Jackmont Hospitality jobs in Silver Spring, MD - 84 jobs

TGI FRIDAYS // Store #2036 12281 Tech Road Silver Spring, MD 20904 ************ Role Purpose To ensure that Friday's restaurants are clean and presentable to provide a quality guest experience. Key Responsibilities & Accountabilities Responsible for ensuring all trash is disposed of accordingly Cleaning and sanitizing kitchen and cooking equipment Dusting and cleaning windows, counters, tables, and woodwork Maintains cleanliness of restroom, perimeter of building and parking lot Work with a team and individually to complete cleaning tasks in an efficient and timely manner Follow proper food/health safety precautions and processes Perform duties as directed by management Qualification Requirements Previous experience cleaning restaurants and equipment a plus Must be able to work with team members Must have professional appearance and conduct Must be thorough and detail oriented Ability to adapt and take direction Must be able to work individually and as a part of a team Must have strong work ethic and initiative Must be a team player and good communicator

The busser is responsible for assisting wait staff and bartenders with upkeep of tables and service areas. When a party departs, a busser removes dirty dishes, sanitizes the table, cleans the seats and tidies up the surrounding floor/table area. Responsibilities Remove used/unnecessary plates while guests are still seated at the table Remove extra place settings at the table or provide any additional settings as needed Prepare tables for the next round of service by removing all plates and glasses Sanitize the table and surrounding area for its next turn Reset place settings: complete with silverware, water glasses, and bread plate, etc. Restock and assist with maintenance of expo/servers' stations, glass washing area, etc. Empty trash containers and dirty dish receptacles Assist with refilling ice for bar service station Skills Strong customer service skills and pleasant rapport with dining guests Solid communication skills Good sense of menu items Working Conditions Be able to walk, stand, bend, twist, move around for the entire duration of the scheduled shift Be able to lift or carry up to 15 lbs. Education/Experience High school diploma or equivalent is preferred Prior restaurant experience is a plus but not required

The Server is responsible for providing exceptional service, taking orders, and delivering food to restaurant guests. Servers are expected to answer questions regarding the menu, and they work closely with other wait staff and kitchen staff to ensure that the shift is running smoothly. Servers offer suggestions and recommendations to guests, making for a unique and enjoyable dining experience. Servers never say no to guests, and are expected to go above and beyond for all guests. Responsibilities Direct guests to their seats and present the menu Present the guest with recommendations, including wine pairings Work with the back server to ensure all of the guest's needs are met Ring in all orders into Micros and process payments Check identification to ensure that guests meet minimum age requirements for consumption of alcoholic beverages Maintain tables through pre-bussing, marking and clearing with correct procedure Check with guests regularly to ensure that they are enjoying their meals and take action to correct any problems Attend to every need of the guest Reset tables with plates, napkins, glasses and silverware prior to service/seating Set up food stations to prepare for the next shift or for large parties Assist host by answering phones to take call-aheads or to-go orders, and by greeting, seating, and thanking guests Work diligently in order to achieve outstanding service quality Adapt to a fast-paced work environment Skills Solid knowledge of the menu and culture of the restaurant Basic English reading and communication skills Strong attention to detail Understanding of Micros POS system-entering orders, processing payments Identification and prioritization of tasks to maintain tables Avid team player Working Conditions Be able to stand on your feet for the entirety of a scheduled shift Have strong customer-service skills with an "above and beyond" attitude Must be able to work quickly in a confined area and stand for extended periods of time Education/Experience High school diploma or equivalent is required Willingness to learn a new craft and acclimate to a fun culture Prior restaurant experience is not required TIPs Certification- CT/NY/MA/VA/FL Markets ABC Certification- TN Market

TGIFRIDAYS // Store #2036 Role Purpose To ensure that Friday's restaurants are clean and presentable to provide a quality guest experience. Key Responsibilities & Accountabilities Responsible for ensuring all trash is disposed of accordingly Cleaning and sanitizing kitchen and cooking equipment Dusting and cleaning windows, counters, tables, and woodwork Maintains cleanliness of restroom, perimeter of building and parking lot Work with a team and individually to complete cleaning tasks in an efficient and timely manner Follow proper food/health safety precautions and processes Perform duties as directed by management Stock the restaurant Put the deliveries away. Qualification Requirements Previous experience cleaning restaurants and equipment a plus Must be able to work with team members Must have professional appearance and conduct Must be thorough and detail oriented Ability to adapt and take direction Must be able to work individually and as a part of a team Must have strong work ethic and initiative Must be a team player and good communicator

