Indiana Members Credit Union jobs in Indianapolis, IN - 2961 jobs

The Indiana Bankers Association supports Indiana banking through member communications, issues advocacy, professional development, and connecting member banks with quality service providers. Through supporting nearly 115 bank members, IBA helps bolster the economic vibrancy of Indiana, with banks providing essential financial products and services as well as community outreach to the areas they serve. Employment with the IBA allows individuals to make an impact throughout the state while building connections with a multitude of bankers and bank service providers. IBA benefits include a hybrid work schedule, competitive pay, 401(K) program with six percent company match, insurance, annual bonus program, paid time off and more. General Description Under the general direction of the Senior Vice President of Professional Development, this position provides managerial oversight for the Association's larger events. Key Duties and Responsibilities Has primary focus on the Association's signature events listed below, with oversight from the SVP of Professional Development. Responsibilities will include speaker selection, content development, marketing, sales and logistics. Will chair various IBA event-related committees including Business Lending, Compliance, Human Resources, Marketing, Retail, Operations & Technology, Financial Management, and Trust. Will participate in IBA education-related committees including Agriculture and Cyber/Security Committees. Will provide direction, when appropriate, for Professional Development Coordinators. Will also serve as additional support, when needed, for the various tasks listed in the Professional Development Coordinator's job description that may need completed for the preparation of an educational offering. Acts as a resource person for other IBA staff members in the area of meeting and event planning and implementation. Handles member inquiries and provides member outreach. Some in-state travel may be required. Performs additional duties, as required or assigned. Event Listing and Key Responsibilities Events included, but not limited to, Mega Conference; Annual Convention; Banking on Women; Legislative Day (in conjunction with Government Relations); FLD Day @ Statehouse and FLD Conference (in conjunction with the FLD Coordinator); and the Economic Outlook The following is a listing of various roles and responsibilities that will be required for the events listed above. Not every event will require every responsibility listed below. This is a general list of roles and responsibilities, and some events may require additional responsibilities depending on the event and circumstance. Organizing and managing the committees listed above. Create, distribute, collect and review necessary Requests For Proposal (RFPs). Determine event date, schedule and track necessary sessions. Contact and contract necessary event and/or track speakers. Solicit potential exhibitors and sponsors for tradeshow exhibits and various sponsorship opportunities. Obtain necessary continuing education credits for the event. Determine, create and negotiate necessary signage and marketing materials. Onsite oversight and management of the event completion. Qualifications/skills requirements Required knowledge of adult education concepts, meeting planning and administration. Certified Meeting Professional (CMP) designation very beneficial. Strong oral and written communication skills; proven interpersonal competence. Demonstrated ability to handle details expeditiously and work on multiple projects. Relevant college degree and familiarity with adult education concepts essential. Awareness of banker education principles a plus. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent walking, standing, and sitting within the work area. Driving to/from other locations for business-related purposes. The ability to lift office supplies/equipment of approximately 50 pounds. Pay $75,000.00 - $90,000.00 per year Benefits 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Schedule Monday to Friday Weekends as needed Work Location In person

Apply Description Community Bankers.That's who we've been, who we are and will continue to be. For over 148 years, we've been connected to our communities where we serve our customers. Ever changing. Ever evolving. We are rooted in our communities where we care, educate, and serve to inspire a better future for all.At The Farmers Bank, we value employees who are creative, energetic, proactive, and adaptive in both thoughts and actions. We build teams based on complementary strengths so everyone is always adding value. We want you to thrive in a culture that includes hard work, camaraderie, and making time to celebrate successes.No matter who you are, where you come from or what you did before: If you're good at what you do, we want to hear from you.Let us be your employer of choice and long-term success story. Requirements The Farmers Bank is locally owned and operated with ten full-service financial centers located in Central Indiana providing retail, business, trust and asset management, investment, mortgage and electronic banking services. With over 148 years of community banking expertise, we take pride in being an active part of the communities we serve. The Farmers Bank delivers on our commitment to serving our customers by ensuring we have the right people in the right seats here at the bank. We continue to expand our footprint, and in doing so, need talented employees to help us make that happen. Let's Grow!

The Mortgage Banker is responsible originating high-quality mortgage and equity loans, while providing excellent service to borrowers and referral sources. This individual also cross-sells bank products and services, while participating as an active member of regional teams. Essential Functions Originate permanent conventional and FHA/VA/RD residential mortgage loans, with purposes of purchase, refinance and construction for the centralized channel (Internet, phone, LOS/CRM referrals), home equity loans and lines of credit for the centralized channel (Internet, phone, LOS/CRM referrals), and obtain appropriate financial and credit data to properly disclose and analyze level of risk Assist with borrower communication for construction loan overflow Manage mortgage activity according to bank strategies Interview borrowers to initiate complete, accurate and timely loan applications and disclosures Meet timelines associated with regulatory disclosures Work with processing center to streamline the process from application to closing Maintain thorough knowledge of core lending products and rate/fee structure, thorough knowledge of loan origination system, and working knowledge of related systems Understand borrower needs and recommending appropriate loan products Comply to investor, insurer, and bank policies and procedures Understand and comply with mortgage industry regulations, including the Qualified Mortgage, Dodd-Frank, Home Mortgage Disclosure Act, Fair Credit Reporting Act, the Real Estate Settlement Procedures Act, the Community Reinvestment Act, Mortgage Disclosure Improvement Act, Truth-in-Lending laws, etc. Keep informed of changing rules and regulations, and local real estate and economic trends and developments that may affect loan quality or production Exercise good credit judgment to decision loans within the Retail Loan Policy and individual loan authority limits Ensure loan decisions and recommendations are based on accurate information Manage confidential and sensitive information appropriately Respond to Quality Control reviews in a timely manner Monitor and understand performance of individual portfolio Pro-actively call on abandoned mortgage online applications Respond to online requests for contact via Northwest website Maintain thorough knowledge of all Northwest products and services and actively recommending cross-selling opportunities, and of competitor products and recommending enhancements to NWSB products Promote and maintain a favorable image for the Bank, and customer loyalty by providing superior service to each customer and referral source Work cooperatively with referral sources and mortgage production staff Project professional image that inspires confidence and trust Manage flexible schedule to meet customer needs Ensure compliance with Northwest's policies and procedures, and Federal/State regulations Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency Work as part of a team Work with on-site equipment Qualifications Bachelor's Degree in related subject preferred Registration with NMLSR and annual renewal * Registering with the Registry and maintain registration * Obtaining a unique identifier through the Registry * Providing MLO unique identifiers to consumers Upon Hire required 3 - 5 years lending/banking experience, knowledge of secondary market and regulatory guidelines, customer service and sales experience preferred Ability to analyze financial data The base salary plus commission for this position is generally $65,000-$72,000 per year. Actual pay is based on various factors including but not limited to the successful candidate's experience, skills, and knowledge. Additional bonus earning opportunities and benefits are also available. #LI-MM1 Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

