied shifts, including weekends and holidays. * Commitment to safety, sanitation, and guest service standards. Benefits (Full-Time Associates Only): * Competitive wages * Medical, dental, and vision insurance * Life insurance and short/long-term disability options * 401(k) program with company match * Tuition assistance * Discounted room rates at Concord-managed hotels * Training, development, and career advancement opportunities Why Join Concord? Concord Hospitality has a great work culture, and our associates are our greatest assets. We invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer: "We Are Concord!" We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
    $24k-30k yearly est. 13d ago
  • PM Valet Attendant at Renaissance Pittsburgh Hotel

    Sage Hospitality 3.9company rating

    Pittsburgh, PA job

    Why us? When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done. Join forces with the top hospitality team around and navigate our guests through their journey in the hotel, restaurant, bar, downtown Pittsburgh, and beyond. There are many moving pieces to the operation. With attention to detail, empathy and multi-tasking abilities you could be the perfect fit. Could this be where you belong? At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures. Responsibilities Meet and greet all guests in all forms of transportation arriving at the hotel. Assist guests with retrieving their luggage from vehicles. Point out to guest and note existing vehicle damage on key tags in the appropriate space provided. Assist Doorman in escorting guests and luggage into the lobby for registration. Explain valet parking procedures and fees. Give proper directions to registration area for check-in. Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto. Drive vehicles in a safe and efficient manner. Give general directions and information. Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities. Professionalism and courtesy are to be extended at all times to guests, associates and vendors. Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel. OTHER RESPONSIBILITIES All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High School diploma or equivalent Experience None Knowledge/Skills Must have general knowledge of basic customer service skills and be fluent in oral and written English. Must have knowledge of local establishments, businesses and the surrounding community in general. Must be able to drive automatic and manual vehicles. Must have a valid driver's license. Must have a driving record that meets the needs of our insurance carrier. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to see objects and people up close and at a distance. Must be able to grasp handles, carry bundles and lift packages. Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift. Environment Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position. Benefits The Perks: Fully Loaded Medical, Dental, & Vision Insurance 401(k) with 75% Employer Match Paid Vacation and Sick Time Complimentary Employee Meals Hotel Discounts (Both Marriott and Sage Portfolios) Eligible for Referral Bonuses Incentive Programs Cell Phone Discounts
    $24k-30k yearly est. Auto-Apply 7d ago
  • Director of Finance

    Sage Hospitality 3.9company rating

    Pittsburgh, PA job

    Why us? When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done. It is an exciting time for the hotel as we are undergoing a significant refresh. Would you like to be part of that journey? If so, this is where you belong! We are known for pulling out the stops and making dreams come true. There are many moving pieces to the operation. With a passion for heightened hospitality, attention to detail and teamwork you could be the perfect fit. At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview The Director of Finance is the financial leader of the hotel. Oversees all areas in finance, especially payroll, budgeting, forecasting and relevant duties. Demonstrates excellent leadership skills and provides accurate and timely financial reports as requested by leadership and corporate. Implements internal control procedures that safeguard leaders, owner, assets and complies with Federal, State and Local regulations. Responsibilities Readily assist in the operation of each leaders department and special projects. Identifies risks and presents solutions that guides leaders in making effective decisions that meets the financial interests of the hotels. Develops annual operating budget, operating plan and financial goals. Achieves budgeted revenues, costs and profits through accounting diligence and expenditure controls and proficient accounting practices. Set written priorities and key objectives for each department head quarterly including action plan and completion date. Follow up to assure successful implementation and follow-through and take corrective action in the event of failure to meet assigned objectives. Monthly forecasting of operating staff and cost expenditures. Business planning in line with forecasted sales and costs including guidance to department heads. Monthly review of financial statement in order to correct problems, assure spending is in line and to plan for future business. Review and approve all expenses in "other expense" categories in all departments. Regularly review all major expenses to assure that monies are wisely expended. Promotes associate moral and loyalty within their department and hotel, leading to reduced turnover. Communicate, counsel and assist in staff development. Visible and available to all associates in accordance with the Company's open door policy. Attend monthly department employee meetings whenever possible. Conduct performance appraisal and personal development plans for management staff. Identify substandard performance of individual managers and outline improvement action, including taking corrective or disciplinary measures. Assure level of experience, knowledge and ability to meet job requirements of all hotel management. Cost Controls Review controls and assure adherence at all times in order to protect the hotel's property/assets. Review sales solicitation activities, room nights productivity and group room rates sold by sales. Review individual productivity and corrective actions are taken. Evaluate market mix and take action in order to best position the hotel for increased business. Involvement in sales solicitation of key accounts by reviewing contracts, meeting with sales department, visit key account contacts in person and by phone. Qualifications Education/Formal Training A four-year college degree (accounting preferred) or equivalent education/experience. Experience Experience required by position is five to ten years of employment in a related position with this company or other organization(s). Knowledge/Skills Requires knowledge of all hotel accounting functions performed by the subordinate reporting directly or indirectly. Requires advanced knowledge of the accounting, finance and hospitality professions. Requires ability to analyze activities or information involving some original data manipulation or interpretation to arrive at logical conclusions. Office Management, Bank Reconciliations, Preparation of State and Federal Reports, Training of Accounting staff employees, Conducting or participating in meetings, Analysis of Balance Sheet Accounts, Preparation of Journal entries, closing the books and preparing the Balance, Sheet Package. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling, carrying -limited lifting, pushing, pulling, carrying up to 15-20 lbs. Generally boxes, computer equipment. Bending/kneeling -limited bending/kneeling required when arranging supplies or equipment. Mobility -limited mobility between offices and departments. No continuous standing, climbing or driving. Excellent hearing required to train and interact with management and associates. Excellent vision required to read reports, computer, etc. Environment Work inside 95% of work period. Benefits The Perks: Fully Loaded Coverage for the Executive Committee Eligible to participate in Sage bonus plan Unlimited paid time off Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid FMLA leave for up to a period of 12 weeks Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Cell phone, parking, and dry cleaning plan
    $85k-123k yearly est. Auto-Apply 28d ago
  • AM Line/Banquet Cook at The Renaissance Pittsburgh Hotel

