Kinlin Grover Real Estate jobs in Plymouth, MA - 585 jobs
Key Account Director
AMCS Group 3.8
Boston, MA job
Sustainability software specialist, AMCS, is headquartered in Ireland, with offices in Europe, USA, Canada and Australasia. With over 1,300 highly-skilled employees across 22 countries, we specialize in delivering technology solutions to facilitate a carbon neutral future.
What we do
Our innovative SaaS solutions increase efficiency and boost sustainability in resource-intensive industries. Over 5,000 customers across 23 countries already benefit from our Performance Sustainability software, ensuring we deliver practical solutions for improved profitability and environmental resilience across the globe.
Our people
AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. AMCS was established in Ireland and holds onto those local roots and ‘start-up' mentality with a culture of connection. Connection to our work, our customers, our colleagues and our community that creates a working environment that fosters openness, collaboration and creativity.
As an experienced Key Account Director, you will have the opportunity to shape your own success path within our organization. You will engage with customers in sectors that inspire you while selling our core products backed by one of the most robust software platforms in the market. You will have direct collaboration with leadership to explore opportunities that pave the way for your success. We welcome candidates based in Boston or any location along the East Coast.
Here's what you'll do:
Develop and maintain a multi-year strategic account plan focused on meeting or exceeding customer objectives and sales goals. Adapt the account strategy continuously to align with the evolving needs and priorities of key accounts.
Lead and influence strategic planning efforts across sales, product, consulting, and support teams, ensuring that key account requirements are prioritized and represented effectively.
Manage the relationship between key accounts and AMCS personnel, including all sales, solution specialists, product development, consulting, support, and corporate functions, ensuring effective alignment, clear communication, and regular reporting.
Collaborate with customers to establish agreement on key initiatives that align with their business transformations and strategic imperatives.
Take ownership of any escalation issues related to key accounts, driving them to closure while fostering high levels of customer satisfaction and ensuring a win-win environment in day-to-day operations.
Establish a quarterly business review process with key account sponsors to track progress on aligned initiatives and foster ongoing engagement.
Build and maintain relationships with the customer's executive team, establishing yourself as a trusted business advisor.
Drive both strategic and tactical planning to support the overall success of key accounts.
Generate and achieve accurate monthly sales forecasts that reflect account health and progress.
Proactively identify and create new opportunities for growth within existing key accounts, leveraging a "hunter" mentality in your approach.
Conduct initial discovery calls and meetings with customers through phone, email, or in-person interactions.
Facilitate face-to-face meetings, deliver proposals and solutions, and close business via phone, Zoom, or in-person as circumstances allow.
Collaborate internally on pricing strategies and account implementation plans to ensure customer success.
Maintain detailed records of your sales funnel and prospective customers in the required formats.
Conduct regular progress meetings with key account sales teams and management to ensure alignment and accountability.
Engage in ongoing professional development and training opportunities, both internally and externally, to enhance your skills and knowledge.
Here's what you'll need:
10+ years of experience in a quota-carrying consultative software sales role, with average deal sizes exceeding $1M ACV
5+ years of proven experience selling ERP software
Proven track record of managing multi-year, multi-faceted transformational business engagements with Fortune 500 companies.
Strong skills in developing corporate strategic account sales plans with concurrent, multi-year sales motions.
Excellent communication and presentation skills, along with experience in creating compelling solutions blueprints.
Demonstrable experience in C-Suite value positioning and developing ROI insights through methodologies such as Command of the Message and MEDDICC.
High level of business acumen and a thorough understanding of customers' businesses, organizations, strategies, and financial positions.
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$97k-144k yearly est. 6d ago
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Research Analyst
Savills North America 4.6
Boston, MA job
About Savills
Savills is an organization full of extraordinary individuals. Brilliant people who are driven to succeed, hungry to remain at the forefront of their specialties, and eager to propel themselves, our clients, and our business forward. We are one of the preeminent commercial real estate firms with services ranging from tenant representation and project management to workplace strategy and occupant experience - showcasing the breadth and depth of our expertise.
Find your place to thrive
No matter the role you're in, we all share one purpose: to help people thrive through places and spaces. The DNA ingrained in our business guides us on this mission, shaping the way we behave to deliver the best results. When you join Savills, our ask for you is simple:
Be extraordinary, together.
About the role
Based in our Savills Boston Studio in Back Bay neighborhood of Boston, the company is seeking a Research Analyst to join our commercial real estate firm. Joining as a Research Analyst provides an opportunity for individuals to work in a research and data services role and gain industry experience and knowledge for a long-term career within the organization's collaborative platform. This immersive position, working under the guidance of the Senior Vice President, Head of Americas Research, blends market analytics, client strategy, and transaction exposure to develop the next generation of real estate leaders. Designed as a launch point into the broader real estate industry at Savills, the candidate will play an active role in market intelligence, data strategy, and client-facing deliverables while collaborating across research, brokerage, and strategy teams. If you feel you possess the ambition, entrepreneurial spirit and drive to excel in the world of top-tiered business then we encourage you to apply.
Specific responsibilities to include:
Learn, track, and analyze factors including economic data impacting the local commercial real estate market
Provide regular updates to, and maintenance of, proprietary market information databases, including building and owner information, stacking plans, lease and sale comparables, tenants in the market, and other key data points
Lead the reporting process for quarterly office and industrial market statistics and reports, and assist with national research initiatives
Respond to all requests for data and information in a timely and accurate manner
Partner with Savills advisors, strategists, and other stakeholders on business development, bespoke client research, and pursuit strategy to transform data into actionable strategies and insights
Actively engage in training activities, networking and internal collaboration with nationally dispersed peer group of Researchers
Serve as a trusted analytical partner for client-facing teams to prepare pitch and marketing materials on emerging industries and key verticals
Develop innovative strategies to track and analyze global and domestic investment, as well as federal and state economic incentive programs
Demonstrated interest and comfort using emerging AI platforms (e.g., ChatGPT, automation, and visualization tools) to enhance analytical efficiency and creativity
This role is fully in-office in our Boston Studio, giving you the chance to collaborate closely with teammates, immerse yourself in our culture, and learn in real time
Qualifications
BA or BS Degree in economics, business, data science, real estate or related field
Accomplished with Microsoft Office Suite, internet research, and various other types of analytical and presentation software; Salesforce experience a plus
Strong analytical, storytelling, and visualization skills with ability to translate data into insightful strategy
Excellent communication, interpersonal, and presentation abilities with comfort addressing stakeholders, thought partners, and clients
Demonstrated professionalism, initiative, and ability to balance multiple high-priority projects
Self-starter with a proactive and curious mindset - driven to identify patterns, trends, and actionable intelligence
Ability to multi-task and meet deadlines
Savills values a diverse work environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status,or any other protected characteristic.
