How To Become An Information Services Assistant: What It Is and Career Path

What is an information services assistant and how to become one

Updated January 8, 2025

3 min read

There is more than meets the eye when it comes to being an information services assistant. For example, did you know that they make an average of $17.42 an hour? That's $36,241 a year! Between 2018 and 2028, the career is expected to grow -4% and produce -105,300 job opportunities across the U.S.

ScoreInformation Services AssistantUS Average

Salary

2.8

Avg. Salary $36,241

Avg. Salary $59,228

Stability level

5.9

Growth rate -4%

Growth rate 0.3%

Diversity

9.3

Race

American Indian and Alaska Native 0.66%

Asian 7.22%

Black or African American 16.60%

Hispanic or Latino 16.32%

Unknown 5.30%

White 53.89%

Gender

female 69.14%

male 30.86%

Age - 39

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 39

Stress level

5.9

Stress level is manageable

7.1 - high

Complexity level

6.6

Complexity level is challenging

7 - challenging

Work life balance

6.5

Work life balance is good

6.4 - fair

Key steps to become an information services assistant

Explore information services assistant education requirements

Most common information services assistant degrees

Bachelor's

56.2 %

Associate

15.7 %

High School Diploma

14.9 %

Start to develop specific information services assistant skills

Skills	Percentages
Inbound Calls	15.43%
Emergency Calls	9.94%
Telephone Numbers	9.65%
Emergency Situations	8.08%
Library Materials	7.08%

Complete relevant information services assistant training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New information services assistants learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an information services assistant based on U.S. Bureau of Labor Statistics data and data from real information services assistant resumes.

Research information services assistant duties and responsibilities

Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
Respect patients' right to privacy and confidentiality according HIPAA laws.
Research and release medical records, x-ray films and pathology slides to other agencies according to HIPPA regulations.
Maintain strict patient confidentiality and compliance with all HIPAA regulations, as well as state and facility policies.

Prepare your information services assistant resume

When your background is strong enough, you can start writing your information services assistant resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an information services assistant resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable information services assistant resume templates

Build a professional information services assistant resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your information services assistant resume.