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Lead transportation security officer skills for your resume and career

15 lead transportation security officer skills for your resume and career
1. Incident Reports
An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.
- Have experience with assisting with investigations of incidents, and preparing incident reports or other documents that convey required information.
- Assist with investigations of incidents and prepare incident reports to convey essential information.
2. Security Procedures
A security procedure is a verification protocol used to check if an electronic signature, record, or performance belongs to that specific person. It is a set of necessary procedures that need to be performed to maintain security. These procedures are step-by-step guidelines on how to implement, enable, or enforce security.
- Trained security officers on all security procedures and security equipment.
- Informed the public of security procedures and answered inquiries professionally.
3. Emergency Situations
- Directed calls to operations center in emergency situations.
- Perform transportation security duties during both routine and emergency situations according to TSA's Standard Operating Procedures, SOP.
4. Transportation Security Administration
- Maintain constant public command presence & visibility; inform travelers & public of current Transportation Security Administration policies.
- Implemented security-screening procedures that are central to Transportation Security Administration (TSA) objectives.
5. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Exhibit customer service expertise by analyzing situations from the passenger and stakeholder perspective and implementing workable solutions.
- Provide customer service to the traveling public by assisting passenger while maintaining domain awareness and security.
6. TSO
- Participate in National shift briefings to Transportation Security Officers (TSO), concerning security sensitive or unclassified information.
- Resolve complaints of employees, formal grievances, and appeals to the Supervisor TSO or an appropriate management official.
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- Oversee and direct security personnel on SOP, policy clarification and regulations at various security checkpoints.
- Resolve security problems encountered at security checkpoint and checked baggage areas.
8. Balance Workloads
- Identify, distribute and balance workloads among employees.
- Identify, distribute, and balance workloads and tasks among employees in accordance with established workflow and skill level.
9. Appropriate Management
- Resolve simple, informal complaints of officer and refer formal grievances to the appropriate management official.
- Resolved informal complaints of employees and referred formal grievances and appeals to the supervisor or an appropriate management official.
10. Appeals
- Resolved simple, informal complaints from employees and referring others such as formal grievances & appeals to an appropriate manager.
- Resolve complaints of employees and refer others such as formal grievances and appeals to the higher management official.
11. Metal Detectors
- Utilize equipment such as metal detectors, x-ray equipment and explosive trace equipment to create additional layers of security.
- Perform routine calibrations and system burns of ETD machines, walk through metal detectors, and AIT machines.
12. X Ray Machines
- Trained for and operated x ray machines, Elemental detection software and various other screening devices.
- Used x ray machines and body scanners certified in both.
13. X-Ray Machines
- Performed screening of property using x-ray machines to identify dangerous objects.
- Monitored monthly maintenance of X-ray machines and generated corresponding statistical reports.
14. Conflict Management
- Conducted Conflict Management Essentials training courses for security officers.
- Trained in conflict management through evolution training.
15. Security Equipment
- Managed to operate basic and advanced security equipment at screening checkpoints.
- Perform maintenance on related security equipment.
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List of lead transportation security officer skills to add to your resume

The most important skills for a lead transportation security officer resume and required skills for a lead transportation security officer to have include:
- Incident Reports
- Security Procedures
- Emergency Situations
- Transportation Security Administration
- Customer Service
- TSO
- Security Checkpoint
- Balance Workloads
- Appropriate Management
- Appeals
- Metal Detectors
- X Ray Machines
- X-Ray Machines
- Conflict Management
- Security Equipment
- Technical Training
- Situational Awareness
- Pat-Down Searches
- Pmis
- Stressful Environment
- Informal Complaints
- ETD
- OJT
- Explosive Trace Detection
- Routine Situations
- Performance Evaluations
- USD Per
- Workforce Planning
- Exit Points
- Two Way Radios
- AIT
- Alertness
- Electronic Detection
- Leos
Updated January 8, 2025