Savills participates in the E-Verify program
$88k-147k yearly est. 15h ago
Resident Service Specialist - 345 Harrison
UDR, Inc. 4.5
Boston, MA job
UDR is now hiring a Resident Service Specialist to join our team at 345 Harrison, our apartment community (585 homes) in Boston, MA.
GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service.
SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager.
SUPERVISION EXERCISED: N/A
ESSENTIAL FUNCTIONS:
Move-In Coordination
1. Ensure each new resident has a move-in orientation conducted by appointment.
2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.
Onesite Responsibilities
1. Scan all required move-in documents into Onesite.
2. Oversee Pending Tasks.
Customer Service Administration
1. Guide walk-in traffic and minimize the wait time.
2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director.
3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines.
4. Organize incoming packages systematically and distribute as needed.
5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met.
6. Utilize CRM to effectively manage resident relations, service requests and resident communications.
Property Condition oversight
1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation.
2. Walk through all amenities daily to ensure they are stocked and in good condition.
3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved.
4. Provide superior customer service to internal and external customers.
Back-Up coverage
1. Interact with walk-in prospects by showing the property if needed and answering questions about the community.
2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls.
3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director.
4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area.
5. Complete market summary and comp reports as directed.
6. Comply with all Company policies and procedures related to employment.
7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
8. Perform Resident Service Manager duties in the absence of the Resident Service Manager.
9. Perform other duties as assigned or as necessary.
PERFORMANCE REQUIREMENTS:
Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations.
Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated.
Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates.
Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records.
TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.
TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work.
EDUCATION AND EXPERIENCE:
1. High School Diploma, or equivalent, is required.
2. Associate degree in business administration or equivalent, is preferred.
3. Minimum of two years of office experience is required.
4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred.
5. Must have and maintain a valid driver's license unless otherwise noted.
Benefits Offered:
Medical, Dental, Vision Plans
Medical Flexible Spending Account
Dependent Care Spending Account
Lifestyle Spending Account
Supplemental Term Life Insurance
Critical Illness Plan
Supplemental Short-Term Disability Insurance / AD&D Insurance
Voluntary Long Term Care Insurance
401(k) Plan with company match
Hourly Range:
* $25/hr. - $27/hr., depends on experience
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$25-27 hourly 2d ago
Tax Manager: Growth, Mentoring & Flexible Work Options
Northpoint Search Group 4.0
Boston, MA job
A leading tax consultancy firm in Boston is seeking a detail-oriented Tax Manager to lead corporate and partnership tax compliance engagements. The ideal candidate has 5-7 years of experience in tax, a degree in Taxation, and strong mentoring abilities. This full-time position offers competitive compensation and numerous benefits, including 401(k) matching, paid time off, and career development opportunities. Join a dynamic team in a collaborative, growth-oriented environment.
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$82k-118k yearly est. 4d ago
Packaging Technician
Trillium 4.7
Canton, MA job
Packaging Technician Trillium is looking for an experienced Packing Technician to join our Production team. This is an amazing opportunity to join a rapidly expanding, family-run brewery and bring your expertise into the world of craft beer! This position will report directly to the Packaging Supervisor at our Canton location. Job Duties & Responsibilities
Set up, operate, and clean bottle, can and keg packaging line equipment
Package finished product into containers (cans, bottles and kegs)
Communicate and coordinate with others to hand stack cases at discharge of packers
Operate powered industrial trucks as needed to transport finished product
Record production data and quality control data for each packaging run
Ensure all packaging materials are staged to meet production needs daily
Perform cleaning and maintenance of packaging equipment including CIP
Cross train in other production areas and maintain a clean workspace throughout
Work with the Facilities team to troubleshoot issues with machines to minimize downtime
Adhere to Trillium's strict Quality Control practices
Additional duties may be assigned as necessary. Desired Qualifications & Abilities Qualifications & Experience
Packaging line experience preferred
Forklift experience preferred and Trillium will provide training
Knowledge, Skills, & Abilities
Have a passion for quality beer and workmanship
Ability to multi-task in a fast-paced environment
Willingness to take on tasks outside the scope of the Packaging position
Ability and desire to work a flexible schedule
Must be safety conscious and able to work efficiently in a busy, close quartered environment
Ability to safely handle hazardous chemicals in accordance with strict safety protocols
Mechanically minded- ability to troubleshoot and solve problems with equipment
Organized with great attention to detail
Ability to work in a well-coordinated team setting
Ability to frequently lift up to 60 lbs and slide 160 lb kegs throughout the course of a workday
Ability to stand for a prolonged period of time
Benefits
Medical, dental and vision benefits with no wait period
Short term disability and life insurance
401k plan with generous match with no wait period
Tenure Bonus Eligible
Paid time off
Educational Reimbursement Program
MBTA Pass discount
PPE Reimbursement
Trillium Comp Card
Trillium discounts
Philanthropy program
Employee gym
$35k-44k yearly est. 1d ago
Real Estate Photographer/Videographer
Glasshouse Media Inc. 3.9
Milford, MA job
Job DescriptionBenefits:
Competitive salary
Flexible schedule
Training & development
Role: Real Estate Photographer & Videographer Pay: $21.00/hr during training | Pay increase after you master our system.
Equipment: We provide all gear (Cameras, lenses, gimbals, and lighting).
What We Do: Glasshouse Media is a fast-growing digital media company. We help real estate agents sell homes by providing high-end photography and video tours. We are currently looking for new photographers and videographers to join our Milford team.
What the Job Looks Like:
Capture the Home: You'll visit 24 properties a day to take professional photos and shoot cinematic video walkthroughs.
Use Our Gear: Well hand you a professional kit (full-frame camera, wide-angle lenses, and gimbals) and teach you exactly how we want the shots to look.
Represent the Brand: Youll work directly with homeowners and agents on-site. You need to be friendly, punctual, and act as a professional extension of the agents team.
Daily Uploads: Your "office work" is simple: just upload your raw files to our cloud by 5:00 PM each day so our editors can take over.
The Schedule:
This is a part-time role where the hours follow the housing market.
Expect to be very busy in the Spring and Summer (1525+ hours/week).
Requirements:
A good "eye" for photography (please send a link to your work!).
A reliable car and a valid driver's license (we reimburse your mileage).
A Part 107 Drone License is a big plus, but not required.