    Sage Hospitality 3.9company rating

    Pittsburgh, PA job

    Why us? When you are looking for a new job, you know in your heart you want to work where you belong. It's an exciting time to be a part of The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, as we are undergoing a significant refresh. Would you like to be part of that journey? If so, this is where you belong! Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done. Enliven your senses by joining forces with this top-notch culinary team. Enjoy working with fresh, local ingredients and inspired menus to provide a journey to our guest's palette. We have not one, but two kitchens to service our full Catering, Braddock's Rebellion Restaurant, StreetSide Bar, In-Room Dining, and Concierge Lounge. There are many moving pieces to the operation. With a passion for food, knife skills, and teamwork you could be the perfect fit. Could this be where you belong? At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview To ensure proper service from the front line through quality control, training of line cooks and ensure proper sanitation levels. Responsibilities Check all items against the recipe cards, verify that use records are followed for all items served and that food is presented in an efficient, quality manner. Monitor the line set up prior to all meal functions to ensure maximum efficiency during meal periods. Monitor the equipment maintenance and kitchen "clean as you go" policy to ensure strict adherence. Prepare food of consistent quality following recipe cards and production and portion standards, per dupe from servers. Start food items that are prepared ahead of time, making sure not to prepare more than estimated needs. Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures. Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked. Return all food items not used on next shift to designed storage areas, being sure to cover/date all perishables. Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per SOP. Qualifications Education/Formal Training High school education or equivalent. Experience Experience required by position is from one to two full years of employment in a related position with this company or other organization(s). Knowledge/Skills Knowledge of cooking and the practices and procedures of a kitchen in order to perform non-repetitive analytical work. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying: Position regularly involves lifting food cases and metros weighing up to 70 lbs. Items include food, small equipment -75% of the time. Periodic climbing required. Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day. Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day. Continuous standing -during preparation, during service hours or during expediting, usually all day. Must be able to hear equipment timers and communicate with other staff. Must be able to see that product is prepared appropriately. Lifting, pushing, pulling and carrying. Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Environment Inside 95% of 8 hours. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees. Benefits The Perks: Fully Loaded for our Full Time Ambassadors Medical, Dental, & Vision Insurance, plus other supplemental options like Accident Coverage, Hospital Indemnity Coverage and more...even Pet Insurance! 401(k) with 100% Employer Match up to 3%, and 50% match on the 4th and 5th percent of your contribution Paid Vacation and Sick Time Short Term Disability Complimentary Employee Meals Hotel Discounts (Both Marriott and Sage Portfolios) Eligible for Referral Bonuses Incentive Programs Cell Phone Discounts Salary USD $17.85 - USD $21.05 /Hr.
    $21.1 hourly Auto-Apply 8d ago
  • Night Auditor

