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What is an import customer service manager and how to become one

Updated January 8, 2025
3 min read
There is more than meets the eye when it comes to being an import customer service manager. For example, did you know that they make an average of $21.42 an hour? That's $44,548 a year! Between 2018 and 2028, the career is expected to grow -3% and produce -38,100 job opportunities across the U.S.
ScoreImport Customer Service ManagerUS Average
Salary
3.5

Avg. Salary $44,548

Avg. Salary $59,228

Stability level
6.6

Growth rate -3%

Growth rate 0.3%

Diversity
7.2
Race

American Indian and Alaska Native 0.83%

Asian 16.77%

Black or African American 4.91%

Hispanic or Latino 24.59%

Unknown 6.83%

White 46.07%

Gender

female 69.78%

male 30.22%

Age - 41.5
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41.5
Stress level
6.6

Stress level is high

7.1 - high

Complexity level
5.0

Complexity level is intermediate

7 - challenging

Work life balance
3.5

Work life balance is poor

6.4 - fair

Import customer service manager career paths

Key steps to become an import customer service manager

  1. Explore import customer service manager education requirements

    Most common import customer service manager degrees

    Bachelor's

    44.3 %

    Associate

    23.4 %

    High School Diploma

    19.4 %
  2. Start to develop specific import customer service manager skills

    SkillsPercentages
    Customer Service12.52%
    Delivery Orders11.11%
    Data Entry9.53%
    Import Shipments7.04%
    USDA5.51%
  3. Complete relevant import customer service manager training and internships

    Accountants spend an average of 3-6 months on post-employment, on-the-job training. New import customer service managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an import customer service manager based on U.S. Bureau of Labor Statistics data and data from real import customer service manager resumes.
  4. Research import customer service manager duties and responsibilities

    • Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
    • Input pertinent information into ABI and AS400 system.
    • Have now assist in teaching others on the team the aspects of handling LCL freight.
    • Apply proper tariff classifications and reduce duty rates such as NAFTA and submit shipments to U.S. Customs for release.
  5. Apply for import customer service manager jobs

    Now it's time to start searching for an import customer service manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first import customer service manager job

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Average import customer service manager salary

The average import customer service manager salary in the United States is $44,548 per year or $21 per hour. Import customer service manager salaries range between $26,000 and $75,000 per year.

Average import customer service manager salary
$44,548 Yearly
$21.42 hourly

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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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