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What is an information technology technical trainer and how to become one

Updated January 8, 2025
4 min read
Quoted experts
Ranganathan Chandrasekaran,
Alexey Kolmogorov Ph.D.

An information technology (IT) technical trainer teaches the operation, configuration, and maintenance of new technology to the support staff and other employees. They work as part of the IT department of a company or a technology firm. An IT technical trainer is responsible for creating and organizing sessions to teach their organization's staff on IT systems. They must stay up to date with new technology, as their job is to ensure that the company gets a return on its investment in IT solutions.

To apply for a position as an IT technical trainer, you will need a bachelor's degree in IT or a related field. Having years of experience and certifications are also important. An applicant must possess communication, leadership, presentation, and interpersonal skills. IT technical trainers earn an average salary of $65,558 yearly.

What general advice would you give to an information technology technical trainer?

Ranganathan ChandrasekaranRanganathan Chandrasekaran LinkedIn profile

Professor and Director of Graduate Studies, University of Illinois

As we roll into another month of the COVID-19 pandemic, graduating students are facing one of the worst moments of their lives. They face several uncertainties; due to financial challenges, uncertainty about completing their degrees on time, adjusting to online and hybrid modes of learning, and worst of all, facing the worst job market. As a result, I see the stress and anxiety levels among the graduating students to be significantly higher, at levels I have not experienced in my academic career.

Several businesses have been hit hard by the pandemic, and they have rolled back their offers made to students for internships and jobs. Businesses have also resorted to downsizing and layoffs, and we are likely to see that continue, at least in the near term. However, two sectors that are showing promises of a quick turnaround are technology and healthcare.

It might take many months for the economy to get back on track, but the demand for information systems graduates is likely to grow, as a large number of businesses have turned to increased use of technology in this pandemic period. As more companies go digital, we need more professionals to manage the remote-work, technological infrastructure and meet the other demands of the business. Students pursuing education in information systems, computer science, and healthcare are going to be in greater demand.

On the positive side, the uncertainties induced by the pandemic have also helped students to prepare themselves better for a tougher job market. I found many students rise up and use the lockdown period to have a serious introspection and invest their time and effort in upgrading their knowledge and skills. The internship drought and rescinding of job/internship offers brought their dreams crashing down, but I found several students to quickly get over their disappointments, and engage in improving their skillsets utilizing the pandemic lockdown as an opportunity. I am aware of many students, especially in the information systems disciple, who spent time doing online courses, completing certification programs, and take up DIY projects on data analysis, developing analytical and forecasting models, and visualization of various aspects of the pandemic. The pandemic has resulted in massive amounts of data, released by several organizations worldwide, that have provided a stimulant for students to indulge in DIY-projects. I had several students approach me over summer to do some projects, and we have done some interesting projects using public datasets related to COVID-19.
ScoreInformation Technology Technical TrainerUS Average
Salary
4.7

Avg. Salary $60,392

Avg. Salary $59,228

Stability level
5.5

Growth rate 8%

Growth rate 0.3%

Diversity
5.8
Race

American Indian and Alaska Native 0.51%

Asian 6.39%

Black or African American 11.55%

Hispanic or Latino 15.98%

Unknown 6.52%

White 59.04%

Gender

female 44.56%

male 55.44%

Age - 44
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44
Stress level
5.5

Stress level is manageable

7.1 - high

Complexity level
8.0

Complexity level is challenging

7 - challenging

Work life balance
6.0

Work life balance is fair

6.4 - fair

Information technology technical trainer career paths

Key steps to become an information technology technical trainer

  1. Explore information technology technical trainer education requirements

    Most common information technology technical trainer degrees

    Bachelor's

    60.6 %

    Associate

    15.9 %

    Master's

    12.9 %
  2. Start to develop specific information technology technical trainer skills

    SkillsPercentages
    Training Materials10.83%
    Learning Management System8.91%
    Training Sessions7.21%
    Training Programs6.23%
    Course Materials5.62%
  3. Complete relevant information technology technical trainer training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New information technology technical trainers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an information technology technical trainer based on U.S. Bureau of Labor Statistics data and data from real information technology technical trainer resumes.
  4. Research information technology technical trainer duties and responsibilities

    • Manage project SharePoint site as SharePoint administrator.
    • Manage purchase / development/ customization, update and distribution of learning material for on corporate intranet.
    • Introduce WBT/CBT eLearning modules for self-study.
    • Coach web building language like HTML, CSS and JavaScript.
  5. Prepare your information technology technical trainer resume

    When your background is strong enough, you can start writing your information technology technical trainer resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an information technology technical trainer resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable information technology technical trainer resume templates

    Build a professional information technology technical trainer resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your information technology technical trainer resume.
    Information Technology Technical Trainer Resume
    Information Technology Technical Trainer Resume
    Information Technology Technical Trainer Resume
    Information Technology Technical Trainer Resume
    Information Technology Technical Trainer Resume
    Information Technology Technical Trainer Resume
    Information Technology Technical Trainer Resume
    Information Technology Technical Trainer Resume
    Information Technology Technical Trainer Resume
  6. Apply for information technology technical trainer jobs

    Now it's time to start searching for an information technology technical trainer job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first information technology technical trainer job

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Average information technology technical trainer salary

The average information technology technical trainer salary in the United States is $60,392 per year or $29 per hour. Information technology technical trainer salaries range between $43,000 and $84,000 per year.

Average information technology technical trainer salary
$60,392 Yearly
$29.03 hourly

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Information technology technical trainer reviews

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A zippia user wrote a review on Dec 2019
Cons

simply wasting time


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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