Learning officer job description
Updated March 14, 2024
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Example learning officer requirements on a job description
Learning officer requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in learning officer job postings.
Sample learning officer requirements
- Bachelor's degree in Education and/or related field.
- Experience in developing and delivering training.
- Proficiency in curriculum design and development.
- Knowledge of adult learning principles.
- Proficiency in learning management systems.
Sample required learning officer soft skills
- Strong communication and interpersonal skills.
- High level of customer service orientation.
- Ability to work collaboratively with others.
- Excellent problem solving and critical thinking skills.
- Ability to work independently and with minimal supervision.
Learning officer job description example 1
JPMorgan Chase & Co. learning officer job description
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.
The Firmwide Regulatory Learning team is responsible for management and execution of the Regulatory and Compliance training and awareness strategy in support of JPMorgan Chase's global Compliance and Regulatory agenda.
The Regulatory Learning team works closely with the business and subject matter experts to identify, design and deliver appropriate learning solutions to JPMorgan Chase stakeholders and workforce members globally across the firm.
The North America Regulatory Learning team is a part of the Firmwide Regulatory Learning team within the HR Learning & Talent Solutions organization. This role is responsible for supporting the delivery of effective Regulatory and Compliance training and awareness solutions across LOBs and Functions across North America.
Key Responsibilities
Support the end-to-end training lifecycle, specifically in relation to Maintaining data and documentation in the systems/tools used by the team Addressing learner/client inquiries and requests for information Determining course audiences Partner with the broader Regulatory Learning Team to address issues and find solutions, participate in testing, suggest process improvements, etc. Participate in cross function/LOB global learning projects partnering effectively with the broader HR Talent and Career Experience Team
Qualifications
Minimum of 2 years of Regulatory/Compliance and training related experience Excellent relationship management skills with the ability to effectively interact with all levels of management and to clearly articulate key messages and strategies Experience working with Learning Management Systems Strong analytical skills and ability to translate information into reference data attributes Excellent interpersonal and communication skills (written and oral) Creative and strategic thinker with a strong control mindset Strong project management and organizational skills and keen attention to detail Excellent judgement, decision-making, and analytical skills PC competence, especially MS applications (Word, Excel & PowerPoint)
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
The Firmwide Regulatory Learning team is responsible for management and execution of the Regulatory and Compliance training and awareness strategy in support of JPMorgan Chase's global Compliance and Regulatory agenda.
The Regulatory Learning team works closely with the business and subject matter experts to identify, design and deliver appropriate learning solutions to JPMorgan Chase stakeholders and workforce members globally across the firm.
The North America Regulatory Learning team is a part of the Firmwide Regulatory Learning team within the HR Learning & Talent Solutions organization. This role is responsible for supporting the delivery of effective Regulatory and Compliance training and awareness solutions across LOBs and Functions across North America.
Key Responsibilities
Support the end-to-end training lifecycle, specifically in relation to Maintaining data and documentation in the systems/tools used by the team Addressing learner/client inquiries and requests for information Determining course audiences Partner with the broader Regulatory Learning Team to address issues and find solutions, participate in testing, suggest process improvements, etc. Participate in cross function/LOB global learning projects partnering effectively with the broader HR Talent and Career Experience Team
Qualifications
Minimum of 2 years of Regulatory/Compliance and training related experience Excellent relationship management skills with the ability to effectively interact with all levels of management and to clearly articulate key messages and strategies Experience working with Learning Management Systems Strong analytical skills and ability to translate information into reference data attributes Excellent interpersonal and communication skills (written and oral) Creative and strategic thinker with a strong control mindset Strong project management and organizational skills and keen attention to detail Excellent judgement, decision-making, and analytical skills PC competence, especially MS applications (Word, Excel & PowerPoint)
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
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Learning officer job description example 2
International Rescue Committee learning officer job description
Job Title: Senior Operations and Learning Officer
Sector: Legal
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No
Location: New York, NY HQ USA/ Remote
Job Description
BACKGROUND: The International Rescue Committee (IRC) helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933, the IRC is at work today in over 40 countries and 28 U.S. cities. The IRC's Resettlement, Asylum and Integration (RAI) department creates opportunities for refugees and other vulnerable migrants to survive and thrive in the US and Europe. RAI serves more than 50,000 individuals each year in the US, including thousands of newly arrived refugees and asylum seekers as well as the broader immigrant community, through a diverse portfolio of programs aimed at five core outcomes: Health, Safety, Economic Wellbeing, Education and Power.