Key Responsibilities & Accountabilities: Demonstrate a passion and commitment for exceptional service by measuring service standards daily and leading our team to be the best! Have excellent communication skills. Confident in teaching, developing, and guiding others. Ensure that our product quality is outstanding and that our recipes are followed. Able to execute the administrative functions supporting the day-to-day operations, such as: ordering, receiving, inventory, labor management, food safety, and cleanliness. Hire, train, coach and write schedules for all positions on the Team. Ensure company training programs are utilized by Team Members and Supervisors. Develop a thorough understanding of systems used for cost control. Qualification Requirements: Must be able to pass the federal TSA background check to work in the airport Must have Management experience working with union employees. Airport management experience preferred 4+ years' experience in a high quality, restaurant and/or retail food experience. 2+ years' experience in a management or supervisory position - restaurant or retail. Strong business acumen, with a deep understanding of leading in a retail environment. Computer literacy to operate our retail POS system, Word, and Excel. Excellent communication, multitasking, analytical, and organizational skills. Has appropriate state/county alcohol service certification.

Villa Restaurant Group - Quick service restaurants (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Jersey Mikes, Salsaritas, Melt Shop, Dos Toros, Hill Country, Juniors, Far East, Asian Chao, Tony + Benny's, Zaros Bakery, etc.) and 40North full service restaurants (Piattino, Office Tavern Grill, Café Villa, Steelworks Wind Creek Casino, Blackhorse Tavern & Pub, Town Bar & Kitchen and NOM Mexican Table & Tequila Bar) is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations. We're hiring Immediately for: Full Time and Part Time! · Line Servers . Pizza Maker . Cashier . Prep/Cook As a company, we value Hospitality, Integrity, Passion, Innovation and Success! As a Team Member at Villa Restaurant Group's quick-service restaurant, you will be a versatile member of the restaurant team, responsible for a variety of tasks to ensure efficient operation and a positive dining experience for our Guests. You will contribute to providing Exceptional Guest Service and maintaining the cleanliness of the restaurant. What You'll Do: Guest Service: Provide Exceptional Guest Service by greeting Guests, taking orders, and accurately processing Guest requests. Order Preparation: Prepare menu items, including assembling sandwiches, wraps, salads, and other offerings, according to standardized recipes and presentation guidelines. Cash Handling: Handle cash, credit card payments, and operate the cash register accurately. Provide correct change and receipts as needed. Menu Knowledge: Familiarize yourself with menu items, specials, and any allergen information to assist Guests with menu choices. Order Packaging: Ensure that orders are accurately prepared, packaged neatly, and ready for pickup by Guests or delivery. Cleaning: Maintain cleanliness and orderliness in the restaurant, including cleaning dining areas, countertops, and equipment. Stocking: Restock supplies, condiments, and utensils as needed to support efficient operations. Food Safety: Adhere to food safety and sanitation standards, including proper food storage, handling, and temperature monitoring. Assist Team: Collaborate with fellow Team Members to ensure a smooth flow of service and assist with tasks as needed. What You'll Need: Previous experience in a quick-service or fast-casual restaurant is preferred but not required. Strong customer service and communication skills, with a friendly and approachable demeanor. Ability to work efficiently in a fast-paced restaurant environment. Positive attitude, teamwork mentality, and a willingness to support fellow Team Members. Availability to work flexible hours, including evenings, weekends, and holidays. Physical Requirements: Standing for extended periods. Lifting and carrying supplies, trays, and other items. Bending, stooping, and reaching. Why Work For Us? Competitive salary Medical benefits Meal discounts Excellent training Career growth Fantastic culture and work environment - Fun & Quirky! Who Knew! Flexible schedules If you enjoy working in a dynamic team environment, providing Excellent Guest Service, and contributing to the success of Villa Restaurant Group, we encourage you to apply for the Team Member position. Villa Restaurant Group is an Equal Employment Opportunity Employer.

