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Information systems operator skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
David Garaventa,
Guido Lang Ph.D.
Below we've compiled a list of the most critical information systems operator skills. We ranked the top skills for information systems operators based on the percentage of resumes they appeared on. For example, 10.8% of information systems operator resumes contained troubleshoot as a skill. Continue reading to find out what skills an information systems operator needs to be successful in the workplace.

15 information systems operator skills for your resume and career

1. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how information systems operators use troubleshoot:
  • Required to maintain and troubleshoot computer and power generation equipment.
  • Helped technicians troubleshoot communications hardware.

2. Switches

Here's how information systems operators use switches:
  • Operate automated message switches and strategic telecommunications centers, computer terminals, processors and countless other communication security devices.
  • Supervised and participated in the installation, testing and troubleshooting of more than 100 Cisco ATM switches and routers.

3. Computer Programs

A computer program is a set of instructions that can be executed by a computer to perform an operation or task. Computer programs are devised by computer programmers in a programming language. Everything a computer does is through a computer program.

Here's how information systems operators use computer programs:
  • Assisted in design, editing, and testing of computer programs or databases.
  • Write, analyze, edit, test, and modify computer programs.

4. Peripheral Equipment

Here's how information systems operators use peripheral equipment:
  • Provided daily technical support for Microsoft Outlook e-mail, network connectivity, telecommunications, peripheral equipment, and systems software.
  • Perform operation of mainframe computers and a variety of peripheral equipment.

5. Unix

UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Here's how information systems operators use unix:
  • Performed Systems Administration Functions for (Windows OS and Unix OS) and Administration Functions on a Mail Server.
  • Initial Training in Hardware/Software Trouble Shooting Techniques, Information Systems Security and Windows NT and UNIX System Administration.

6. Automation Equipment

Here's how information systems operators use automation equipment:
  • Performed troubleshooting procedures on automation equipment and systems to the degree required for isolation of malfunctions to specific hardware or software.
  • Coordinated troubleshooting and installation of brigade automation equipment while prioritizing and assigning workloads for five Soldiers.

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7. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how information systems operators use linux:
  • Employed as a Systems Operator in support of two Fujitsu-Siemens Linux mainframe servers.
  • Familiarized with IBM system and Linux Shell * Provided after hours in-house IT support * Responsible for backing up daily banking activities

8. User Accounts

A user account is a relationship established between a user and a computer, network, or information service that includes a user name, password, and all information related to the user. A user account may or may not allow a user to connect to a network, another computer, or other shared resources.

Here's how information systems operators use user accounts:
  • Process security requests and provision user accounts to grant platform and application access privileges.
  • Managed and maintained user accounts using Active Directory.

9. DOD

Definition of Done (DoD) is a set of deliverables that are needed to devise software. These deliverables are valuable to the system and can be exemplified by writing code, coding comments, unit testing, integration testing, design documents, release notes, and so on.

Here's how information systems operators use dod:
  • Performed extensive system and networking administration with department of defense (DOD) secure military information systems.
  • Monitor Network systems to ensure maximum availability of critical DoD systems.

10. Trouble Tickets

A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.

Here's how information systems operators use trouble tickets:
  • Managed trouble ticket requests and supervised information systems maintenance, troubleshooting, and upgrading.
  • Utilized Microsoft Access to manage work orders/trouble tickets to effectively and efficiently assist users.

11. Technical Documentation

Technical documentation means any documentation that gives a functional, architectural, and handling description of a technical product or a product in use or development.

Here's how information systems operators use technical documentation:
  • Develop advance technical documentation for enterprise infrastructure systems, hardware and software.
  • Draft associated technical documentation for program reference and maintenance purposes.

12. System Software

System software is the set of software that controls the management and internal functioning of a computer using the operating system, disk operating system, and file management utilities. The most crucial characteristics of system software include fast speed, closeness to the system, difficulty to design, difficulty to manipulate, and written in a low-level language.

Here's how information systems operators use system software:
  • Installed network system software upgrades and modifications.
  • Modified existing application packages using application and operating system software and appropriate computer language commands and files.

13. Network Security

Here's how information systems operators use network security:
  • Supervised 10 personnel in daily job performance requirements meeting operational efficiency at 100 percent completed Network Security Officer Certification.
  • Provided initial troubleshooting for encryption devices and escalated issues to network security as appropriate.

14. COMSEC

Here's how information systems operators use comsec:
  • Maintained Top Secret SCI Clearance COMSEC Custodian Recommended and assisted in implementing operating procedures promoting continual improvement within the operation.
  • Assigned duties as organization s COMSEC Custodian, handling all requests for COMSEC and disseminating COMSEC to lower echelons.

15. PMCS

Here's how information systems operators use pmcs:
  • Operate and perform preventive maintenance checks and services (PMCS) on assigned vehicles and power generators.
  • Operated and performed Preventive Maintenance Checks and Services (PMCS).
top-skills

What skills help Information Systems Operators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on information systems operator resumes?

David Garaventa

Director, Computer Information Systems and Cybersecurity Programs, Assistant Professor, CIS, Albertus Magnus College

The skills/attributes required across a variety of jobs in the IT fields.

What soft skills should all information systems operators possess?

Guido Lang Ph.D.

Associate Professor of Computer Information Systems, Quinnipiac University

- Analytical skills
- Communication skills
- Attention to detail
- Creativity
Do you want to know more?
Read more about what experts have to say about information systems operator

List of information systems operator skills to add to your resume

Information systems operator skills

The most important skills for an information systems operator resume and required skills for an information systems operator to have include:

  • Troubleshoot
  • Switches
  • Computer Programs
  • Peripheral Equipment
  • Unix
  • Automation Equipment
  • Linux
  • User Accounts
  • DOD
  • Trouble Tickets
  • Technical Documentation
  • System Software
  • Network Security
  • COMSEC
  • PMCS
  • Desk Support
  • TCP/IP
  • Windows Server
  • Windows XP
  • VoIP
  • Combat
  • Network Connectivity
  • A+
  • Network Operations
  • Windows NT
  • Software Problems
  • Microsoft Exchange
  • LRU
  • Network Devices
  • WAN
  • DMS
  • Nipr
  • DNS
  • Unit Level Maintenance
  • Technical Assistance
  • Network Systems
  • Software Applications
  • PCS
  • Network Issues
  • Email Accounts
  • Solaris
  • Military Computer Systems
  • Technical Issues
  • Network Troubleshooting
  • Secret Security
  • Data Communications

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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