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Laboratory assistant/phlebotomist skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Dr. Rainer Glaser,

Daniel Ludwigsen

Laboratory assistant/phlebotomist example skills

Below we've compiled a list of the most critical laboratory assistant/phlebotomist skills. We ranked the top skills for laboratory assistant/phlebotomists based on the percentage of resumes they appeared on. For example, 18.5% of laboratory assistant/phlebotomist resumes contained patients as a skill. Continue reading to find out what skills a laboratory assistant/phlebotomist needs to be successful in the workplace.

15 laboratory assistant/phlebotomist skills for your resume and career

1. Patients

Here's how laboratory assistant/phlebotomists use patients:

Delivered critical patient results as needed and maintained positive relationships with participating physicians and their patients.
Provided clinical support and direct patient care to patients with cancer and other hematological abnormalities.

2. Blood Specimens

Here's how laboratory assistant/phlebotomists use blood specimens:

Maintained positive patient identification while obtaining venous and capillary blood specimens on a routine and stat basis.
Collect blood specimens on all patients using established laboratory procedures.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how laboratory assistant/phlebotomists use customer service:

Developed and maintained a clear understanding of HIPAA Privacy Guidelines and demonstrates and provides excellent customer service.
Display excellent customer service and public relations to promote a positive and professional image.

4. Phlebotomy Procedures

Here's how laboratory assistant/phlebotomists use phlebotomy procedures:

Performed variety of outpatient and inpatient phlebotomy procedures including proper patient identification, accessioning and blood sample collection.
Follow order of blood draw to avoid cross-contamination, and safety procedures in phlebotomy procedures.

5. Specimen Collection

Specimen collection refers to process of collecting any tissue or fluid like substance in order to be analyzed and tested in a laboratory. Specimen collection is the initial necessary step for the diagnosis of a problem, providing a pathway to the eventual treatment.

Here's how laboratory assistant/phlebotomists use specimen collection:

Conduct patient in-processing prior to specimen collection, including review of paperwork accompanying patients and cordial guidance and assistance.
Work independently, performing various specimen collection procedure at nursing home location while following identified procedure.

6. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how laboratory assistant/phlebotomists use patient care:

Administered pediatric and geriatric patient care.
Managed valuable perishable inventory of blood products Correctly draw and label blood samples for testing Patient care and interaction Basic computer skills

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7. Blood Samples

A blood sample is a specimen of blood extracted from the body of an organism to run laboratory tests on it. Lab tests are conducted to determine if a person has optimum mineral content and has no illness. Blood is extracted from the vein with the help of a hypodermic needle. The blood is then analyzed to perform multiple tests such as; glucose tests, cholesterol tests, hemoglobin tests, blood count tests.

Here's how laboratory assistant/phlebotomists use blood samples:

Collected blood samples, prepared specimens for laboratory testing, performed quality control on laboratory equipment.
Collect blood samples using proper patient identification procedures to label vials accurately.

8. Lab Specimens

Here's how laboratory assistant/phlebotomists use lab specimens:

Accessioned lab specimens-Ran centrifuge machine-Went on runs for specimens
Ordered, processed, and dispatched blood, bodily fluids, and pathology lab specimens to their respective departments for analysis.

9. Urine Analysis

Here's how laboratory assistant/phlebotomists use urine analysis:

Collected and handled urine analysis, stool orders, and pregnancy tests.
Collected urine drug screen specimens, urine analysis, for drug testing.

10. Phlebotomy Training

Here's how laboratory assistant/phlebotomists use phlebotomy training:

Provided practical phlebotomy training under direction of medical staff.
Participated in a Phlebotomy training course through Missouri Baptist Medical Center.

11. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how laboratory assistant/phlebotomists use data entry:

Demonstrated knowledge of medical terminology, infection control, quality assurance, and data entry and retrieval.-Excellent patient relations skills.
Performed various administrative tasks that included but were not limited to data entry and document preparation.