    HHM Hotels 4.5company rating

    HHM Hotels job in Pittsburgh, PA

    Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your Focus * Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. * Keep records of room availability and guests' accounts, manually or using computers. * Prepare and distribute daily reports. * Audit and reconcile cashiers. * Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. * Input and update financial information into the BRAINS network. * Check guests in/out and perform Guest Service Agents tasks. * Respond to guest inquiries and resolve complaints. * Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. * Practice safe work habits and wear protective safety equipment. * Ensure overall guest satisfaction. * Perform other duties as requested by management. Your Background and Skills * High School diploma or equivalent preferred. * Previous night audit/accounting experience or equivalent training required. * Computer knowledge/Excel and arithmetic skills required. * FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks * Competitive wages for full time and part time opportunities * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Daily Pay * Free Basic Life Insurance * 24/7 access to TELUS Health, a confidential work-life resource. * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Employee Assistance and Wellness Program * Educational/Professional Development * Referral Bonus Program Work Environment and Context * Work schedule varies and may include working on holidays, and weekends. * Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels
    $24k-28k yearly est. Auto-Apply 23d ago
  • Houseperson Part time Compensation $14.00-16.00

    Concord Hospitality 4.3company rating

    Moon, PA job

    We are hiring a Houseperson to assist in our Housekeeping Department! As a Houseperson at Concord Hospitality, you will play a key role in maintaining the cleanliness and order of our hotel's public spaces while supporting the housekeeping team with essential tasks. Your attentiveness, reliability, and guest-focused approach will help ensure a welcoming environment for all. Responsibilities: * Make rounds through the halls each shift to ensure public areas are clean and tidy, removing or replacing anything out of order. * Coordinate with housekeeping staff to assist with heavy lifting and priority requests. * Report missing or found articles and any signs of damage or needed repair. * Provide attentive service to guests, answering questions and securing additional help when needed. Qualifications: * Prior housekeeping or hospitality experience preferred. * Strong attention to detail and organizational skills. * Ability to work independently and as part of a team. * Physical ability to perform cleaning tasks and assist with lifting or moving supplies. * Flexibility to work varied shifts, including weekends and holidays. * Commitment to safety, sanitation, and guest service standards. Benefits (Full-Time Associates Only): * Competitive wages * Medical, dental, and vision insurance * Life insurance and short/long-term disability options * 401(k) program with company match * Tuition assistance * Discounted room rates at Concord-managed hotels * Training, development, and career advancement opportunities Why Join Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer: "We Are Concord!" We support diversity and inclusion through our mission to be a Great Place to Work for All.
    $24k-32k yearly est. 8d ago
  • Steward at The Renaissance Pittsburgh Hotel

    Sage Hospitality 3.9company rating

    Pittsburgh, PA job

    Why us? When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. It is an exciting time for the hotel as we are undergoing a significant refresh. Would you like to be part of that journey? If so, this is where you belong! Enliven your senses by joining forces with this top-notch culinary team. Enjoy working with fresh, local ingredients and inspired menus to provide a journey to our guest's palette. We have not one, but two kitchens to service our full Catering, Braddock's Rebellion Restaurant, StreetSide Bar, In-Room Dining, and Concierge Lounge. There are many moving pieces to the operation. With a passion for food, knife skills, and teamwork you could be the perfect fit. Could this be where you belong? At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Under general supervision, provides the restaurant and kitchen with clean and sanitary ware. Responsibilities Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing. Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed. Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls. Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff. Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places. Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners. Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations. Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements. Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens. Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor. Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training None Experience None Knowledge/Skills Must have basic knowledge of dishwashing. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to see minute objects at arm's length, to read meters and controls. Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head. Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. Must be able to travel up to 300 feet and standing on a regular basis throughout the shift. Must be able to understand and follow verbal/written instructions and able to communicate. Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. Environment Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. Benefits The Perks Fully Loaded for Full Time Ambassadors: Medical, Dental, & Vision Insurance 401(k) with 100% Employer Match Paid Vacation and Sick Time Complimentary Employee Meals Hotel Discounts (Both Marriott and Sage Portfolios) Eligible for Referral Bonuses Incentive Programs Cell Phone Discounts
    $24k-29k yearly est. Auto-Apply 48d ago
  • Banquet Manager