$21 hourly 13d ago
Contract Specialist - Legal & Compliance
Stout 4.2
Boston, MA job
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team.
Contract Specialist - Legal & Compliance
Impact You'll Make
Serve as the first point of review for a broad range of commercial contracts-including engagement letters, confidentiality agreements, consulting agreements, vendor agreements, and independent contractor agreements-to ensure alignment with company policies, legal requirements, and industry best practices.
Improve contract quality by reviewing client redlines, applying internal templates and playbooks, and escalating key issues to supervising attorneys when needed.
Strengthen business operations by managing and maintaining legal templates, developing process improvements, and contributing to playbooks, checklists, and tools that enhance contract workflow efficiency.
Provide clear interpretation of contract terms and policies to internal stakeholders, helping teams meet business objectives while supporting effective risk management.
Support cross-functional teams (Client Services, IT, Finance, HR) by serving as a reliable point of contact for contract- and policy-related inquiries.
Contribute to Legal & Compliance team initiatives, resources, and presentations, supporting the firm's broader operational and compliance goals.
What You'll Do
Review, draft, and revise commercial agreements using internal templates, playbooks, and professional judgment to ensure accurate, compliant, high-quality contract documents.
Conduct basic negotiations with internal stakeholders and external clients, escalating complex matters to in-house attorneys as appropriate.
Manage and update department templates, standard forms, clause libraries, and process documentation to maintain consistency and improve efficiency.
Interpret contract language, policies, and requirements for internal teams, providing clear, business-aligned recommendations.
Support subpoena responses, litigation matters, document production, and other legal support activities as requested by legal leadership.
Collaborate with internal teams across the firm to troubleshoot contract-related questions and ensure smooth execution of business processes.
Assist with developing internal training materials, resources, and presentations on contracting best practices and legal processes.
What You Bring
Bachelor's degree in business administration, legal studies, or a related field (required).
Paralegal certification or equivalent experience (preferred).
4+ years of experience drafting, reviewing, or negotiating commercial contracts in a corporate legal department or professional services environment.
Strong understanding of commercial contracting concepts; familiarity with data privacy, professional services, or government contracting is a plus.
Excellent verbal and written communication skills, with the ability to explain contract concepts clearly to non-legal stakeholders.
Proficiency with Microsoft Office Suite and experience managing contract documents, templates, or workflows.
Strong attention to detail, organization, and the ability to manage multiple projects in a fast-paced environment.
How You'll Thrive
Demonstrate flexibility and adaptability when responding to shifting priorities, deadlines, and requests.
Bring a proactive, solution-oriented mindset to complex contract and operational challenges.
Collaborate effectively with attorneys, colleagues, and cross-functional teams while embodying Stout's core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and Great Communicators.
Maintain exceptional attention to detail and a commitment to delivering Relentless Excellence in all aspects of contract review, client support, and internal collaboration.
Work independently with sound judgment while knowing when to escalate risks or seek attorney guidance.
For individuals assigned to work in California, Colorado, New York City, or Washington, Stout is required by law to include a reasonable estimate of the compensation range for this role. The range for this role considers several factors including but not limited to prior work and industry experience, education level, and unique skills. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
A reasonable estimate of the current range is $90,000.00 - $120,000.00 annually. This role is also anticipated to be eligible to participate in an annual bonus plan. Information about benefits can be found here - en/careers/benefits.
Why Stout?
At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life.
We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve.
We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals.
Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives.
Learn more about our benefits and commitment to your success.
en/careers/benefits
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.
Stout is an Equal Employment Opportunity.
All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law.
Interested in joining a rapidly growing group of bright, ambitious professionals in a work environment that values culture, inclusion, and personal growth? Stout might just be the right place for you.
$31k-36k yearly est. 4d ago
Director of Commercial Real Estate
Menkiti Group 4.0
Worcester, MA job
At The Menkiti Group, we are dedicated to our mission of transforming lives, careers, and communities through real estate. If you are someone who wants to make a difference in the world, we invite you to elevate your career trajectory with us. We are seeking a highly motivated Commercial Property Manager to work with our asset management and commercial real estate teams to oversee and manage the daily operations of properties within The Menkiti Group Portfolio. This is a high-growth position as the company continues to onboard properties from its $2 billion development pipeline.
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
This position will focus on market strategy, direction, presence and commercial leasing in Worcester, MA and the broader Boston region, and will provide commercial lease and sales administration for the Companyâ€TMs MA and Washington, DC region portfolio comprised of 60+ properties. The Portfolio Manager will provide a leadership presence for our Worcester office; maintain and grow the Companyâ€TMs network of relationships in the region; help to identify, evaluate and advance acquisitions opportunities; and develop and implement creative leasing and sales strategies for our 200,000 SF+ MA commercial portfolio. The Portfolio Manager will negotiate new lease agreements and existing tenant renewals for the Companyâ€TMs commercial portfolio in both MA and DC, working closely with the commercial brokerage team located in our DC headquarters. The ideal candidate is a motivated self-starter with strong sales, negotiation, and customer service skills, as well as an understanding of commercial real estate fundamentals. Key Responsibilities: New England Market Leader Market strategy, direction, and accountability Day-to-day leasing and transaction execution in Worcester / New England through a combination of direct leasing and managing third party brokers Portfolio management in local market Active presence and leadership in local market Leader of Worcester office, providing camaraderie and leadership to property management staff Global Portfolio Leasing â€" Strategy, Organization, & Execution Tracking and management of global MG portfolio leasing activities and needs Implement and refine systems, processes, reporting, & technology in partnership with the DC HQ commercial brokerage team Lead leasing strategy, pricing and negotiations Market and lease existing vacancies Issue and negotiate LOIâ€TMs and leases Lease renewal & critical date tracking Develop and manage capital expenditure plans across the portfolio Brand Ambassador, Community Engagement, Business Development Maintain on the ground, day-to-day brand presence and awareness working at least three days/week out of our Worcester office Maintain key relationships â€" public and private sector; university, government, anchor tenants, small business tenants Maintain key board seats & real estate industry group participation Engage in public speaking opportunities Provide community involvement and engagement Acquisitions â€" Strategic Adjacencies and Growth Opportunities Maintain investment sales broker relationships Identify targeted acquisitions per MG MA strategy Advance due diligence, evaluation and predevelopment activities on acquisitions opportunities
Strong financial analysis, budgeting, and real estate modeling skills Understanding of commercial lease structures Market analysis capabilities Excellent communication, presentation, and stakeholder management skills High level of organization, judgment, and attention to detail
Education & Experience: Bachelorâ€TMs degree in Real Estate, Finance, Business, Economics, or related field 3-5+ years of experience in commercial real estate leasing, lease negotiations and administration, portfolio management, and/or asset management Technical Proficiency: Proficiency in MS Word and Excel Competency in real estate software a plus (e.g., MRI, Argus, or similar) All your information will be kept confidential according to EEO guidelines. xevrcyc PandoLogic. Keywords: Real Estate Director, Location: Worcester, MA - 01655
$148k-242k yearly est. 1d ago
Real Estate Office Administrative Assistant
Era Key Realty Services 3.9
Boston, MA job
In-Person Real Estate Administrative Assistant - Are You Organized & Responsive? Please Apply!
