Laboratory supervisor and technician job description

Accurate Diagnostic Labs is a dynamic, fast-paced and growing full service clinical diagnostic testing facility offering blood testing for various branches of medicine. We specialize in physician office based services and have conveniently located patient service centers throughout NJ-NY metro areas. Established in 1999, Accurate Diagnostic Labs prides itself in providing the highest level of customer service and quality assurance. Currently, Accurate Diagnostic Labs is looking for a Laboratory Technical Supervisor.
Technical
• Oversees the performance of laboratory testing and operations on the assigned duty shift.
• Demonstrates technical competence in their area of specialty and responsibility.
• Spends an adequate amount of time in the laboratory to supervise the technical performance of the staff and is readily available for personal or telephone consultation.
• Ensures completion of technical work on a timely basis.
• Resolve specimen problems.
• Ensure the performance and recording of quality control, maintenance, temperature records and corrective action logs as necessary
• Monitor control lot-to-lot validation: track sequestered lots and ensure lot change documentation is completed prior to use of a new lot.
• Ensure inter-instrument comparisons are complete and timely.
• Participate in the introduction of new tests and the assessment of new instrumentation and methods.
• Review SOPMs in conjunction with the Technical and Medical Directors and contribute to updates of procedures.
Personnel
As necessary:
• Participate in the hiring process of appropriate, qualified employees.
• Advise management regarding appropriate staffing needs.
• Monitor the training of employees.
• Effectively schedule the hours and days of work of employees and assign their job duties.
• Ensure adequate coverage, in the supervisor’s absence, for all responsibilities listed, and communicate the assignments to management. The individuals covering must meet all applicable requirements for the tasks assigned.
• Ensure the technical competency of employees using a standard competency assessment six months after hire and annually thereafter.
• Complete annual employee performance assessments for annual reviews.
Administrative
• Communicate effectively with co-workers and management.
• Adhere to Patient Confidentiality requirements.
• Participate in Lab Continuing Education.
• Attend all Safety Continuing Education.
• Follow and enforce rules for Personal Protective Equipment.
• Follow and enforce rules for Laboratory Safety.
• Maintain compliance with all company policies and procedures.
• Other duties as assigned.
Education and/or Work Experience Requirements:
The supervisor must meet the requirements for a Laboratory Supervisor as defined in NYS 10 NYCCR Part 58 Section 58 – 1.3.
At minimum, the supervisor
• Is a physician licensed to practice in New York or an individual who has earned a doctoral degree from an accredited institution with a chemical, physical or biological science as his major subject (Section 58 1.4 (a)) or;
• holds a degree of master of arts or master of science from an accredited institution with a major in one of the chemical, physical or biological sciences and, subsequent to graduation, has had at least four years of pertinent laboratory experience of which not less than two years have been spent working in the designated laboratory specialty or;
• is qualified as a medical technologist pursuant to the provisions of section 58-1.5(b) of this Subpart and has had at least six years of pertinent clinical laboratory experience subsequent to qualifying of which at least two years have been spent working in a clinical laboratory having a director at the doctoral level

• Excellent verbal and written communication skills and must be able to effectively communicate with internal and external customers.

The laboratory supervisor oversees operations of the technical section(s). Responsibilities include, but are not limited to; managing staff and workflows, maintaining policies and procedures, performing staff competency assessments, monitoring statistics and test utilization, fiscal responsibility, complying with regulatory standards and maintaining accreditation, and human resource management according to Essentia Health guidelines. This individual requires excellent customer service and team working skills to promote positive relationships with patients, coworkers, departments and others. The laboratory supervisor will work with other departments and committees to maintain a high level of care while promoting the mission and vision of Essentia Health. Some supervisors may also manage radiology department, if applicable. Meets Clinical Laboratory Improvement Amendments (CLIA) guidelines for the complexity of laboratory testing. Work Experience: 2 years of previous experience in a hospital or clinic laboratory.
Education Qualifications:

Graduate of a four-year degree in Clinical Laboratory science.

Licensure/Certification Qualifications:

Current American Society of Clinical Pathology (ASCP)or equivalent certification.

Maintains licensure as per state requirement.

FTE

1

Shift Rotation

Day Rotation (United States of America)

Shift Start Time

Varies

Shift End Time

Varies

Pay Range

$67912 - $101878 / year

The approximate base compensation range is posted, but the actual offer will reflect our total compensation and benefits package. The offer will be determined by a number of factors including the selected candidate's experience, knowledge, skills, abilities, FTE, as well as internal equity among our team.

Effective December 1, 2019: Job offers are contingent upon successful completion of a post-offer assessment, including a urine drug screen, immunization review, proof of required vaccinations, and background check. Essentia Health is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.

Essentia Health EEO:

Essentia Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, sexual identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Equal Employment Opportunity (EEO) at Essentia

It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.

+ Supervises and coordinates the day-to-day activities in the department, within parameters delegated by the Lab Manager, to assure quality test results are delivered to providers.
+ Coordinates the day to day department testing within the hospital.

+ Ensures that staff follow proper procedures to maintain patient safety.

+ Consults with nursing to investigate and follow up on patient safety issues.

+ Oversees department training to deliver the best possible training to operators.

+ Assures an adequate inventory of all reagents, quality control, and supplies.

+ Collaborates with the Lab Manager to develop, write, revise and implement departmental policies, procedures and protocols.

+ Communicates and collaborates with staff, management, various departments within Mercy and outside professionals such as customers, representatives and community physicians. Interviews vendor representatives for product availability and information.

+ Interviews and recommends candidates for hiring. Completes evaluations and recommends merit increases relating to subordinate performance. Makes recommendations regarding wages, and/or terminations of subordinates. Performs first line coaching, counseling, and discipline of those working in department.

+ Collaborates with the Lab Manager for ongoing program development, budget, activities and functions, such as procurement, inventory control, instrument upgrades and site layout.

+ Collaborates with the Lab Manager to assure efficient departmental operation by controlling and evaluating allocated financial resources and improving productivity and quality. Assists with budget development.

+ Assures plans are executed for constant review/revision of the laboratory information systems to meet the needs of the department, medical staff, patients and employees.

+ Measures success by timely and quality reports, recommendations and projects profitability, budgetary compliance, the completion of assigned objectives, and compliance with appropriate licensing and regulatory standards.

+ Stays abreast with developments in laboratory and department to ensure services provided are progressive and meet the needs of the physicians.

+ Promotes teamwork by keeping others informed, participating effectively in group decision making, working to accomplish team objectives and projects, and by soliciting feedback about one's effectiveness as a team member.

+ Continually improves processes by seeking ways to eliminate and reduce waste and improve efficiency and effectiveness of operations.

+ Assists with scheduling of department and ensuring proper staff coverage.

+ Performs other related duties as assigned.

**Education**

Minimum: Bachelor's Degree in medical technology with clinical internship.

Preferred:

**Credentials/Licensure**

Minimum: American Society for Clinical Pathology (ASCP) Certification

Preferred:

.

**Related Experience**

Minimum: Three years healthcare experience.

Preferred: Experience includes departmental testing and oversight, along with general lab testing.

**Other Knowledge, Skills and Abilities**

Minimum: Experience in coordinating people in the performance of testing and be able to troubleshoot instruments or testing devices.

Preferred: One to three-year(s) experience of overseeing staff.

1st shift - 40hrs per week

**Our Commitment to Diversity and Inclusion**

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.