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Job outlook for infrastructure technicians in the United States
Infrastructure technician job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected infrastructure technician job growth rate is 10% from 2018-2028.
About 83,100 new jobs for infrastructure technicians are projected over the next decade.
Infrastructure technician salaries have increased 9% for infrastructure technicians in the last 5 years.
There are over 32,479 infrastructure technicians currently employed in the United States.
There are 80,487 active infrastructure technician job openings in the US.
The average infrastructure technician salary is $96,543.
Are infrastructure technician jobs in demand?
Infrastructure technician job and salary trends over time
Infrastructure technician jobs over time
Infrastructure technician job growth rate over time
| Year | # of jobs | % of population |
|---|---|---|
| 2021 | 32,479 | 0.01% |
| 2020 | 68,611 | 0.02% |
| 2019 | 29,156 | 0.01% |
| 2018 | 24,933 | 0.01% |
| 2017 | 25,270 | 0.01% |
Average infrastructure technician salary over time
Infrastructure technician salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $96,543 | $46.42 | +3.4% |
| 2024 | $93,362 | $44.89 | +2.3% |
| 2023 | $91,248 | $43.87 | +1.5% |
| 2022 | $89,870 | $43.21 | +1.7% |
| 2021 | $88,402 | $42.50 | +1.6% |
Infrastructure technician jobs by state
Most common states for infrastructure technicians
| Rank | State | Population | # of jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 344 | 50% |
| 2 | Alaska | 739,795 | 182 | 25% |
| 3 | Vermont | 623,657 | 127 | 20% |
| 4 | Massachusetts | 6,859,819 | 1,304 | 19% |
| 5 | Delaware | 961,939 | 181 | 19% |
| 6 | Virginia | 8,470,020 | 1,523 | 18% |
| 7 | Maryland | 6,052,177 | 1,116 | 18% |
| 8 | Colorado | 5,607,154 | 994 | 18% |
| 9 | Minnesota | 5,576,606 | 871 | 16% |
| 10 | Utah | 3,101,833 | 500 | 16% |
| 11 | Iowa | 3,145,711 | 494 | 16% |
| 12 | New Hampshire | 1,342,795 | 208 | 15% |
| 13 | Maine | 1,335,907 | 201 | 15% |
| 14 | Arizona | 7,016,270 | 948 | 14% |
| 15 | Illinois | 12,802,023 | 1,665 | 13% |
| 16 | Indiana | 6,666,818 | 896 | 13% |
| 17 | Connecticut | 3,588,184 | 466 | 13% |
| 18 | Kansas | 2,913,123 | 381 | 13% |
| 19 | Rhode Island | 1,059,639 | 143 | 13% |
| 20 | North Dakota | 755,393 | 98 | 13% |
Most common cities for infrastructure technicians
| Rank | City | # of jobs | Employment/ 1000ppl | Avg. salary |
|---|---|---|---|---|
| 1 | Chandler | 2 | 1% | $72,380 |
| 2 | Fayetteville | 2 | 1% | $74,635 |
| 3 | Worcester | 1 | 1% | $103,961 |
| 4 | Atlanta | 1 | 0% | $73,555 |
| 5 | Austin | 1 | 0% | $93,921 |
| 6 | Dallas | 1 | 0% | $92,747 |
| 7 | Fontana | 1 | 0% | $104,636 |
| 8 | Houston | 1 | 0% | $93,292 |
| 9 | Miami | 1 | 0% | $62,089 |
| 10 | San Antonio | 1 | 0% | $94,004 |
| 11 | Tucson | 1 | 0% | $71,488 |
Infrastructure Technician job outlook: Expert opinions
Our panel of infrastructure technician experts
Texas A&M University San Antonio
Grand Valley State University
Tiffin University
Utah Valley University
Governors State University
New York Institute of Technology
Slippery Rock University
Stetson University
Saint Peter's University
American University
University of Illinois
Robert Vinaja Ph.D.