Are you a highly motivated individual with exceptional organizational skills and a knack for effective communication? If so, we invite you to join our team as a Part-Time Real Estate Administrative Assistant in our Boston Office. At ERA Key Realty Services, we're on the lookout for a detail-oriented and tech-savvy professional to support our real estate agents in providing top-notch service to their clients. If you're ready to take the next step in your career path and be a vital part of our dynamic team, we encourage you to send us your resume today!
This is an in-person position; no remote candidates will be considered.
Transaction Tracking: Monitor all transactions from the initial agreement to the post-closing phase. Produce closing statements on behalf of agents and the company.
Transaction Reporting: Ensure timely closure of and reporting of transactions and maintain accurate records to be sent to the bookkeeping department.
Compliance Review: Review all necessary documentation for file compliance, ensuring adherence to company policy and the corresponding state Real Estate Regulations.
Social Media Marketing: Consistently maintain and update the branch's social media presence to promote our culture and services effectively.
Marketing Support: Assist in the preparation of print marketing materials for agent listings and open houses, utilizing predefined templates.
Office Organization: Maintain the overall organization and supply management of our office space, ensuring it's in top condition for agents and clients. Notify facilities management of any needs.
Tech-Savvy: Proficiency in Word, Excel, PowerPoint, Outlook, Teams, and Internet skills; knowledge of Canva is a plus. Ability to quickly learn and troubleshoot new programs.
Attention to Detail: Excellent attention to detail and a commitment to maintaining high document accuracy. High level of mathematical accuracy.
Adaptability: Flexibility in daily routines and the ability to prioritize and manage shifting responsibilities effectively.
Customer-Centric: Exceptional customer service and interpersonal skills, with the ability to build relationships with a diverse range of personalities.
Problem Solver: Proficient in making quick and effective decisions, solving problems, and maintaining confidentiality.
Communication: Strong verbal and written communication skills.
$105k-120k yearly est. 4d ago
Resident Activities Director
First Realty Management Corp 4.1
Brockton, MA job
Job DescriptionA family-owned and privately held property management company, First Realty Management has more than 70 years of experience and the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm.
At the core of it all, our talented employees make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and learning opportunities from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else - we always put our team members first.
We are looking for a qualified and enthusiastic Resident Activities Director (RAD), to join a property in Brockton. This is a full-time position, Monday-Friday including resident events. This person will work with the site management team to develop and administer resident programs and services that contribute to and enhance site management objectives in creating and maintaining a Community of Quality.
Job Functions:
Works to improve the quality of the living environment for the resident population by:
Planning, implementing, and actively supervising social, educational, and recreational activities/programs/special events for the resident population regularly.
Outreach to new residents to inform them about RAD programs and services available.
Developing a local social service network within the community, working to raise resident awareness of such services, and preparing a current referral list with primary contacts, phone, email, etc. for use by resident services and management staff.
Reporting resident-related concerns to the property manager promptly. Works with the manager to resolve issues and takes an active role in the resolution process.
Managing site newsletter process including newsletter preparation, submission to First Realty Communications Dept., and timely distribution to residents.
Working with the management team to plan and implement annual company-wide events including the First Realty Sports Olympiad, First Realty Academic Olympiad, NAHMA Drug-Free Calendar Contest, NEAHMA Kid's Day, First Realty Honor Roll Club, Community of Quality awards program, etc.
Working with management staff on resident retention programs, marketing strategies, and new resident orientation programs. Actively participates in these programs and develops new resident services initiatives that support these efforts.
Following all First Realty Risk Management and site safety guidelines regarding parent/ guardian permission, transportation, incident reporting, vendor insurance coverage, etc.
Overseeing Computer Learning Center/Lab program (as applicable) including a budget, contractor supervision, scheduling, resident participation reports, marketing, facility and equipment maintenance, and management.
Providing support to the management team on resident social service issues and maintaining confidentiality in all matters pertaining to the same.
Develops an annual RAD budget for submission to the property manager.
Maintains petty cash fund for RAD program and administers petty cash reporting to REAS.
Facilitates and administers grants, as applicable to the site.
Networks with local businesses, schools, and others, to enhance resident services.
Provides outreach to, secures, and coordinates college/university tutors for youth on-site in the after-school education program (HASI).
Maintains and secures RAD program equipment and inventory.
Other responsibilities as assigned at the site, or RAD programs at other sites.
Requirements:
Ability to handle sensitive issues with confidentiality, diplomacy & tact, using excellent judgment.
Strong communication skills, verbal and written.
Strong Problem-solving skills.
Proficiency with MS Word, Excel, and the Internet.
Current certification in First Aid and CPR.
Excellent resident relations and customer service skills
Strong communication skills, verbal and written.
Ability to effectively work on simultaneous tasks.
Ability to adapt to changing priorities.
Proven ability to oversee groups of children.
Level of Education/Training/License
Bachelor's degree in a related field preferred.
Experience
Prior work experience in social services or related fields.
Prior experience in an office environment preferred.
Experience overseeing groups of children.
Benefits:
Sign-on Bonus
Paid Vacation, Holidays, PTO/Personal leave.
401(k) plan
Health, Vision, and Dental insurance.
Life Insurance, Short- & Long-Term Disability.
Flex spending accounts & Transportation expense accounts.
Opportunity for professional growth and development.
An EOE/ Veterans/Disabled Employer:
If you need accommodation to apply due to a disability or protected veteran status, please contact HR at ************, ext. 3772.
$28k-32k yearly est. 1d ago
Leasing Specialist (part-time)
Waterton Search 4.0
Saugus, MA job
About Waterton
Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 25 years Waterton remains passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to “find the good and leave it better”.
Job Summary
As a part-time Leasing Specialist, you will sell and renew residential apartment leases, tour the community, follow up with prospective residents, and prepare lease packages. Above all, you will have a strong drive to close the sale, exceed resident expectations by providing exceptional customer service, and build and/or maintain a true sense of community. You are required to work Saturdays.
