Layaway clerk skills for your resume and career

Updated January 8, 2025

1 min read

Below we've compiled a list of the most critical layaway clerk skills. We ranked the top skills for layaway clerks based on the percentage of resumes they appeared on. For example, 72.9% of layaway clerk resumes contained customer service as a skill. Continue reading to find out what skills a layaway clerk needs to be successful in the workplace.

4 layaway clerk skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how layaway clerks use customer service:

Skilled in handling all facets of operational customer service including sales marketing, and inventory control resulting financial positives.
Provided quality customer service, completed layaway transactions, ran cash register when needed, maintained layaway department transactions.

2. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how layaway clerks use pos:

Assisted customers with returns* Answered telephone inquiries from customers*Provided great customer service for walk- in customers*Operated cash register, POS
Completed customer transactions utilizing a POS cash register.

3. Customer Complaints

Here's how layaway clerks use customer complaints:

Investigated and resolved customer complaints in a manner both satisfactory to the customer and in accordance with company guidelines/policies.
Provided excellent customer service and interpersonal skills in a professional matter while resolving customer complaints via telephone.

4. Cash Drawers

Here's how layaway clerks use cash drawers:

Provided excellent customer service, set-up and maintained merchandise displays, conducted accurate transactions and ensure balanced cash drawers.
Certified cash drawers were accurate and balanced daily and reviewed cash operation data for accuracy.

What skills help Layaway Clerks find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of layaway clerk skills to add to your resume

The most important skills for a layaway clerk resume and required skills for a layaway clerk to have include:

Customer Service
POS

Customer Complaints
Cash Drawers

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse sales jobs