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Imac technician skills for your resume and career

Updated January 8, 2025

2 min read

Quoted expert

Joshua Davis Ph.D.

Below we've compiled a list of the most critical imac technician skills. We ranked the top skills for imac technicians based on the percentage of resumes they appeared on. For example, 23.8% of imac technician resumes contained cable management as a skill. Continue reading to find out what skills an imac technician needs to be successful in the workplace.

15 imac technician skills for your resume and career

1. Cable Management

Here's how imac technicians use cable management:

Cable management and Inventory documentation.
Perform proper cable management for all components.

2. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how imac technicians use technical support:

Provided technical support for testing centers using terminal emulation software for server reboots and worked closely with application teams for escalation.
Worked for Ascension Health owned medical offices and hospitals providing technical support of desktop computers, applications and related technology.

3. Desk Side Support

Here's how imac technicians use desk side support:

Provide desk side support and program navigation training /guidance to senior management and program leads.
Worked on various desk side support tickets installing hardware and software applications.

4. Workstations

Here's how imac technicians use workstations:

Installed hard drive, NIC cards, Motherboards, rebuild workstations (ghosting).
Performed a trading floor relocation in collaboration with the IT team by installing monitors and organizing workstations.

5. Image PC

Here's how imac technicians use image pc:

Disconnect PCs, pack PC appropriately, fill out in full form appropriate moves checklists and then reconnect the PC.
Install new equipment (Desktop PCs, laptops, printer/scanners) for clients and remove the old hardware.

6. Remedy

Here's how imac technicians use remedy:

Managed assigned tickets using Remedy.
Used Remedy (a card cataloging system for existing company equipment) as investigative tool.

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7. Trouble Tickets

A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.

Here's how imac technicians use trouble tickets:

Performed Tier II Break / Fix on trouble tickets.
Entered and tracked within trouble ticketing system.

8. Windows XP

Here's how imac technicians use windows xp:

Supported Microsoft products including Windows XP and 2000, Office 2007 and 2003, Exchange.
Upgraded and transferred data from Windows 2000 to Windows XP Professional.

9. Network Printers

Here's how imac technicians use network printers:

Install local and network printer software via server.
Configured over 300 network printers.

10. Network Connectivity

Here's how imac technicians use network connectivity:

Assisted with implementation of PCs and monitors for over 500 users while monitoring and testing network connectivity.
Maintained telecommunications and network connectivity.

11. VPN

A Virtual Private Network, VPN encrypts a device's internet access, activity, and identity through a secure server, making data theft and third-party traceability more difficult, and increasing the privacy and security of public and private networks, the internet, and Wi-Fi hotspots. The VPN is designed to protect one's system and network from being compromised.

Here's how imac technicians use vpn:

Configured Cisco VPN and PGP hard disk encryption for laptops.
Configured tokens for VPN access.

12. Bloomberg

Bloomberg is a news company that provides real-time and historical prices, financial data, news and insights, stock analysis and trends, as well as information and reports on the entire economy. Bloomberg harnesses the power of technology to connect the world's decision-makers with accurate financial market intelligence and help them make faster, smarter decisions.

Here's how imac technicians use bloomberg:

Contracted under Bloomberg L.P. for a global computer migration project.
Convert, Install and Configure Bloomberg PC's in Trading and Non-Trading areas consisting of either Closed or Open Bloomberg setups.

13. Lotus Notes

Here's how imac technicians use lotus notes:

Installed and troubleshoot Lotus Notes 6.5 for end users desktop/laptop.
Supported IBM products including Lotus Notes and Domino Server

14. Data Migration

Here's how imac technicians use data migration:

Installed new operating systems and performed data migration.
Installed, configured, data migration, possible diagnosing, and upgrading all hardware and equipment while ensuring its optimal performance.

15. Computer Software

Here's how imac technicians use computer software:

Assist individuals and business to upgrade computer hardware, install computer software, and upgrade computer systems for compatibility and security.
Provided advice and assistance concerning computer software and/or equipment specifications for the utilization and acquisition, resolve issues involving conflicting requirements.

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What skills help Imac Technicians find jobs?

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What type of skills will young imac technicians need?

Joshua Davis Ph.D.

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.

Do you want to know more?

List of imac technician skills to add to your resume

The most important skills for an imac technician resume and required skills for an imac technician to have include:

Cable Management
Technical Support
Desk Side Support
Workstations
Image PC
Remedy
Trouble Tickets

Windows XP
Network Printers
Network Connectivity
VPN
Bloomberg
Lotus Notes
Data Migration

Computer Software
SLA
End-User Support
Software Problems
Computer Equipment

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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