Human resource manager/project manager job description

The Employee Listening Project Manager will be responsible for supporting Consumer and Community Banking (CCB) Employee Insights Team. This role will collaborate with numerous partners across the firm in the design, implementation, and conduct ongoing administration of surveys and other related listening projects. The Employee Listening PM will help translate listening data into insights and will use storytelling to share learnings with partners across HR as well as leaders of LOBs.

This position reports to VP of Storytelling and Employee Insights and will be situated with a team of problem solvers and solution designers to meet the unique needs of CCB HR and Organizational Effectiveness.
Responsibilities:

Support the design and implementation of our listening strategy through pulse surveys, focus groups, comment analysis and more Advise on survey design (questions, wording, structure), administration strategy and execution, ongoing business client support Run the day to day of employee surveys for CCB, create and maintain project plans, communicate proactively with clients and leadership Ability to create a compelling, concise and objective case for action based on insights and data from our team's efforts Help keep a pulse on listening activities in CCB LOBs Be the CCB point person and subject matter expert for large survey projects like our annual engagement survey Keep our work organized and easily accessible including team best practices and lessons learned Ensure all appropriate data privacy, security, and controls requirements are incorporated into all processes

Experience/Skills:

2+ years of business experience, preferably in a role involving survey administration and analysis Bachelor's degree in Human Resources, Statistics, Industrial and Organizational Psychology, Psychometrics, Sociology, Econometrics, or other Behavioral Sciences preferred Strong understanding of survey methodologies, quantitative and qualitative research, and survey design principles


Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

The HR Project Manager is responsible for planning, organizing, and managing HR initiatives to include timelines, risks, resources (internal and/or external), project budgets, and third-party vendors. This role is responsible for overall direction, coordination, implementation, execution, control, and completion of specific projects ensuring consistency with company strategy, commitments, and goals.
Responsibilities



Project-Based Customer Relationship Management


Establish and maintain relationships with the business units and key partner groups to understand their business needs, ensure alignment on objectives, and ensure ongoing buy-in across all project activities.



Strategic Planning and Project Initiation


Translate business objectives into projects with clearly defined scope, timing, deliverables, resources, and key measures of success. Formulate and continually re-assess the appropriate project management approach and project management skill set / resourcing mix across internal and external partners to ensure all project tasks are successfully completed. Create project plans, including timelines and milestones. Negotiate sufficient resources from Corporate and Field HR Teams, Functional Teams, Business Units, and other groups as appropriate. Effectively set and communicate project expectations to team members and stakeholders. Define project success criteria and communicate to team throughout project life cycle. Manage and coordinate HR-related project activity resulting from business unit acquisitions.



Project Execution


Manage ongoing project plans, budgets, resources, and vendors. Facilitate meetings and drive project issues through to resolution. Develop and deliver progress reports, proposals, requirements documentation and presentations. Proactively manage and communicate ongoing changes in project scope, identify potential crises and devise contingency plans. Coach, mentor, motivate and lead project team members. Influence project team to take positive action and accountability for their assigned work. Manage Requests for Proposals (RFP's) with vendors relating to HR projects.



Change Management


Identify all stakeholders, both direct and indirect, and determine level of involvement needed for project success. Work closely with Change Management and Corporate Communications to ensure appropriate change management activities are defined and included in all project plans.



Post-Implementation Transition and Evaluation


Support the ongoing development of best practices and tools for HR project management and execution. Conduct project post-mortems and create recommendations in order to identify successful and unsuccessful project elements. Ensure comprehensive and seamless project post-implementation transition.


Qualifications


Bachelor's degree in relevant field or relevant work experience Minimum 5 years working knowledge of HR systems, processes, trends, and best practices PMP, PgMP, CAPM, and/or comparable project management certifications preferred Experience implementing Workday HCM strongly preferred Previous HR project management experience required, including demonstrated ability to manage multiple projects simultaneously with different stakeholder sets Strong interpersonal, organizational, analytical, presentation and critical thinking skills Excellent verbal and written communication skills


GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Are you looking to make a difference in a patient's life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!
What you will be doing

As of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a disability/medical reason or sincerely held religious belief you will be required to follow AmerisourceBergen's policy and process to apply for an exemption/accommodation.

The Project Manager, Global HR PMO will be responsible for providing project management support, delivery, and execution for cross-functional, complex projects for the Global HR Centers of Expertise.

Accountable for the delivery of key projects and initiatives across the global HR function Builds and manages project plans; ensure project commitments are met - on time and within budget; monitors and ensures the development, tracking and execution of project deliverables Ensures that all projects are managed through consistent PMO standards; project organization and governance structure, communication, change management, KPI's Establishes strong working relationships with COEs and key stakeholders to ensure alignment on project goals, timelines & deliverables Delivers timely and concise communications, status updates and effective stakeholder engagement Supports change management efforts where applicable Identifies issues and potential risks within the project(s); proactively manages to resolution and/ or mitigation with the assistance of the leadership team Supports overall financial direction for the projects to manage the development of budgets, controls and measurements to monitor project progress. Ensures continuous improvement of processes and methodologies; contributes to refinement of program management methodology Performs related duties as assigned



What your background should look like



BA/BS in Management, Human Resources, or related field; PMI certification or equivalent project management methodology training and hours preferred. Requires full project life cycle experience managing large-scale projects. Normally requires a minimum of four (4) years directly related and progressively responsible experience. Exceptional project management skills, including the ability to manage projects of various diverse scope in a cross-functional environment Technical expertise in project management support tools Ability to communicate effectively both orally and in writing; interacts with all levels of associates and management within the organization Thorough knowledge and understanding of HR business principles, processes and technology is preferred Ability to organize, plan, and implement projects of various size and scope Good analytical, conceptual and problem-solving skills to evaluate business problems and apply knowledge to identify appropriate solutions Excellent organizational and leadership skills Solid teamwork and interpersonal skills Strong presentation skills Strong knowledge of computers to operative effectively with PowerPoint presentations, Microsoft Project, Excel spreadsheets and Microsoft Outlook


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What AmerisourceBergen offers


We offer competitive total rewards compensation. Our commitment to our associates includes benefit programs that are comprehensive, diverse and designed to meet the various needs across our associate population.

Throughout our global footprint and various business units, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through associate contributions. Specific benefit offerings may vary by location, position and/or business unit.


Schedule


Full time


Affiliated Companies

Affiliated Companies: AmerisourceBergen Services Corporation


Equal Employment Opportunity


AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.