    HEI Hotels & Resorts 4.3company rating

    Pittsburgh, PA job

    About Us Located at the intersection of I-79 and the Pennsylvania Turnpike, we are an accessible choice for guests and employees from neighboring states. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Banquet Manager is responsible for the daily operations of the Banquet area. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses. Essential Duties and Responsibilities * Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen. * Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate. * Supervise the daily operations of the Banquet area (order and maintain supplies, review set-up and food and beverage preparation and service) to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality, and hospitality. * Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product. * Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment. * Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department. * Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * More than two years of post-high school education. * Experience required by position is from one to two full years of employment in a related position with this company or other organization(s). * Hotel experience preferred. * Requires working knowledge of HEI banquet/catering food and beverage services, policies, or operations. * Knowledge of computer equipment. * Ability to compile facts and figures in accordance with established procedures. * Must be willing to pitch in and help co-workers with their job duties and be a team player with or without reasonable accommodation. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Leadership skills to motivate and develop staff and to ensure the accomplishment of goals. * Able to set priorities, plan, organize, and delegate. * Ability to work effectively under time constraints and deadlines. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $63k-82k yearly est. Auto-Apply 6d ago
  • Banquet Bartender at The Renaissance Pittsburgh Hotel & Heinz Hall

    Sage Hospitality 3.9company rating

    Pittsburgh, PA job

    Why us? When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. It is an exciting time for the hotel as we are undergoing a significant refresh. Would you like to be part of that journey? If so, this is where you belong! Enliven your senses by joining forces with this top-notch team. Take pride in providing fresh, local ingredients and inspired menu choices to our local and travelling guests in our Braddock's Rebellion Restaurant, StreetSide bar, Event Space and In-Room Dining. There are many moving pieces to the operation. With a passion for food, interaction and teamwork you could be the perfect fit. Could this be where you belong? At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Responsible for set-up, mixing of drinks, service and clean-up of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization. Responsibilities Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards. Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction. Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures. Complete liquor requisitions and supply lists. Know and comply with state liquor laws. Ensure established pars are maintained. Perform all sidework duties according to sidework schedules. Qualifications Education/Formal Training Bartending training and certification, TIPS Certified Experience 6 months bartending Knowledge/Skills Must be 21 years of age to serve alcoholic beverages Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc. 20 -40 lbs. Bending/kneeling -ability to bend to lower level cabinets and lift trays. Continuous standing required to service guest functions; 100% of the time scheduled. Climbing approximately 12 steps 20% of 8 hours. No driving required. Must be able to ruse records and all special requests. Must be able to perform multiple tasks at one time, must be able to follow verbal and written instruction in English, and be able to communicate both verbally and in writing. Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Ability to accurately count cash. Ability to operate cash register. Benefits The Perks for On-Call Ambassadors: • Paid Sick Time • Complimentary Employee Meals • Hotel Discounts (Both Marriott and Sage Portfolios) • Eligible for Referral Bonuses • Incentive Programs
    $20k-28k yearly est. Auto-Apply 41d ago
  • Accepting Applications - Hourly Hotel Positions

    HHM Hotels 4.5company rating

    HHM Hotels job in Pittsburgh, PA

    Accepting Applications for Hourly Hotel Positions. Explore opportunities in the following areas: * Engineering * Food and Beverage * Front Office * Housekeeping Source: HHM Hotels
    $21k-37k yearly est. Auto-Apply 23d ago
  • Director of Sales

    HHM Hotels 4.5company rating

    HHM Hotels job in Pittsburgh, PA

    Opportunity: Director of Sales The Hilton Garden Inn Pittsburgh University Place is seeking a Director of sales with background in leading and developing sales teams, leveraging relationships, and driving results through strategic revenue optimization. This role will develop and execute strategic sales plans through direct sales, marketing, e-commerce channels, public relations, and community partnerships. Your Growth Path Area Director of Sales - Regional Director of Sales - Corporate Director of Sales - VP of Sales Your Focus * Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. * Use internal and external resources and data to develop strategic plans to incorporate all business segments. * Understand sales and business processes, support corporate and hotel goals and contribute to enhancement of customer value. * Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel. * Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan. * Achieve annual hotel revenue goals as agreed upon and established in the annual budget. * Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue. * Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements. * Articulate and leverage the benefits of the hotel to close sales opportunities. * Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment. * Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry, and personal development. * Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood. * Travel locally to conduct outside calls, promote the hotel, and review competition. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Perform other duties as requested by management. Your Background and Skills * Four-year college degree required; additional/advanced degree coursework in business administration, marketing and communications a plus. * Previous sales experience in a comparable hotel size and scope required with operations experience preferred. * Public relations and community marketing experience required. * Proficient in use of Excel, Word, Delphi and access database tools. HHM Benefits and Perks * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Free Basic Life Insurance * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Quarterly Bonuses and Incentives * Employee Assistance and Wellness Program * Educational/Professional Development * Technology Reimbursements Work Environment and Context * Work schedule varies and may include occasionally working on holidays, weekends. * Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. * Moderate travel between hotel and client's locations required. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels
    $55k-81k yearly est. Auto-Apply 23d ago
  • Food & Beverage Supervisor

