Information technology systems director job description

Responsibilities:

• Create the technical strategy and IT reference architectures to guide the successful design, development, implementation and operations of IT solutions
• Own Ample's ERP architecture and define ERP applications capabilities and how they should be integrated to provide the best business outcome
• Create selection short list, selection criteria and drive buy decisions for the right tools that meet Ample's needs and integrate them into a cohesive solution
• Make build decisions for areas where either no sufficiently advanced tools exist, or they don't meet Ample's needs and process objectives.
• Partner with various stakeholders and create the IT roadmap for investments to unlock value in the supply chain and manufacturing areas.
• Understand the current and define the future architectures for the integration of WMS, MES solutions with ERP software and plant automation equipment.
• Understand manufacturing business designs, business models, functions, processes, and job roles in manufacturing environments.
• Working with key stakeholders, business relationship managers and project managers, follow the IT methodology, identify time and resources needed to deliver the solution while identifying risks, issues and mitigation strategies.
• Create and implement ERP architecture – tools, frameworks, standards, processes, implementation and governance.

Requirements:

• 10+ years of relevant ERP, WMS, MES and/or shop floor automation experience integrating systems (SAP ERP or Oracle Netsuite experience are a plus; any MES system is fine)
• 5-8 years of enterprise architecture development / implementation experience focused on supply chain and manufacturing solutions.
• Software system development, integration experience.
• Demonstrated expertise in creating enterprise architecture, technology roadmaps and ensuring these are aligned with key stakeholders.
• Experience working with business relationships and project managers to design and deliver successful solutions. This experience should include creating detailed documents and presentations to steering committees or key stakeholders.
• Any experience with technologies and industry trends in Smart Manufacturing, Industry 4.0 and Industrial IoT would be a huge bonus.

We are an equal opportunity and E-verified Employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status.

Your Opportunity

The Director, IT Plant Systems leads Smithfield's Plant Systems team in implementing and supporting technology solutions for the Company's manufacturing operations and warehousing. This leader will be a strong advocate of continuous improvement, industry-recognized best practices, and standardization across the organization with a strong focus on leading and guiding the team to provide high-quality technology solutions in support of daily production and ongoing continuous improvement initiatives for our plants and warehouses.

The Director, IT Plant Systems is responsible for managing large teams including both direct and indirect reporting relationships. Additionally, this role may have overall responsibility for more than one functional area. It is critical this leader has a deep understanding of process manufacturing operations and must build trusted relationships with Operations Executives, Plant Management, and fellow IT Leaders.

Core Responsibilities

* Leads the team which serves as the primary liaison between Manufacturing and IT
* Direct and guide the team in translating business needs into IT requirements for Manufacturing and Engineering projects, Plant cost-saving initiatives, onboarding of new acquisitions to Smithfield systems, requests for new technology and network-connected equipment, system enhancements and upgrades.
* Ensure alignment across stakeholders on decisions, priorities and relevant project information regarding business unit requests, projects and initiatives.
* Drives technology and business process innovation for our plants and warehouses to enable front line competitive position and manages a portfolio of services to address business needs within our plants.
* Leads reviews of current business processes to determine where automation/improvements will drive efficiency.
* Recommends innovative uses of existing software functionality to reduce manual effort and maximize the return on our investment in technology.
* Establish a consistent process for the development of detailed implementation and contingency plans and provide user and management training before, during, and after system deployments.
* Partner with Enterprise Architecture, Infrastructure and Security teams to prepare site infrastructure as needed to accommodate new equipment, systems and processes.
* Develop and sustain effective Plant Systems management and staffing plans to deliver on objectives.
* Travel to implementation sites, when appropriate, to assist in the on-site deployment and training.
* Work with key stakeholders to classify manufacturing applications and integration points to guide security, support and business continuity priority.
* Develop and maintain a working knowledge of new technology and bring innovation ideas forward
* Keep accurate inventories of systems and IT equipment, and update our knowledge base of problem resolutions
* Assists the Applications, Infrastructure, IT Security & Vendor Management organizations to drive continuous improvement in internal and third-party support relationships.
* Manages and reduces risk.
* Assists in the prioritization of IT requests, ensuring team is working on the highest priority, highest return projects for the Smithfield organization.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