TGI Friday's # 2149 2435 Liberty Heights Ave Baltimore, MD 21215 ************ TO GO SPECIALIST Role Purpose To-Go Specialists ensure we deliver convenience without compromising quality or safety. Key Responsibilities & Accountabilities Taking orders over the phone as well as in person. Offer to-go order guest a to‑go beverage if one has not been ordered. Preparing orders and organizing them into bags. Make sure everything is in the bag and checking off items as placed in bags. Review order to ensure 100% completeness, check to make sure drinks are included (if ordered). Greet at all guests or drivers in 30 seconds; cashing out guests and ensuring their satisfaction. Responsible for accurate cash handling. If online or to-go order, cash out guest within 2 minutes of arrival. Packs TOGO and delivery orders and confirm order with guest/driver. Thank the guest for choosing Fridays and invite them back again. Performs side duties including, but not limited to, answering the phone, opening doors, cleaning work stations, expediting orders and running food. Stocks TOGO area. Qualification Requirements Good Verbal Communication High Energy Level Customer Service Resolving Conflicts Teamwork Professionalism

To effectively supervise and manage all kitchen operations; optimizing profits by controlling food costs, production, labor and increase sales through food quality, speed of service and accurately prepared food. KEY RESPONSIBILITIES & ACCOUNTABILITIES Manages operations during scheduled shifts that include daily decision-making, staff support, guest interaction, scheduling, planning while upholding standards, product quality and cleanliness. Maintains an accurate and up-to-date manpower plan of staffing needs. Prepares schedules and ensures that areas of responsibility are staffed properly for all shifts. Staffs, trains and develops hourly Team Members through ongoing feedback, establishment of performance expectations and by conducting performance reviews on a regular basis. Carefully observes kitchen operations and addresses any issues out of alignment promptly and directly Identifies operational opportunities to build sales and control costs; develop and implement plans to address opportunities Manages inventory efficiently, accurately, and in a cost-effective manner Ensures food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products. Coaches and develops talent Demonstrates responsibility for purchasing, receiving and storing food products, inspection of local suppliers, use of correct products and proper par levels to minimize food waste and optimize food cost. Fosters open communication with kitchen and FOH staff In the absence of the General Manager and as acting Manager on Duty, oversees the entire restaurant operation. QUALIFICATION REQUIREMENTS Must be able to pass TSA federal background check to work in the airport College coursework with Bachelor's Degree preferred Minimum of 3 years of experience as a kitchen manager or restaurant manager with extensive knowledge of restaurant operations preferred. Prior experience in purchasing and production Previous kitchen experience required. Job Type: Full-time Pay: $60,000.00 - $65,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance Shift: 10 hour shift 8 hour shift Day shift Evening shift Morning shift

Villa Restaurant Group (Villa Italian Kitchen, South Philly Cheesesteaks and Fries, Green Leaf's and Bananas, Mo' Burger, Far East, Asian Chao, Tony + Benny's etc.) is a multi-brand, multi-concept global restaurant group specializing in full service restaurants, quick serve restaurants with corporate and franchise operations. Now hiring Team Members AHORA CONTRATANDO EMPLEADOS POR HORAS Opportunity for growth and Advancement! We're hiring Immediately for: Full Time and Part Time! · Line Servers . Pizza Maker . Cashier . Prep/Cook WHY SHOULD YOU APPLY: Competitive salary Medical benefits Meal discounts Excellent training Career growth Fantastic culture and work environment - Fun & Quirky! Who Knew? PROPS Recognition Program Flexible schedules Ideal candidates will have a passion for guest service satisfaction, the restaurant industry, and must be able to work flexible schedules including weekends and holidays and should have a great attitude and take pride in their work! We offer a fun and friendly work environment, superior training, excellent advancement opportunities, benefits and great hours! Can you commit to making eye contact, meeting and greeting each guest with Platinum Guest Service, wearing a smile as part of your uniform? If yes, then we would love to speak with you! Villa Restaurant Group is an Equal Employment Opportunity Employer.

TGI FRIDAYS // Store #2036 12281 Tech Road Silver Spring, MD 20904 ************ DISHWASHER Role Purpose To provide Guests and Team Members with clean and sanitized utensils, plateware, glassware and equipment Key Responsibilities & Accountabilities Provide Guests and Team Members with clean and sanitized utensils, plateware, glassware and equipment. · Ensure dishes and cookware are sanitized and available as needed. Maintain daily cleanliness and maintenance of dish machine. Clean and sanitize service area and kitchen throughout shift. Complete assigned prep work and beautification duties. Trouble-shoot dishwasher machine malfunctions. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum Team Member morale, productivity, efficiency and effectiveness. At all times provides a favorable image of TGI Friday's to promote its aims and objectives and foster and enhance recognition and acceptance of all of its areas and endeavors. Qualifications Requirements Must be able to perform multiple tasks, while maintaining required standards of operation, in daily activities. Must also be able to perform duties that ensure Guest satisfaction. Must follow handling and sanitation procedures and use extreme caution with utensils, plateware, glassware and equipment to avoid breakage. Must be able to frequently lift and carry up to 70 lbs.

