Inside sales assistant job description

Principal Accountabilities● Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.● Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as: e-Compass, Consignments, CARES (Customer Automated Replenishment System) ; sell and capture opportunities through Synergistic products (e.g., White Space Report, PEMCO Mix), Reverse Logistics, GBC (Global Business Conversion) & ITAD (Information Technology Asset Disposition). Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information.● Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns & Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs. Owns the customer interface for important Credit & Financial Information as well as coordination of all available resources and support functions.● As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases.●This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

Job ComplexityJob complexity may vary among jobs within this job level and will align with one of the job complexities listed below:(1) Incumbent has limited level of discretion to vary from established procedures, works under general supervision, and solves some straightforward problems. Incumbent generally has limited work experience involving basic concepts and procedures but requires formal training in theories/concepts in own function.(2) Incumbent has high level of discretion to vary from established procedures, works under broad supervision, and solves some complex problems. Incumbent generally has substantial work experience involving complex concepts and procedures in theories/concepts in own function.

Experience / EducationTypically requires a 4 year degree and 2-4 years of related experience; or an advanced degree without experience; or equivalent work experience.

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)
Time Type:
Full time

Job Category:
Sales

*** Sign On Bonus - Earn $1000 Sign On Bonus if accepted for this position! ***

New England Wireless, UScellular’s largest retailer in New England is seeking motivated, ambitious individuals. Sales experience a plus, but we will train the right person! Please feel free to visit our website: www.new-uscc.com

Company Information: New England Wireless, the Premium Agent of US Cellular, with 12 locations in New England is growing faster than the wireless industry. Success, innovation and development are all part of our growth and driven each day by exceptional people at New England Wireless. By joining our team, you will team up with some of the best and brightest people from the wireless industry who share your vision and passion for success. Our team will help you develop new skills and channel your energy into amazing results, exciting experiences and great rewards and success. A team of the best talents and resources working together in the wireless communication industry toward shared goal of providing world class service to our customers.

We Offer:

• Base pay plus uncapped commission and bonuses;
• Medical, dental, vision, disability and life benefit plan (full-time employee)
• 401K retirement planning (after 12 months)
• Paid Time Off
• Flexible Work schedule
• Opportunity for advancement within a growing industry
• Total rewards package including high quality, individual training, limitless advancement and transfer between multiple locations
• New England Wireless is an Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce M/F/D/V

Looking for a career which provides professional and personal growth? Are you ready to work with the latest technology in the market? Are you an outgoing person with high energy that loves to help people? Can you increase sales and profitability while working within a dynamic and highly motivated sales team? If so, your new career is calling you!

Job Description:

• Sell all products and services offered by US Cellular. Meet all sales objectives
• Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders
• Maintain strong knowledge of all company products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the store manager regarding local competition
• Handle service inquiries from customers. Your record is defined by meeting challenges head-on and always striving for excellence. It's that tireless drive, coupled with your strong interpersonal skills and natural instinct to see opportunities at every turn that sets you apart- and makes you a perfect fit for our team

Responsibilities:

• Achieve and exceed personal sales goals
• Engaging and educating customers through product demonstration based on their needs
• Build a loyal customer base by creating long-term relationships
• Staying up to date on the latest data/entertainment technology and devices
• Interacting to provide prompt, friendly and courteous service to customers in person and on the phone

Powered by JazzHR

5nV9nIc6zN