Housing program manager job description

This position offers a salary range of $52,000-$57,200, with a generous benefit package including health insurance, dental, vision, dependent care, paid time off including 4 weeks of vacation starting in the first year, 401(k), tuition assistance program and more.

Qualifications:

• Bachelor degree in human services, social services, behavioral science, psychology or a related field
• One year of relevant community-based residential management or social service agency experience
• Demonstrated prior success in case management functions or eligibility determinations for community-based social welfare organizations desirable

Responsibilities:

• Assess each client's housing needs within 48 hours of admission and participate to develop discharge plan
• Assist in determination of client's eligibility for government-financed housing programs and benefit programs
• Identify, obtain, and assist documents needed for applications for supportive and permanent housing
• Assist in the escorting of clients to housing appointments and referring entities outside of the facility
• Identify and maintain resources of key information and individuals in various agencies (HRA, NYCHA, HPD) to facilitate the most current and accurate permanent housing application processes
• Develop and maintain a database of available housing resources as well as other relevant community resources (i.e., banks, utility company contacts, grocery stores, pharmacies, transportation, etc.)
• Identify new housing opportunities for clients through ongoing networking
• Maintain strong working relationships with landlord and management companies
• Prepare clients for permanent housing interviews and arranges for transportation or escorts as needed
• Ensure that discharge plan meets the safety, self-sufficiently and related need of the client in collaboration with social service staff members

Comunilife is an EEO employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

PI194585031

The Beach House Program Manager is responsible for coordinating and leading fun, safe, educational, and recreational trips for homeless children to the Beach House in the Marin Headlands. The Beach House Program Manager must like to play, have knowledge of nature and the surrounding environment and be comfortable driving a van with up to seven kids in San Francisco and Marin County.
Benefits:

Full-time, $62K annually with annual increase

BACR paid holidays

Medical insurance, dental, vision, wellness program, life insurance, flexible spending account, commuter benefits

Employee assistance program

Professional development opportunities

Requirements

Minimum Qualifications: Experience providing direct service to youth and children

Experience supervising groups of youth as well as other staff and/or volunteers

Must have a valid driver's license and a clean driving record

Preferred:

Bilingual English/Spanish

Responsibilities:

Outreach and coordinate with local agencies, government park programs, NGOs, and for-profit businesses to develop new, diverse & engaging recreational opportunities for shelter participating shelter youth/families.

Coordinate 4-5 trips/week and lead a minimum of 3 Beach House trips/week

Act as a liaison with partnering shelter staff concerning behavioral concerns and/or incidents occurring during Beach House trips.

Assist in the assessment and long-term sustainability of the program

Partner with the Beach House Director to further develop the Beach House/ Home Away From Homelessness Program

Provide training, supervision, and evaluation of Beach House volunteers

About Us

Bay Area Community Resources (BACR) promotes the healthy development of individuals, families and communities through direct services, volunteerism, and partnerships in the San Francisco Bay Area. We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year.

BACR is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. Visit our website at (url removed).

Pay Range or Rate: TBD Revised: 11.16.2021

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Summary

Under the direction of the Associate Director of Single Adult Housing Programs, the Rapid Re-Housing Program Manager will be responsible for the overall direction and supervision of the Recovery Rapid-Rehousing (RRR) and Housing Navigation (HN) Programs. The Program Manager will directly supervise case management staff as well as any subcontracted partnerships (if applicable). Additionally, the Program Manager will be responsible for meeting the program and fiscal requirements as set forth in the contract; maintaining community relationships with public and private organizations; and providing reports and documentation as necessary for the operation of the project.

