Ican jobs in Utica, NY

The Case Planner provides direct support and intensive preventive case planning for children and families involved with Oneida County Department of Family and Community Services (OCDFCS), who may be at risk of being placed into foster care. This role utilizes a strength-based wraparound approach that involves assessing client/family needs, linking families to appropriate services, developing and monitoring individualized plans of care, and ensuring compliance with all OCDFCS, state, and federal regulations. The Case Planner acts as a liaison between families, OCDFCS, service providers, and the community, and promotes the safety, well-being, and stability of children and families. This role requires strong communication, organizational, and community engagement skills to help families achieve positive outcomes in alignment with agency philosophy and regulatory requirements. Duties and Responsibilities: Support permanency planning efforts by working collaboratively with families, agency personnel and OCDFCS to prevent foster care placement, expedite safe reunification when placement occurs, and reduce the likelihood of re-entry into care. Conduct outreach to engage referred clients and families, assisting them in understanding agency philosophy, policies, and services. Maintain a caseload of 10-15 families, providing strength-based, family-centered, and culturally competent care and quality service to each family. Link clients and families to appropriate resources and services in a timely, coordinated manner. Maintain routine follow-up on linkages and referrals made. Review, create, and update service plans in collaboration with families, supervisors, and OCDFCS; submit revisions for approval prior to implementation. Schedules routine review meetings to update and discuss progress. Schedule and facilitate monthly team meetings with families, service providers, and other relevant stakeholders. Conduct at least 2 contacts per month (one home visit and one face-to-face contact) with each child/family on caseload. Serve as a liaison between client/family, OCDFCS, agency personnel, and community service providers as needed. Identify and utilize formal and informal community supports and networks to meet client/family needs. Maintain accurate, timely documentation and comprehensive client files in accordance with OCDFCS, ICAN, state and federal regulations. Attend all required meetings, court appearances, and conduct face-to-face client contacts as required. Participate in agency in-services, workshops, and seminars as required. Report incidents promptly and engage in quality improvement initiatives as directed by the supervisor. Travel within the county to meet clients in their homes, schools, or other relevant settings. Trainings as necessary and scheduled. Additional duties may be assigned, on an as needed basis. Education/Experience: Bachelor's Degree in Human Services or related field; Plus at least one year of experience working with youth and their families. Experience working in child welfare setting preferred. A valid NYS Driver's License is required.

The Youth Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities. Duties and Responsibilities: Outreach and engagement to formally enroll referred children into the care management program. Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts. Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable. Ensures all initial linkages are established and maintained. Collaborates with all services providers and establishes team communication plan.Monitors goals on a continuing basis and that team is communicating. Monitors that care plan is relevant to health home policies and procedures.Consults with family members and social supports to maintain support consistency.Advocates for additional services and linkages as appropriate.Maintains current care management documentation and information regarding care management activities within the required health IT system. Attends agency in-services, workshops and seminars as required. Education/Experience: Bachelor's degree (B. A.) in human services or mental health field from a four-year college or university; At least two years' experience in Human Services, primarily Mental Health and Substance Abuse. A valid NYS Driver's license is required

The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities. This position is based in Utica, NY covering Oneida County. Duties and Responsibilities: Responsible for outreach and engagement to formally enroll referred adults into the care management program. Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts. Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable. Ensures all initial linkages are established and maintained. Collaborates with all services providers and establishes team communication plan. Monitors goals on a continuing basis and that team is communicating. Monitors that care plan is relevant to health home policies and procedures. Consults with family members and social supports to maintain support consistency. Advocates for additional services and linkages as appropriate. Maintains current care management documentation and information regarding care management activities within the required health IT system. Education/Experience: Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field or a related field is preferred. A valid NYS Drivers License is required. At least one-year experience in Human Services, primarily Mental Health and Substance Abuse.

