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Human resources team leader skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Dr. Vinh Nguyen Ph.D.,

J. Adam Shoemaker Ph.D.

Below we've compiled a list of the most critical human resources team leader skills. We ranked the top skills for human resources team leaders based on the percentage of resumes they appeared on. For example, 9.5% of human resources team leader resumes contained succession planning as a skill. Continue reading to find out what skills a human resources team leader needs to be successful in the workplace.

15 human resources team leader skills for your resume and career

1. Succession Planning

Here's how human resources team leaders use succession planning:

Collaborate with other leaders to establish and utilize systems that identify employees with high performance for succession planning and self-development.
Developed training modules and educated managers on succession planning.

2. HRIS

Here's how human resources team leaders use hris:

Automated several components of new hire information feeding directly to HRIS and Payroll, eliminating several manual, paper-based processes.
Created HRIS process documentation and ensured integration of HRIS team processes with IS and firm-wide processes.

3. Corrective Action

Here's how human resources team leaders use corrective action:

Coached supervisors and manage leaders to develop skills needed for performance appraisal, counseling and corrective action documentation and discussion.
Manage unsatisfactory performance through coaching and recommending necessary corrective action, according to the Counseling and Corrective Action policies.

4. Performance Management

Here's how human resources team leaders use performance management:

Engaged in collective bargaining agreement negotiations, serving as consultant to advise site management in employee/labor relations and performance management requirements.
Managed and ensured consistent application of human resources processes including career development, resourcing, real-time promotions and performance management.

5. I-9

I-9 is a government verification form that indicates, whether an individual is eligible for work in the US. The form was created by the United States Department of Homeland Security division, named as the United States Citizenship and Immigration Services (USCIS) which requires that all US citizens must fill out and submit an I-9 form to start their working career in the US. An I-9 form includes a person's identification information and education credentials, that are ought to be verified by the employer.

Here's how human resources team leaders use i-9:

Developed and facilitated curriculum on I-9 processing and on imaging tool.
Conducted monthly training sessions HR professionals across US locations on I-9 and e-verify using LiveMeeting and MS Communicator.

6. Direct Reports

Here's how human resources team leaders use direct reports:

Manage 10 direct reports, 500+ indirect reports for a process with over $70 million in sales.
Managed a team of direct reports tasked with benefits administration, open enrollment and addressing employee inquiries.

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7. Open Enrollment

Open enrollment means a duration that comes every year that a person can sign up for health insurance or change the plan that a person has, for instance, if a person needs to deregister. The activity always features in a few weeks or months within a year. It allows workers to alter their benefit plans, including vision, dental, health insurance, life insurance, and disability.

Here's how human resources team leaders use open enrollment:

Coordinate benefits eligibility administration and the annual open enrollment process.
Lead our eligibility team during open enrollment to provide the best service to our clients as well as the members.

8. Open Door Culture

Here's how human resources team leaders use open door culture:

Encourage an open door culture/environment with confidentiality while maintaining corporate standards and ethics.
Led team culture, recognition, and open door culture; ensured timely action was taken on team feedback.

9. Open Positions

Open positions may refer to a potential investment trade, where the trade has been established and recognized but has not yet closed. This is common for many investors holding a great deal of stock but have not yet sold those shares; however, there is considerable risk in holding multiple open positions given the market fluctuation.

Here's how human resources team leaders use open positions:

Partnered with business managers and generalists to source candidates and fill open positions.
Post open positions on hiring websites like Monster and the local paper.

10. Exit Interviews

Exit interviews are meetings conducted by management representatives with employees who are separating from the company. These interviews act as a measurement scale to assess the individual's overall experience with the organization. Having a standardized procedure of exit interviews helps the company to manage risks effectively. It can increase employee retention, engagement and helps to decide what decisions are fruitful and what aren't inside the organization.

Here's how human resources team leaders use exit interviews:

Prepared and conducted exit interviews.
Led all campus recruiting events, human resources planning initiatives, performance reviews, diversity, and exit interviews.

11. FMLA

Here's how human resources team leaders use fmla:

Created District Specific-employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information.
Act as the primary point of contact for team members Leave of Absence, Disability, and FMLA policies and procedures.

12. Background Checks

Here's how human resources team leaders use background checks:

Administered recruitment process, background checks/screenings and administration of expatriate contracts.
Perform new hire checklist, create offers, on boarding, new hire paperwork and background checks.

13. PeopleSoft

Here's how human resources team leaders use peoplesoft:

Analyzed client needs, developed business requirements and prioritization of PeopleSoft requests.
Maintained employee records using PeopleSoft based on company retention standards.

14. Performance Reviews

Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.

Here's how human resources team leaders use performance reviews:

Served as a peer trainer for different areas of expertise such as Interviewing, Performance Reviews, and Coaching Skills.
Compile statistical data relating to hires, performance reviews and attendance for all employees.