Category/Function Lending/Commercial/Consumer/Credit Type Regular Full-Time Requisition ID 2025-17608 Workplace Type On Site Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Old National Bank is currently looking to fill the position of Business Banking Manager. The Business Banking Relationship Manager is responsible for generating new loan and deposit business, according to assigned sales goals, by initiating and developing relationships with businesses, industries, developers and consumers. The Business Banking Relationship Manager maintains acceptable credit quality and appropriate loan pricing. Individual portfolio management and client relationship expansion, including partner referrals, are critical for success in this position. Salary Range The salary range for this position is $62,300 - $199,000 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled. Key Accountabilities Achieve Sales Targets Works to achieve assigned personal sales goals through proactive activities and behaviors that lead to results. Aligns client and bank objectives and orchestrates organizational resources and referral partners to build collaborative, client-focused relationships. Uses a consultative selling approach to understand client needs and opportunities, including conducting pre-call planning, establishing rapport, interviewing for needs and opportunities, explaining features and benefits, overcoming objections and closing the sale. Leverages centers of influence to build a network and create a pipeline of business. Loan Originations Ensures loan requests meet the requisite level as set forth under current loan standards by evaluating loan requests for proper purpose, structure and pricing. Partners with support staff to ensure the loan origination process meets bank and client expectations. Seeks guidance and insight from other lenders and Executives to deliver the best possible loan terms for the bank and client. Portfolio Management Manages a portfolio of customers satisfactorily, ensuring the relationships are maintained in a professional manner and monitoring of the portfolio meets current loan standards. Strives to meet or exceed average portfolio target by strengthening existing client relationships and fostering new relationships. Manages delinquencies and portfolio to ensure that classified credits are recognized timely and referred promptly to Special Assets. Key Competencies for Position Strategy in Action - Build your strategic mindset capability. Breaks down larger goals into smaller achievable goals and communicates how they are contributing to the broader goal. Actively seeks to understand factors and trends that may influence role. Anticipates risk and develop contingency plans to manage risks. Identifies opportunities for improvement and seeks insights from other sources to generate potential solutions. Aligns activities to meet individual, team and organizational goals. Compelling Communication - Openly and effectively communicates with others. Effectively and transparently shares information and ideas with others. Tailors the delivery of communication in a way that engages the audience and that is easy to understand and retain. Unites others towards common goal. Asks for others' opinions and ideas and listens actively to gain their support when clarifying expectations, agreeing on a solution and checking for satisfaction. Makes Decisions & Solves Problems - Seeks deeper understanding and takes action. Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency. Collaborates and seeks to understands the root causes of problems. Evaluates the implications of new information or events and recommends solutions using decisions that are sound based on what is known at the time. Takes action that is consistent with available facts, constraints and probable consequences. Delights Clients - Continuously seeks and applies knowledge leading to a best-in-class client experience. Passionately serves internal/external clients with excellence. Maintains a growth mindset staying current with developments and trends in areas of expertise influencing client satisfaction both internally and externally. Understands data, metrics and/or financial information, and how they tie to client satisfaction and business outcomes related to position, client and/or team. Nurtures client relationships by listening, prioritizing, and acting responsibly to meet client needs, mitigate risk and add shareholder value. Qualifications and Education Requirements Bachelor's degree and/or H.S. Diploma/GED with equivalent work experience. Minimum 5 years relevant commercial banking experience. Ability to orchestrate organizational resources by identifying key players, communicating relevant information, and building collaborative client-focused relationships. Possesses a thorough knowledge of Loan Standards, Loan Review Administration and Banking/OCC Procedures. Very high level of written and verbal communication skills. Must have a proven track record of successful sales performance with strong business development skills. Very high level of sales, negotiation and financial analysis skills. Key Measures of Success/Key Deliverables Achieve personal goals for new loan/deposit production and average portfolio target. Achieve personal goals for new fee production and average loan delinquency. Relationship Manager roles may vary between RM II, RM III, and RM IV - this position may be filled at a different level depending on the candidate's qualifications and relevant experience. Factors may include but are not limited to: Depth and breadth of prior and/or related commercial lending, business development, commercial credit and portfolio management in Business Banking or middle market experience Number of consistent years with success and track record as a Relationship Manager (or similar role) at the Bank or at another financial institution Demonstrated and proven ability to work through complex credits and/or other unique situations Well connected, known in market/region/industry, and influential in acquiring, deepening, and maintaining profitable client relationships through sales, prospecting and enhancing existing relationships Prior experience formally or informally coaching and mentoring peers while utilizing leadership skills Agile and prior proficiency to adapt if/when changes in sales practices and broader market and industry conditions are needed Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email (This email will respond to accommodation requests only.)

Seeking Physical Therapist to be responsible for supervising, on a day-to-day basis, assigned therapists (occupational, physical, and speech) and support staff to ensure optimal delivery of patient care, effective management administration and appropriate intra- and inter-departmental relations. Areas of responsibility include both non-hospital based, and hospital-based rehabilitation services provided, including both outpatient and inpatient care inpatient Swing Bed rehabilitation. Participates with the VP of Operations to develop and implement short- and long-term plans designed to guarantee continued growth and development of the department. Participates with the VP of Operations in developing and preparing the fiscal budget and other projects related to the Rehabilitation Services Department. Helps develop and implement plans to guarantee growth and development of department by: Assisting the Vice President to develop and implement short- and long-term goals and objectives designed to guarantee the continued growth and development of the department. Providing input to the Vice President to develop and recommend the fiscal budget and assisting to administer the budget to meet agreed-upon goals and objectives. Developing and recommending to the Vice President, policies and procedures pertaining to areas of responsibility. Developing, monitoring, compiling and reporting to the Vice President statistics and data reflecting productivity, quality improvement, expenses and revenue associated with the operation of assigned areas. Assuming administrative responsibility of the department in the absence of the Vice President. Ensuring effective day-to-day operations in areas of responsibility, including coverage and treatment to patients referred to area of responsibility. Identifying equipment needs and making recommendations for additional equipment. Ensuring compliance with documentation, and billing guidelines and requirements of third-party payors. Assisting team, when needed by providing direct patient care. Supervises Therapists and support staff to ensure optimal delivery of patient care by: Recruiting, interviewing, hiring, orienting, training, assigning work to, evaluating performance and, when necessary, recommending the discipline or discharge of subordinate team members. Assisting the staff in the development and implementation of protocols for specialized clinical programs and patient populations, while ensuring that the care provided is of the highest quality. Interpreting, enforcing and supporting Hospital policies, procedures, protocols. Completing annual reviews of all associates within designated departments. Ensures the up-to-date education and growth and development of assigned associates by: Supervising the clinical education programs and activities for students assigned to areas as carried out by the professional staff. Facilitating regular scheduling of in-services; encouraging staff attendance at clinics, conferences, seminars and in-service programs to stay abreast of recent developments in the field of clinical practice and administration. Ensures the up-to-date education and growth and development of assigned associates by: Supervising the clinical education programs and activities for students assigned to areas as carried out by the professional staff. Facilitating regular scheduling of in-services; encouraging staff attendance at clinics, conferences, seminars and in-service programs to stay abreast of recent developments in the field of clinical practice and administration. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: Communicating formally through discipline, team and program meetings; and informally on a continual basis to ensure that staff is well informed, held accountable for the completion of daily operational, and is afforded ready access to have questions and concerns addressed. Completing other job-related assignments and special projects as directed. Education and Experience The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a bachelor's, master's, or doctorate degree required for area of clinical practice; an additional credential in business is preferred. Requires license or certification for practice in Indiana. Three to five years of experience in clinical practice, with relevant supervisory/management experience preferred.

