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Hospital insurance representative skills for your resume and career
4 hospital insurance representative skills for your resume and career
1. HMO
- Follow up with Insurance on outstanding accounts including HMO, PPO, MC, MD, W/C and COMM carriers.
- Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
2. Medical Terminology
- Translated medical terminology and abbreviations into expanded forms to ensure the accuracy of patient and health care facility records.
- Enter claims data into system while interpreting coding and understanding medical terminology in relation to the diagnosis and procedures.
3. EOB
EOB stands for explanation of benefits. This is a common outline provided as part of many health insurance plans to explain what services were completed, the co-pay required for each appointment, and how much of your payment is covered by health insurance. EOB is an indication that your insurance claim has already been processed.
- Reviewed explanation of benefits (EOB) documentation for primary and secondary billing criteria and problem resolution.
- Researched detailed account disputes and billing discrepancies through EOB s and completed account/payment reconciliations.
4. CPT
CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.
- Assure the correct documentation reflected in chart related to assigned ICD-9 CM diagnosis, CPT, and modifiers.
- Interact closely with Medical Providers, Insurance Providers and Medical Coders to clarify diagnosis and CPT information.
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List of hospital insurance representative skills to add to your resume
The most important skills for a hospital insurance representative resume and required skills for a hospital insurance representative to have include:
- HMO
- Medical Terminology
- EOB
- CPT
Updated January 8, 2025