The Development Coordinator plays an active role as part of the ICAN Development Team, in building and strengthening relationships with donors, partners, and the broader community. This position coordinates fundraising, engagement, and outreach activities and works collaboratively with staff and volunteers to advance the organization's mission. The role offers flexibility in responsibilities and opportunities to grow within nonprofit development and community engagement. Duties and Responsibilities : Donor & Community Engagement Collaborate as part of the development team to help plan and carry out annual fundraising strategies and priorities Build and maintain positive relationships with donors, supporters, and community partners Coordinate donor communications, acknowledgments, and outreach activities. Maintain donor information and records to ensure accurate and meaningful engagement Carry out stewardship activities that help donors stay connected to the agency. Fundraising & Development Coordinate elements of individual giving and community fundraising efforts. Participate in donor cultivation and solicitation activities. Assist with preparing fundraising materials and tracking gifts and commitments. Help monitor fundraising progress and contribute to basic reporting and follow up Events & Outreach Coordinate community events, gatherings, and engagement activities Manage communication, logistics, and follow-up related to events Engage volunteers and partners involved in events or outreach efforts Help create welcoming, inclusive, and positive experiences for attendees and supporters. Development & Organizational Coordination Carry out fundraising and engagement initiatives in collaboration with the team. Coordinate schedules, timelines, and related activities. Prepare basic reports, tracking tools, and documentation. Performs other duties as assigned. Education/Experience: Bachelor's Degree in Business, Non-profit Management, or related field such as Communications, Public Relations or Marketing; A minimum of three years of development or related experience. Will consider a combination of the above education and experience. A valid NYS Driver's License is required.

The Play Ambassador position supports both the Utica Children's Museum and the Mobile Museum programming. A Play Ambassador serves as a facilitator by providing exceptional customer service, implementation of key early childhood education and developmental frameworks, and by ensuring safety practices are maintained in order to foster a fun, playful, stimulating, and inclusive environment for all children and families. The Play Ambassador will promote the philosophy and mission of the agency by performing the following duties. Shift: Wednesday-Saturday 9:30am-5:30pm, Sundays 9:30am-4pm Duties and Responsibilities Guest Engagement & Customer Service: Greet visitors, provide museum orientation, answer questions, resolve concerns diplomatically, and ensure a positive guest experience. Actively engage visitors, initiate conversations, and provide meaningful interactions. Facilitate Play & Learning: Engage in interactive play, guide children through exhibits and activities, and inspire learning through hands-on programs. Program & Event Implementation: Lead arts, crafts, storytelling, music, drama, movement, and cooperative games and activities both in the museum and at community events. Event & Party Assistance: Assist with facilitating school visits, summer camps, private events, birthday parties, field trips and outreach programs to create memorable experiences at the Children's Museum and with the Mobile Museum. Safety & Supervision: Monitor play areas, enforce rules, ensure visitor safety, and handle emergencies calmly and effectively. Exhibit & Facility Maintenance: Participate in routine checks, monitor exhibits, reset props, remove unsafe objects, uphold cleanliness standards by performing daily sanitizing and cleaning tasks, and report maintenance needs to Management. Communication & Teamwork: Collaborate with staff to ensure smooth operations and an engaging environment. Communicate with management when supplies are needed or something needs attention. Visitor Feedback & Continuous Improvement: Collect guest insights and report to management for experience enhancements. Mentoring & Training: Assist in training and mentoring fellow staff members as requested. Support Mobile Museum Operations: Assist with transportation, perform unloading and loading of vehicle, set up and break down of exhibits, and ensure necessary supplies are secured for Mobile Museum events and associated activities. Flexible Scheduling: Must be willing to work a flexible, variable schedule, including some holidays, evenings, and weekend days. Other duties may be assigned. Knowledge, Skills & Abilities: Interest and ability in working with children and families from a variety of backgrounds, abilities, experiences, perspectives. Ideal candidates must be engaging, enthusiastic, outgoing and energetic-willing to play. Excellent communication skills- can effectively communicate to visitors the educational content and value of museum exhibits and programs. Comfortable addressing large groups as well as in one-on-one interactions with visitors. Good interpersonal and organizational skills. Uses sensitivity and good judgment when engaging with children and families. Brings issues or concerns to appropriate supervisor. Must have a passion for play and guest service along with genuine joy interacting with children and families. Must have a positive attitude and strong work ethnic. Ability to respond to challenging situations in a calm and professional manner. Strong organizational skills and ability to work in a fast-paced environment. Respectful, approachable, and engaging personality. Commitment to maintaining a safe, clean, and organized environment. Education/Experience: Minimum High School Diploma or equivalent preferred. Applicants must be 18 years of age or older. Experience working with a child/family audience in a customer service environment or similar role (this includes relevant paid and unpaid work/volunteer/community work). Course-work in Early Learning or Childhood Development (0-10 years old) a plus. Experience working or volunteering with children in an educational or recreation setting.