Category/Function Retail Banking Center Type Regular Full-Time Requisition ID 2025-18365 Workplace Type On Site Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities Old National Bank is seeking a Market Relationship Banker to join our Community Banking Team. This position is unique; it will allow you to work at several different branches, giving you the opportunity to know the personalities at each location. The Relationship Banker develops and cultivates long-term client relationships by providing insight, advice, and personalized financial solutions for their clients. Relationship Bankers are responsible for retaining and deepening existing client relationships through cross-selling, establishing new banking relationships, referring clients to product partners (e.g., Mortgage, Investments, Small Business, Treasury Management, Merchant Services, Private Banking, Wealth Management, Commercial), educating clients on digital solutions, providing account servicing and maintenance, effectively resolving client servicing issues, and processing. Relationship Bankers are active in their communities through outreach efforts and through service with community organizations. Salary Range The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location. Key Accountabilities Develop and grow client and prospective client relationships Consults with clients/prospective clients over the lifecycle of the relationship to uncover needs, educate, and advise on product and service alternatives that align with the client's financial objectives. Cross sells products and services and refers to business product partners to ensure client needs are met. Maintains contact with client base through periodic proactive touch points (on-boarding, service follow up, etc.) Achieve Sales and Service Targets Markets a full range of consumer and small business banking services to existing and prospective clients through proactive techniques such as lobby engagement, outbound telephone calls, marketing campaigns, or in-house events; may occasionally participate in outside sales calls. Maintains well-developed knowledge of all products and services and effectively applies that knowledge to understand and fulfill client needs. Proactively seeks coaching to develop service and sales skills; shares knowledge and best practices to enhance the team's skills and performance. Operations Oversight Proactively resolves moderate to complex customer maintenance and/or client service problems using available resources for problem resolution, including analysis and understanding of information received from other internal departments such as Loan Operations, Deposit Operations, Internal Bank Support, Reconcilement, Risk Management, etc. Maintains and demonstrates in-depth knowledge of the different banking channels and educates clients on emerging technology and digital solutions including mobile, online, and ATM offerings to enhance their service experience. Executes all sales, service, and banking transactions accurately and in compliance with bank policies, procedures, and regulatory requirements. Follows all fraud prevention procedures and attends training to stay up-to-date on evolving fraud tactics. Key Competencies for Position Culture Leadership: Communication - applies active listening skills and skillful use of questions to understand the client's situation, needs, and desired outcome(s); adapts communication style and approach to accommodate individual needs and preferences. Collaboration - seeks, develops, and maintains trusted relationships with others to achieve business goals/objectives; shares knowledge, information, ideas, and suggestions to accomplish mutual goals. Execution Leadership: Drive and Execution - Committed to achieving established goals, overcoming obstacles, and continuously learning; focuses on ways to succeed by changing strategies, increasing effort, using varying approaches; leverages opportunities to collaborate with others to achieve results; consistently achieves performance targets. Problem Resolution/Decision-Making - With minimal oversight, seeks to identify what caused an issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and based on a blend of analysis, wisdom, experience, and judgement. Client Leadership: Client Leadership - Puts the client at the forefront of everything they do; continually seeks first-hand client information and perspective and uses this insight to shape one's own behaviors and actions; examines implications of decisions and actions from the perspective of the client before acting. Key Measures of Success/Key Deliverables Executes strategies to improve client retention including cross-selling products and services, proactive personalized outreach, effective resolution of servicing issues, monitor and seek client feedback, etc. Contributes to the banking center's financial success by achieving targets for loan production, new account production, line of business referrals, and digital banking enrollment. Acquires new Community Bank relationships through cultivating a strong referral network and outreach efforts. Position Levels There are two levels of Relationship Banker, depending on banking experience including client service, deposit, and lending experience. Bankers must demonstrate completion of required training programs, licensing or specialized training, and acceptable performance to goals to be considered for further advancement. Licensing or registrations must be maintained current and in good standing in accordance with program guidelines. Positions may be based at a specific banking center or be a "Market" position that supports all banking centers in a defined market. Relationship Banker Demonstrates ability to handle all transactions, servicing needs and inquiries upon completion of required training. Must achieve account opening goals, partner referrals, lending and credit card goals along with completing quality Client Financial Profiles. Qualifications and Education Requirements High School diploma or GED Equivalent Minimum one year relationship-based client consultation and/or consultative sales experience (banking industry a plus) Eligible to register with the National Mortgage Licensing System and Registry (NMLS) or currently NMLS registered. Relationship Banker II Experienced bankers who have successfully completed the requirements of a Relationship Banker, including all new hire training and the Relationship Banker Learning Path within defined timeframes, or bankers with existing experience in a similar role at another financial institution, including NMLS registered. Demonstrates consultative sales skills and strong service levels to build and deepen client relationships. Consistently meets or exceeds account opening and lending goals, credit card goals, partner referrals, and quality Client Financial Profiles. May manage an assigned client portfolio to handle all consumer banking relationship needs. Encouraged to participate in their community through service in a Community Organization, Not-for-Profit volunteer, Business-Related Networking groups, or similar organizations. Completes Relationship Banker Development Program to demonstrate advanced proficiency in role. Qualifications and Education Requirements High School diploma or GED Equivalent Minimum one year relationship-based client consultation and/or consultative sales experience Minimum one year banking experience including deposit/transaction processing, account servicing, new account opening and consumer lending Currently registered with the National Mortgage Licensing System and Registry (NMLS) or previously registered and eligible to immediately re-register. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email (This email will respond to accommodation requests only.)