    HHM Hotels 4.5company rating

    HHM Hotels job in Pittsburgh, PA

    Opportunity: Food and Beverage Supervisor Supervise the daily operations of food and beverage outlets and services including food quality, customer satisfaction, associate schedules and their performance in accordance with established restaurant and guest service standards. Potential Career Path Food and Beverage Manager - Food and Beverage Director Essential Job Functions * Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. * Monitor product quality and guest satisfaction in food and beverage outlets and services, ensuring food quality is consistent, appealing, and prepared to guest specifications. * Ensure the restaurant and other F&B services comply with sanitation and safety standards for guests and associates. * Interact with guests to obtain feedback on quality of service and food in outlet. * Perform service functions during periods of high volume or staffing shortages. * Assist with maintaining proper par levels and inventories of food and beverage supplies such as linen, glassware, silverware, china, condiments, etc. * Ensure staff abides by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. * Ensure all equipment is in working order; report malfunctions and follow up on repairs. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards. * Perform other duties as requested by management. Position Requirements * Minimum one year of experience in supervisory role in a restaurant or banquet setting, coupled with food service background at the a server level required. * Knowledge of bar service and liquor inventory controls required. * Experience with Micro's point of sales system strongly preferred. Work Environment and Context * Work schedule varies and may include working varied shifts, holidays and weekends. * Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels
    $31k-38k yearly est. Auto-Apply 21d ago
  • Accounting Manager

    Hersha Hospitality Management LP 4.5company rating

    Hersha Hospitality Management LP job in Pittsburgh, PA

    Opportunity: Accounting Manager Oversee and perform hotel accounting functions and personnel to ensure consistent compliance with accounting standards and regulations Your Growth Path Assistant Controller - Controller - Regional Director of Accounting Your Focus Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. Plan and organize the work of the hotel accounting team, adjusting priorities as needed to ensure reporting deadlines are met. Review all ledger account reconciliations to include: bank statements, assets, liabilities and credit cards. Oversee and ensure internal audit standards are met. Review invoices for goods and services and sign disbursement checks. Monitor coding of cash receipts. Prepare utility and telephone accruals monthly. Coordinate and review monthly financial statements for accuracy. Provide research, analysis and insight into financial trends, statistical ratios, variance, budgeting and forecasting. Administers house banks and conduct audits. Coordinate with corporate accounting department to monitor payroll functions. Monitor records of inventory to control accuracy of supply distribution. Review tax returns to ensure compliance with state and federal regulations. Prepare annual depreciation schedules for furniture, equipment, building supplies, revisions and alterations. Assist with human resources needs when requested by management. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Your Background and Skills Previous accounting in the hospitality industry preferred. Working knowledge of Microsoft Office applications, including advanced skills in Excel. HHM Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Free Basic Life Insurance Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include occasionally working past normal scheduled work time, holidays and weekends if required to meet accounting deadlines. Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
    $88k-108k yearly est. Auto-Apply 1d ago
  • Night Auditor

    Hersha Hospitality Management LP 4.5company rating

    Hersha Hospitality Management LP job in Pittsburgh, PA

    Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager Your Focus Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Keep records of room availability and guests' accounts, manually or using computers. Prepare and distribute daily reports. Audit and reconcile cashiers. Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. Input and update financial information into the BRAINS network. Check guests in/out and perform Guest Service Agents tasks. Respond to guest inquiries and resolve complaints. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits and wear protective safety equipment. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous night audit/accounting experience or equivalent training required. Computer knowledge/Excel and arithmetic skills required. FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, and weekends. Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. To see other opportunities at this location, click here.
    $24k-28k yearly est. Auto-Apply 60d+ ago

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