The Mental Health Professional is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions. The Licensed Mental Health Professional will address the clinical needs of the children and the complex needs of the entire family unit. Will adhere to and promote the philosophy and mission of the company by performing the following duties. Duties & Responsibilities: Provide case contacts, which include home visits. Complete assessments, provide individual/family/group therapy, treatment planning, monitoring and crisis management. Address the clinical needs of the children and the complex needs of the entire family unit. Treatment interventions utilized by this team member must be individualized to the child and family, as well as evidence-based. Assist with providing therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth's behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth's capacity to achieve age-appropriate developmental milestones. Provides crisis response, which includes a rotating on call schedule amongst the ACT team members. Participation in daily morning team meetings and bi-weekly supervision. They must successfully complete the required ACT Institute trainings as well as obtain and maintain CANS certification. Education/Experience: Professional License by the New York State Education Department is required and operating within the practitioner's scope of practice as defined by New York State law. This license includes that of a licensed social worker (LMSW), licensed marriage and family therapist (LMFT), licensed mental health counselor (LMHC), or licensed creative art therapists (LCAT). At least 3-5 years of experience working with children and youth with significant emotional disorders, severe mental, emotional and behavioral impairments (commensurate with RTF or CR level of care), histories of hospitalization, and families with complex, multi-system needs, in crisis, with children in a mental health setting, or related experience. Experience with providing evidence-based treatments and familiarity with evidence-based practices is crucial to this role. A Valid NYS Driver's License is required.

Job Description The Student Engagement Specialist will support students in the Utica City School District by providing the facilitation and coordination of individualized wraparound services. Promotes the philosophy and mission of the agency by performing the following duties. Duties and Responsibilities: Assist in the identification, enrollment and monitoring of students in need of services. Provide Tier 2 Interventions and supports to identified students. Monitors, analyzes, and collaborates with teachers, therapists, other mental health staff and students in developing, implementing and monitoring individual student academic and behavioral progress and goals for identified students. Works to coordinate and monitor ICAN Services for identified UCSD students in need. Assists in the design, coordination, and implementation of groups with identified students. Serve as a liaison between families of identified youth and school officials to better engage them in their child's educational process.| Collaborate with other ICAN programs and services that might benefit UCSD students. Assist in the design, implementation, oversight and delivery of various truancy initiatives to ensure students remain engaged in their educational process. Directs students to use positive behaviors for success in the classroom and with diverse teaching styles. Support various UCSD initiatives by working to recruit and retain students in those programs. Adheres to best practices in professional ethics and boundaries. Evaluates crisis situations and escalated behaviors and provide appropriate interventions and support. Additional duties may be assigned, on an as-needed basis. Education/Experience: Associates Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor's Degree in Education, Special Education, Psychology, Social Work, or related field required. At least two years relevant experience in traditional and non-traditional youth service setting required. Additional professional development in specialty areas helpful. Ability to adjust to student, staff, and program needs. Experience working with students with severe emotional and behavioral problems required. A valid NYS Driver's License is preferred; reliable transportation is required.

Job Description The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities. This position is based in Utica, NY covering Oneida County. Duties and Responsibilities: Responsible for outreach and engagement to formally enroll referred adults into the care management program. Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts. Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable. Ensures all initial linkages are established and maintained. Collaborates with all services providers and establishes team communication plan. Monitors goals on a continuing basis and that team is communicating. Monitors that care plan is relevant to health home policies and procedures. Consults with family members and social supports to maintain support consistency. Advocates for additional services and linkages as appropriate. Maintains current care management documentation and information regarding care management activities within the required health IT system. Education/Experience: Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field or a related field is preferred. A valid NYS Drivers License is required. At least one-year experience in Human Services, primarily Mental Health and Substance Abuse.