A Fraud Analyst will investigate forgery and theft within customers' accounts and transactions on behalf the Bank. Track and monitor all of the Bank's transactions and activity that comes through the customers' accounts. The monitoring includes debit transactions and disputes, check fraud, ACH and wire activity. This position performs various quality control reviews and monitoring pertaining to the overall compliance with all related bank regulations. Principal Accountabilities Responsible for researching criminal fraud methods and tools, tracking financial data, creating reports, identifying and investigating possible fraudulent activities, and developing techniques and tools useful in the prevention of fraud. Responsible for adhering to all Bank policies and procedures including to BSA, OFAC, CIP, and related acts, and participation in ongoing related training. Represent the Bank to both internal and external contacts in a courteous, professional manner in face-to-face, written and telephone communications. Actively protect confidentiality of customer and account information. Demonstrate Horizon Bank's commitment to the communities we serve through involvement in local organizations and events. Duties Process the day to day consumer disputes for unauthorized debit transactions. Process all charge back transactions timely. Provide back up for legal document processing and BSA transactional monitoring. Perform customer and transaction analytics to identify potential fraud trends. Participate in on-going training to stay abreast of new fraud trends, risks and procedures. Other duties as assigned Qualifications & Skills Three years general banking or regulatory agency experience, with an emphasis in compliance and/or operations. College degree or equivalent banking experience desired. High School diploma or GED is required. Basic knowledge of Bank administration, lending and operations products and services, related state and federal laws and regulations and other Bank operational policies and procedures. Ability to proactively identify and assess potential concerns and risk. Comprehensive understating of general banking compliance regulations and laws. Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint) Ability to demonstrate strong interpersonal skills and communicative skills as well as effective written and verbal communication. Must be highly organized, self-starter and adaptable to change. Must possess exceptional organization, time management and follow-up skills. Core Competencies Problem Solving Decision Making and Judgment Written Communication Analytical Thinking Risk Assessment Stress Management Physical Requirements Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions in compliance with the Americans with Disabilities Act (ADA) Physical Demand: Percentage of Time: Communicate with regulators, vendors, advisors and managers regarding banking transactions and issues. Able to exchange accurate information with others. 90-100% Able to verify authenticity of forms, documents and signatures. Able to verify identity of customers, vendors and service providers. Able to observe actions of others to ensure safety and security of the facility. 90-100% Able to grasp, move and sort forms and papers. 90-100% Constantly operate a computer and other office machinery such as calculator, copy machine, fax machine, scanner, printer and telephone 90-100% Able to remain stationary at a desk for long periods of time 75-100% Regularly move about the office to access file cabinets, storage drawers and various office equipment 75-100% Occasionally position self to reach heights between floor and 6' Horizon Bank is a proud Equal Opportunity Employer | Disability | Veteran Employer. #LI-DNI

PLEASE READ: This role is NOT REMOTE. Responsible for managing and facilitating process improvement initiatives that drive measurable outcomes in clinical, operational, business, and regulatory domains. The Leader acts as a strategic partner and change agent at the hospital level, leading through influence, collaboration, and data-driven decision making. This role trains and supports others in process improvement methodologies to build sustainable capability at Elkhart General Hospital while contributing to systemwide projects as directed. Education and Experience Bachelor's degree required, Industrial Engineering or similar field preferred. 1 to 3 years of experience in process improvement in a healthcare system; 1 to 3 years of operations experience preferred. Demonstrated experience using the following: value stream analysis and/or value stream mapping, problem solving methodologies (e.g. A3 thinking, PDSA, DMAIC), control charts, and an understanding of Cp/Cpk. Licensure/Certification Lean Six Sigma certification preferred. Ongoing professional development in process improvement expected (training, workshops, professional associations).

Category/Function Trust/Wealth Management Type Regular Full-Time Requisition ID 2026-19042 Workplace Type On Site Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values. Responsibilities The Private Banking Product & Program Director is a highly strategic and execution-focused role responsible for overseeing product development, operational processes, reporting, compliance, and strategic initiatives within the Private Banking division. This role ensures seamless delivery of deposit and lending products, manages procedural integrity, and drives process enhancements to support growth while delivering an exceptional client experience. Salary Range The annual salary range for this position is $98,400 - $199,000. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, Key Accountabilities Product Ownership * Collaborate with internal partners to develop and implement deposit and lending products tailored to Private Banking clients. * Use competitive and market analysis, business goals, and technology capabilities to define and develop new product features and enhancement to existing products. * Lead the development of operational playbooks to deploy various product promotions to ensure proper monitoring and fulfillment. * Work with Finance and Treasury to establish appropriate pricing for deposit and loan products * Partner with Marketing to create and maintain product materials and client communications. * Act as subject matter expert for internal and external stakeholders Operational Process Enhancements * Build strong relationships with deposit, loan and payments operations teams. * Lead operational process enhancements by identifying inefficiencies or risks in workflows and collaborate with team members and business partners to create solutions and implement improvements. * Assist with account transition needs for departing and new Private Bankers including managing monthly lists of unassigned accounts. * Track trends in account openings, closures and balance fluctuations to identify trends and sales opportunities * Own sales reporting and measurement in partnership with Finance and Salesforce teams Procedures & Documentation * Own and maintain all operational policies and procedures, creating new processes where needed. * Manage and update the Private Banking SharePoint/Intranet site to ensure accuracy and relevance. Audit, Risk & Compliance * Act as the liaison for internal and external audits and compliance findings, addressing and remediating identified issues. Training & Onboarding * Partner with Human Resources & Technology teams to establish onboarding and training protocols tailored to Private Banking * Manage system entitlements and user access for Private Banking specific platforms Special Projects: Lead and support strategic initiatives and ad hoc projects as assigned. Key Competencies for Position * Strategic Thinking * Data-driven Analysis and Decision-Making Skills * Strong Writing and Communication Skills * Relationship Management * Risk Awareness * Process Improvement * Attention to Detail Key Measures of Success/Key Deliverables: 1. Product Development & Adoption * Successful rollout of new deposit and lending products and pricing within agreed timelines. 2. Operational Efficiency * Reduction in process bottlenecks (e.g., wire resolution time, onboarding duration). * Timely updates and accuracy of procedures and SharePoint/Intranet content. * Streamlined onboarding and training for Private Bankers and Associates. 3. Compliance & Risk Management * Zero major audit findings; timely remediation of any identified issues. * Consistent adherence to regulatory and internal compliance standards. 4. Portfolio Health * Growth in Private Banking accounts and balances. * Effective monitoring of balance trends and driving factors. * Accurate and timely reporting of account segmentation movements. 5. Stakeholder Engagement * Strong collaboration with Marketing, Finance, Operations, CRM and Compliance teams. * Positive internal survey scores or feedback on communication and support. 6. Special Projects & Strategic Initiatives * Completion of assigned projects within scope, budget, and timeline. * Demonstrated impact of initiatives on client experience or operational improvement. Qualifications and Education Requirements * Bachelor's degree in Finance, Business Administration, or related field (preferred). * 7+ years of experience in Private Banking, Wealth Management, or related financial services. * Strong understanding of deposit and lending products, compliance, and operational processes. * Excellent communication, organizational, and project management skills. * Proficiency in Microsoft Office and SharePoint. Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position. Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical. We are Old National Bank. Join our team! Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. If you're qualified for a position but need additional help with the application because of a disability, please email (This email will respond to accommodation requests only.)

