Hospitality Host/Hostess

Overview:


North Italia is seeking a friendly and welcoming Host/Hostess to join our team! As a Host/Hostess, you will be the first point of contact for our guests, creating a warm and inviting atmosphere and ensuring a memorable dining experience.
Responsibilities:

* Greet guests and warmly welcome them to the restaurant upon arrival

* Make all guests feel comfortable and let them know you are there to personally take care of them

* Know regular guests by name; know their preferences and needs

* When on a wait, record guest's name and number of people in party, provide guests with estimated waiting time, and seat them as soon as a table becomes available

* Seat guests based on their preferences while also balancing customer flow

* Present guests with a menu when they are seated; ensure the table looks clean, tidy, and up to our standards

* Thank guests as they leave and invite them to return soon

Qualifications:


You need to be:
* A people-person who loves creating a welcoming atmosphere and giving great service

* Experience working with customers or restaurant guests

* Excellent English speaking and writing skills

* Comfortable working with computers

* Able to stand for periods of time and, if needed, lift up to 25 pounds

Benefits:

* Flexible scheduling

* Hospitality training

* Health benefits including medical, dental, and vision (after 25 hours/week average)

* Paid time off (after 25 hours/week average)

* Discounted shift meals

* 35% discount for your party when dining in as a guest

* Eligible for up to 50% next day pay (exclusions apply)

* Career growth opportunities