Inside sales agent job description

The Valve Account Representative is responsible for managing sales activities to satisfy customer requests for field services, valve repair and valve products within an assigned customer base or division. This position works as a liaison between the customer, district sales and district operations group to assure complete customer satisfaction.
Essential Job Functions
Maintains a safe, secure and healthy environment by adhering to Company/Customer safety standards and practices and to legal regulations, alerting others regarding potential hazards or concern Adheres to and is a champion of TEAM's Core ValuesManages internal sales inquiries and accounts as assigned Identifies appropriate sizing of valves based on customer needs and coordinates with valve manufacturers to provide the appropriate product offering Manages sales effort and operational planning by keeping operations informed of potential projects Assesses the customer's needs and coordinates with Corporate Support groups, including Engineering, Manufacturing, Service Line Managers, etc., to effectively service the customer Manages and prepares large bid package submissions, including coordination and effective communication with Service Line Leaders, Business Development Managers, Account Representative, District Managers, and Global Workforce GroupAssesses cost by calculating labor, equipment, material, travel, subcontractor and overhead costs Schedules and notifies the sales team and production department of job timing and requirements, and aids in tracking job costs, as needed Analyzes internal processes to achieve continuous process improvements for the operations and sales groups Analyzes Accounts Receivable issues, as needed Forwards information to corporate for execution. This would include contracts requiring signatures, insurance requests, and Terms and Conditions for approval. Ensures the information is returned to the customer in a timely manner.Evaluates customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management
Has good working knowledge of all company products and services that are available to our customers Analyzes competitors by gathering current marketplace information on pricing, products, new products, delivery schedules, and marketing techniques
Job Qualifications
High school diploma or equivalent required Five (5) or more years of industrial experience in valve repair and valve products Thorough knowledge of the methods, tools and equipment used in the inspection, installation, and repair of valves Prior customer service experience preferred Proficiency in MS Office and ERP System preferred, AX a plus
Work Conditions
Position is located at the district office.Work is conducted in a semi-private office/cubicle setting Days and hours of work are Monday through Friday 8:00 am to 5:00 pm. Some flexibility in hours is allowed, but the employee must be available during the core work hours of 9:30 am to 3:30 pm
Physical and Mental Requirements
Ability to lift and carry 25 pounds Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits employee to communicate effectively Ability to sit for prolonged periods of time with or without reasonable accommodation Sufficient manual dexterity with or without reasonable accommodation, which permit the employee to perform routine office duties Sufficient personal mobility and physical reflexes, with or without reasonable accommodations to perform office duties and travel when necessary to off-site locations

TEAM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Our goal is simple: to humanize the world of real estate. How? Elegran agents are supported by technology and marketing infrastructure, which generates considerably more time for you to focus on client services and growing your business. Collaboration drives our culture - 60% of transactions involve two or more Elegran advisors, working together to deliver more. Through this step and with everything, we prioritize client needs over individual gains. Buying, selling or renting a home can be stressful - Elegran aims to remove that worry and make it a rewarding experience.

Elegran was founded in 2008 on the dual premise of motivation and innovation, with a third sustaining principle added over the years: care. Unique in the industry, the firm has quietly become a key player in the New York brokerage world. Elegran oversaw well over $500 million in sales volume in 2019, tripled market share in 2020 and sold $1 billion in 2021.

The Inside Sales Agent (“ISA”) plays a central role in Elegran's team-oriented and goal-focused sales and marketing divisions. The ISA routinely interfaces with 20-50 agents and the sales managers to ensure that effective lines of communication are maintained and that client needs are tended to throughout the duration of a transaction. The ISA is adept at communicating effectively with and qualifying a wide variety of personalities over the phone and through email.

Responsibilities:Understand and keep abreast of the trends/market forces that impact NYC real estate Qualify incoming leads and route to the agent who is best able to fulfill client needs Monitor progress of routed leads and oversee agent's handling through close of deal Adjust client expectations through consistent and effective follow up/outreach efforts Maintain an extensive and dynamic client database utilizing the Salesforce platform.Ensure constant deal flow by properly managing a personal and team sales funnel Identify where deals fall through to improve conversion rates as well as lead handling Make at least 50-100 outbound calls/day Keep your CRM/Salesforce up to date

Work with WARM leads. You will not be cold calling. The ideal candidate is very energetic, outgoing and personable. This candidate must be organized and able to multitask. This position will require you to spend at least half of the working day on the phone with potential clients, and to work one weekend day.
REAL ESTATE LICENSE IS REQUIRED!

Headquartered in Midtown West and located in a Class A building that is convenient to all transportation lines, Elegran is a team of motivated and client-oriented professionals who are dedicated to elevating the standards of the industry.

We are always open to making new relationships, so apply today to learn more about joining our team!

Your Opportunity:
You have the opportunity to be surrounded by, learn from and grow with the top 1% of real estate professionals in North America. Come grow with us as an Inside Sales Agent/Outbound Sales Associate. We have a proven path and will provide you with the models, systems, tools, coaching, training and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, health benefits, growth share, vesting and investing. Explore PLACE Inc. and the opportunity model we have created for you.
Who Develops You:
Team Lead or Director of Sales
What You’re Great At:
You are excellent at rapport building and are energized by working with people. You are passionate about selling and converting. You are organized and can handle multiple leads and consistent follow-up methods. You are passionate about teamwork and team oriented goals.
What You’ll Do:

• Cultivate and convert inbound sales inquiries to appointments
• Cultivate and convert outbound sales opportunities to appointments
• Qualify leads to convey motivation and financial aspects to real estate sales agents
• Manage database and productivity reports
• Commit to skill development through education and script practice
• Become a real estate local expert
• Commit to weekly 1:1 coaching session, Hangout and Partner Call

Skills You Have:

• Strong written and verbal communication skills
• Exceptional telephone skills
• Sales experience tracking to a quota
• Excellent time management and organizational skills
• Ability to learn and internalize scripts
• Team player
• High school diploma
• Real estate license preferred