Lead the Legacy: General Manager at Leeann Chin - Minnesota's Award-Winning Favorite! Ready to ignite your passion for hospitality and lead a winning team? Leeann Chin, a Minnesota-founded legacy brand and the Twin Cities' undisputed champion of "Best Chinese Food" and "Best Takeout," is searching for energetic and driven General Managers to join our exciting growth story! Celebrating 45 years of success and stability, we're primed for an exciting new chapter of expansion, creating incredible opportunities for upward trajectory. We're not just serving delicious food; we're building a culture of loyalty and creating raving fans. If you thrive in a fast-paced, fun, and rewarding environment, this is your chance to shine! Ready to ignite your passion for hospitality and lead a winning team? Why Leeann Chin? We're a Minnesota-grown success story, deeply rooted in our communities and recognized with countless local and national awards. But our biggest accomplishment is our team. We invest in you and provide the tools and support you need to reach your full potential. We're looking for leaders who are ready to roll up their sleeves, work side-by-side with their team, and create an unforgettable guest experience. What We Offer: * Competitive Pay - We value your hard work! Base salary of $60-65k based on experience. * Industry-Leading Quarterly Bonuses - Your success is our success! Grow your base salary up to 20% with our Quarterly salary kickers. * Comprehensive 4-Week Hands-On Training Program - We set you up for success! * Excellent Benefits Package - Medical, Dental, Vision, and a 401K match program. * Generous Paid Time Off (PTO) - Because work-life balance matters! * Real Opportunities for Advancement - Grow your career with us! We have layers of leadership to support you as a manager and create momentum for career development and growth. * Work-Life Balance - Enjoy a 5-day work week and a flexible schedule. NO Late Nights! We close by 9 pm! What You'll Do: As a Leeann Chin General Manager, you'll be more than just a manager - you'll be a leader, a coach, and a brand ambassador. You'll: * Lead from the front: Work alongside your team in both the front and back of the house, fostering a culture of teamwork and hospitality. * Create Raving Fans: Inspire your team to deliver exceptional guest service that builds loyalty and generates positive buzz. * Own the Operations: Manage all aspects of the restaurant, from P&L and quality control to safety and cleanliness, ensuring smooth and efficient operations. * Develop Your Team: Coach, mentor, and develop your team members, empowering them to grow and succeed. * Engage the Community: Connect with the local community through marketing initiatives and build strong relationships. What You'll Bring: * 2+ years of Restaurant General Manager experience in fast casual, full service, or QSR concepts. * Hands-on experience managing FOH/BOH operations, including cooking experience and comfort working in the kitchen. * A contagious passion for extraordinary guest service. * An outgoing and positive personality with a knack for community engagement. * Operational expertise and a drive to achieve company and store objectives. * A proven ability to build and motivate high-performing teams. * Ability to pass a background screening. Join the Leeann Chin family and be part of something special! Apply today!

Timber Pizza //Store # 5310 Ronald Reagan Washington National Airport (DCA) 2401 Ronald Reagan Washington National Airport Access Rd Arlington, VA 22202 Prep Cook Job Description ROLE PURPOSE The Prep Cook plays an important role in delivering the Timber experience to our guests! The Prep Cook is responsible for setting up the kitchen for success throughout service and ensuring all prepped food items are properly labeled and organized. This is accomplished by completing the prep list with speed and accuracy and maintaining strict adherence to Timber recipes, quality standards, and food labeling & storage protocol. KEY RESPONSIBILITIES & ACCOUNTABILITIES Arrives for shift on time and in proper work attire. Ensures work area is properly organized and clean to begin prep. Completes prep list for the day with accuracy and according to Timber recipes and spec. Cleans up and washes dishes used during prep. Dates and labels prepped items. Organizes walk in to ensure FIFO, and maintains cleanliness of walk in. Keeps work area organized and clean throughout the shift. Actively communicates with team members throughout the shift Actively assists team members when required. Adheres to Timber food safety & sanitation standards. Ensures work area is clean, clear, and organized in time for service. May complete deep cleaning tasks, per schedule May complete other duties as assigned. QUALIFICATION REQUIREMENTS Must be able to pass the 10 year federal background check in the airport Enjoys hospitality and serving others. High energy and stamina. Able to work in a small working space. Able to work quickly and efficiently. Attention to detail. Able to lift and carry up to 30 pounds. Able to stand and walk for up to 10 hours per day. Able to work flexible shifts and schedules, inclusive of weekends, and some holidays. Able to perform essential functions to company standards with reasonable accommodation. Able to communicate effectively in the primary language of the work location.

