How to hire an insurance follow up representative

Insurance follow up representative hiring summary. Here are some key points about hiring insurance follow up representatives in the United States:

In the United States, the median cost per hire an insurance follow up representative is $1,633.
It takes between 36 and 42 days to fill the average role in the US.
Human Resources use 15% of their expenses on recruitment on average.
On average, it takes around 12 weeks for a new insurance follow up representative to become settled and show total productivity levels at work.

How to hire an insurance follow up representative, step by step

To hire an insurance follow up representative, you should create an ideal candidate profile, determine a budget, and post and promote your job. Here's a step-by-step guide on how to hire a insurance follow up representative:

Here's a step-by-step insurance follow up representative hiring guide:

Step 1: Identify your hiring needs
Step 2: Create an ideal candidate profile
Step 3: Make a budget
Step 4: Write an insurance follow up representative job description
Step 5: Post your job
Step 6: Interview candidates
Step 7: Send a job offer and onboard your new insurance follow up representative
Step 8: Go through the hiring process checklist

Post an insurance follow up representative job for free, promote it for a fee

Identify your hiring needs

The insurance follow up representative hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

Determine employee vs contractor status

Is the person you're thinking of hiring a US citizen or green card holder?

An insurance follow up representative's background is also an important factor in determining whether they'll be a good fit for the position. For example, insurance follow up representatives from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

This list presents insurance follow up representative salaries for various positions.

Type of Insurance Follow Up Representative	Description	Hourly rate
Insurance Follow Up Representative	Insurance sales agents help insurance companies generate new business by contacting potential customers and selling one or more types of insurance. Insurance sales agents explain various insurance policies and help clients choose plans that suit them.	$12-19
Biller	Billers are medical professionals who are responsible for translating health care services into medical claims to be submitted to insurance companies. These billers are required to obtain patient medical records and interpret them to determine the billable units and services... Show more	$13-23
Medical Claims Processor	A medical claims processor has working knowledge of medical billing and coding. The qualifications for this position include knowledge of current procedural terminology (CPT) and international classification of diseases (ICD) coding systems... Show more	$13-21

Create an ideal candidate profile
Common skills:
- Patients
- Customer Service
- Medical Billing
- Patient Accounts
- Phone Calls
- Appeals
- Health Insurance
- CPT
- Insurance Claims
- Medicaid
- EOB
- Outbound Calls
- Insurance Carriers
- Data Entry
Check all skills
Responsibilities:
- Conduct analysis/research and lead dispute resolutions in appeals processes.
- Cold-Cal to generate leads for individual life and disability insurance and annuities.
- Network with various patient accounts financial officers of several medical centers and hospitals to certify uninsure patients for Medicaid.
- Study ICD-9 and ICD-10 to gain further knowledge of the new changes coming within the coding.
- Maintain all HIPPA rules, regulations and guidelines.
- Apply all HIPPA rules and regulations to all accounts.
Make a budget
Including a salary range in your insurance follow up representative job description is one of the best ways to attract top talent. An insurance follow up representative can vary based on:
- Location. For example, insurance follow up representatives' average salary in west virginia is 43% less than in wisconsin.
- Seniority. Entry-level insurance follow up representatives 37% less than senior-level insurance follow up representatives.
- Certifications. An insurance follow up representative with certifications usually earns a higher salary.
- Company. Working for an established firm or a new start-up company can make a big difference in an insurance follow up representative's salary.
Average insurance follow up representative salary
$15.88hourly
$33,022 yearly
Entry-level insurance follow up representative salary
$26,000 yearly salary
Updated January 30, 2026
Writing an insurance follow up representative job description
A job description for an insurance follow up representative role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's an insurance follow up representative job description:
Insurance follow up representative job description example
-Responsible for 50 - 60 claims per day

-Reach out to Medicaid/Medicare and commercial payors

-Professional candidate with extensive Revenue Cycle experience

-Duties include editing claims, billing out claims, following up with insurance companies, appeals, denials, collections, and payment posting

-Familiar with Medicare, Medicaid and BCBS payors

-Has used EPIC and Availity

-Understands EOB's

Hours: 7:30am-3:30pm during training. After training, they choose to work 7:00am-3:00pm, 7:30am-3:30pm, or 8:00am-4:00pm

Top Skills Details:

epic, insurance, EMR, claims

Additional Skills & Qualifications:

MUST HAVES

Insurance experience

Physician claims experience

Experience Level:

Entry Level
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit . Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Post your job
To find insurance follow up representatives for your business, try out a few different recruiting strategies:
- Consider internal talent. One of the most important talent pools for any company is its current employees.
- Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any insurance follow up representatives they would recommend.
- Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level insurance follow up representatives with the right educational background.
- Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.
Post your job online:
- Post your insurance follow up representative job on Zippia to find and recruit insurance follow up representative candidates who meet your exact specifications.
- Use field-specific websites.
- Post a job on free websites.
Interview candidates
Recruiting insurance follow up representatives requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.
Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.
The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.
Send a job offer and onboard your new insurance follow up representative
Once you've selected the best insurance follow up representative candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.
It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.
To prepare for the new insurance follow up representative first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.
Go through the hiring process checklist
- Determine employee type (full-time, part-time, contractor, etc.)
- Submit a job requisition form to the HR department
- Define job responsibilities and requirements
- Establish budget and timeline
- Determine hiring decision makers for the role
- Write job description
- Post job on job boards, company website, etc.
- Promote the job internally
- Process applications through applicant tracking system
- Review resumes and cover letters
- Shortlist candidates for screening
- Hold phone/virtual interview screening with first round of candidates
- Conduct in-person interviews with top candidates from first round
- Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
- Conduct background checks on top candidates
- Check references of top candidates
- Consult with HR and hiring decision makers on job offer specifics
- Extend offer to top candidate(s)
- Receive formal job offer acceptance and signed employment contract
- Inform other candidates that the position has been filled
- Set and communicate onboarding schedule to new hire(s)
- Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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How much does it cost to hire an insurance follow up representative?

There are different types of costs for hiring insurance follow up representatives. One-time cost per hire for the recruitment process. Ongoing costs include employee salary, training, onboarding, benefits, insurance, and equipment. It is essential to consider all of these costs when evaluating hiring a new insurance follow up representative employee.

You can expect to pay around $33,022 per year for an insurance follow up representative, as this is the median yearly salary nationally. This can vary depending on what state or city you're hiring in. If you're hiring for contract work or on a per-project basis, hourly rates for insurance follow up representatives in the US typically range between $12 and $19 an hour.

How to hire an insurance follow up representative