15. Payroll Processing

Here's how human resources team leaders use payroll processing:

Trained personnel to perform routine payroll processing activities.
Provided recommendation to client related to SAP Payroll functionality to include BSI off cycles claims and general payroll processing.

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What skills help Human Resources Team Leaders find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on human resources team leader resumes?

Dr. Vinh Nguyen Ph.D.

Professor of Business Administration, Coe College

The most important skills for new graduates, particularly for HRM majors, are adaptability and problem solving. The ability to continuously learn and change is critical during this crisis and with on-going technological advancements. A willingness to face any problems and to find creative solutions is also highly desirable in this changing world. Thus, people who are highly aware and possess a growth mindset will stand out in the labor market.

What hard/technical skills are most important for human resources team leaders?

J. Adam Shoemaker Ph.D.

Associate Professor of Management & Human Resources, Saint Leo University

Even though these skills are much more trainable, it helps if HR professionals are familiar with HR information systems.
There are too many to name them all here (sorry, no free advertising)! It would be difficult for a candidate to be familiar with every platform a company might use for their HRIS, but it is good to know that they generally work in the same ways.
If the company asks if you have experience with a particular platform that you have never heard of, always be truthful but still be ready to ask intelligent questions about it: "I'm not too familiar with that platform, but I'd be curious to know about your employees' experiences with it. How long have you been using it, and how robust is the self-service interface?"

What soft skills should all human resources team leaders possess?

J. Adam Shoemaker Ph.D.

Associate Professor of Management & Human Resources, Saint Leo University

FYI, soft skills are a lot more difficult to train than hard skills. This is part of the reason that there is so much demand for soft skills - for the most part, they need to be innate to the candidate.
Here again, communication comes up - and here, it is important to recognize that communication is much more than just telling people. A good communicator is a great listener. He knows when to speak his mind and when to wait and see what happens. She knows how to collaborate effectively with people and how to take action when needed.

What human resources team leader skills would you recommend for someone trying to advance their career?

Sandi Dornhecker

Vice President of Human Resources, Chicago Zoological Society

Using technology in a work setting (such as Zoom or Microsoft Teams) and a focus on soft skills such as collaboration and flexibility (being willing to learn and contribute any way you can) will become increasingly important.

What type of skills will young human resources team leaders need?

Alex Moore

Junior Research Analyst, Association for Talent Development

Future training and development specialists can expect to see an increase in the need for skills related to virtual training design and facilitation. As companies have pivoted to offering mostly online training solutions and have seen that effort scale, we can expect that skills in these areas will become increasingly important for people who are new to the field. Therefore, graduates entering the job market who want to specialize in training delivery should showcase their ability to navigate the complexities of a virtual classroom. Our research shows that trainers at high-performing organizations are much more likely to use a wide variety of engaging activities in virtual classroom training than other organizations, and be adept at taking advantage of all of a virtual classroom platform's features to create a more enriching learning experience.

Another trend to watch, for recent graduates hoping to break into the training and development field, is the emergence of new roles. For example, our research has also found that less than a third of organizations had someone responsible for supporting trainers during the delivery of virtual classroom training, sometimes referred to as a learning producer, around the start of the COVID-19 pandemic. High-performing organizations are more likely to have someone in this position, and it's likely that a shift toward virtual training will make it more prevalent. Common job responsibilities for learning producers include providing technical support or troubleshooting during virtual classroom training, managing chat or learner questions, and managing live polls or surveys.

What technical skills for a human resources team leader stand out to employers?

Adam Smith Ph.D.

Bicentennial Professor, Associate Professor of Management, Enactus Sam Walton Fellow, Indiana University Kokomo

That varies by industry, employer, level, and position. Also, it depends on their approach to hiring and training. It is important that students research employers and industries that interest them. But overall, it may be skills such as decision-making, problem-solving, critical thinking, time management, and collaboration that remain vital. Going forward, effective communication, tech savviness, a positive view of change (as opportunity), and an openness to continuous learning may set people apart in organizations.

Do you want to know more?

List of human resources team leader skills to add to your resume

The most important skills for a human resources team leader resume and required skills for a human resources team leader to have include:

Succession Planning
HRIS
Corrective Action
Performance Management
I-9
Direct Reports
Open Enrollment
Open Door Culture
Open Positions
Exit Interviews
FMLA
Background Checks
PeopleSoft
Performance Reviews
Payroll Processing
SAP Human Resources

Benefits Administration
Disciplinary Actions
Training Programs
Administrative Tasks
Guest Service
Hr Administration
Unemployment Claims
Management System
Kronos
EEO
Legal Standards
Interview Process
Labor Relations
Learning Environment
Legal Compliance
Conflict Resolution

Development Programs
ADP
HCM
Personnel Actions
Professional Development
OM
Scheduling Process
Process Improvement
PowerPoint
Cobra
State Laws
Leave Administration
Training Schedules
Frequent Feedback
Review Process

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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