Program Summary : The Crisis Residence program is a unique program providing trauma informed care in a therapeutic milieu for children experiencing a crisis. The purpose of a Children's Crisis Residence Program is to stabilize a child's crisis symptoms and restore the child to a level of functioning and stability that supports their transition back to community-based services and supports to prevent or reduce future crises. The crisis residence program provides 24/7 monitoring and supervision, as well as intensive crisis treatment and support for the child, family, and caregivers to facilitate the child's successful return home and/or to the community. Position Summary : The Clinician is responsible for providing individual and group therapy for up to 8 youth at a time. Family therapy may also be offered as needed. The Qualified Mental Health Professional is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions. The Licensed Mental Health Professional will address the clinical needs of the children and the complex needs of the entire family unit. Will adhere to and promote the philosophy and mission of the company by performing the following duties. Shift: This is a Full-Time position at 35 hours per week, will include afternoon and evenings during the week while children are in school, and can include weekend hours as needed. Duties and Responsibilities : Complete assessments, and documentation, provide individual/family/group therapy, treatment planning, servicing planning monitoring, and crisis management. Address the clinical needs of the children and the complex needs of the entire family unit. Treatment interventions utilized by this team member must be individualized to the child and family, as well as evidence-based, and Trauma-Informed In collaboration with Care Coordinator, link the youth and their families to necessary resources and services in a timely and coordinated manner. Consistently demonstrates a strength-based approach and Trauma Informed Care. Assist with providing therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth's behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth's capacity to achieve developmental milestones. Ensure outreach efforts to support families in their service provisions. Coordinate treatment team meetings for the youth and their families. Completes all required documentation in a comprehensive and timely manner. Engage youth and assist families with an understanding of agency philosophy and policies. Participate in training sessions and stay current with training updates as required. Attends agency in-services, workshops and seminars as required. Participates bi-weekly supervision. Completes all required documentation in a comprehensive and timely manner. Additional duties may be assigned, on an as needed basis. Education / Experience: At least 3-5 years of experience working with children and youth with significant emotional disorders, severe mental, emotional, and behavioral impairments histories of hospitalization, and families with complex, multi-system needs, in crisis, with children in a mental health setting, or related experience. Experience with providing evidence-based treatments and familiarity with evidence-based practices is crucial to this role. Professional License by the New York State Education Department is required and operates within the practitioner's scope of practice as defined by New York State law. This license includes that of a licensed social worker (LMSW), Licensed Clinical Social Work (LCSW), licensed marriage and family therapist (LMFT), licensed mental health counselor (LMHC), or licensed creative art therapist (LCAT). All staff must be cleared with the New York State Central Registry, New York State Justice Center, and complete a background check/fingering printing in accordance with 14 NYCRR Part 550 regarding criminal background checks, and NYS Social Services Law Section 424 regarding the child abuse and neglect registry. A valid New York State driver's license and reliable transportation is required. Individuals must be 21 years of age or older.

The Community Based Support Specialist works as part of a multidisciplinary team and provides direct services to children and families engaged by ICAN. The wraparound service provider makes service decisions in a variety of settings including biological, pre-adoptive, and/or foster homes, schools, and communities to meet the needs and preferences of the children and families. They are expected to promote the philosophy and mission of the agency through the following (but not limited to) roles: Family Skills Training Curfew Checks Rise and Shine Services Crisis Avoidance Psychosocial Rehabilitation Rehabilitative Psychoeducation Strength Based Service Planning Daily Living Skills/Community Integration Treatment. Duties & Responsibilities: Demonstrate skills that promote a safe physical and emotional environment for the participant within the context of their living environment and community. Successfully complete any/all required trainings (general orientation and service specific) within established timeframes. Adhere to all agency policies including confidentiality, attendance, and cultural sensitivity. Provide any/all services assigned in the active service plan. Including completion of annual and ongoing functional assessments. Attend any/all scheduled team meetings with the Participant and providers and/or with any other individuals involved in the planning and care. Remain in contact with participant, natural support and service coordinator and other providers to ensure continuity of care. Act as a liaison between client and family, agency personnel and other service providers as necessary and appropriate. Complete all required documentation in a comprehensive and timely manner as required by the waivers, RRDS, DOH and ICAN regulations. Participate in the agency's utilization review, incident reporting and quality improvement program as deemed appropriate by the supervisor. Work directly with participants to provide assistance with learning skills such as budgeting, grocery shopping, home maintenance, pre-vocational training, cognitive remediation, problem solving, and development of functional compensation strategies, medication management, and self-care skills. Work flexible hours as dictated by service need including working weekends, evenings, and split shifts as required. Travel is required in order to provide services in multiple settings including, but not limited to family homes, local schools, community programs, and places of employment. Education/Experience: . Preferred: Associate's Degree in Education, Special Education, Psychology, Social Work, or related field and four years relevant experience or Bachelor's Degree in Education, Special Education, Psychology, Social Work, Human Services or related field required with at least two years relevant experience in traditional and non-traditional youth service setting required. Additional professional development in specialty areas helpful. Ability to adjust to children, staff, and program needs. Experience working with children with severe emotional and behavioral problems required. Valid NYS Driver's License is required.