* Bachelor's Degree from a regionally accredited four-year college or university and 10+ years of relevant experience, or equivalent combination of education and experience, required.
* 7+ years of experience in team development/management.
* Manufacturing systems experience, required.
* Experience leading teams that troubleshoot and maintain Industrial PCs, labelers, scales RF-scanning equipment required.
* Experience with MES, SCADA, Automation, Quality Control, Labeling or Compliance systems, required.
* Effective critical thinking, decision making and problem-solving skills.
* Self-directed with effective analytical and problem-solving skills
* Excellent interpersonal and communication skills with the ability to work collaboratively with cross-functional teams.
* Must demonstrate the ability to work effectively at all levels across the organization.
* Must be able to travel up to 30%, dependent on projects and plant support needs.
* Excellent organizational skills required.
* Ability to be respectful, approachable, and team-oriented while building strong working relationships and a positive work environment.

Supervisory Responsibilities

* Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
* Perform the following: interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
* Lead the Plant Systems Management team in the coaching, development, and training of IT Plant Analyst team members.
* Understands, demonstrates, and guides others to exhibit Smithfield's core competencies.
* Creates career path maps for employees on the team.
* Actively solicits continuous improvement feedback on efforts and employee relationships.
* Builds a diverse and respected team within the organization.

Work Environment & Physical Demands

* Noise level in the work environment is usually moderate but can be loud when in the production area.
* The plant environment will include wet or humid conditions (non-weather related), extreme cold and heat (non-weather related), working near moving mechanical parts, exposure to fumes or airborne particles, and chemicals.

Careers and Benefits

To learn more about Smithfield's benefits, visit smithfieldfoods.com/careerbenefits.

PEOPLE MATTER

More than 63,000 employees globally drive our success. We strive to create a fair, ethical and rewarding work environment.

GROWTH & DEVELOPMENT

Working at Smithfield isn't just a job - it's the foundation for a lifelong career with training designed to help you advance professionally.

BENEFITS

Our people matter. That's why we offer excellent, comprehensive benefits packages to our full-time employees.

SUSTAINABILITY PLEDGE

Sustainability is ingrained in our culture and guides how we operate. We believe in innovating for the future.

About Smithfield Foods

Headquartered in Smithfield, Va. since 1936, Smithfield Foods, Inc. is an American food company with agricultural roots and a global reach. With more than 60,000 jobs globally, we are dedicated to producing "Good food. Responsibly " and serve as one of the world's leading vertically integrated protein companies. We have pioneered sustainability standards for more than two decades, including our industry-leading commitments to become carbon negative in our U.S. company-owned operations and reduce GHG emissions 30 percent across our entire U.S. value chain by 2030. We believe in the power of protein to end food insecurity and have donated hundreds of millions of food servings to our communities. Smithfield boasts a portfolio of high-quality iconic brands, such as Smithfield , Eckrich and Nathan's Famous , among many others. For more information, visit www.smithfieldfoods.com, and connect with us on Facebook, Twitter, LinkedIn and Instagram.

EEO/AA Information

Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.

Pathways Youth & Family Services is headquartered in Kerrville, TX with locations in Abilene, Dallas, Austin, San Antonio and Houston. Providing foster care and adoption services to over 10,000 children since 1992, Pathways' mission has become a reality. The organization has fulfilled its vision of thriving children, resilient families, and strong communities enduring for generations. True to its name, Pathways provides a path for youth and families to receive a comprehensive network of services through the following 4 vital programs: Foster Family Care, Adoption Services, Mosaic Behavioral Health and Residential Care.

Are you ready to join a team that's on a mission to change the lives of children and families? Want to be part of a movement that values compassion and empowerment?

What you will work on (essential duties not limited to the following):