The System Director of Process Improvement reports to the VP Process Improvement. Responsible for managing and coordinating continuous performance improvement efforts to achieve “One Beacon” operational excellence. Drives large-scale, cross-functional strategic initiatives to improve operational, clinical, and business outcomes. Directs the utilization of Lean/Six Sigma methodologies to address operational, business, and clinical effectiveness, reduce process variation, and sustain improvements across the enterprise. Acts as a change agent with a focus on working with operational and clinical leaders to document, track, and maintain the impact of process improvement solutions. MISSION, VALUES, and SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Responsibilities Directs and coordinates continuous improvement efforts to achieve Beacon's operational, business, and clinical excellence strategy by: Partnering with key stakeholders to identify, select, and prioritize opportunities for reducing inefficiencies, streamlining processes, and building standardization. Manages the scope of projects to assure connection with clinical strategies and speed of change. Evaluating existing processes and tools across the entire enterprise to identify areas for innovation or improvement. Promoting the use of data and metrics for identifying improvement opportunities and problem-solving activities. Collaborating with cross-functional teams to implement Lean/Six Sigma-driven process improvement initiatives to enhance key outcomes. Supporting leadership throughout the enterprise in promoting Lean/Six Sigma philosophy through training, coaching, and utilization of industry best practices. Build systems of accountability to sustain results from improvement initiatives. Directs the utilization of Lean/Six Sigma methodologies to address organizational effectiveness, reduce process variation and sustain improvements across the enterprise. Analyzes data to identify root causes and develop action plans to enhance prioritized outcomes by: Ensuring improvement methodologies and approaches are appropriately applied and that effective metrics are being utilized. Identifies clearly defined metrics that are critical to the success of each key initiative. Facilitating advanced problem-solving and analysis of specific improvement opportunities leading to the implementation of effective, sustainable solutions. Prioritizing standardization and sustainment of process improvement results across multiple clinical, operational and business units. Developing tools and strategies for training, education, and knowledge transfer to embed performance improvement throughout the enterprise. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the organization by: Acting as a resource to other leaders and associates to address day-to-day issues relating to safety, quality, and operational outcomes, value maximization, waste reduction, and associate/physician engagement. Participating in Beacon committees as designated. Completing other job-related assignments and special projects as directed. Use of existing and future technologies to align and standardize key process improvement initiatives throughout the enterprise. Pursuing innovative approaches to organizational process improvement, including AI, automation of dashboard reporting, and other future technologies. Leadership Competencies Drives Results - Consistently achieving results, even under tough circumstances. Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: Attends and participates in department meetings and is accountable for all information shared. Completes mandatory education, annual competencies and department-specific education within established timeframes. Completes annual employee health requirements within established timeframes. Maintains license/certification, registration in good standing throughout the fiscal year. Maintains license/certification in good standing throughout the fiscal year. Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Adheres to regulatory agency requirements, survey process, and compliance. Complies with established organization and department policies. Available to work overtime when required. Education and Experience The knowledge, skills and abilities as indicated below are normally acquire through the successful completion of a bachelor's degree in a healthcare or process improvement related field. Master's degree preferred. Black Belt and LEAN certification strongly recommended. A minimum of 7-10 years of job-related experience leading large-scale, cross-functional performance improvement initiatives with the utilization of Lean/Six Sigma philosophies, tools and techniques. Knowledge & Skills Proven track record of successfully delivering and sustaining performance-related results through the application of process improvement methodologies and effective change management. Ability to synthesize, simplify, and standardize complex concepts/processes and connect solutions across the clinical enterprise. Expert competencies in the Lean/Six Sigma tools with demonstrated proficiencies. Strong analytical, quantitative and problem-solving skills with proven ability to establish and monitor project metrics. Experience in training and coaching cross-functional leaders in A3, Rapid Improvement Events in large, complex healthcare organizations. Flexible, resilient and able to achieve results in a team-oriented environment. High levels of proven collaboration is required. Strong facilitator with excellent organizational and interpersonal skills. Demonstrates well-developed communication skills (both verbal and written). Emotional intelligence to navigate across multiple stakeholder groups to maximize collaboration and cross-functional team success. Requires the ability to prioritize and to handle a multitude of assignments at one time. Working Conditions Works in an office environment. This is not a remote position. May be required to travel to off-site locations. Physical Demands Requires the physical ability and stamina to perform the essential duties of the position.

