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Information technology systems director skills for your resume and career
15 information technology systems director skills for your resume and career
1. Project Management
- Implemented Project Management Office to Support Strategic IS initiatives Developed Organization wide Data Governance and Data Architect committees.
- Project management of team to implement system features and functionality to accomplish business objectives.
2. Architecture
- Designed flexible architecture to migrate and manage systems while online, improving company performance overall.
- Included the full range of IT -- architecture, security, disaster recovery, networks, et al.
3. Network Infrastructure
- Managed all aspects of information technology including educational systems and Network infrastructure.
- Implemented and established corporate network infrastructures and system topology.
4. Cloud
Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.
- Project Manager for new wireless access within the site with remote access to the wireless system with cloud controls.
- Partnered with the IS cloud adoption team to move our modernized solution to the Azure private cloud.
5. HR
HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.
- Finance, HR, Legal) - Baxter International Managed the corporate system IT portfolio in Europe.
- Coordinated the development, testing, and implementation of all interfaces for the Paylocity HR and Payroll system rollout.
6. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Streamlined processes and improved customer service for wholesale customers.
- Developed Clinical, business, Infrastructure, and Customer Service teams with an approach to provide support for the enterprise organization.
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- Research and evaluate emerging technologies and strategic vendor offerings for their potential to provide business and competitive advantage to the College.
- Coordinated technology strategic planning, actively seeking ways to leverage applicable emerging technologies to support business objectives.
8. Disaster Recovery
The ability or procedure by which an organization regains its access and control over its IT framework after an unwanted disaster such as natural calamity or a cyberattack.
- Provided leadership in the implementation of infrastructure improvements projects including Capacity Planning, Availability, Systems Monitoring, and Disaster Recovery.
- Provided business continuity of critical systems through disaster recovery planning and regular fail-over exercises to alternate data center co-locations.
9. Business Processes
- Monitor affected business processes after project completion to verify desired results.
- Streamlined business processes, improved efficiency and reduced response times for RMI and its customers.
10. ERP
Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.
- Managed upgrades of network, server and desktop environments, and managed outsourcing of ERP, HR/payroll and Help Desk.
- Established ERP system, monitored ERP, manufacturing, and quality control processes, and performed supply chain sourcing audits.
11. VMware
- Implemented Vmware server to consolidate Mail and database server in the NOC.
- Performed Break/Fix on Linux, Network, VPN, VMWare and Windows.
12. Direct Reports
- Supervised direct reports and consultants.
- Hold P&L responsibility for $4.2 million budget with 3 direct and 14 indirect reports.
13. Vendor Relationships
Vendor management is an activity or a program wherein it allows creating, managing and developing a good relationship for both the client and the service provider in a particular enterprise. It ensures constant communication with the vendors that benefit both parties. It provides engaging materials to promote further the product or service they provide.
- Managed all vendor relationships and negotiations.
- Integrated mobile devices (iPhone and iPad) and managed vendor relationships to ensure quality of service and product performance.
14. ITIL
- Initiated beta activities that validated adoption of key ITIL framework components.
- Designed ITIL process flows and policies and procedures for service delivery and governance of service provider.
15. CRM
CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.
- Implemented enterprise wide Avaya telephony systems and integrated call centers via SAP CRM.
- Imported Salesforce CRM data into Access database and Quality Specifications into IQS.
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What skills help Information Technology Systems Directors find jobs?
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What skills stand out on information technology systems director resumes?
Associate Teaching Professor, University of Missouri
-Past accomplishments in delivering results while working with others
-Technical skills in target areas for job. The hottest areas right now: machine learning, large scale apps, and autonomous systems.
What soft skills should all information technology systems directors possess?
Ehsan Sheybani Ph.D.
Professor, University of South Florida
What hard/technical skills are most important for information technology systems directors?
Ehsan Sheybani Ph.D.
Professor, University of South Florida
What information technology systems director skills would you recommend for someone trying to advance their career?
Professor, Northeastern University
What type of skills will young information technology systems directors need?
Associate Professor, DePaul University
List of information technology systems director skills to add to your resume

The most important skills for an information technology systems director resume and required skills for an information technology systems director to have include:
- Project Management
- Architecture
- Network Infrastructure
- Cloud
- HR
- Customer Service
- Emerging Technologies
- Disaster Recovery
- Business Processes
- ERP
- VMware
- Direct Reports
- Vendor Relationships
- ITIL
- CRM
- Application Development
- Computer System
- Strategic Plan
- Software Development
- Azure
- Strategic Direction
- Data Warehouse
- QA
- Microsoft SQL
- HIPAA
- Google Apps
- Windows XP
- SLA
- Windows Server
- Linux
- POS
- ROI
- Desktop Support
- SOX
- VoIP
- Management System
- SharePoint
- Saas
- Virtualization
- CIO
- SAN
- VPN
- Lan
- Mac
- Intranet
- SQL Server
- PCI
Updated January 8, 2025