The Play Ambassador position supports both the Utica Children's Museum and the Mobile Museum programming. A Play Ambassador serves as a facilitator by providing exceptional customer service, implementation of key early childhood education and developmental frameworks, and by ensuring safety practices are maintained in order to foster a fun, playful, stimulating, and inclusive environment for all children and families. The Play Ambassador will promote the philosophy and mission of the agency by performing the following duties. Shift: Wednesday-Saturday 9:30am-5:30pm, Sundays 9:30am-4pm Duties and Responsibilities Guest Engagement & Customer Service: Greet visitors, provide museum orientation, answer questions, resolve concerns diplomatically, and ensure a positive guest experience. Actively engage visitors, initiate conversations, and provide meaningful interactions. Facilitate Play & Learning: Engage in interactive play, guide children through exhibits and activities, and inspire learning through hands-on programs. Program & Event Implementation: Lead arts, crafts, storytelling, music, drama, movement, and cooperative games and activities both in the museum and at community events. Event & Party Assistance: Assist with facilitating school visits, summer camps, private events, birthday parties, field trips and outreach programs to create memorable experiences at the Children's Museum and with the Mobile Museum. Safety & Supervision: Monitor play areas, enforce rules, ensure visitor safety, and handle emergencies calmly and effectively. Exhibit & Facility Maintenance: Participate in routine checks, monitor exhibits, reset props, remove unsafe objects, uphold cleanliness standards by performing daily sanitizing and cleaning tasks, and report maintenance needs to Management. Communication & Teamwork: Collaborate with staff to ensure smooth operations and an engaging environment. Communicate with management when supplies are needed or something needs attention. Visitor Feedback & Continuous Improvement: Collect guest insights and report to management for experience enhancements. Mentoring & Training: Assist in training and mentoring fellow staff members as requested. Support Mobile Museum Operations: Assist with transportation, perform unloading and loading of vehicle, set up and break down of exhibits, and ensure necessary supplies are secured for Mobile Museum events and associated activities. Flexible Scheduling: Must be willing to work a flexible, variable schedule, including some holidays, evenings, and weekend days. Other duties may be assigned. Knowledge, Skills & Abilities: Interest and ability in working with children and families from a variety of backgrounds, abilities, experiences, perspectives. Ideal candidates must be engaging, enthusiastic, outgoing and energetic-willing to play. Excellent communication skills- can effectively communicate to visitors the educational content and value of museum exhibits and programs. Comfortable addressing large groups as well as in one-on-one interactions with visitors. Good interpersonal and organizational skills. Uses sensitivity and good judgment when engaging with children and families. Brings issues or concerns to appropriate supervisor. Must have a passion for play and guest service along with genuine joy interacting with children and families. Must have a positive attitude and strong work ethnic. Ability to respond to challenging situations in a calm and professional manner. Strong organizational skills and ability to work in a fast-paced environment. Respectful, approachable, and engaging personality. Commitment to maintaining a safe, clean, and organized environment. Education/Experience: Minimum High School Diploma or equivalent preferred. Applicants must be 18 years of age or older. Experience working with a child/family audience in a customer service environment or similar role (this includes relevant paid and unpaid work/volunteer/community work). Course-work in Early Learning or Childhood Development (0-10 years old) a plus. Experience working or volunteering with children in an educational or recreation setting.

The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities. This position is based in Utica, NY covering Oneida County. Duties and Responsibilities: Responsible for outreach and engagement to formally enroll referred adults into the care management program. Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts. Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable. Ensures all initial linkages are established and maintained. Collaborates with all services providers and establishes team communication plan. Monitors goals on a continuing basis and that team is communicating. Monitors that care plan is relevant to health home policies and procedures. Consults with family members and social supports to maintain support consistency. Advocates for additional services and linkages as appropriate. Maintains current care management documentation and information regarding care management activities within the required health IT system. Education/Experience: Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field or a related field is preferred. A valid NYS Drivers License is required. At least one-year experience in Human Services, primarily Mental Health and Substance Abuse.

The Kids Herkimer Preventive Worker provides social work services for individuals and families, including children, to assist them with their economic, social and environmental difficulties and does related work as required. The work is performed under supervision with in-service training provided. The Preventive Worker, in consultation with the supervising worker, formulates and carries out plans to meet the individual needs of the cases assigned. The Preventive Worker adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities: Duties & Responsibilities: Formulates and carries out plans to meet the needs of the individual or family. Provides counseling to motivate the individual or family to increase their own capacity and confidence in their ability to handle problems. Studies the background and need for care of children referred, securing information from the child, the family, relatives, schools, churches, family courts and other agencies. When foster care is necessary, determines whether the child's needs can best be met in an institution or a foster family home. Plans with parents and relatives for the care of the children and reestablishment of the home. Establishes a relationship with individuals and families, to persuade them to avail themselves of recommended social services. Identifies the need for services, through in-depth discussions with clients. Maintains liaison with various agencies to which individuals and families can be referred for services. Works closely with other staff personnel, such as homemakers, in carrying out the plan for services. Reviews existing case records for available information, for use in formulating a plan of treatment. Periodically reviews cases, to determine changes in the individual or family's situations affecting need for services. Additional duties may be assigned on an as needed basis. Education/Experience: Bachelor's Degree in Education, Special Education, Psychology, Social Work, or related field required with at least two years relevant experience in traditional and non-traditional youth service setting. Working knowledge of Federal, State and local public welfare laws and programs; ability to establish and maintain successful relationships with people; resourcefulness; sensitivity to the reactions of others; good powers of observation and analysis; initiative; tact; emotional maturity; good judgement; physical condition commensurate with the requirement of the job. A valid NYS driver's license is required.