Apply now Work Type: Office Working Employment Type: Permanent Job Description: Programme Management & Delivery To support NGO partners, for 100% delivery against project deliverables and financial targets in annual work plan. Closely monitoring the work plan and recommending corrective actions as and when required. Summary of key functions: * Project Assurance and Oversight: * Communication & Documentation * Programme Development Services * Support in Portfolio Governance * Regulatory and business conduct Project Assurance and Oversight * Ensure 100% delivery against project deliverables and financial targets in annual work plan. Closely monitoring the work plan and recommending corrective actions as and when required. * Ensure organizational set-up and project management systems are fully functional and create an enabling environment for successful execution of the project by the implementation partners. * Support the implementing partners in preparation of the annual work plans and result framework as endorsed by the management. * Design, develop and implement a comprehensive M&E framework for SCBs CSR activities. * Ensure timely submission of monthly, quarterly and half yearly progress reports by the development partners. Conduct monthly, quarterly and half yearly progress evaluations and reviews for keeping the internal management abreast of the project/portfolio progress. * Conduct periodic monitoring, reviews, and evaluation to measure the impact of the projects. Continuous monitoring and analysis of the programme environment, timely readjustment of programme. * Ensure that lessons learnt feed into the analytical and project work (i.e. results used to make decisions). * Conduct accompanied visits with implementing partner to the project location to review the progress and to provide handholding support. * Monitor the quality and efficacy of the project interventions - to achieve the target indicators in a cost effective, timely and sustainable manner. * Manage the monitoring and evaluation of the Seeing is Believing (SIB), Futuremakers & WASHE portfolio with the external M&E partner. Key Responsibilities Documentation & Communication * Develop internal communications to promote the bank sustainability investment among employees in association with the implementing partners. * Manage the social media and external communications of the Sustainability portfolio with internal communication team & implementing partners. * Manage and enhance the Sustainability Bridge page & share case studies. * Prepare sustainability progress report, briefs, and supervision notes as and when required for the group's senior management and for the CSR committee. * Provide technical advice and direction in strengthening bank sustainability communication for internal and external stakeholders. * Develop a plan for the development and dissemination of lessons learnt. * Conduct regular supervisory/technical assistance visits to the field. * Coordinate with the M&E Coordinator of partner NGOs for portfolio specific reports, and data for documenting success stories. Governance and funding * Develop partner contracts and support in due diligence of the partners to ensure compliance with the Bank's Donation Policy. * To ensure necessary documentation for payments, utilisation and settlement of projects and regulatory reporting is done in a timely manner * Support in timely processing of payments to NGO partners and preparing portfolio payment packs as per disbursement timeline. * Identify and assess sources of regulatory risks related to 2% portfolio. * Be updated of the changes in the 2% guidelines and ensure that the portfolio remains in sync to the changes. * Support in reporting of the overall 2% portfolio for the CSR Committee. Programme Development Services * Onboard of new sustainability programme partners * Provide oversight to ensure that the activities being undertaken are in congruence with the project goal and the overall goal of the portfolio. * Provide feedback to the implementing partner on program activities such as adopt innovative & problem-solving ways of project management, enhancing project future sustainability and convergence with government schemes under the thematic areas. * Analyze impact assessment reports prepared by independent third-parties, and review the alignment of outcomes in line with those anticipated at the time of engaging in the projects. * Explore thought leadership around the future of SiB, Futuremakers & WASHE. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders * CEO India * Global Head of Community Impact * Head CABM India & SA * Head of Sustainability India & GBS Skills and Experience * Knowledge of the development sector * Core themes - water sanitation, employability * Project Management skills Qualifications * Minimum 8- 10 years' experience in managing projects in CSR/ philanthropic & grant making organisations / international development agencies/ large-scale NGOs. * Relevant experience/knowledge in India in the areas of healthcare (blindness), livelihoods (employment/ self-employment), water and environment initiatives . * High degree of proficiency in data analytics, reporting, planning & presentation tools. * Highly proficient in Microsoft tools such as Outlook, Word, Excel, and PowerPoint. * Ability to conduct research and analysis and deploy monitoring & evaluation frameworks. * Excellent attention to detail and ability to prioritise efficiently. * Excellent writing, communication, and project management skills. * Collaborative, self- motivated and ability to work both in a team as well as independently. * Flexible to travel extensively to project sites to monitor progress of grant programs. * Capacity to manage multiple tasks, prioritise effectively, and coordinate activities with various stakeholders. * Knowledge of the rules and regulations governing CSR and industry best practices About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our outside sales professionals are on the front line pushing the boundaries of our company growth and revenue generation. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business. Our sales force is nationwide, and they receive strong support from our many resources at the corporate offices. As an employee-centric organization, we have an intense focus on professional development and continuous improvement that contributes to making this a Great Place to Work! Outside Sales- Market Area Manager | Dealer Relationships About this Position: Market Area Managers work within their assigned geographic territory in the field. Residence within or near this assigned territory is required. Credit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market Quarterly profit sharing, company phone and computer, plus automobile and mileage allowance Excellent benefits package beginning day 1 that includes 401(K) match, adoption assistance, tuition reimbursement, comprehensive medical/dental/vision and much more Progressive career opportunities as demonstrated by our record of promoting internally Flexibility to set your own schedule and manage your own territory, ideal for self-starters A dedicated support system including structured and continued training Work-life balance with generous PTO beginning on day 1 Who We Are Looking For: We are looking for driven, consultative, and influential sales professionals to continue to lead our market growth. Our ideal candidate exhibits: Motivation to succeed and achieve goals Drive to continuously improve oneself and their customers Demonstrated sales successes with an established track record of achievement and progression Consultative sales experience through a detailed needs analysis, direct communication and a solutions-based mindset From B2B to finance, our Market Area Managers come from a variety of backgrounds and industries. While not limited to these titles, some of our most successful Market Area Managers come from the following backgrounds: Account Managers Account Executives District Sales & Sales Managers Field Sales & Territory Managers Area Managers Business Development Business Managers Finance & Insurance (F&I) Managers Responsibilities: As a sales representative for Credit Acceptance, you will be provided with continuous training to help you achieve success within your assigned territory. Responsibilities in your area will include: Prospecting automotive dealerships to enhance business development outcomes Account management & client services to build a strategic and consultative relationship with customers Running a territory with entrepreneurial drive and dedication similar to a small business owner Qualifications: Minimum travel of 80% in the market Proven track record of success in a competitive sales environment Bachelor's degree or equivalent work experience A valid driver's license, insurance and registration Occasional overnight travel, less than 10% Preferred: Knowledge or experience in auto finance or retail operations of automobile dealerships Existing relationships with dealers in the defined territory Targeted Compensation: $111,450 + Monthly Uncapped Commission INDSAMP #Zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S. We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you. Play the video below to learn more about our Company culture.

Apply Description The Customer Care Representative role allows employees to fully execute on The Farmers Bank brand purpose: To Care, Educate & Serve to Inspire a better future for all. A Customer Care Representative can service a customer both at a teller window as well as at a customer service desk, depending on the needs of the customer in front of them. The primary role of a Customer Care Representative is to hold conversations with customers, understand their needs, and match financial solutions the bank offers to help the customer achieve Financial Well-Being, in a friendly, ethical, and efficient manner. Universal Bankers may process deposits and pay out funds in accordance with bank procedures; record all transactions accurately and balance each day's operations. Hours vary and include Saturdays. 1. Customer Service and Sales. 2. Educate customers on solutions that meet their needs, including new accounts, services, and digital 3. Make complete recommendation to ensure Financial Well-Being of the customer (cross selling) 4. Engage customers by following up through onboarding or campaigns 5. Maintenance accounts by changing addresses and names; order checks and close accounts as needed. 6. Assist customers by answering financial questions, expose fraud, explain bank services and service charges 7. Open/Close Night Drop with dual control processes for various Night-Drop and mail. 8. Other Duties as Assigned. Requirements Competencies Required 1. Competency #1: Customer Relations * The degree which customer service and professional rapport is demonstrated in the day-to-day business environment. Such as being polite and attentive, or focused on the needs of the customer. 2. Competency #2: Attitude * The degree to which one is positive, constructive, and supportive toward customers, employees, and the company. The level of enthusiasm and commitment demonstrated in job performance. 3. Competency #3: Accountability * The degree which one is answerable and responsible for actions and performance either individually or on a team 4. Competency #4: Teamwork & Cooperation / Organization Relations * The degree to which the employee works with peers and other internal departments to create a collaborative, cooperative, and productive working environment. The level of response to customer requests, both internally and externally. Anticipation and control of obstacles. The level of demonstrated team, sensitivity, support, and respect. 5. Competency #5: Attention to Detail * The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules. 6. Competency #6: Job Knowledge (Basic) * The level of knowledge, skills and education required to perform job duties, and their application to job functions. Commitment to expanding knowledge, skills, and/or education. 7. Competency #7: Productivity * The level of work output or efficiency as compared to a standard or compared to others. The ability to use time and resources well.