Assistant Professor of Computer Information SystemsTexas A&M University San Antonio
Computer Information Systems Department
What soft skills should all Infrastructure Technicians possess?
Robert Vinaja Ph.D.: -Ability to work as part of a team.
-Attention to detail.
-Problem-solving and analytical skills.
What technical skills for an Infrastructure Technician stand out to employers?
Chirag Parikh Ph.D.: If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.
What type of skills will young Infrastructure Technicians need?
George Miller: Many organizations realize graduates cannot learn everything in college about their major but want the graduate to have a solid foundation on their field of study. The organization wants to mold the graduate to their company environment with how they do things related to the field of study. Most companies want college graduates to have good communication skills (both oral and written), critical thinking skills and be able to work well in teams. These skills have been a staple for graduates since I can remember. This is why a college graduate takes many general education courses related to these skills and many of their major courses emphasize these skills.
Going back to the previous answer I believe graduates in all fields of study will need a better knowledge of technology and easier adaptability to changing technology. Again, an IS degree is already preparing students for this.
Curtis Welborn
ProfessorUtah Valley University
Computer Science Department
What experience really stands out on Infrastructure Technician resumes?
Curtis Welborn: That can really depend upon the company. Some companies want people with a strong background in machine learning right now. But I've met people who shy away from hiring people with too much machine learning on their resume even when the company wants someone to do machine learning because too many of these people only want to, or only can, do machine learning. They don't have a strong fundamental understanding of Computer Science (see No. 2). Our students who complete the Compiler course get jobs, not because companies are building a compiler but because companies know that someone who can build a compiler can most likely do anything they would want done. So people should not focus on finding that thing that makes their resume look good today. Just be great at everything you do. Take hard classes, and excel at them. Learn EVERYTHING you can, and companies will want you.
What are the biggest trends we'll see in the Infrastructure Technician job market given the pandemic?
Stephen Hyzny: Security, as more people need online services, the protection behind that technology will be needed.
Will there be an increase or decrease in demand for Infrastructure Technicians in the next 5 years?
Stephen Hyzny: As everything involves technology, more educated people will need it in the future. As our cars, houses, and lives connect, people will be required to make it all work.
What technology do you think will become more important and prevalent for Infrastructure Technicians in the next 3-5 years?
Babak Beheshti Ph.D.: -The enormous growth of IoT and wearables. The number of connected devices is expected to be more than 26 billion in 2020. That includes things like household appliances, controllable lighting, and much more. This trend is likely to continue as it is expected to see the industry grow to 661 billion dollars by 2021.
-We will be witnessing a more widespread commercial deployment of 5G in 2020. With the implementation of the Standalone 5G devices based on the 3gpp release 16, we should be seeing the more robust mobile broadband deployment of 5G, wider availability of 5G smartphones, and a push towards an all 5G Network in select urban areas around the world.
-Significant growth in AI-based technologies, from face recognition and voice recognition to business intelligence and market predictions. As machines and deep learning algorithms get integrated into many applications, many industries will undergo substantial changes. AI systems will continue to interact with our phones; cars will interpret and analyze their surroundings and intelligently drive themselves. Online vendors will monitor our browsing habits, and Google decides what kind of search results to give us, based on who it thinks we are.
Abdou Karim Jallow Ph.D.
Associate ProfessorSlippery Rock University
Department of Information Systems
Will there be an enduring impact of the coronavirus pandemic on Infrastructure Technicians?
Abdou Karim Jallow Ph.D.: It is obvious that the COVID-19 pandemic has impacted and transformed the lives of many people, including students all over the world. A major effect is requiring students to stay and learn from home because of the closure of educational institutions as a precautionary measure. Missing saying the traditional goodbye to friends, fraternities, and sororities, and having to watch commencement ceremonies in bedrooms online will leave an indelible mark in graduates.