Essential Functions

• The Program Manager will maintain and analyze program operations within the prescribed budget in regard to Housing Navigation and Recovery Rapid-Rehousing Programs.
• The Program Manager will work to organize and implement a culturally competent project that aligns with the designated evidence-based model for service delivery, including curriculum implementation; and coordinate with community partners and stakeholders.
• S/he will supervise day-to-day activities of Recovery Rapid-Rehousing and Housing Navigation programs.
• S/he will provide short and long-range planning and report directly to the Associate Director of Single Adult Housing Programs
• Effectively monitor contract compliance and completion of contract goals/objectives; work collaboratively with agency management and provide (oral/written) reports as necessary
• Supervise client files and ensure adherence to LAHSA definitions and guidelines ● Convene and facilitate RRH, HN, Recovery Rehousing staff meetings
• Participate in and attend all special project meetings and training as required.
• Implement and monitor SSG personnel policies and procedures for compliance with applicable state and federal regulations
• Coordinate staff development and training.
• Work in coordination with the Access Center with establishing eligibility and referral processes.
• Communicate effectively with the contract monitor and funder, partner agencies, fiscal and human resources personnel, management, staff, and clients.
• Maintain landlord relationships as necessary.
• Work collaboratively with funder staff and community stakeholders.
• Provide guidance and support to subcontractors as it pertains to the RRR and HN programs.
• Coordinate with the Housing Supervisor/Staff and Quality Assurance to ensure documentation completeness and financial assistance disbursements.
• Attend Community Design Team Meetings and Monthly Stakeholder Meetings as required
• Efficiently manage and monitor data integrity and quality assurance of client and program milestones and service outcomes
• Facilitate necessary program related trainings for direct-service staff
• Prepare project reports in accordance with funding requirements; maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for auditing purposes
• Maintain appropriate boundaries; and adhere to SSG’s Code of Ethics and HOPICS’ Core Values and represent the Agency in a professional manner at meetings and community events.

Secondary Functions

• Work on special projects as assigned.
• Perform other duties as assigned by Associate Director and/or Deputy/Division Director.

Supervisory Responsibilities

This position requires supervision of all project related staff and oversight of partner agencies. The Manager will supervise the following staff: Case Managers, Housing Navigators, Driver, and other personnel as necessary. S/he reports to the Associate Director for Single Adult Housing Programs.

Minimum Qualifications - Knowledge, Skills and Abilities Required

Bachelor’s degree (Masters Preferred) in Systems, Social Services or other administrative or business sector is required from an accredited or state approved college or university, with a minimum 3-5 years job related management, supervisory or leadership experience; If in recovery, a minimum of three (3) years of being drug and alcohol free is required. High Proficiency in HMIS, Microsoft Word, Excel, Access and other database programs. Accurate and concise documentation. Neat and professional appearance. Attention to detail and punctuality required.

MANDATORY Qualifications:

Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds. Ability to communicate effectively, both written and orally. Valid California Driver’s License and proof of insurance is required. Verification of Employment Eligibility and Background Check is required. TB test required (Note: Results may not be more than (3) months prior to or (7) days after date of hire and renewed annually thereafter.) CPR and First Aid certification required within 30 days of employment with the company.

Mandatory Covid19 Vaccination Requirement

· COVID-19 Vaccination Required: All staff are required to be fully COVID-19 vaccinated and to submit vaccination records to the HR Department during new hire orientation.

· Fully COVID-19 vaccinated (2 weeks from last vaccination dose to be considered fully vaccinated)

· Maintain and uphold Agency mission statement, values, policies, procedures, and principles

Environmental Conditions (Working Conditions)

May be exposed to highly aggressive clients: must communicate with many sources including public paying agencies, courts and outside community agencies. Local automobile travel is required. Some evenings and weekends may be required. Sometimes noisy, loud and disruptive clients.

Physical Requirements

The Program Manager typically spends time sitting, standing, walking, driving, and carrying (max. 25 lbs), listening, speaking.

Mental Requirements

This position will require the individual to be able to handle any/all of the following: constant distractions, interruptions, uncontrollable changes in priorities/work schedules: be able to process information, think and conceptualize.

Special Service for Groups is an Equal Opportunity/Affirmative Action Employer

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