TGI FRIDAYS // Store 2098 Role Purpose Mixes and serves alcoholic and non-alcoholic drinks to Guests of bar and service bar following standard recipes and the company's alcoholic beverage policies; merchandises drinks; and is attentive to Guests, making them feel welcome, at all times. Key Responsibilities and Accountabilities ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger. Maintains a warm, welcoming, “Corner Bar” atmosphere Properly and promptly prepare, garnish, and serve drinks to Guests Provides a personal touch to repeat guests such as learning names and favorite drinks Coordinate food orders from Guests seated in the bar area with the kitchen Learn the menu and make recommendations when appropriate Upsells Guests on food or drink items where appropriate Keeps a clean, organized bar area Accurately rings up all orders in the POS system Following all relevant brand standards for service Qualification Requirements Must be dressed neatly and well groomed in company approved uniform at all times Must be able to operate P.O.S. system , make change correctly and make credit card transactions Must be able to calmly respond to angry Guests and notify a Manager Must be able to pass bar validation Must be able to respond clearly to Guests' requests Must be able to hear well amongst loud background noise Must be able to frequently lift 30 lb. cases and carry short distances, up or down stairs

About the Role: As a Barista at Starbucks, you will play a crucial role in creating a welcoming and enjoyable experience for our customers. Your primary responsibility will be to prepare and serve high-quality beverages and food items while maintaining the highest standards of cleanliness and organization. You will engage with customers, taking their orders and providing recommendations, ensuring that each interaction is positive and memorable. Additionally, you will work collaboratively with your team to manage the flow of service during peak hours, demonstrating flexibility and adaptability. Ultimately, your efforts will contribute to the overall success of the store and the satisfaction of our guests. Minimum Qualifications: Must be at least 18 years old. Ability to work flexible hours, including weekends and holidays. Strong customer service skills and a friendly demeanor. Preferred Qualifications: Previous experience in a food service or retail environment. Knowledge of coffee preparation and beverage crafting techniques. Basic understanding of food safety and sanitation practices. Responsibilities: Prepare and serve a variety of coffee and tea beverages according to Starbucks standards. Engage with customers to take orders, provide recommendations, and ensure a positive experience. Maintain cleanliness and organization of the workspace, including equipment and seating areas. Collaborate with team members to manage service flow and meet customer demands during busy periods. Handle cash and process transactions accurately while adhering to company policies. Skills: The required skills of multitasking and patience are essential as you will often be managing multiple orders while ensuring each customer feels valued. Your creativity will shine through as you craft unique beverage presentations and suggest personalized options to guests. Professionalism is key in maintaining a positive atmosphere and upholding the Starbucks brand image. Repetitive motions will be a part of your daily routine as you prepare drinks and food items efficiently. Lastly, your ability to adapt to a flexible schedule will allow you to thrive in a dynamic work environment, accommodating the needs of both the business and your team.

Job Description: The Bar Manager is responsible for overseeing the bar program at Mi-Vida. This includes managing inventory, ordering supplies, and ensuring the highest quality of beverages for guests. The role also involves supervising bar staff, developing the drink menu, and promoting the bar program through creative marketing and exceptional customer service. Key Responsibilities & Accountabilities: Manage and optimize the bar program, including creating seasonal menus and selecting drink offerings. Oversee daily operations of the bar, ensuring staff are trained on product knowledge, customer service, and safety standards. Maintain inventory control, order supplies, and manage costs to maximize profitability. Ensure all alcohol-related laws and regulations are adhered to. Supervise and train bar staff, conducting regular performance reviews and providing ongoing feedback. Work with management to develop and implement marketing strategies for the bar program. Handle customer complaints or concerns related to beverages, ensuring prompt resolution. Qualification Requirements: Must be able to pass TSA federal background check to work in the airport. Prior experience in bar management and extensive knowledge of the beverage industry. Strong leadership and organizational skills. Proven ability to manage inventory and control costs.

