How to hire a hospital account manager

How to hire a hospital account manager, step by step

Here's a step-by-step hospital account manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a hospital account manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new hospital account manager
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the hospital account manager you need to hire. Certain hospital account manager roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A hospital account manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, hospital account managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list shows salaries for various types of hospital account managers.

   Type of Hospital Account Manager	Description	Hourly rate
   Hospital Account Manager	Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.	$29-74
   Account Development Manager	An account development manager's responsibilities revolve around securing and reaching sales targets, creating business plans, developing strategies, and building positive relationships with clients. They must also reach out to clients through calls and correspondence, offer products and services, and address any issues and concerns, resolving them promptly and efficiently... Show more	$20-57
   Account Services Manager	An account services manager is in charge of overseeing account procedures and building positive relationships with clients. They typically reach out to clients by performing calls and correspondence to offer products and services, discuss product specifications, perform follow-up calls, and resolve issues promptly and professionally... Show more	$22-53

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Patients
   • Customer Satisfaction
   • Account Management
   • Medicare
   • Sales Growth
   • ICU
   • C-Suite
   • Capital Equipment
   • Call Points
   • IDN
   • Healthcare Professionals
   • IV
   • Business Development

   Check all skills

   Responsibilities:

   • Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
   • Call points include telemetry, med-surg, ICU, pharmacy and physician offices.
   • Call on anesthesiologists, home infusion pharmacies, surgery center buyers and oncology clinics in Arkansas, Mississippi and Tennessee.
   • Increase cardiology sales of Cordarone I.V.
   • Negotiate exclusive contracts for oncology and vaccine products at medical centers.
   • Verify estate status for bad debt patient collections and determine the eligibility of patients receiving financial assistance.

3. Make a budget

   Including a salary range in your hospital account manager job description is a great way to entice the best and brightest candidates. A hospital account manager salary can vary based on several factors:

   • Location. For example, hospital account managers' average salary in florida is 46% less than in oregon.
   • Seniority. Entry-level hospital account managers earn 61% less than senior-level hospital account managers.
   • Certifications. A hospital account manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a hospital account manager's salary.

   Average hospital account manager salary

   $97,387yearly

   $46.82 hourly rate

   ---

   Entry-level hospital account manager salary

   $61,000 yearly salary

   Updated January 18, 2026

4. Writing a hospital account manager job description

   A hospital account manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a hospital account manager job description:

   Hospital account manager job description example

   Established in 1987, Pacific Medical, Inc. is a distributor of durable medical equipment; specializing in orthopedic rehabilitation, arthroscopic surgery, sports medicine, prosthetics, and orthotics. With the heart of the company dedicated to helping and serving others, we provide our services directly to the patient, medical networks, physician clinics, and offices. We are dedicated to the advancement of patient care through excellent service and product technology.
   
   We have an immediate opportunity to join our growing company. We are currently seeking a full-time Hospital Account Manager in the Monterey, CA Territory. The Hospital Account Manager is a member of the health care team that provides care and services for patients. Promotes and provides support for the Pacific Medical Hospital Partnerships and meets all required quality and performance criteria. Provided support for patients, families, and other healthcare providers in the delivery of these services. Promotes optimum delivery of care for the patient that requires services as requested by physicians and other healthcare providers. Provide assistance to the health care team in the performance of these duties. Functions as a collaborative and participative member of an interdisciplinary team, consistent with the mission and values of the surgical/orthopedic services department, the rehabilitation department, and the Medical Center.
   
   · Provide daily inventory management and product stocking, ensuring the medical center has the necessary products available for treatment.
   
   · Communicate with clinical staff to receive proper documentation to create a billable episode of care.
   
   · Performs measurement and application of orthopedic soft good devices and such as CPM's, knee orthoses, spinal bracing, ankle-foot orthotics, and other devices as necessary.
   
   · Screen calls and emails regarding patient status and reports potential problems to respective physicians and other care providers.
   
   · Appropriately communicates and legibly documents all care provided to the patient, as well as reporting changes in patient condition in a timely manner.
   
   · Collaborates with nurses and other team members to organize and prioritize functions necessary for patient care delivery.
   · Demonstrates competency for appropriate soft goods such as CPM per MD orders.
   · Works on a call rotation with the territory team to service the hospital on the weekends and after hours.
   · Perform other duties as needed.
   
   Job Requirements:
   · B.S Degree or equivalent with 2 years of experience in Medical Sales preferred. (Entry Level & Orthopedic experience will be given consideration)
   · Background in sports, sports medicine, or competition preferred.
   · Great communication skills and time management experience.
   · Ability to maintain inventory of consigned products.
   · Knowledge and background of Human Anatomy Competent in basic windows based operating system. (MS Word, PowerPoint, Excel, Email, etc.)
   This position is an excellent opportunity for a candidate that is self-driven/motivated with an entrepreneurial spirit that is looking to produce results in an expanding market. Candidates that apply must be hard-working, possess a strong work ethic, and a willingness to learn. Only those with the ability to manage varying as well as scheduled tasks should apply.
   
   All Full-Time positions offer the following: Medical, Dental, Vision, ER paid Life for Employee, Voluntary benefits, Medical FSA, Dependent FSA, HSA, 401k (if 21 years or older), and Goal Path Financial Wellness planning.

   Copy this example

   

5. Post your job

   To find the right hospital account manager for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with hospital account managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit hospital account managers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your hospital account manager job on Zippia to find and recruit hospital account manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with hospital account manager candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new hospital account manager

   Once you've selected the best hospital account manager candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new hospital account manager first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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