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<p>The most important skills for a hotel casino floorperson resume and required skills for a hotel casino floorperson to have include:</p>

Below we've compiled a list of the most critical hotel casino floorperson skills. We ranked the top skills for hotel casino floorpeople based on the percentage of resumes they appeared on. For example, 82.4% of hotel casino floorperson resumes contained reservations as a skill. Continue reading to find out what skills a hotel casino floorperson needs to be successful in the workplace. 

<p>One of the best ways to learn the skills needed to bea hotel casino floorperson is to take online courses to advance your career, like those provided by Udemy and Coursera.</p>

Hotel Casino Floorperson

a Hotel Casino Floorperson

A Hotel Casino Floorperson

<ul><li>Arranged hotel reservations for individuals, corporate accounts, groups and conventions.</li><li>Provided check in and check outs, process guest reservations and financial transactions.</li><li>Make sure that all patrons of the casino floor are well attended.</li><li>Cleaned and stock front office with supplies.</li><li>Answered high-volume inbound calls from customers (locally and nationally) making hotel reservations for Hampton Inn hotels.</li></ul>

<ul><li>Arranged hotel reservations for individuals, corporate accounts, groups and conventions.</li><li>Cleaned and stock front office with supplies.</li><li>Instructed Blackjack class to train, coach, develop, and test perspective blackjack dealers in classroom settings.</li><li>Monitored Table Games team members to ensure professionalism in all interactions.</li></ul>

<ul><li>Clean and sanitize rooms 
Restock rooms 
Customer service 
Laundry</li><li>Give excellent customer service, clean assigned rooms, keep cart and work area neat and clean.</li><li>Restock and replace used items in occupied guest rooms.</li><li>Cleaned guest rooms, dining area, hallways and lobby area.</li></ul>

Rooming House Keeper

<ul><li>Check guests in/out, process overnight audit paperwork, maintain clean work environment</li><li>Front desk reception 
 Conciergerie 
 Front desk supervision 
 Night auditing 
 Responsible for cash float</li><li>Answered high-volume inbound calls from customers (locally and nationally) making hotel reservations for Hampton Inn hotels.</li><li>Assisted customers on the casino floor and at the machines.</li><li>Cleaned and stock front office with supplies.</li></ul>

<ul><li>Checked customers in and out 
 Processed daily reports 
 Assisted people with whatever they needed, such as extras 
 Customer service</li><li>Cashiered, organized, and set up aesthetic displays on sales floor; entertained customers to maximize customer flow.</li><li>Execute guest service and answer phone calls properly 
1.</li><li>Received Gold Star Award for guest service</li></ul>

Hotel Clerk

<ul><li>Coached and supervised staff, as well as worked in a team environment to provide food service in a timely manner.</li><li>Provide excellent customer service during food preparation until completion of payment.</li><li>Served customers drink orders as well as helped serve food if needed.</li></ul>

Banquet Server

<ul><li>Arranged hotel reservations for individuals, corporate accounts, groups and conventions.</li><li>Assisted customers on the casino floor and at the machines.</li><li>Protect table games, interact with guests and employees</li><li>Input casino room reservations in reservation system as well as convention room reservations.</li></ul>

<ul><li>Assist in customer service, answer phone calls, check people in, clean, cook food, data entry.</li><li>Transferred from Epcot within three month period to Guest Service team by demonstrating outstanding customer service.</li><li>Register guests, assign rooms, handle reservation, PBX, and accounting.</li><li>Processed guest arrivals and departures using Guest Services software interface.</li></ul>

<ul><li>Engage with Guests to ensure a worthwhile experience through excellent 
guest service.</li><li>Greet guests when they walk in the door, deliver pizza, and provide excellent customer service.</li><li>Ensured that the team members showed excellent customer service and exceeded company standards Assisted with guest's complaints and concerns.</li></ul>

Game Room Attendant

<ul><li>Supervised table games and slot machine operations.</li><li>Oversee every transactions going on in the casino floor.</li><li>Cleaned and stock front office with supplies.</li><li>Clean slot machines Detail bathrooms Shampoo carpets</li><li>Answer inquiries regarding hotel services and registration by letter, by telephone and in person.</li></ul>

<ul><li>Supervised table games and slot machine operations.</li><li>Assisted customers on the casino floor and at the machines.</li><li>Cleaned and stock front office with supplies.</li><li>Processed guest payment for room charges, food and beverage charges and phone charges.</li></ul>

<ul><li>Protect the facility and guest property, as well as report damage, theft, and forwarding found articles to management.</li><li>Fast-paced and efficient cleaning of multiple rooms throughout day, laundry, and customer service.</li><li>Clean a number of guest rooms daily.</li><li>Changed linens in guestrooms and replenished supplies such as linens and bathroom items.</li></ul>

<ul><li>Cleaned and stock front office with supplies.</li><li>Completed and processed hotel reservations with professionalism and confidentiality.</li><li>Provided exceptional customer service and increased loyalty among guests.</li></ul>

<ul><li>Completed guest 
call back list to ensuring all checked in guests are comfortable.</li><li>Answer multi phone line and computer system to make guest reservations.</li><li>Assisted in the resolution of any guest related issues and concerns; provided quality guest service in an efficient manner.</li></ul>

<ul><li>Take responsibility for greeting customers, locating jewelry, price-checking items, and organizing store shelves and displays.</li><li>Carried merchandise to the sales floor for customers 
6.</li><li>Cash handling, customer service, return center, electronic sales associate, receiving, building displays, etc.</li><li>Handle Customer Services related issues 
Stocked merchandise 
Cashier</li></ul>

Sales Associate And Cashier

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