Key attendant job description

Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests' expectations.

We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today.

Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide discount program. YouDecide offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.

Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.

This individual will meet and greet guests with a friendly and professional image, issue robe and slippers to guests, and provide Spa tours. During slower periods the Robe and Key attendant will be responsible for upkeep of locker rooms, stocking of supplies/towels, selling wine, and presenting general resort information to guests.

+ Stock locker room with appropriate amenities such as towels and robes.

+ Empty carts of soiled linen and trash.

+ Clean and remove spots from corridor walls and doors. Make sure glass doors & mirrors are clean.

+ Ensure guests have been given the robes, towels, slippers and more that will enhance their experience.

+ Comply with attendance rules and be available to work on a regular basis.

+ Perform any other job related duties as assigned.

+ Ability to lift, bend, stoop, walk, push carts up to 50lbs. with or without reasonable accommodation.

+ Excellent communication and organizational skills.

+ Ability to stand and move throughout spa and continuously perform essential job functions with or without reasonable accommodation.

+ Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

+ At least 6 months of previous customer service experience required.

+ Must be able to work a flexible schedule including weekends.

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


FLSA Status: Non-Exempt

Street: 100 Rue Charlemagne Drive

Location Description: Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests' expectations.

We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today.

Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide discount program. YouDecide offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.

Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Starting Pay: $14



GENERAL SUMMARY OF DUTIES
: Hang keys on the keyboard and file tickets accurately, based on the corresponding numbers. Occupy valet office; greet guests and tear valet tickets and drive guest to oversize lot with a supervisor's permission.


EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS:
(Includes, but is not limited to the following.)

• Hang keys on the keyboard on the proper hook.
• Remove keys from the keyboard and properly match to the valet ticket numbers.
• File the valet tickets in the ticket rack provided.
• Answer phones
• Maintain valet office cleanliness.
• Sweep and wipe cabinets clean.
• Keep the valet office door closed when absent from the office.
• Monitor area outside valet office to insure guests do not park their vehicle without leaving their keys with Valet.
• Move luggage and or contact a bell person for assistance.
• Pull luggage out of the luggage room for guests when bellmen is unavailable.
• Drive guests with oversized vehicles to the employee lot and return guests to their vehicles.
• Provide guest courtesy.
• Proper and safe use of the man-lift.
• Maintain regular, predictable attendance.
• Other duties as may be assigned.
• 
  
  PERFORMANCE REQUIREMENTS : Knowledge, Skills & Abilities: Understand and comply with all company and departmental rules and regulations, policies and procedures. Ability to competently hang keys on the correct hook. Ability to visually recognize numbers. Ability to instruct, listen, divert, persuade, speak clearly and assist Guests.
  
  EDUCATION AND EXPERIENCE:
  
  Education : High school education or equivalent preferred.
  
  Experience : Previous experience is preferred but will train. 2 years safe driving record is required.
  
  Certificate/License : Valid Nevada Driver's license
  
  TYPICAL WORKING CONDITIONS : Constant direct contact with guests. Fast paced work area that requires directing guests and answering guest questions. Work may be performed in confined areas, entail various conditions of hot, cold, noisy, smoky, dimly lit or brightly illuminated, moving objects, slippery surfaces and exposure to solvents/oils, fumes/odors, dirt/dust. Work requires knowledge and use of electrical, mechanical and computer equipment and flame/heat generated devices. Work may be performed alone, with others, around others, with verbal contact and/or face-to-face contact. Work may include shift work and be performed inside and outside.
  
  TYPICAL PHYSICAL/MENTAL DEMANDS : (May be required in order to perform the essential functions of the position). Position requires Team Member to enter & exit from the Team Member entrance which entails 2 flights of stairs. Requires seldom bending over, crouching, kneeling, pushing/pulling, lifting/carrying up to 75 lbs., driving; occasional sitting, standing, walking, balancing; frequent repetitive use hand withlight/firm grasping,finger dexterity,near/far vision acuity, depth perception, field of vision and absence of color blindness. Must be able to perform simple tasks, compile, coordinate, analyze, instruct others and drive a vehicle, follow instructions, influence others, meet time requirements; must have simple reading, writing, math, clerical, memorization, problem solving, use of independent judgment and decision making skills.
  
  NOTE : This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by the Director.
  
  At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars , Harrah's , Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
  
  Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
  
  Hang keys on the keyboard and file tickets accurately, based on the corresponding numbers. Occupy valet office; greet guests and tear valet tickets and drive guest to oversize lot with a supervisor's permission.

Sign on Bonus up to $1200

• Full Time Employees will be given up to $1200 in a sign on bonus.
  • Sign on bonus will be paid out over 4 months. You will receive $300 a month as long as you are working and in good standings.
• Part Time Employees will be given up to $800 in a sign on bonus.
  • Sign on bonus will be paid out over 4 months. You will receive $200 a month as long as you are working and in good standings.

Metropolis Parking develops advanced technology that makes parking remarkable, and turns the garages and lots of yesterday into connected mobility infrastructure. Our technology and operating teams are deployed in hundreds of locations across the country. We’re building the digital pipes through which the future of mobile commerce will move.

Valet Greeter/ Key Attendant Position Summary
The Valet Greeter/ Key Attendant is an energetic, outgoing, polite, and conscientious professional who is responsible for accurate cash management.


Valet Greeter/ Key Attendant Duties and Responsibilities

• Process sales transactions
• Calculate the cost of products or services
• Accept payments
• Calculate and return change when required by the payment method
• Maintain adequate change denominations in the cash drawer and request additional change
• Answer customer questions about products or services
• Reconcile cash drawers and sales receipts
• Report issues with equipment
• Work independently and as part of the team
• Perform other duties as assigned

Essential Functions and Physical Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodations. Reasonable accommodations may be approved by the Human Resources department to enable qualified individuals with disabilities to perform the essential functions.

• Incumbent must be able to
• Operate office equipment to process payments accurately
• Stand for up to six (6) consecutive hours
• Remain in a stationary position for the majority of the work shift
• Communicate effectively in written and spoken English with team members and customers

Valet Greeter/ Key Attendant Position Qualifications
Skills and Abilities

• Basic math skills, including the ability to add and subtract accurately
• Strong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate information
• Ability to work effectively within role independently and with other team members
• Ability to organize and complete work in a timely manner

Education and Experience

• High School Diploma or GED required

Other Requirements

• Must be at least 18 years of age
• Must be able to work a flexible schedule including nights and weekends
• Follow appropriate grooming standards; required to wear a uniform

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, stand, and handle cash and credit cards. The employee is frequently required to reach and may be frequently required to sit. The employee is occasionally required to walk and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee may be required to remain in a stationary position for extended period.