Automatically apply for jobs with Zippia

Upload your resume to get started.

International representative skills for your resume and career

Updated January 8, 2025

1 min read

Quoted experts

Andrew Aoki Ph.D.,

Andrew Aoki Ph.D.

Below we've compiled a list of the most critical international representative skills. We ranked the top skills for international representatives based on the percentage of resumes they appeared on. For example, 24.3% of international representative resumes contained customer inquiries as a skill. Continue reading to find out what skills an international representative needs to be successful in the workplace.

15 international representative skills for your resume and career

1. Customer Inquiries

Here's how international representatives use customer inquiries:

Processed international orders and handled customer inquiries Determined Harmonized Tariff Codes and Country of Origin Participated in the international customer survey project
Navigated computer databases and systems in order to research appropriate responses to customer inquiries and to document all conversations with consumers.

2. Customer Orders

Here's how international representatives use customer orders:

Organized customer orders, Created inventory logs & maintained spreadsheets, Maintained daily executive office functions, Prepared letters and correspondence
Assisted and supported salesman and manufacture representatives secure, process and expedite customer orders.

3. Customer Support

Here's how international representatives use customer support:

Provided technical representation and aircraft records management for wide-body commercial aircraft during heavy check and customer support for any avionic/systems modification.
Provided one-to-one customer support for all products sold and Marketed hardware and software within a fast-paced and continuously changing sales environment.

4. Inbound Calls

Here's how international representatives use inbound calls:

Answered inbound calls and chat requests related to employment verification, career assistance, graduation and general university inquires.
Responded to inbound calls from current/potential customers to provide accurate and timely information for pricing policy and procedures.

5. International Travel

Here's how international representatives use international travel:

Reconciled International Traveler's Cheque accounts.
Coordinated weekend retreats and conferences in Poland, including international travel and accommodation arrangements for overseas visitors.

6. Customer Complaints

Here's how international representatives use customer complaints:

Managed multiple customer portfolios reviewing aging reports and contact customers with aging account balances and researched account discrepancies and customer complaints.
Facilitated resolution of the highest level of escalated or sensitive customer complaints regarding products or services received through numerous avenues.

7. PowerPoint

Here's how international representatives use powerpoint:

Formulated and designed PowerPoint and presentation materials for Managing Director of International Sales.
Worked directly with the Assistant General Counsel to design course outline, storyboard, supporting PowerPoint and Articulate components.

8. Forwarders

Here's how international representatives use forwarders:

Worked with forwarders in order to complete shipments to countries not covered by FedEx or UPS.
Expedited sales orders and shipping priorities with freight forwarders while ensuring excellent customer service.

9. Trade Shows

Here's how international representatives use trade shows:

Conducted presentations for trade shows and provided technical training on insulated glass equipment for distributors.
Attended new technology trade shows for potential acquisition candidates or small business investment opportunities.

10. Government Agencies

Here's how international representatives use government agencies:

Investigated export control, and security violations/infractions, and prepared all investigative reports for government agencies.
Communicated with government agencies and authorities in Spanish-speaking countries to obtain up-to-date information and international standards on current regulations.

11. Billing Inquiries

Here's how international representatives use billing inquiries:

Assist customer with billing inquiries in regards to international charges.
Negotiated billing inquiries/adjustments, other inquiries and complaints.

12. DOT

Here's how international representatives use dot:

Include issuing of international tickets or booking alternate flight schedules while meeting all company and FAA and DOT regulations.
Prepared and maintained appropriate documentation according to IATA, DOT, and individual courier regulation needs.

13. Government Officials

Here's how international representatives use government officials:

Coordinated the activities of the dignitaries and government officials visiting the organization.
Acquired government contracts, acted as liaison with government officials, and conducted culturally appropriate negotiations.

14. International Clients

Here's how international representatives use international clients:

Coordinated virtual meetings across differing countries and time zones with international clients and companies.
Conducted GMP / GLP audits and implemented quality training programs with international clients.

15. FAA

FAA (Federal Aviation Administration) is an aviation regulatory body in the USA.

Here's how international representatives use faa:

Frequent training by local aviation security agencies and FAA.

What skills help International Representatives find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on international representative resumes?

Andrew Aoki Ph.D.

Professor, Senior Fellow, Sabo Center for Citizenship and Learning, Augsburg University

Language skills--especially advanced language skills--are always valuable. You can learn a lot on the job, but it's very hard to learn a language. Even though English is becoming the lingua franca, there's an enormous benefit in communicating with people in their native tongue.

What soft skills should all international representatives possess?

Andrew Aoki Ph.D.

Professor, Senior Fellow, Sabo Center for Citizenship and Learning, Augsburg University

Many employers value problem-solving skills. For those looking for international careers, this can require greater familiarity with other societies and cultures since a lack of cultural awareness can mean that problem-solving efforts aggravate the problem.

What hard/technical skills are most important for international representatives?

Andrew Aoki Ph.D.

Professor, Senior Fellow, Sabo Center for Citizenship and Learning, Augsburg University

Hard skill needs vary greatly, but digital skills are obviously valuable in many circumstances. Given the dizzying rate of development of new digital tools, the ability to learn new skills may be what's most important, which can be as much a soft skill as it is a hard skill. In some cases, old-fashioned quantitative skills are also valuable. The growing body of data available makes it more important than ever to analyze that information.

Do you want to know more?

List of international representative skills to add to your resume

The most important skills for an international representative resume and required skills for an international representative to have include:

Customer Inquiries
Customer Orders
Customer Support
Inbound Calls
International Travel
Customer Complaints
PowerPoint
Forwarders

Trade Shows
Government Agencies
Billing Inquiries
DOT
Government Officials
International Clients
FAA
Nissan

International Service
Sales Orders
Customer Care
International Orders
Technical Assistance
Customs Brokers

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Zippia Careers
Sales Industry
International Representative
International Representative Skills

Updated January 8, 2025

Browse sales jobs