12. Test Results

Here's how laboratory assistant/phlebotomists use test results:

Received and tracked laboratory test results on Lab Spreadsheet from contract laboratory.
Distribute test results to appropriate departments and/or physicians.

13. Laboratory Procedures

Here's how laboratory assistant/phlebotomists use laboratory procedures:

Performed small laboratory procedures and worked in reception when needed.
Prepared specimens, performed basic laboratory procedures and urinalysis tests.

14. Skin Punctures

Here's how laboratory assistant/phlebotomists use skin punctures:

Collect routine skin punctures for testing as required.
Perform venipunctures and skin punctures for laboratory testing.

15. Blood Collection

Here's how laboratory assistant/phlebotomists use blood collection:

Blood collection for hospitalized patient, geriatric, pediatric, critical care, and out patient.
Performed hospital wide blood collections, on adults as well as infants and young children.

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What skills help Laboratory Assistant/Phlebotomists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on laboratory assistant/phlebotomist resumes?

Dr. Rainer Glaser

Professor and Chair, Missouri University of Science and Technology

Chemistry competence is key, of course. As a close second, chemists need to demonstrate effective team player competence. Communication skills are essential, in conversation and in writing. Effective collaboration requires highly developed skills to work with team members, peers, and leadership.

What laboratory assistant/phlebotomist skills would you recommend for someone trying to advance their career?

Daniel Ludwigsen

Department Head, Associate Professor of Physics, Kettering University

Graduates from our programs often find that graduate degrees, masters, or even doctorates, fit into their career trajectories well. If I were advising a graduating senior considering a gap year, I would suggest a certificate program in a relevant field, such as programming, data science, or similar areas. While these incorporate broadly applicable skills as well as valuable disciplinary perspective, these certificate programs often offer credit that can later be applied toward a graduate degree.

What type of skills will young laboratory assistant/phlebotomists need?

Dr. Alexandra Gorgevska Ph.D.

Department Chair, Palm Beach State College

Graduates [of all ages] will continue to need hands-on skills, the ability to work both in the group and individual settings, and, most importantly, be curious and teachable. Soft skills have taken on greater importance over the years, so we provide ongoing events for outreach, scientific communication, interview preparation, etc., to help provide students with ways to improve and grow their soft skills.

We are seeing scientific communications transitioning from in-person to remote settings, and our students are excelling at rising to the challenges. South Florida has a diverse life science career field, and our students continue to be well prepared to enter the job market and succeed in their career paths.

What soft skills should all laboratory assistant/phlebotomists possess?

Jennifer Larimore Ph.D.

Associate Professor, Agnes Scott College

Teamwork, leadership, working with a diverse team.

What hard/technical skills are most important for laboratory assistant/phlebotomists?

Jennifer Larimore Ph.D.

Associate Professor, Agnes Scott College

Ability to run PCRs, ability to run gel electrophoresis, statistical analysis

Do you want to know more?

List of laboratory assistant/phlebotomist skills to add to your resume

The most important skills for a laboratory assistant/phlebotomist resume and required skills for a laboratory assistant/phlebotomist to have include:

Patients
Blood Specimens
Customer Service
Phlebotomy Procedures
Specimen Collection
Patient Care
Blood Samples
Lab Specimens
Urine Analysis
Phlebotomy Training
Data Entry
Test Results
Laboratory Procedures
Skin Punctures
Blood Collection
Infection Control
Process Specimens

EKG
Lab Tests
Drawing Blood
Computer System
Microbiology
Medical Terminology
LIS
Patient Specimens
Chemistry
Stat
Patient Registration
Patient Identification
Phlebotomy
Centrifugation
HIPAA
Specimen Handling
Drug Screens

Capillary Puncture
CPR
Laboratory Equipment
Hematology
Tourniquet
CLIA
Vital Signs
Blood Cultures
Lab Results
Safety Procedures
Emergency Room
EMR
Urine Specimens
Body Fluids
Reference Lab
Specimen Integrity

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Laboratory Assistant/Phlebotomist Skills

Updated January 8, 2025

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