TGI Friday's # 2149 2435 Liberty Heights Ave Baltimore, MD 21215 ************ Role Purpose To ensure that Friday's restaurants are clean and presentable to provide a quality guest experience. Key Responsibilities & Accountabilities Responsible for ensuring all trash is disposed of accordingly Cleaning and sanitizing kitchen and cooking equipment Dusting and cleaning windows, counters, tables, and woodwork Maintains cleanliness of restroom, perimeter of building and parking lot Work with a team and individually to complete cleaning tasks in an efficient and timely manner Follow proper food/health safety precautions and processes Perform duties as directed by management Qualification Requirements Previous experience cleaning restaurants and equipment a plus Must be able to work with team members Must have professional appearance and conduct Must be thorough and detail oriented Ability to adapt and take direction Must be able to work individually and as a part of a team Must have strong work ethic and initiative Must be a team player and good communicator

TGI FRIDAYS // Store 1759 6460 Capital Drive Greenbelt, MD 20770 ************ OB TITLE: Cook OPERATING GROUP: TGI Friday's USA FUNCTION: Operations REPORTS TO (TITLE): Kitchen Manager Role Purpose To prepare a wide variety of foods according to recipe requirements and to adhere to product sensitivities and plate presentation. To ensure that all prepared food meets TGI Friday's standard of excellence. Key Responsibilities & Accountabilities Prep Cooks perform various food preparation, cooking and cleaning tasks to ensure the kitchen remains efficient in creating and delivering dishes for patrons. Their duties and responsibilities include: Completing all tasks, in order, on the prep list from the Head Chef or other kitchen manager Labeling and stocking all ingredients on easily accessible shelves Washing, chopping and sorting ingredients like fruits, vegetables and meats Measuring quantities of seasonings and other cooking ingredients Parboiling food, reducing sauces and starting first steps in various dishes Cleaning dishes, washing cooking utensils and cookware, taking out the trash and sanitizing kitchen Adhering to all relevant nutrition and sanitary regulations and standards Keeping track of ingredient inventory and collaborating with other kitchen and management staff to order resupply Ensures that all prepared food meets TGI Friday's standard of excellence, follows recipe requirements, and adheres to product sensitivity and plate presentation guidelines. Keeps updated on recipe changes. Ensures proper execution of recipe procedures to maintain a high quality and consistent product. Keeps entire kitchen clean; stocks and sets up rotation. Keeps prepared food continuously moving out of the kitchen. Communicates ticket times and potential problems with the service staff, kitchen staff and Managers. Completes assigned prep work for stocking and set up of station. Breaks down and cleans station thoroughly every day. Requisitions products on a timely basis. Operates and maintains equipment properly. Cleans and sanitizes throughout the shift. Ensures proper rotation of all products and stocks products to par. Labels, day dots and signs all products. Obtains Manager signature on all products. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken. Key Decisions Influences: Guest Experience Following and enforcement of standards of cleanliness and presentation Management of inventory Measures of Success Consistently fulfill the Key Responsibilities and Accountabilities above Guest satisfaction scores Food quality and cost Cleanliness and sanitation Qualification Requirements Must be able to perform multiple tasks, while maintaining required standards of operation, in daily activities. Must also be able to perform duties that ensure Guest satisfaction. Must produce items exactly according to recipe to ensure Guest satisfaction and control food costs. Must follow food handling and sanitation procedures to control food costs and ensure Guest and Team Member safety. Ensures positive Team Member morale. Must be able to read Guest orders Must be able to hear kitchen, window person and/or Manager requests in the midst of loud background noise Must be able to frequently lift and carry up to 70 lbs THE GUEST (Friendliness, Sociability): actively contributes to fun, friendly and engaging service Understands how their role impacts the guest Displays a caring attitude towards guests. Contributes to the guest experience through knowledge of job and products Demonstrates a service attitude by providing support to those who are directly serving the guest Consistently follows recipe directions to provide quality food that meets the guests' expectations Handles special requests in a responsive and positive way Utilizes customer feedback to provide a better guest experience COMMUNICATION (Sociability, Cooperation): keeps the lines of communication positive, open and productive Pays close attention to guests' and coworkers' special requests to ensure accuracy Responds positively to conflict situations and works to find appropriate solutions Keeps interaction positive and productive; avoids conveying negative messages Shares information with others to raise awareness of potential needs and concerns Listens carefully and attentively to others without interrupting Asks thoughtful questions to ensure proper understanding of the message being conveyed Contributes to pre-shift meetings by providing relevant updates and asking appropriate questions PASSION & INITIATIVE (Drive & Energy, Dependatiblity): keeps it fun and keeps up with the pace Shows guests and team members that he/she genuinely enjoys the job Displays passion, energy and pride in doing the job right Exhibits ability to learn the craft and a desire to continue to develop and grow. Works with a strong sense of urgency and drive; pushes for quick, yet accurate results Focuses on the way he/she approaches a task, not just the task itself Takes independent action to improve existing systems and processes Enthusiastically promotes the TGI Friday's brand and menu items RELIABILITY & ACCOUNTABILITY (Acceptance of Authority, Dependability, Integrity): Works hard and delivers quality results Arrives on time and ready to work dressed in proper uniform Attends all required shift meetings and is prepared to contribute Follows proper safety and sanitation procedures; does not take shortcuts that may jeopardize quality standards Minimizes wastes and costs (e.g., maintains proper rotation of inventory) Balances speed of production with accuracy and quality Responds to complaints about food quality issues by owning the situation and solving the problem quickly and properly Uses good judgment and acts with integrity in all dealings; demonstrates consistency in words and actions FLEXIBILITY & STRESS TOLERANCE (Stress Tolerance, Dependability): Knows that anything can and will happen and handles uncertainty in a calm, controlled manner Addresses daily challenges and obstacles with confidence and a positive attitude Handles multiple tasks without becoming visibly overwhelmed or flustered Easily adjusts to meet changing demands and new responsibilities Prioritizes effectively and multitasks to ensure all tasks are completed by the end of the shift Maintains an even-tempered demeanor even in stressful situations Responds calmly to problems and controls emotional reactions Handles him/herself in a professional manner at all times TEAMWORK & COLLABORATION (Friendliness, Cooperation): Fuels an environment where everyone pitches in and gets along Recognizes the importance of working together to accomplish goals Actively promotes cooperation, respect, and acceptance of all team members Establishes positive and supportive working relationships with all team members to maintain a productive environment Takes on additional responsibilities to ensure proper coverage during rush periods Reaches out to team members when necessary to ensure timely completion of all tasks Takes advantage of opportunities to set an example for new or inexperienced team members