This means a great U-shift in memories of college life, including physical interaction and learning environment, and systems adopting a new way of doing things. Graduates will enter the job market with uncertainties of availability of traditional jobs and how to work in a new normal. Many graduates will find themselves having to search for jobs virtually and having to start working remotely from the beginning in most cases and in most industries. What would have been a new beginning, along with the excitement of stepping through the doors of the new office and career, will not be there physically. This will have an impact on these graduates because of the transformation of society as a result of the pandemic.
How do you envision technology impacting Infrastructure Technicians in the next 5 years?
Abdou Karim Jallow Ph.D.: The trend we have witnessed in the past two decades in terms of development in technology is unprecedented. This has a ripple effect on the field of information sciences and systems. Most traditional jobs have changed or rebranded. For example, consider how information and data processing and management (IDPM) has revolutionized into what is today information management or management information systems; business intelligence is almost transformed into business analytics, data science; high-performance computing, and grid computing is today predominantly engulfed by cloud computing services.
These are changing how data and information are managed. The decision-making process is changing in various information and knowledge-intensive and process-oriented industries such as healthcare, banking, transportation, engineering, education, security, just to name a few, despite the fact that roles and services still remain. New and emerging disciplines and services are added, driven by the advancement and greater capabilities of technology. Without a doubt, in the next few years, data and information services will be revolutionized by technology hugely. Consider the development in artificial intelligence, data science, blockchain, 5G, and broadband networks, all of which have huge potential to impact the discipline. This means that information sciences and information systems courses must adapt to take into consideration the emerging skills required by the professionals and businesses of the future. The education and training of professionals in this domain have to be continuously changing to prepare graduates adequately.
Are there any particularly good places in the United States for Infrastructure Technicians to find work opportunities?
Abdou Karim Jallow Ph.D.: Sometimes new graduates from college can find it hard to get the perfect or preferred job location. This may be different for those with information sciences or information systems and related degrees. Luckily there are big companies, multinational companies as well as some-sized enterprises who need skills in that discipline. Most of these can be found in some of the big cities beyond Silicon Valley such as NY, San Francisco, Seattle, Los Angeles, Pittsburgh, Atlanta, Denver, Colorado, Philadelphia, Chicago, DC, Charlotte, Houston, Boston, Dallas, and Minneapolis, just to name a few.
Some of these locations are where some of the big tech companies reside, such as Google, Microsoft, Apple, Amazon, Facebook, Twitter, IBM, HP, SAP, etc. The advantage of this degree is that graduates not only can work for tech companies but any company because of the need to manage data, information, process, and technology. Companies all over have or are putting together strategies to harness the potential of big data, and graduates with information sciences, information systems, and related degrees are sought after continuously.
Will there be an enduring impact of the coronavirus pandemic on Infrastructure Technicians?
Dr. Hala ElAarag: I didn't see any negative impact of coronavirus on our graduates. Our graduates did not have any problem finding internships and jobs during the pandemic. After the pandemic, there will be even more demand and opportunities for our graduates.
Are there any particularly good places in the United States for Infrastructure Technicians to find work opportunities?
Dr. Hala ElAarag: Not really. With the increasing shift of working remotely, the jobs now are not tied to a specific location in the US or anywhere in the world.
How do you envision technology impacting Infrastructure Technicians in the next 5 years?
Edward Moskal: Technology will have a significant impact over the next five years. While technology associated with the software, databases, blockchain, cloud computing, and cybersecurity will still have an impact, we are likely to see significant changes and advancements in fields such as artificial intelligence, combinations of augmented and mixed reality, and quantum computing. Industry and business will be driving these advancements, in particular, the healthcare industry and large tech companies like Google and Facebook that have already started establishing a strong presence in these fields.
How do you envision technology impacting Infrastructure Technicians in the next 5 years?