The Family Support Specialist provides direct support to families involved in the child welfare system in Oneida County. This role is responsible for facilitating evidence-based parenting courses, leading parent support groups, providing direct support to parents/guardians, assisting Preventive Case Planners in the field as needed, and providing supervised visitation coverage. The Family Support Specialist works in partnership with families, agency staff, Oneida County Department of Family and Community Services (OCDFCS), and community providers to strengthen parenting skills, promote child safety and well-being, and support family stability. Duties and Responsibilities: Facilitate evidence-based parenting education programs (such as Nurturing Parenting Program, Active Parenting, Incredible Years, etc.) for parents and caregivers with children ages 0-18 involved in the child welfare system. Lead parent support groups that promote peer connection, learning, growth, and support. Provide 1:1 support to Preventive Case Planners in the field, including supporting parents with skill-building, coaching, and access to resources. Typically through in-home visits and/or at other locations (school, community agencies, etc.) Deliver strengths-based, culturally responsive services that engage families as active partners in the change process. Assist Case Planners as needed to support family engagement. Coordinate and complete intakes for clients/families referred to ICAN by Oneida County Department of Family and Community Services for supervised visitation. Cover supervised visitation sessions as needed, ensuring safe, structured, and supportive environments for children and families. Administer evidence-based pre and post Adult-Adolescent Parenting Inventory (AAPI) assessments for clients/families in both supervised visitations and parenting education programs to measure changes in parent and child rearing attitudes. Maintain accurate, timely, and professional documentation in accordance with agency policies and contract/regulatory requirements. Participate in case conferences, staff meetings, and training to support professional growth and program quality. Work collaboratively with families, agency colleagues and community partners to coordinate services and supports. Attend all required meetings, court appearances, and trainings as required. Become credentialed as a Family Peer Advocate, if eligible, within 6 months of hire. Additional duties may be assigned, on an as needed basis. Education/Experience: Lived experience as a parent or caregiver of a child who has been involved in child welfare, behavioral health, mental health, juvenile justice, or similar systems, preferred Associate's or Bachelor's degree in Human Services, Social Work, Psychology, or a related field preferred; equivalent experience considered. Experience working with families, preferably in child welfare, parenting education, and/or family support services. Knowledge of child development, parenting strategies, and family dynamics. Flexibility to work evenings and occasional weekends to meet family needs. Valid driver's license and reliable transportation required.

A Healthy Families Resource and Support Specialist identifies, recruits and interviews families to assess health and social service needs of families and children to determine their level of risk. Conducts outreach and in-home recruitment, in addition to home visiting activities for expecting and new parents. The Healthy Families Resource and Support Specialist does so by performing the following duties. Duties & Responsibilities: The HF Resource and Support Specialist identifies, recruits and interviews families in their home to determine level of risk, obtaining informed consent from the family and referring families to appropriate resources (including home visiting services). Provide interventions/referrals that are family centered and strength based directed at establishing a trusting relationship. Maintain a caseload and conduct regular home visits with families to assist them in strengthening their parent-child relationship. Assist parents in improving their skills to optimize the home environment, improving the family support system and increasing the family's ability to problem solve and assume the role of advocate for themselves and their children. Assures that all records are accurate and up-to-date. HFRSS will utilize a computer and other office equipment to gather, record, retrieve, collate, copy, and disseminate information. Attends center meetings, case reviews, staff meetings, parent meetings, in-services, tabling events, supervisions, and other meetings/trainings as directed. Responsible for assisting the family in establishing goals and a plan for accomplishment of these goals. Responsible for assessing realistic short term and long-term goals for normal growth and development of target children. Responsible for working flexible hours to meet the needs of working families and availability for emergency situations. Establish and maintain personal and programmatic boundaries, while providing supportive services. Offer strong interpersonal skills and the ability to relate to individuals who may not share basic commonality including value system and behavior norms. Maintain confidentiality of all acquired information. Education/Experience: A high school diploma/GED with experience working with, or assisting, at-risk children and families in a community setting. Knowledge of infant and child development is preferred. Valid Driver's License and reliable transportation is required.