Apply now Work Type: Office Working Employment Type: Permanent * The BI Tools, Insights and Analytics Senior Manager, Global Talent Acquisition is responsible for designing and implementing reporting solutions and systems (such as Tableau, PowerBI, Data Iku, and others) to publish periodic dashboards and reports. This role demands a strong technical proficiency in Business Intelligence tools and reporting solutions, particularly with the SuccessFactors recruiting module (RCM), along with a deep understanding of Talent Acquisition practices and processes. * Excellent skills in data visualisation, communicating analytical findings to non-technical stakeholders and providing actionable insights and recommendations will be key. Key Responsibilities Strategy * Lead the design, delivery and validation of reporting solutions in all TA systems * Design ETL (Extract, Transform and Load) strategy and processes between system and non system generated data within Talent Acquisition * Lead the efforts to enhance the internal data capabilities. * Helps the TA LT improve efficiency through data analytics, problem solving & focusing on delivering actionable insights * Manage metrics framework, BI roadmap and analytics maturity progression Business * Support Talent Acquisition and businesses stakeholder with data and insights requests on a regular basis to help understand their hiring trends, requisition statistics, and challenges. * Maintain executive dashboards, candidate analytics, cost analytics and workforce planning Processes * Ability to work closely with the data engineering/ PIA/ data analytics teams * Collaborating with various partners to build & generate reports, insights & analysis * Support in the generation of actionable insights to identify areas of inefficiency or specific trends and propose effective solutions to streamline processes for recruiters, hiring managers, and candidates. * Explore opportunities to automate the generation of insights through existing/ new BI solutions on Tableau/ PowerBi. * Exceptional MS Excel skills to develop reporting and ETL solutions * Strong skills with Data architecture, ETL integration, data quality assurance and automation People & Talent * Support Talent Acquisition colleagues in adoption and utilization of reporting solutions. * Drive change management and cross-functional collaboration Risk Management * Identify risks and develop solutions related to data governance and GDPR restrictions, ensuring that reporting is available for restricted information classes. Implement necessary risk mitigation strategies to prevent breaches. Governance * Ensure that reporting supports the work of Talent Acquisition colleagues to adhere to regulatory requirements, Country POIs and all Standard Chartered processes and policies. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. * Achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Key stakeholders * TA function, especially TA Leadership * TA Operations and Excellence team * DSS, PIA, HR Projects, * Global HRBPs, HRBAs and strategic project leads Skills and Experience * Data Science * Recruitment and Talent Management * Data Analytics * Business Intelligence tools (Tableau, PowerBI, Data Iku etc.) * Data Modelling * Data Visualization * Communication * Recruitment Platforms (Success Factors, Beamery, Gloat) Qualifications Education * Bachelor's degree in Business, Data Science, Statistics or relevant experience Professional Experience * 8-10 years in relevant field Technical Competencies * DataIku or equivalent ETL tool, Tableau, SQL Certifications * Preferrable to have relevant certifications from Microsoft, Tableau, Google cloud About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Come join our amazing team and work a hybrid schedule working 11:00am -8:00pm EST! The Sr Escalations Collections Specialist is responsible for providing excellent support by answering questions and offering direction on incoming and outgoing calls. Resolve customer issues as quickly as possible while providing accurate and timely information within company policies and all applicable regulations. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Senior level in the job family and generally handles highly complex inbound calls, escalated calls and Gapping requirements and support lower-level employees. At this level, the Specialist only occasionally needs to escalate calls to a Team Lead or Supervisor. The target pay for this position is $24.00/hr plus monthly incentive bonus. What you'll do: Deliver accurate and timely information to callers in a courteous and professional manner, with first-call resolution in all but the most complex issues and in compliance with all applicable regulations. Refer more complex or complicated calls to qualified team member. Perform necessary steps to provide call resolution which may include setup and routing of process tasks, email, or phone contact with supporting departments. Track, follow-up and complete customer call backs to ensure inquiry resolution. Collect payments whenever appropriate. Document call details, such as nature of call, customer comments, follow-up dates, etc., in mortgage servicing system. Research and resolve a wide variety of customer questions/issues. Resolves and/or addresses complex customer problems or questions. Knowledge of Fair Debt Collection Practices Act required. Knowledge of relevant and industry-specific computer software packages preferred. Strong negotiation skills Ability to understand moderately complex problems and to collaborate and explore alternative solutions. Ability to make decisions that have moderate impact on the immediate work unit. Ability to organize thoughts and ideas into understandable terminology. Ability to add, subtract, multiply, and divide and to record, balance, and check results for accuracy. Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly. What you'll need: High school diploma or equivalent work experience Two (2) to three (3) years' customer service/call center experience in a high-volume telephone contact environment Three (3) years or more Mortgage Loan Servicing industry experience Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1

FORUM Credit Union is a member focused, results driven financial institution who strives to provide the best customer service and financial advice to all of our members. Our mission is to help our members live their financial dreams . FORUM serves families and businesses in the state of Indiana with convenient branch locations and online access from anywhere. Don't see the job you are looking for? APPLY HERE! We are always looking for dedicated, hard-working individuals who want to join the FORUM Team! Please submit your general application here in order to be considered for future employment opportunities. Our team will reach out if we have an open role that matches your experience. *Please Note: If there is a specific job you are interested in, please apply under that job posting.* Responsibilities FORUM Credit Union might be the place for you if: If you enjoy helping meet the needs of members through listening, identifying, and recommending credit union products and services You focus on the thoroughness and accuracy of work You provide high priority to customer/member satisfaction and service If you are able to be responsive to member and employees needs and be able to handle all problems and complaints with professionalism and courtesy If you enjoy being a part of a fast-paced, challenging and rewarding career Qualifications We are looking for someone who: Has a positive attitude and great work ethic Is willing to continuously learn and develop both professionally and personally Is committed to their work Can get along with others, as well as work independently when needed Is very customer service oriented Has a High School Diploma or Equivalent Employee Perks: Competitive Pay Student Loan Reimbursement Tuition Assistance Wellness Programs Community Involvement and Paid Volunteer Time Professional Development/Award Winning Training Program 401K with Match Comprehensive Benefits Package Generous Paid Time Off Please note: A criminal background screen will be conducted upon hire. FORUM Credit Union values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Summary of Job Responsibilities: Under general supervision, and in line with established policies and procedures, serves as a primary service and sales contact for all Bank customers. Executes a variety of basic entry level functions, including but not limited to, processing everyday transactions, creation of monetary instruments, referring customers into checking, savings and other account-based products, and helping customers identify and adopt solutions to protect their money from fraud. Essential Duties: Is accountable for representing the bank to the customer in a courteous, professional manner, and for engaging in behaviors that will advance the customer's relationship with the bank. Processes all other bank-related transactions in accordance with deepening the customer relationship. Practices strong Know-Your-Customer (KYC), with the aim of becoming a trusted advisor to all members of the community Handles cash and negotiable instruments with a keen eye for accuracy and fraudulent activity. Cross-sells bank services in accordance with individual and branch performance goals. Operates in a team environment and provides excellent customer service. Responsible for the completion of tasks necessary to secure company assets. Uphold the customer and employee service standards established Accurately opens personal deposit accounts and completes higher level customer requests in accordance with bank standards. Skills and Abilities Required: The ability to communicate, speak clearly, and demonstrate a high level of interpersonal skills necessary to represent the bank in dealing with customers. Strong computer skills with both desktop and handheld platforms. Effective at using and navigating apps. Ability to exercise critical thinking skills. Preference of one year of experience in a consultative sales environment. Minimum Requirements: A high school diploma or equivalent. The ability to read, write, and speak English; count currency and coin; and to perform simple arithmatic calculations. Successful completion of credit check, drug screen, and background check. Flexible schedule Monday-Friday and Saturday morning availability. Two years of customer service experience OR completion of internal Banker Pathway I. Working Conditions: Minimum discomfort from noise, heat, dust, and other causes. Required to stand for long periods when providing customer services Exposed to potential robbery conditions. Receives detailed instructions and procedures to be followed to minimize the risk. The ability to lift and carry cash drawers and coin bags (up to 25 pounds).