Your Impact and Job Responsibilities
Generate interest in the community by effectively answering questions, conducting tours, following up with prospective residents, and executing sales closing techniques successfully.
Provide exceptional customer service to current and prospective residents. Engage current residents through ongoing programs and events designed to increase satisfaction and minimize turnover.
Ensure leasing office, models, vacant units and common areas meet readiness standards.
Process all rental applications for approval and prepare lease packages, while ensuring resident and customer information is properly documented and protected.
Maintain detailed knowledge of local market and conditions, and assist in developing marketing plans that incorporate advertising, internet, outreach marketing and referrals to increase visibility of the community.
What You'll Bring- Desired Skills and Experience
Ability to work well with others in a team environment
Ability to multi-task and adapt in a fast-paced work environment
High school diploma or equivalent
A minimum of one-year of sales or customer service experience is a plus!
At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of benefits including:
Competitive hourly compensation, leasing bonuses, and incentive program participation
Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance
401K + match
Generous paid time off, volunteer time off, and paid holidays
Industry leading 12 weeks paid parental leave
A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement
Commitment to job and career advancement
** Must be a full-time associate to be eligible for benefits **
Waterton welcomes all.
Waterton is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider for employment qualified applicants with arrest and conviction records.
$32k-41k yearly est. 60d+ ago
Resident Services Manager 2
UDR, Inc. 4.5
Braintree Town, MA job
UDR is now hiring a Resident Services Manager 2 to join our team at Lenox Farms, our apartment community (338 homes) in Braintree, MA.
GENERAL SUMMARY OF DUTIES: The Resident Services Manager focuses on the management of all aspects of customer service by creating a positive sense of community and fostering positive relationships with community residents. Position may have supervision over one direct reporting staff and will drive various administrative, asset quality, customer service, financial, vendor management and personnel processes in support of community operations. Specific intent is to manage the resident relations aspect of the business to ensure community performs at highest levels to achieve and/or exceed expectations.
SUPERVISION RECEIVED: Reports directly to the Community Director, Senior Community Director, District Manager or Regional Manager
SUPERVISION EXERCISED: Non-exempt status in accordance with FSLA guidelines. May supervise one associate, the Resident Service Coordinator or Resident Service Specialist.
ESSENTIAL FUNCTIONS:
Asset Quality
Ensure community is ready for business and meets established physical standards daily as listed below:
1. Walk community daily; open and close all "showing" units. Monitor property including office space, restrooms, amenity areas, parking lot and "show" apartments to ensure they meet UDR's quality, cleanliness and presentation standards and proactively monitor battery upkeep of smart locks.
2. Refresh community signage, write and distribute collateral as needed to support the drive for occupancy and improve community image.
Customer Service
Provide the best standard of quality and service through resident relations:
1. Answer all resident and guest questions professionally and timely, balancing the needs of both internal and external customers. Implement strategies to improve quality of customer service.
2. Proactively launch self-guided tours and/or provide guided community tours for prospects, lend assistance, and provide information pertaining to short-term rentals, corporate housing opportunities and guest suite rentals.
3. Conduct move-in orientation sessions for new residents and assist with annual renewal conversations with existing residents if needed.
4. Oversee the Customer Survey Program by ensuring that that there is immediate follow up to residents upon the completion of each service request via an e-mail or text notification which includes the ability to request a follow up phone conversation. Follow-up phone calls to residents to gather more information on the quality and satisfaction of service requests.
5. Oversee and ensure the maintenance related matters are resolved and/or escalated to the Service Manager to be addressed immediately. If additional service is required, continue to follow up until the issue is resolved.
Financial
Complete various accounting and financial functions associated with driving and supporting community operations:
1. Work closely with Business Manager to complete required financial responsibilities.
2. Conduct Purchase Card (P-card) reconciliation for community.
Personnel (if applicable)
Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance:
1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training, and team building.
2. Hire and train new staff and develop staff to maximize potential.
3. Monitor staff performance to include performance and address performance problems through corrective action and dismissal. Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers.
4. Approve time records and requests for time off.
Vendor Management
Complete administrative tasks associated with community operations as it relates to outside vendors, communication telecom and IT systems:
1. Manage vendor keys according to UDR's policies and procedures.
2. Source new vendors as needed in order to maintain community appearance and resident services.
3. Maintain community telecom and computer equipment, while serving as a partner to IT to troubleshoot system issues and test systems.
Administrative
Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations:
1. Prepare, communicate, and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments.
2. Review, monitor, administrate and sign leases as required and needed.
3. Enforce all policies and procedures. Maintain compliance related to lease agreements including the review and authorization of all leases and ensuring community records (leases, addenda, reports, etc.) are maintained in accordance with stated legal requirements, company policies and/or procedures.
4. Plan and manage all community events.
5. Manage and maintain exemplary community website, social media campaigns, outreach marketing efforts for the community to drive occupancy and increase visibility, including PeerSpace, Craiglist, etc.
6. Maintain acceptable NPS scores and facilitate Reputation Management Process.
7. Utilize the Sugar CRM to effectively manage resident relations, service requests and resident communications.
8. Smart Rent Management and Package and Parcel Management.
9. Investigate, address, and resolve all community and resident issues, disturbances, complaints, and any crime-related activities/inquiries, including the dispatch for patrol services. Complete incident report for Risk Management as needed.
10. Serve as organizational representative along with the Business Manager for court appearances regarding non-payment and/or other legal action taken, small claims and UD hearings as necessary or required.
11. Manage key policy and process by providing keys to residents or contractors and documenting in accordance with the "Key Policy."
12. Oversee inventory and replenishment of community office supplies and refreshments for office, residents, and guests.
13. Develop and maintain emergency action procedures for the properties.
14. Work closely with the Centralized Admin, Centralized Sales, and Renewal teams to ensure leasing and renewal goals are met.
15. Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team.
16. Comply with all Company policies and procedures related to employment.
17. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
18. Perform other duties as assigned or needed.
PERFORMANCE REQUIREMENTS:
Knowledge of organizational policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision-making. Ability to apply policies and procedures to solve everyday business issues.
Understanding of overall property management. Must know and follow the Fair Housing laws. Knowledge of principles and methods for promoting property. Strong customer service and personnel management skills. Ability to develop and prepare business analysis and plans. Established ability in the use of social media websites like facebook, twitter, and pinterest. Demonstrated ability in budgeting and financial planning.
Highly organized and demonstrated project management skills. Ability to exercise initiative, problem solving and decision-making skills. Demonstrated understanding of social media campaigns. Ability to provide web-based analytics and recommendations. Ability to work a flexible schedule based on event calendar. Some weekend and evening work will be required.
Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices.
Proven exceptional communication skills both written and verbal with an outgoing personality. Performs duties that require considerable initiative, independent judgment, and strong communication skills. Demonstrated knowledge and familiarity with community and rental property operations. Ability to work in conjunction with residents, prospective residents, Company managers, and associates. Ability to respond to common inquiries or complaints from subordinates, residents, regulatory agencies, or members of the business community. Polished interpersonal skills both in person and by phone, with high professionalism.
Knowledge of computer systems and applications. Must have experience with computer skills including Excel, word processing programs, internet, and e-mail at a highly proficient level. Demonstrated proficiency in the use of the internet and internet searches. Ability to create, compose, and edit written materials.
TYPICAL PHYSICAL DEMANDS: Requires mobility sufficient to travel. Some bending, stooping, and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.
TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Time commitment and schedule may vary based on the event schedule. Some weekend and evening work will be required.
EDUCATION AND EXPERIENCE:
1. Bachelor's Degree in Business, related field, or its equivalent, preferred. In lieu of degree, equivalent experience in residential properties, marketing and website development, or related business operations is required.
2. Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service as well as experience in special events, marketing, and website management preferred.
3. Minimum of two years' management or supervisory experience is required.
4. Experience in customer service positions in hotel properties, rental operations, or related upscale service business is preferred.
5. Must have and maintain a valid driver's license unless otherwise noted.
Hourly Pay Range: $36.05/hr. - $39.42/hr.
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$36.1-39.4 hourly 2d ago
Floating Leasing & Marketing Professional
Lincoln Property Company, Inc. 4.4
Revere, MA job
Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com.
We create places people want to call home - starting with you.
With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.
At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact.
We're currently hiring for a Leasing & Marketing Professional - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here.
Let's grow together at Willow Bridge.
Responsibilities
The responsibilities of the Leasing & Marketing Professional are as follows:
* Manage all aspects of the leasing process, including leasing apartments, preparing lease paperwork and assisting to ensure a smooth move-in.
* Greet clients, assess needs, answer questions and provide tours of the apartments and community.
* Process applications, and prepare and review lease agreements and renewals.
* Respond to in-person, phone and email inquiries, which includes providing leasing information, making appointments and creating and following up with maintenance requests.
* Assist with completing weekly, monthly and special reports as assigned by the Leasing Manager or Business Manager.
* Receive deposits and rent money, and record appropriately.
* Provide excellent customer service and assist all clients with a positive and friendly tone
Qualifications
The qualifications for a Leasing & Marketing Professional are as follows:
* High school diploma or equivalent is required. Bachelor's degree is preferred.
* Excellent verbal and written communication skills.
* Customer service focused with the ability to be a strong team player.
* Proficient in Microsoft Office (Word, Excel).
* Able to multitask and meet deadlines in a timely and organized manner.
* Must be able to work a flexible schedule, including weekends.
* Must be able to tour the community with clients, which includes walking the property and climbing stairs.
* This role MAY require a valid driver's license
Leasing & Marketing Professional Benefits
Typical base compensation range depending on experience: $24 to $27 per hour USD
Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
$24-27 hourly Auto-Apply 40d ago
Property Manager
Lincoln Property Company 4.4
Quincy, MA job
The Property Manager leads all aspects of a single asset or portfolio of commercial, industrial, and/or retail properties and coordinates all marketing, operations, and financial activities per client and/or company requirements.
Essential Duties and Responsibilities:
Ensure that services are provided consistent with policies, procedures, and regulations as well as contractual obligations and standards.
Coordinate and lead daily and long-term activities of the team; establish work schedules, assign tasks, and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems, processes, and procedures; provide formal coaching, mentoring, supervision, and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews.
Direct, review, and approve vendor invoice payments and other accounting related activities following the terms of the management agreement, LPC policies, and property management approval authorization limits.
Direct and control preparation, and delivery, of timely, accurate, and insightful monthly reports as well as annual operating and capital budgets; prepare and submit tenant rent and Common Area Maintenance (CAM) or Escalation (OpX) recovery charges to client.
Maintain oversight of contracted terms that impact the financial performance of the asset/company; report on expirations, covenants, restrictions, and other encumbrances that drive decision making and asset value.
Coordinate all lease administration activities with lease administrator and accounting; review all lease set ups, lease changes, reporting, etc. and provide final approval.
Coordinate tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department; maintain vacant spaces in "tour ready" condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition.
Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly; craft, deliver, and communicate an effective tenant care program that maximizes tenant retention.
Direct sourcing and procurement activities to effect optimal operations; deliver detailed bid analysis and recommendations to clients that drive value; manage quality of vendor service delivery to ensure contract compliance and desired value.
Proactively collect rent and other charges in accordance with lease terms and report status of AR to client(s) with recommendations for action; prepare client approved standard legal notices.
Ensure that at least monthly property inspections are performed; recommend and/or approve alterations, maintenance, and reconditioning.; contract for, and coordinate, vendors.
Document plans and preparations for emergency response; ensure resources, supplies, and backups are in place to effectively recover from adverse events; coordinate drills and other required training.
Act as primary contact with property owners, serving as Owner Representative to ensure objectives are being met.
Perform other duties as assigned.
Qualifications:
Bachelor's degree (BA/BS) preferred; minimum of 3-5 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred
Real Estate License required where mandatory by local regulation; CPM or RPA professional designation or candidacy preferred
Intermediate to advanced skills with Microsoft Office Suite, including Microsoft Excel required; knowledge of Yardi or MRI and Kardin preferred
Excellent written and verbal communication skills; ability to clearly and effectively convey complex topics with a positive tone to achieve operational and relationship objectives
Advanced knowledge of financial terms and principles required; ability to forecast outcomes, prepare budgets with long-term capital plans, and deliver insightful variance reports; ability to prepare or draft recommendations for cost/benefit propositions, ROI analysis, and other business proposals
Strong organizational skills that deliver timely results and influence team productivity
Ability to comprehend, analyze, and interpret complex documents and problems involving several options; advanced analytical and quantitative skills required
Fundamental leadership experience or significant collaborative contributions within a high functioning team
Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
Strong organizational skills with an inquisitive and entrepreneurial mindset
Ability to travel daily to assigned properties as necessary
Ability to work after hours, weekends, holidays, and during emergency situations to meet the needs of the client
Ability to read and write English in order to understand manuals and procedures, and to write reports
Physical Requirements:
Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs. NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.