Key Responsibilities & Accountabilities: Demonstrate a passion and commitment for exceptional service by measuring service standards daily and leading our team to be the best! Have excellent communication skills. Confident in teaching, developing, and guiding others. Ensure that our product quality is outstanding and that our recipes are followed. Able to execute the administrative functions supporting the day-to-day operations, such as: ordering, receiving, inventory, labor management, food safety, and cleanliness. Hire, train, coach and write schedules for all positions on the Team. Ensure company training programs are utilized by Team Members and Supervisors. Develop a thorough understanding of systems used for cost control. Qualification Requirements: Must be able to pass the federal TSA background check to work in the airport Must have Management experience working with union employees. Airport management experience preferred 4+ years' experience in a high quality, restaurant and/or retail food experience. 2+ years' experience in a management or supervisory position - restaurant or retail. Strong business acumen, with a deep understanding of leading in a retail environment. Computer literacy to operate our retail POS system, Word, and Excel. Excellent communication, multitasking, analytical, and organizational skills. Has appropriate state/county alcohol service certification.

TGI Friday's # 2149 2435 Liberty Heights Ave Baltimore, MD 21215 ************ DISHWASHER Role Purpose To provide Guests and Team Members with clean and sanitized utensils, plateware, glassware and equipment Key Responsibilities & Accountabilities Provide Guests and Team Members with clean and sanitized utensils, plateware, glassware and equipment. · Ensure dishes and cookware are sanitized and available as needed. Maintain daily cleanliness and maintenance of dish machine. Clean and sanitize service area and kitchen throughout shift. Complete assigned prep work and beautification duties. Trouble-shoot dishwasher machine malfunctions. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken. Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum Team Member morale, productivity, efficiency and effectiveness. At all times provides a favorable image of TGI Friday's to promote its aims and objectives and foster and enhance recognition and acceptance of all of its areas and endeavors. Qualifications Requirements Must be able to perform multiple tasks, while maintaining required standards of operation, in daily activities. Must also be able to perform duties that ensure Guest satisfaction. Must follow handling and sanitation procedures and use extreme caution with utensils, plateware, glassware and equipment to avoid breakage. Must be able to frequently lift and carry up to 70 lbs.