Job Description The Play Ambassador position supports both the Utica Children's Museum and the Mobile Museum programming. A Play Ambassador serves as a facilitator by providing exceptional customer service, implementation of key early childhood education and developmental frameworks, and by ensuring safety practices are maintained in order to foster a fun, playful, stimulating, and inclusive environment for all children and families. The Play Ambassador will promote the philosophy and mission of the agency by performing the following duties. Shift: Wednesday-Saturday 9:30am-5:30pm, Sundays 9:30am-4pm Duties and Responsibilities Guest Engagement & Customer Service: Greet visitors, provide museum orientation, answer questions, resolve concerns diplomatically, and ensure a positive guest experience. Actively engage visitors, initiate conversations, and provide meaningful interactions. Facilitate Play & Learning: Engage in interactive play, guide children through exhibits and activities, and inspire learning through hands-on programs. Program & Event Implementation: Lead arts, crafts, storytelling, music, drama, movement, and cooperative games and activities both in the museum and at community events. Event & Party Assistance: Assist with facilitating school visits, summer camps, private events, birthday parties, field trips and outreach programs to create memorable experiences at the Children's Museum and with the Mobile Museum. Safety & Supervision: Monitor play areas, enforce rules, ensure visitor safety, and handle emergencies calmly and effectively. Exhibit & Facility Maintenance: Participate in routine checks, monitor exhibits, reset props, remove unsafe objects, uphold cleanliness standards by performing daily sanitizing and cleaning tasks, and report maintenance needs to Management. Communication & Teamwork: Collaborate with staff to ensure smooth operations and an engaging environment. Communicate with management when supplies are needed or something needs attention. Visitor Feedback & Continuous Improvement: Collect guest insights and report to management for experience enhancements. Mentoring & Training: Assist in training and mentoring fellow staff members as requested. Support Mobile Museum Operations: Assist with transportation, perform unloading and loading of vehicle, set up and break down of exhibits, and ensure necessary supplies are secured for Mobile Museum events and associated activities. Flexible Scheduling: Must be willing to work a flexible, variable schedule, including some holidays, evenings, and weekend days. Other duties may be assigned. Knowledge, Skills & Abilities: Interest and ability in working with children and families from a variety of backgrounds, abilities, experiences, perspectives. Ideal candidates must be engaging, enthusiastic, outgoing and energetic-willing to play. Excellent communication skills- can effectively communicate to visitors the educational content and value of museum exhibits and programs. Comfortable addressing large groups as well as in one-on-one interactions with visitors. Good interpersonal and organizational skills. Uses sensitivity and good judgment when engaging with children and families. Brings issues or concerns to appropriate supervisor. Must have a passion for play and guest service along with genuine joy interacting with children and families. Must have a positive attitude and strong work ethnic. Ability to respond to challenging situations in a calm and professional manner. Strong organizational skills and ability to work in a fast-paced environment. Respectful, approachable, and engaging personality. Commitment to maintaining a safe, clean, and organized environment. Education/Experience: Minimum High School Diploma or equivalent preferred. Applicants must be 18 years of age or older. Experience working with a child/family audience in a customer service environment or similar role (this includes relevant paid and unpaid work/volunteer/community work). Course-work in Early Learning or Childhood Development (0-10 years old) a plus. Experience working or volunteering with children in an educational or recreation setting.

The Mental Health Professional is responsible for providing treatment to children and their families to support identified treatment goals and targeted service interventions. The Licensed Mental Health Professional will address the clinical needs of the children and the complex needs of the entire family unit. Will adhere to and promote the philosophy and mission of the company by performing the following duties. Duties & Responsibilities: Provide case contacts, which include home visits. Complete assessments, provide individual/family/group therapy, treatment planning, monitoring and crisis management. Address the clinical needs of the children and the complex needs of the entire family unit. Treatment interventions utilized by this team member must be individualized to the child and family, as well as evidence-based. Assist with providing therapeutic communication and interactions with youth/families for the purpose of alleviating symptoms or functional limitations associated with a child/youth's behavioral health diagnosis, reversing or changing maladaptive patterns of behavior, encouraging personal growth and development, and supporting the child/youth's capacity to achieve age-appropriate developmental milestones. Provides crisis response, which includes a rotating on call schedule amongst the ACT team members. Participation in daily morning team meetings and bi-weekly supervision. They must successfully complete the required ACT Institute trainings as well as obtain and maintain CANS certification. Education/Experience: Professional License by the New York State Education Department is required and operating within the practitioner's scope of practice as defined by New York State law. This license includes that of a licensed social worker (LMSW), licensed marriage and family therapist (LMFT), licensed mental health counselor (LMHC), or licensed creative art therapists (LCAT). At least 3-5 years of experience working with children and youth with significant emotional disorders, severe mental, emotional and behavioral impairments (commensurate with RTF or CR level of care), histories of hospitalization, and families with complex, multi-system needs, in crisis, with children in a mental health setting, or related experience. Experience with providing evidence-based treatments and familiarity with evidence-based practices is crucial to this role. A Valid NYS Driver's License is required.