Kathleen Riley: I expect some of the changes we've seen in the work world as a result of the pandemic to remain part of our lives long after the virus is no longer a threat. In particular, the pandemic has caused a lot of people to think more favorably about remote work, online meetings and conferences, and other video interactions. Not only do I expect to see increased availability of jobs supporting such technology, but I also anticipate that there will be more opportunities for computer scientists to join companies in other parts of the country without having to move to high cost-of-living areas like the Silicon Valley.
Will there be an enduring impact of the coronavirus pandemic on Infrastructure Technicians?
Kathleen Riley: The job market has been good for Computer Science graduates in the last several years, and I expect it to stay good, despite the pandemic. The coronavirus pandemic is changing the job market overall, with some industries cutting back and others increasing hiring, so there has been some redistribution of job opportunities as a result, but I fully expect the demand for our graduates to stay high. One of the changes we see in the industry right now is a growing demand for technology that enables and facilitates remote and touchless interactions; there will be significant demand for people with computer science skills to make that technology successful.
Are there any particularly good places in the United States for Infrastructure Technicians to find work opportunities?
Kathleen Riley: My computer science students from the class of 2020 had a variety of experiences when they entered the job market after graduation. Those who had already signed on at companies like Amazon or Google, whose business stayed strong during the pandemic and whose workplace models adjusted easily to remote work, had a relatively easy time starting their industry jobs. Others, especially those who had planned to work for companies whose business depended on clients or industries which suffered under the pandemic, saw delays, changes in their work plans, and even cancellations of contracts; several found themselves job hunting again over the summer, interviewing remotely and having to assess companies without setting foot outside their own home. Fortunately, there are still a lot of jobs out there for Computer Science graduates, and most of the students I know have found other placements or are well into that process.
We all know about the abundance of computer science opportunities in the Silicon Valley, the Dulles Technology corridor, and other tech hubs, but there is also an abundance of computer science opportunities in large and small cities throughout the country. In addition to businesses whose focus or products are technology-related, many other businesses have significant technology and computer science needs that are provided in-house, and those who thrive and survive will continue to hire.
What general advice would you give to an Infrastructure Technician?
Ranganathan Chandrasekaran: As we roll into another month of the COVID-19 pandemic, graduating students are facing one of the worst moments of their lives. They face several uncertainties; due to financial challenges, uncertainty about completing their degrees on time, adjusting to online and hybrid modes of learning, and worst of all, facing the worst job market. As a result, I see the stress and anxiety levels among the graduating students to be significantly higher, at levels I have not experienced in my academic career.
Several businesses have been hit hard by the pandemic, and they have rolled back their offers made to students for internships and jobs. Businesses have also resorted to downsizing and layoffs, and we are likely to see that continue, at least in the near term. However, two sectors that are showing promises of a quick turnaround are technology and healthcare.
It might take many months for the economy to get back on track, but the demand for information systems graduates is likely to grow, as a large number of businesses have turned to increased use of technology in this pandemic period. As more companies go digital, we need more professionals to manage the remote-work, technological infrastructure and meet the other demands of the business. Students pursuing education in information systems, computer science, and healthcare are going to be in greater demand.
On the positive side, the uncertainties induced by the pandemic have also helped students to prepare themselves better for a tougher job market. I found many students rise up and use the lockdown period to have a serious introspection and invest their time and effort in upgrading their knowledge and skills. The internship drought and rescinding of job/internship offers brought their dreams crashing down, but I found several students to quickly get over their disappointments, and engage in improving their skillsets utilizing the pandemic lockdown as an opportunity. I am aware of many students, especially in the information systems disciple, who spent time doing online courses, completing certification programs, and take up DIY projects on data analysis, developing analytical and forecasting models, and visualization of various aspects of the pandemic. The pandemic has resulted in massive amounts of data, released by several organizations worldwide, that have provided a stimulant for students to indulge in DIY-projects. I had several students approach me over summer to do some projects, and we have done some interesting projects using public datasets related to COVID-19.