Pay Range
$122,000 - $127,000 USD
About Lincoln Property Company
Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space. For more information, visit: ************
All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.
By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy.
Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.
$122k-127k yearly Auto-Apply 19d ago
Director of Risk Management & Insurance Strategy
Boston Housing Authority 4.0
Boston, MA job
A public authority in housing is seeking a Director of Risk Management to oversee its Risk Management Department. The ideal candidate will manage insurance programs, handle claims, and coordinate legal defenses, ensuring compliance with regulatory requirements. A Bachelor's degree in Risk Management or related field and a minimum of five years' experience in claims management is required. The role includes benefits like paid holidays, vacation, and a pension plan, reflecting the authority's commitment to employee welfare.
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$130k-179k yearly est. 4d ago
Resident Service Specialist - South Shore
UDR, Inc. 4.5
Braintree Town, MA job
UDR is seeking a Resident Service Specialist to join our team in South Shore.
GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service.
SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager.
SUPERVISION EXERCISED: N/A
ESSENTIAL FUNCTIONS:
Move-In Coordination
1. Ensure each new resident has a move-in orientation conducted by appointment.
2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.
Onesite Responsibilities
1. Scan all required move-in documents into Onesite.
2. Oversee Pending Tasks.
Customer Service Administration
1. Guide walk-in traffic and minimize the wait time.
2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director.
3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines.
4. Organize incoming packages systematically and distribute as needed.
5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met.
6. Utilize CRM to effectively manage resident relations, service requests and resident communications.
Property Condition oversight
1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation.
2. Walk through all amenities daily to ensure they are stocked and in good condition.
3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved.
4. Provide superior customer service to internal and external customers.
Back-Up coverage
1. Interact with walk-in prospects by showing the property if needed and answering questions about the community.
2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls.
3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director.
4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area.
5. Complete market summary and comp reports as directed.
6. Comply with all Company policies and procedures related to employment.
7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
8. Perform Resident Service Manager duties in the absence of the Resident Service Manager.
9. Perform other duties as assigned or as necessary.
PERFORMANCE REQUIREMENTS:
Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations.
Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated.
Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates.
Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records.
TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.
TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work.
EDUCATION AND EXPERIENCE:
1. High School Diploma, or equivalent, is required.
2. Associate degree in business administration or equivalent, is preferred.
3. Minimum of two years of office experience is required.
4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred.
5. Must have and maintain a valid driver's license unless otherwise noted.
Pay: $23-26/hr.
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$23-26 hourly 2d ago
Senior General Manager
Jones Lang Lasalle Incorporated 4.8
Boston, MA job
**What this job involves:** Lead comprehensive property management operations as the professional-in-charge of assigned commercial real estate assets. Drive client satisfaction and financial performance while overseeing all aspects of building operations, tenant relations, and team management. This strategic role combines hands-on operational expertise with business development responsibilities, contributing directly to JLL's reputation for excellence in property management services.* Conduct regular property inspections to ensure operations meet JLL standards and client expectations* Collaborate with clients and regional management to develop strategic plans and annual budgets* Oversee major construction projects including lobby renovations, elevator upgrades, and facade repairs* Manage service contracts, vendor relationships, and competitive bidding processes* Support leasing teams with lease negotiations, documentation, and administration* Supervise building personnel including Chief Engineers, General Managers, and Property Associates* Analyze financial statements and prepare monthly, quarterly, and annual client reports* Coordinate tenant service requests and maintain proactive tenant relationships* Ensure compliance with safety procedures, emergency protocols, and regulatory requirements* Cross-sell JLL services and participate in business development activities* Implement Quality Tenant Service (QTS) programs across assigned properties* Manage collection processes and tenant billing reconciliations* Conduct performance evaluations and develop career paths for property team members* Represent JLL in local business and real estate community networking events* Coordinate with Client Accounting Services for financial management and reporting**Required Qualifications:** * Associate or Bachelor's degree in related field* 8+ years of commercial real estate or property management experience* 5+ years of people management experience supervising 4+ staff members Proven experience with budget preparation, financial reporting, and lease administration* Strong knowledge of building systems, maintenance operations, and construction management* Demonstrated financial and accounting acumen with variance analysis capabilities* Excellent written and verbal communication skills for client and tenant interactions* Proficiency in Microsoft Office Suite and budget management applications* Experience managing portfolios of multiple commercial properties**Preferred Qualifications:** * Advanced degree in real estate, business administration, or related field • Industry certifications (RPA, CPM, BOMA designations)* Experience with major capital improvement projects and construction coordination* Current real estate license (salesperson or property management license)* Knowledge of HVAC, electrical, and mechanical building systems* Familiarity with lease accounting standards and CAM reconciliation processes* Experience with emergency management and life safety systems* Previous experience in business development or client relationship management* Knowledge of local real estate market conditions and regulations* Experience with property management software platforms* Understanding of sustainability and energy management programs**Location:** [Onsite] At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
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$66k-131k yearly est. 4d ago
Real Estate Administrative Assistant
Era Key Realty Services 3.9
Auburn, MA job
In-Person Real Estate Administrative Assistant - Are You Organized & Responsive? Please Apply!
Are you a highly motivated individual with exceptional organizational skills and a knack for effective communication? If so, we invite you to join our team as a Part-Time Real Estate Administrative Assistant in our Auburn Office. At ERA Key Realty Services, we're on the lookout for a detail-oriented and tech-savvy professional to support our real estate agents in providing top-notch service to their clients. If you're ready to take the next step in your career path and be a vital part of our dynamic team, we encourage you to send us your resume today!
This is an in-person position; no remote candidates will be considered.
Transaction Tracking: Monitor all transactions from the initial agreement to the post-closing phase. Produce closing statements on behalf of agents and the company.
Transaction Reporting: Ensure timely closure of and reporting of transactions and maintain accurate records to be sent to the bookkeeping department.
Compliance Review: Review all necessary documentation for file compliance, ensuring adherence to company policy and the corresponding state Real Estate Regulations.
Social Media Marketing: Consistently maintain and update the branch's social media presence to promote our culture and services effectively.
Marketing Support: Assist in the preparation of print marketing materials for agent listings and open houses, utilizing predefined templates.
Office Organization: Maintain the overall organization and supply management of our office space, ensuring it's in top condition for agents and clients. Notify facilities management of any needs.
Tech-Savvy: Proficiency in Word, Excel, PowerPoint, Outlook, Teams, and Internet skills; knowledge of Canva is a plus. Ability to quickly learn and troubleshoot new programs.
Attention to Detail: Excellent attention to detail and a commitment to maintaining high document accuracy. High level of mathematical accuracy.