IS and IT Operations

• Develop and implement an agency strategy and roadmap for organizational excellence in the management of IS and IT services that are appropriate for onsite and remote work environments.
• Ensure the organization uses appropriate and relevant processes, practices, and tools needed to execute business strategies and ensure the efficient use of IT.
• Define roles and responsibilities for the IS/IT Department.
• Develop and lead training and education efforts across the agency to ensure agency personnel understand and can comply with IS and IT plans and protocols.
• Continuously analyze IS and IT to ensure system and infrastructure performance is suitable to support business objectives and functions.
• Provide tactical direction and support to IT to ensure effective utilization of technology.
• Serve as key contact with external consultants and support providers, assist in negotiating service agreements with vendors and providers.
• Develop and implement a business continuity plan that identifies security risks and protocols to minimize disruption to business operations in the event of emergency or data loss and ensure interruptions and disruptions are resolved in a timely manner.
• Oversee security of systems, networks, and enterprise information identifying vulnerabilities and the need for upgrades.
• Identify business intelligence, reporting, and data analysis needs of the organization for the purpose of streamlining and improving the operations of the organization for efficiency and profitability.
• Develop self-auditing and compliance capabilities around IS and IT procedures and facilitate and/or assist with IS and IT security audits or investigations.
• Liaise with agency programs and departments to determine and address IS and IT needs and requirements while ensuring each department and program strategy aligns with IS and IT management goals and objectives.
• Understand and support agency program and department service delivery goals and objectives to support the continual improvement of service delivery and service quality with IS and IT processes, tools, trend analysis, and metrics.
• Build and maintain relationships with external child welfare partners, IS/IT advisors, and vendors.
• Ensure service management processes and structure of IT-related activities are appropriate to the organization's business.
• Ensure personnel reporting to IS understand the organization's service management framework.
• Implement the service management, tools and monitoring strategies, and associated business processes throughout the organization, as appropriate.
• Develop and manage departmental budget and forecast appropriately.
• May be responsible for on-call duties and response to emergencies on-site as needed.

Data Analytics

• Identify, collect, process, and analyze internal and relevant external data relating to various organizational functions and programs.
• Analyze agency and industry business requirements and processes and recommend implementation, as appropriate.
• Create comprehensible and usable information using techniques and tools such as diagrams, graphs, and reports to convey information to internal and external stakeholders.
• Understand best practices of analytical techniques, engage in organized information gathering, understand cross-functional requirements, and present findings to all levels of management and to the Board of Directors, as appropriate.
• Perform basic and complex data analyses on both quantitative and qualitative data relevant to the agency's business and business policies and practices.
• Monitor agency data quality on an ongoing basis and ensure departmental and program data is complete and accurate.
• Collaborate with IT and program staff to understand the complexities of the organization's electronic records management software systems, how they operate and ways to improve data collection, storage, management, and analysis.
• Implement solutions that support data governance, data fidelity and quality initiatives, useable dashboards, and data transformation through modeling, querying, and workflows.
• Access publicly available child welfare data from multiple sources and analyze in a manner that provides clear and understandable information to internal and external stakeholders.
• Use data to create and manage processes needed to solve business problems and create business opportunities, including the development of performance measures.

Education & Experience Requirements:

• Bachelor's degree in Computer Science or related field required. Master's degree in Computer Science or related field preferred.
• Proof of continued education, such as software certifications.
• Minimum of five years of management experience in an IS environment.
• Experience managing transformation and ongoing operations of IT and IS service management processes.
• Experience building complex data sets from multiple data sources both internally and externally.
• Experience developing business deliverable that leverage business intelligence platforms, data management platforms, or SQL-based languages (ZOHO, Tableau, PowerBi, or related).
• Intermediate to advanced proficiency in SQL.
• Experience in the social services, legal field, or non-profit.
• Experience with developing KPIs or other tracking metrics of organizational success through data.
• Experience and comfort in working in various database software and web-based reporting tools.

Knowledge, Skills, & Abilities needed to succeed in this role:

• Strong leadership and project management skills.
• Strong knowledge of IS and service management of IT related activities.
• Thorough understanding of IT and IS and practical applications to support the company's goals.
• Excellent communication and interpersonal skills.
• Excellent presentation, time management, writing, and collaborating skills.
• Proficient in latest strategies and thinking related to IS and IT systems and management.
• Demonstrated experience in leading process improvement and organization change initiatives.
• Solid analytical and problem-solving skills.
• Working knowledge of statistical methodologies, data analysis techniques, data management, dashboards, modeling, querying, and workflows.
• Capacity to work with large amounts of data, extract relevant information and draw logical conclusions.
• Expert proficiency in Excel. Experience using advanced Excel functions, pivot tables, visualization methods, and macros.
• Strong SQL, database and ETL skills strongly desired including cleaning and managing data.
• Solid understanding of data sources, data organization and storage.