Installment agent education requirements

1. Adding a Phone Gateway to a Virtual Agent

This is a self-paced lab that takes place in the Google Cloud console. In this lab you will continue working on your Pigeon Travel virtual agent and add a phone gateway to allow users to call into your virtual agent...

2. Dialogflow CX: Enable IVR Features for your Voice Agent

This is a self-paced lab that takes place in the Google Cloud console. Build a conversational agent that include IVR features that Dialogflow CX provides. Dialogflow CX provides a simple, visual bot building approach to virtual agent design. For a full voice experience, your Dialogflow CX Agent can be integrated with various conversational platforms, including telephony providers. In this lab, you'll explore these Interactive Voice Response (IVR) features as well as two additional features -...

3. Zendesk for Customer Service Agents-Complete Training Course

4.7

(317)

Learn how to use all available options of Zendesk and manage your tickets like a real PRO. This is a complete training...

4. Zendesk for Customer Service Agents Training Course

4.6

(1,065)

How to provide great customer support using Zendesk, a course for beginners...

5. Package Installation in Linux

In this one-hour, project-based course, you'll learn several ways to install and update applications in Linux. These include the Software Center, apt, AppImage and something called a "tarball." This guided project will introduce you to the following concepts: -Linux Software Center -apt command-line utility -Batch files -AppImage -Tarball...

6. Installing Anthos Service Mesh on Google Kubernetes Engine

In this lab you will install the Anthos Service Mesh, and use it with the Bookinfo microservices application, all on a GKE cluster...

7. Windows Service Programming, Debugging, Installing in C#.Net

4.3

(416)

Windows Service Tutorial: How to Create Windows Services in C# .Net/Visual Studio, Windows Service debugging techniques...

8. Your Customer Service Toolbox: Best Practices for Beginners

4.5

(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

9. Asterisk Made Easy: Learn to Install Asterisk and Linux

4.5

(1,008)

Learn how to install and configure Asterisk Vo IP PBX on Linux to make phone calls following easy video tutorials...

10. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

11. Desktop IT Support Level 1 & 2 in real life (Troubleshooting

4.2

(1,443)

Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT...

12. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

13. SAP Customer Service (CS/SM) - Service Management module

4.4

(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

14. Installing and Configuring Windows Server 2012 (70-410)

4.5

(802)

Learn how to install, configure, and monitor servers and local storage while preparing for the Microsoft Exam 70-410...

15. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

16. IT Support Technical Skills Bootcamp

4.5

(1,653)

Hands-on Technical skills for IT Support Professionals...

17. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

18. Windows Server Update Services (WSUS) Training For Beginners

4.7

(1,904)

Setup your lab, Install WSUS, administrate your WSUS server and clients, learn WSUS troubleshooting and MUCH more.....

19. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...