Adaptability: Flexibility in daily routines and the ability to prioritize and manage shifting responsibilities effectively.
Customer-Centric: Exceptional customer service and interpersonal skills, with the ability to build relationships with a diverse range of personalities.
Problem Solver: Proficient in making quick and effective decisions, solving problems, and maintaining confidentiality.
Communication: Strong verbal and written communication skills.
$105k-119k yearly est. 7d ago
Manager - Accounts Receivable & Collections
Stout 4.2
Boston, MA job
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team.
Impact You'll Make
This role plays a critical role in driving the firm's cash flow performance while protecting and strengthening client relationships. You will own and optimize the end-to-end collections process, serve as a key connector between Finance, client-facing leadership, and Legal, and deliver clear, measurable improvements in A/R aging, DSO, and overall collections effectiveness.
Own and drive the firm's collections strategy, ensuring timely resolution of outstanding invoices and consistent cash collection.
Improve visibility and accountability across A/R by proactively managing aging, prioritizing high-risk accounts, and escalating issues appropriately.
Strengthen collaboration between Finance, client-facing teams, and Legal to resolve billing disputes efficiently and professionally.
Serve as a trusted partner to leadership by delivering actionable insights through reporting, analysis, and recommendations.
Lead process improvements and technology enablement initiatives that modernize and scale the collections function.
What You'll Do
In this role, you'll manage day-to-day collections activity while partnering cross-functionally to resolve issues, mitigate risk, and improve processes.
Accounts Receivable & Collections
Own the end-to-end collections process for outstanding invoices, including routine follow-ups, escalations, and resolution.
Actively manage A/R aging, prioritizing collection efforts on high-dollar and high-risk accounts.
Maintain regular client contact via email and phone to confirm invoice receipt, resolve questions, and secure payment commitments.
Track and document all collection activity, maintaining clear records of client communications and payment status.
Internal Coordination
Partner closely with Project Managers, Managing Directors, group COOs, and client service teams to resolve billing disputes and unblock delayed payments.
Escalate materially past-due accounts to Finance leadership with clear recommendations, including payment plans, work holds, or further escalation.
Provide timely and accurate A/R status updates to stakeholders, including weekly or monthly aging summaries.
Assist in establishing and refining credit and collections policies aligned with a professional services environment.
Escalation & Legal Coordination
Identify accounts requiring escalation and coordinate next steps with the internal Legal team.
Prepare detailed account documentation and history for referral to outside collections counsel when necessary.
Act as the primary point of contact with outside counsel through resolution, settlement, or write-off.
Reporting & Process Improvement
Partner with implementation consultants to support the successful launch of HighRadius in 2026.
Serve as the subject matter expert for the HighRadius platform post-implementation.
Produce regular reporting on A/R aging, DSO trends, and collections performance for Finance leadership and group COOs.
Identify root causes of delayed payments and partner with Finance to improve billing and collections efficiency.
Support month-end close activities related to A/R reserves, write-offs, and audit support.
What You Bring
This role requires a strong foundation in accounts receivable, professional judgment, and the ability to navigate sensitive client situations with confidence and professionalism.
Bachelor's degree in Finance, Accounting, Business, or a related field.
5+ years of experience in accounts receivable and collections, preferably within a professional services environment.
Demonstrated experience managing sensitive client communications related to payment and billing issues.
Strong understanding of A/R aging, collections workflows, and escalation processes.
Excellent written and verbal communication skills, with the ability to engage effectively with senior internal and external stakeholders.
Strong organizational skills with the ability to manage multiple accounts and deadlines simultaneously.
Preferred Qualifications
Experience with collections platforms such as HighRadius, Billtrust, Tesorio, or similar tools.
Experience partnering with legal teams or outside collections counsel.
Familiarity with professional services billing models (time & materials, retainers, fixed fee).
Experience with ERP systems such as Workday, NetSuite, Sage Intacct, or similar.
How You'll Thrive
Success in this role comes from balancing persistence with professionalism, structure with flexibility, and financial discipline with strong client relationships.
Demonstrate strong attention to detail, follow-through, and sound judgment.
Exhibit professional persistence while maintaining positive, respectful client relationships.
Communicate clearly and escalate issues thoughtfully and appropriately.
Operate with a process-oriented, continuous-improvement mindset.
Thrive in a fast-paced, performance-driven environment with clear goals and measurable outcomes.
Why Stout?
At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life.
We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve.
We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals.
Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives.
Learn more about our benefits and commitment to your success.
en/careers/benefits
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.
Stout is an Equal Employment Opportunity.
All qualified applicants will receive consideration for employment on the basis of valid job requirements, qualifications and merit without regard to race, color, religion, sex, national origin, disability, age, protected veteran status or any other characteristic protected by applicable local, state or federal law.
Interested in joining a rapidly growing group of bright, ambitious professionals in a work environment that values culture, inclusion, and personal growth? Stout might just be the right place for you.
$31k-36k yearly est. 4d ago
Leasing & Marketing Professional
Lincoln Property Company, Inc. 4.4
Methuen Town, MA job
Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com.
We create places people want to call home - starting with you.
With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.
At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact.
We're currently hiring for a Leasing & Marketing Professional - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here.
Let's grow together at Willow Bridge.
Responsibilities
The responsibilities of the Leasing & Marketing Professional are as follows:
* Manage all aspects of the leasing process, including leasing apartments, preparing lease paperwork and assisting to ensure a smooth move-in.
* Greet clients, assess needs, answer questions and provide tours of the apartments and community.
* Process applications, and prepare and review lease agreements and renewals.
* Respond to in-person, phone and email inquiries, which includes providing leasing information, making appointments and creating and following up with maintenance requests.
* Assist with completing weekly, monthly and special reports as assigned by the Leasing Manager or Business Manager.
* Receive deposits and rent money, and record appropriately.
* Provide excellent customer service and assist all clients with a positive and friendly tone
Qualifications
The qualifications for a Leasing & Marketing Professional are as follows:
* High school diploma or equivalent is required. Bachelor's degree is preferred.
* Excellent verbal and written communication skills.
* Customer service focused with the ability to be a strong team player.
* Proficient in Microsoft Office (Word, Excel).
* Able to multitask and meet deadlines in a timely and organized manner.
* Must be able to work a flexible schedule, including weekends.
* Must be able to tour the community with clients, which includes walking the property and climbing stairs.
* This role MAY require a valid driver's license
Leasing & Marketing Professional Benefits
Typical base compensation range depending on experience: $23 to $25 per hour USD
Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.