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Import export manager skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Dr. Timothy Edwards,
Jaunelle Celaire
Below we've compiled a list of the most critical import export manager skills. We ranked the top skills for import export managers based on the percentage of resumes they appeared on. For example, 15.5% of import export manager resumes contained import export as a skill. Continue reading to find out what skills an import export manager needs to be successful in the workplace.

15 import export manager skills for your resume and career

1. Import Export

Here's how import export managers use import export:
  • Represent Mondel?z International at the GMA Import Export Certification Committee.
  • Manage Import Export Department Organize paperworks for customs purpose.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how import export managers use customer service:
  • Conducted the recruiting, training and supervising accounting and customer service staff; implemented performance evaluations.
  • Provided quality customer service; resolving any customer or agent service inquiries.

3. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how import export managers use logistics:
  • Established and enforced company policy, to include government guidelines and regulations with regards to international and domestic supply chain logistics
  • Governed full-scope department operations including financial management, operations, and logistics associated with donor/sponsor-supported international public health programs.

4. Export Compliance

Here's how import export managers use export compliance:
  • Developed audit process for internal export compliance reviews to ensure proper record-keeping.
  • Revitalized export compliance operations for this manufacture of aerospace composite material.

5. Forwarders

Here's how import export managers use forwarders:
  • Worked with forwarders to ensure proper documentation is presented per international requirements.
  • Corresponded and established operational procedures with freight forwarders, U.S.

6. Customs Brokers

Here's how import export managers use customs brokers:
  • Coordinated communication between customs brokers and FDA/USDA.
  • Liaised with all facets of corporate and subsidiary operations including warehouse, US Customs Brokers, banks, and financial department.

7. International Trade

Here's how import export managers use international trade:
  • Identify, develop and implement business process improvements as they relate to international trade compliance.
  • Developed and conducted educational programs on technical aspects of International trade.

8. Freight Forwarders

Freight forwarders are the companies that ship products from source to final destination.

Here's how import export managers use freight forwarders:
  • Manage freight forwarders/UPS (audio/LiDar) rate/lane country specific based.
  • Maintain Contracts with Freight Forwarders/Customhouse Brokers and Domestic Carriers for best rates and services.

9. HTS

Here's how import export managers use hts:
  • Conducted seasonal classification review of all HTS numbers and communicated updated databases to broker.
  • Evaluate product line, research CBP rulings and assign HTS obtain and renew Fish & Wildlife License.

10. Customs Regulations

Here's how import export managers use customs regulations:
  • Handled customs paperwork and complied with customs regulations on importing & exporting bicycles and bicycle accessories around the world.
  • Put procedures in place to insure compliance with customs regulations; ISF, valuation, recordkeeping, etc.

11. Government Agencies

Here's how import export managers use government agencies:
  • Manage and maintain the record keeping requirements of all import/export documentation in compliance with CBP and other government agencies.
  • Direct contact for all government agencies dealing in Trade Compliance such as CBP, BIS, DDTC, OFAC, etc.

12. CBP

Customs and Border Protection (CBP) is a law enforcement organization that is responsible for the regulation of all shipped goods to the United States. The CBP enables lawful trade by collecting necessary import duties and scrutinizing cargo when needed. The criminal fraud statute offers sanctions to those who submit false information to customs officers, in addition to the civil penalties.

Here's how import export managers use cbp:
  • Represented Hitachi Transport in various trade organizations such as the Quality Circle Meetings with CBP and World Trade Center.
  • Developed document retention and self-audit procedures in accordance with BIS, CBP, DDTC and other governmental agencies.

13. Purchase Orders

Here's how import export managers use purchase orders:
  • Reviewed and negotiated international purchase orders and contracts.
  • Coordinate pickups in accordance to purchase orders and prepare export invoices, packing lists and bookings with Ocean and Air Lines.

14. ITAR

Here's how import export managers use itar:
  • Served as the ITAR Empowered Official for a large scale holding company comprised of engineering and manufacturing sites world-wide.
  • Manage the ITAR and Commerce controlled items and served as the Empowered Official.

15. Government Regulations

Government regulations refer to the guidelines that the governing body sets for all types of activities. Most of them are in a universal language like English so that a common man can easily understand them.

Here's how import export managers use government regulations:
  • Support of regulatory affairs to ensure compliance with import/export government regulations and perform related work as required.
  • Created and maintained export files for company compliance in accordance with government regulations.
top-skills

What skills help Import Export Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on import export manager resumes?

Dr. Timothy EdwardsDr. Timothy Edwards LinkedIn profile

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What import export manager skills would you recommend for someone trying to advance their career?

Jaunelle Celaire

Chair, Professor of Voice, University of Alaska Fairbanks

Never stop learning! This may consist of going back to school, earning new certifications in your field of study, attending conferences and seminars, and making sure that your time management is always at its finest level of excellence.
Do you want to know more?
Read more about what experts have to say about import export manager

List of import export manager skills to add to your resume

The most important skills for an import export manager resume and required skills for an import export manager to have include:

  • Import Export
  • Customer Service
  • Logistics
  • Export Compliance
  • Forwarders
  • Customs Brokers
  • International Trade
  • Freight Forwarders
  • HTS
  • Customs Regulations
  • Government Agencies
  • CBP
  • Purchase Orders
  • ITAR
  • Government Regulations
  • NAFTA
  • Regulatory Compliance
  • Customs Compliance
  • ISO
  • Incoterms
  • US Customs
  • FDA
  • AES
  • C-Tpat
  • ECCN
  • Tariff Schedule
  • Inventory Control
  • BIS
  • International Traffic
  • International Shipments
  • USD
  • Oversight
  • Steamship Lines
  • DOT
  • Freight Rates
  • Export Activities
  • Import Operations
  • Export Operations
  • ERP
  • LCL
  • Inventory Management
  • SED
  • DHL
  • TSA
  • LTL
  • Business Development
  • Customer Orders
  • FCL
  • Direct Reports

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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