Apply now Work Type: Office Working Employment Type: Permanent : The Program Manager Transformational Change will be responsible to manage a portfolio of several transformational change initiatives or sub streams under Markets to the highest standards. He or she will oversee the delivery planning, status reporting to various stakeholders and QPR, financial reporting, Operational Risk reporting based on bank's Change Delivery Standards. The ideal candidate is familiar with Agile at Scale and delivering multiple initiatives in a phased manner. He or she can manage upward communication in a precise and action-oriented manner and can deal with ambiguity. Key Responsibilities Business * Responsible to drive and end-to-end delivery of transformational change projects in the hive assigned in an Agile delivery methodology. * Manage the Change Delivery Standards (CDS) and assurance framework for the Project/Agile Deliveries/Programme, complying with the Change Governance Policy and CDS. * Lead and drive change management, able to take calculated risks and seeks continuous improvement. Effectively manage, collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. * Support financial management, project planning, overall project governance and various management reporting. * Establish governance and review Programme documents: PSC/ PgSC ToR, AED/PED, BRD, Project Plans, Closure Report, Change Requests, PSC MoM etc to meet the highest quality standards. * Supporting the Project/Programme Steering Committee (PSC/PgSC) in preparing quality materials (ToR, Progress reports, QPR, Refinement Forums, minutes etc) * Ensuring Project Tools ie. Clarity, Azure DevOps is up to date including Project static data, status update including RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts, and they are tracked and reported to the PSC/PgSC. * Coach and guide PMs in AED/PED preparation and subsequent Project management. * Coach and track/guide Project managers to upskill on relevant Accreditations through relevant Training and Certification. Organise, train and co-ordinate with the Group, Region, Country Project management learning sessions. * Drive and manage the annual Investment budget exercise for Hive as applicable. * Monitor process implementation effectiveness, identify key areas for improvement / issues and enhance process / controls embedding for the effective management of risk including reviewing Change Request Approvals (CRAs), Go Live parameters etc. * Embed the highest standards of Group ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Processes * Support Hive Lead and QPR lead, AE to co-ordinates management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related processes. Risk Management Proactively manages project or initiative risks and looks for mitigating solutions or escalates as required. Governance * Monitor process implementation effectiveness, identify key areas for improvement / issues and enhance process / controls embedding for the effective management of risk including reviewing CSTs, KRIs etc. * Engage teams on the framework parameters and cascade necessary updates to required Delegates. * Liaise with the various stakeholders to obtain status updates and determine and agree on required actions. Regulatory & Business Conduct * Display exemplary conduct and live by the Group's Values and Code of Conduct. * Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. * Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Key stakeholders Securities & Fixed Income Operations teams, SCB's Repo Desks, FM Technology teams Qualifications * Bachelor's degree from a reputable university * Minimum of 10+ years' experience in banking field, with proven track record in project / initiative implementation, business analyst skills and generally getting things done with the flexibility to adapt. * International exposure and excellent spoken and written English given the requirement to communicate with senior stakeholders for this role. * Demonstrated technical understanding and vendor management skills is a plus. * Excellent stakeholder management and collaboration across lines of business and within tech * Highly disciplined and structured with an outcome oriented and logical mindset and approach. * Able to work independently and also as part of a team. * Strong analytical skills, interpersonal and communication skills. * Able to deal with ambiguity and communicate accordingly to a senior audience. * Please note that the job description above will be reviewed during the Job Objective setting every year, which may be amended and agreed where necessary by the employee and the line manager. Skills and Experience * Program Management, Project Management * Deep understanding in all aspects trade life cycle and Financial Markets * Strong knowledge of testing practices and test automation * Agile Project Management & Ways of Working About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: * Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do * Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well * Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. * Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. * Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. * Flexible working options based around home and office locations, with flexible working patterns. * Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits * A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. * Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Apply now Information at a Glance * * * * *

Summary/objective Assist Teller Supervisor in all functions of the branch including answering teller questions. Ensure the branch is in balance daily and train staff on all policies and procedures (new or changed). Ascertain the branch is secure when leaving for the day. RESPONSIBILITIES AND DUTIES Assist with supervising tellers, informing and training staff on new products, procedures and policies Ensure all tellers, branch and vault are in balance daily Assist employees with problem solving and questions Supply cash for tellers (order and detail Brinks) Process various member transactions Access and update safe deposit box records when applicable Handle and maintain security of large amounts of cash, including balancing and supplying ATM & cash dispensers Communicate with branch manager, supervisor, branch staff and all back-office departments for assistance and member requests Open and close various types of accounts, certificates, etc. Process and create/order ATM/Debit cards for members Process stop payments, print statements and histories for members. Remote capture of checks Scan documents Balance and sell gift cards Order branch supplies Assist with night deposits, ATM deposits, wire transfers, large currency reports, deceased members, and irate members Assist with open/close of branch Assist with pool teller evaluations, log of bait money, reports from imaging system Make sure lobby is stocked and counters and machines are kept clean Attend credit union meetings and training as scheduled EDUCATION AND EXPERIENCE High school diploma, GED or equivalent 6 - 12-months of supervisor and/or financial institution experience Completion of internal Teller Supervisor and other required training programs