How to hire an information technology technician/sales

How to hire an information technology technician/sales, step by step

Here's a step-by-step information technology technician/sales hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an information technology technician/sales job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new information technology technician/sales
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   The information technology technician/sales hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An information technology technician/sales's background is also an important factor in determining whether they'll be a good fit for the position. For example, information technology technician/sales from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   The following list breaks down different types of information technology technician/sales and their corresponding salaries.

   Type of Information Technology Technician/Sales	Description	Hourly rate
   Information Technology Technician/Sales	Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and automobiles, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.	$24-44
   Sales/Account Representative	A sales account representative is responsible for managing and responding promptly to customer complaints and queries of clients. They focus on customer concerns and contact prospects... Show more	$18-38
   Sales/Marketing	Among the responsibilities of working in sales and marketing is to reach out to clients to achieve sales targets and secure customer satisfaction. It is also essential to come up and develop strategies to obtain sales and find new opportunities that will strengthen the client base and improve the company's brand and image... Show more	$11-33

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Account Management
   • CRM
   • Product Knowledge
   • Computer System
   • Windows
   • Troubleshoot
   • POS
   • CSS
   • JavaScript
   • Apple
   • PL/SQL
   • Trade Shows
   • HTML
   • Sales Floor

   Check all skills

   Responsibilities:

   • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
   • Help to research and troubleshoot unfamiliar errors using online knowledge base and other resources to effectively identify and resolve problems.
   • Create additional revenue through upselling products and services.
   • Recognize for successful record of upselling products to customers.
   • Provide customer technical assistance including setting up newly purchase computers, printers, and wireless networks.

3. Make a budget

   Including a salary range in your information technology technician/sales job description is one of the best ways to attract top talent. An information technology technician/sales can vary based on:

   • Location. For example, information technology technician/sales' average salary in florida is 44% less than in california.
   • Seniority. Entry-level information technology technician/sales 46% less than senior-level information technology technician/sales.
   • Certifications. An information technology technician/sales with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in an information technology technician/sales's salary.

   Average information technology technician/sales salary

   $68,633yearly

   $33.00 hourly rate

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   Entry-level information technology technician/sales salary

   $50,000 yearly salary

   Updated December 15, 2025

4. Writing an information technology technician/sales job description

   An information technology technician/sales job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of an information technology technician/sales job description:

   Information technology technician/sales job description example

   At Office Depot and Office Max, the Services Advisor is a part-time role, providing “total solutions” to our customers encompassing Technology, Services, Furniture and Print offerings. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing training of Technology products/services and print offerings.
   
   The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max’s proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.
   
   Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
   
   products and services. Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store.
   
   Performs duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. Ensures the completion of damaged and defective/buy back merchandise through the RCC process.
   
   2. Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
   
   3. Able to evaluate the customer’s needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
   
   4. When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.
   
   5. Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
   
   6. Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
   Education & Experience High School diploma or equivalent edu preferred Minimum 1 year experience in related field 2 Years Sales and/or Customer Services experience preferred Pay, Benefits & Work Schedule Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. How to Apply Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Equal Employment Opportunity Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law. We will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunity Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law. We will consider for employment qualified applicants with arrest and conviction records. Fair Chance Ordinance We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance

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5. Post your job

   There are various strategies that you can use to find the right information technology technician/sales for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your information technology technician/sales job on Zippia to find and attract quality information technology technician/sales candidates.
   • Use niche websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post a job on free websites.

6. Interview candidates

   Recruiting information technology technician/sales requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new information technology technician/sales

   Once you've selected the best information technology technician/sales candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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