Job Description The Kids Herkimer Preventive Worker provides social work services for individuals and families, including children, to assist them with their economic, social and environmental difficulties and does related work as required. The work is performed under supervision with in-service training provided. The Preventive Worker, in consultation with the supervising worker, formulates and carries out plans to meet the individual needs of the cases assigned. The Preventive Worker adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities: Duties & Responsibilities: Formulates and carries out plans to meet the needs of the individual or family. Provides counseling to motivate the individual or family to increase their own capacity and confidence in their ability to handle problems. Studies the background and need for care of children referred, securing information from the child, the family, relatives, schools, churches, family courts and other agencies. When foster care is necessary, determines whether the child's needs can best be met in an institution or a foster family home. Plans with parents and relatives for the care of the children and reestablishment of the home. Establishes a relationship with individuals and families, to persuade them to avail themselves of recommended social services. Identifies the need for services, through in-depth discussions with clients. Maintains liaison with various agencies to which individuals and families can be referred for services. Works closely with other staff personnel, such as homemakers, in carrying out the plan for services. Reviews existing case records for available information, for use in formulating a plan of treatment. Periodically reviews cases, to determine changes in the individual or family's situations affecting need for services. Additional duties may be assigned on an as needed basis. Education/Experience: Bachelor's Degree in Education, Special Education, Psychology, Social Work, or related field required with at least two years relevant experience in traditional and non-traditional youth service setting. Working knowledge of Federal, State and local public welfare laws and programs; ability to establish and maintain successful relationships with people; resourcefulness; sensitivity to the reactions of others; good powers of observation and analysis; initiative; tact; emotional maturity; good judgement; physical condition commensurate with the requirement of the job. A valid NYS driver's license is required.

Job Description The Family Support Specialist provides direct support to families involved in the child welfare system in Oneida County. This role is responsible for facilitating evidence-based parenting courses, leading parent support groups, providing direct support to parents/guardians, assisting Preventive Case Planners in the field as needed, and providing supervised visitation coverage. The Family Support Specialist works in partnership with families, agency staff, Oneida County Department of Family and Community Services (OCDFCS), and community providers to strengthen parenting skills, promote child safety and well-being, and support family stability. Duties and Responsibilities: Facilitate evidence-based parenting education programs (such as Nurturing Parenting Program, Active Parenting, Incredible Years, etc.) for parents and caregivers with children ages 0-18 involved in the child welfare system. Lead parent support groups that promote peer connection, learning, growth, and support. Provide 1:1 support to Preventive Case Planners in the field, including supporting parents with skill-building, coaching, and access to resources. Typically through in-home visits and/or at other locations (school, community agencies, etc.) Deliver strengths-based, culturally responsive services that engage families as active partners in the change process. Assist Case Planners as needed to support family engagement. Coordinate and complete intakes for clients/families referred to ICAN by Oneida County Department of Family and Community Services for supervised visitation. Cover supervised visitation sessions as needed, ensuring safe, structured, and supportive environments for children and families. Administer evidence-based pre and post Adult-Adolescent Parenting Inventory (AAPI) assessments for clients/families in both supervised visitations and parenting education programs to measure changes in parent and child rearing attitudes. Maintain accurate, timely, and professional documentation in accordance with agency policies and contract/regulatory requirements. Participate in case conferences, staff meetings, and training to support professional growth and program quality. Work collaboratively with families, agency colleagues and community partners to coordinate services and supports. Attend all required meetings, court appearances, and trainings as required. Become credentialed as a Family Peer Advocate, if eligible, within 6 months of hire. Additional duties may be assigned, on an as needed basis. Education/Experience: Lived experience as a parent or caregiver of a child who has been involved in child welfare, behavioral health, mental health, juvenile justice, or similar systems, preferred Associate's or Bachelor's degree in Human Services, Social Work, Psychology, or a related field preferred; equivalent experience considered. Experience working with families, preferably in child welfare, parenting education, and/or family support services. Knowledge of child development, parenting strategies, and family dynamics. Flexibility to work evenings and occasional weekends to meet family needs. Valid driver's license and reliable transportation required.