How to hire a housekeeper/front desk

How to hire a housekeeper/front desk, step by step

Here's a step-by-step housekeeper/front desk hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a housekeeper/front desk job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new housekeeper/front desk
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your housekeeper/front desk job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a housekeeper/front desk for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a housekeeper/front desk to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a housekeeper/front desk that fits the bill.

   This list presents housekeeper/front desk salaries for various positions.

   Type of Housekeeper/Front Desk	Description	Hourly rate
   Housekeeper/Front Desk	Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.	$10-17
   Night Auditor	A Night Auditor is responsible for handling late-night front-desk operations, mostly at hotels or other lodging establishments. Among the primary duties involve greeting guests and handling check-in and check-outs, responding to reservations, process and collect payments, preparing reports and necessary documentation, and attending to the guests' inquiries, requests, and concerns... Show more	$12-18
   Guest Relations Representative	Guest relations representatives are professionals who are responsible for providing excellent customer service to customers of a hotel or other establishment. These representatives are required to assist the front office manager in mentoring and developing front office associates by contributing valuable feedback and suggestions for improvement... Show more	$10-17

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Front Desk
   • Reservations
   • Fold Laundry
   • Customer Service
   • Clean Bathrooms
   • Guest Rooms
   • Guest Satisfaction
   • Night Audit
   • Room Availability
   • Hotel Guests
   • Computer System
   • Hotel Rooms
   • Laundry Room
   • Room Service

   Check all skills

   Responsibilities:

   • Manage customer service issues with ease and charm and train other co workers in daily operations.
   • Make reservations cancel reservations cash handling cleaning rooms
   • Direct all making/editing reservations, taking payments, transportation.
   • Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
   • Disinfect equipment and supplies using steam operate sterilizers and germicides.

3. Make a budget

   Including a salary range in your housekeeper/front desk job description is a great way to entice the best and brightest candidates. A housekeeper/front desk salary can vary based on several factors:

   • Location. For example, housekeeper/front desks' average salary in mississippi is 50% less than in new york.
   • Seniority. Entry-level housekeeper/front desks earn 39% less than senior-level housekeeper/front desks.
   • Certifications. A housekeeper/front desk with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a housekeeper/front desk's salary.

   Average housekeeper/front desk salary

   $13.61hourly

   $28,300 yearly

   ---

   Entry-level housekeeper/front desk salary

   $22,000 yearly salary

   Updated December 15, 2025

4. Writing a housekeeper/front desk job description

   A good housekeeper/front desk job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a housekeeper/front desk job description:

   Housekeeper/front desk job description example

   Job DescriptionThe Front Desk employee is the face of the Retro Fitness outlet; they are the person a member sees when he or she first walks into the facility. It is important that this person be TEAM oriented with great communication skills. The Front Desk employee wears many hats while also ensuring a positive member experience.
   Live by the RETRO values – integ Rity, dEdication, consis Tency, expe Rience and inn Ovation!
   
   Requirements
   
   
   ⦁ A positive upbeat personality.
   ⦁ Effective ability to communicate with customers, coworkers and managers.
   ⦁ The ability to multi-task.
   ⦁ Customer service oriented.
   ⦁ Punctual, responsible and pays attention to detail.
   ⦁ CPR/AED training preferred.
   ⦁ Prior sales experience in a retail setting is preferred.
   ⦁ Successful completion of all Retro University courses.
   
   Environment
   
   
   ⦁ Working environment is inside the Retro Fitness Outlet. Working hours could vary and include mornings, evenings, and weekends.
   
   Direct report
   
   
   This position is supervised by the positions below and in order of:
   ⦁ Retro Fitness General Manager
   
   Retro Fitness Mission Statement
   
   
   Retro Fitness is a Health Club built on the respect and dedication for each of our members who entrust us to help them achieve their health and fitness goals. Our mission is to provide a consistent and innovative customer experience for each member to realize their true fitness potential; making America a healthier place 1 visit, 1 rep, 1 mile at a time.
   
   Responsibilities of Front Desk Staff Member
   
   ⦁ Greeting and checking in members as they come in.
   ⦁ Resolving member issues in an effective manner.
   ⦁ Membership sales and retention.
   ⦁ Following up with prospects.
   ⦁ Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc.
   ⦁ Ensuring a safe and clean environment for all members and staff.
   ⦁ Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility.
   ⦁ Opening and closing the facility if scheduled.
   ⦁ Following company policies and procedures.
   
   All Front Desk employees are to wear company staff shirt along with either Khaki pants or black athletic pants. Sneakers must always be worn. No boots, heals, or open toe shoes or sandals. Front Desk staff should always be well groomed and neat. Opening shift employees are required to be inside the facility 15 minutes prior to scheduled opening time ensuring all items on the Opening Checklist are performed before members arrive. Closing employees are to close the facility at the established time. Employees are not to count money until all members have left the Retro Fitness outlet and the doors have been locked.

   Copy this example

   

5. Post your job

   To find housekeeper/front desks for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any housekeeper/front desks they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level housekeeper/front desks with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your housekeeper/front desk job on Zippia to find and recruit housekeeper/front desk candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit housekeeper/front desks, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new housekeeper/front desk

   Once you've selected the best housekeeper/front desk candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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