Lead former job description

About this role:

Wells Fargo is seeking an Operations Senior Manager to lead the Forms Management & Print Purchasing team within the Print Services organization. The Forms Management team includes both US-based and India-based employees who manage both electronic and paper forms through the form's lifecycle. The Print Purchasing team supports groups across the enterprise with procurement of printed materials through the Noosh platform. Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role, you will:

* Manage and develop teams of individual contributors and managers
* Identify and recommend opportunities for process improvement and risk control development
* Develop and implement business unit strategies
* Oversee vendor relationships while partnering with Supply Chain and Third-Party Risk Management
* Partner with technology to drive enhancements to Forms Online and other key applications
* Oversee and improve on-boarding and intake processes
* Enhance operational reporting and monitoring
* Partner with key stakeholders and business partners build a successful team
* Provide expertise for technical, operational, and processing functions related to business unit
* Determine appropriate strategy and actions to meet moderate to high risk deliverables
* Interpret and develop policies and procedures for functions with moderate complexity within scope of responsibility across business lines or functional areas
* Collaborate and influence all levels of professionals including more experienced managers
* Lead team to achieve objectives
* Engage and influence stakeholders, internal partners, and peers associated with the function or affected by its outcomes
* Manage allocation of people and financial resources for group
* Develop and guide a culture of talent development, process improvement, and collaboration to meet business objectives and strategy

Required Qualifications:

* 6+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
* 3+ years of management experience

Desired Qualifications:

* Demonstrated success leading key process changes
* Demonstrated success leading operational or business execution teams
* Knowledge or experience with Adobe Experience Management (AEM)
* Knowledge or experience with document tagging and document accessibility
* Knowledge or experience with Noosh or other print purchasing systems
* Knowledge of agile processes and continuous process improvement
* Experience managing complex teams and/or projects
* Expertise in change management

Job Expectations:

* Ability to travel up to 10% of the time
* This position is not eligible for Visa sponsorship

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.