SCOPE OF WORK: The Senior Operations and Learning Officer, Immigration, reports to the US Legal Services Director and provides support to a dynamic and growing network of immigration legal services programs across the US. The RAI US network of 28 offices collectively serves more than 15,000 immigration clients per year. The Senior Officer provides operational oversight related to programming under national contracts and grants, as well as for a legal case management software. The position also oversees the development and organization of the Unit's internal resource hub, provides training to program teams, facilitates peer-to-peer learning and knowledge sharing across legal services and multi-disciplinary programs, and plays a pivotal role in identifying resource and learning needs.
Major Responsibilities:
Operations
* Serve as a primary point of contact with prime contractor partners on IRC's national legal services subcontracts, together with the US Legal Services Director and Regional Deputy Directors
* Support IRC program offices that participate in federally-contracted legal services programs in developing budgets and meeting reporting requirements
* Establish and maintain effective working relationships with IRC HQ functional departments, including Resource Acquisition & Management, Finance, and IT, in collaboration with the US Legal Services Director
* Manage and track in coordination with US Legal Services Director program budget, including input and use of the Integra and Power BI systems, analysis of regular budget reports, and assistance with forecasting
* Serve as the US Legal Services team's primary focal point for the legal case management software with an external software provider, and work with the external software provider to ensure appropriate investigation and troubleshooting of challenges
Learning and Knowledge Management
* Manage all aspects of the legal services unit's Intranet page, including by surveying program colleagues to better understand resource needs and usability of the site, collaborating with colleagues to ensure relevant materials are uploaded and accessible, and ensuring information is current
* Create additional training resources, such as modules and videos
* Facilitate sharing of resources and materials across all offices in a way that is conducive to learning, including through facilitating communities of practice
* Support the on-boarding of new immigration staff across IRCI's network by sharing information and adding them to relevant distribution lists and networks
* Maintain an accurate directory and email distribution list of all immigration staff across the US network
* Identify staff training needs related to using the online case management system and develop and provide materials, trainings, and resources to address these needs
* Manage and approve requests for accessing HQ training funds
* Perform other duties as assigned
Program Management
* Collaborate with the US Legal Services Director and Regional Deputy Directors to prepare quarterly and annual report for US legal services
* Special projects and other duties as needed
* May supervise program officers
REQUIREMENTS:
* Bachelor's degree in a related field required, advanced degree a plus
* Minimum 5-7 years progressive work experience in immigration legal services or the broader immigrant rights field
* Proven experience and skills in project management
* Strong knowledge of the US immigration system, with past experience as a Department of Justice accredited representative a plus
* Excellent written and oral communication skills: the ability to communicate effectively with colleagues and partners
* Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines imperative
* Knowledge or competency in a second language widely spoken by the immigrant community a plus
* The ability to be flexible and work well under pressure in a fast-paced team environment
_______________________________________________________________________________________
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
COVID-19 Vaccination Requirement: In accordance with IRC's duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
#LI-GR1
Sector: Legal
Employment Category: Regular
Employment Type: Full-Time
Open to Expatriates: No
Location: New York, NY HQ USA/ Remote
Job Description
BACKGROUND: The International Rescue Committee (IRC) helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their future. Founded in 1933, the IRC is at work today in over 40 countries and 28 U.S. cities. The IRC's Resettlement, Asylum and Integration (RAI) department creates opportunities for refugees and other vulnerable migrants to survive and thrive in the US and Europe. RAI serves more than 50,000 individuals each year in the US, including thousands of newly arrived refugees and asylum seekers as well as the broader immigrant community, through a diverse portfolio of programs aimed at five core outcomes: Health, Safety, Economic Wellbeing, Education and Power.
SCOPE OF WORK: The Senior Operations and Learning Officer, Immigration, reports to the US Legal Services Director and provides support to a dynamic and growing network of immigration legal services programs across the US. The RAI US network of 28 offices collectively serves more than 15,000 immigration clients per year. The Senior Officer provides operational oversight related to programming under national contracts and grants, as well as for a legal case management software. The position also oversees the development and organization of the Unit's internal resource hub, provides training to program teams, facilitates peer-to-peer learning and knowledge sharing across legal services and multi-disciplinary programs, and plays a pivotal role in identifying resource and learning needs.
Major Responsibilities:
Operations
* Serve as a primary point of contact with prime contractor partners on IRC's national legal services subcontracts, together with the US Legal Services Director and Regional Deputy Directors
* Support IRC program offices that participate in federally-contracted legal services programs in developing budgets and meeting reporting requirements
* Establish and maintain effective working relationships with IRC HQ functional departments, including Resource Acquisition & Management, Finance, and IT, in collaboration with the US Legal Services Director
* Manage and track in coordination with US Legal Services Director program budget, including input and use of the Integra and Power BI systems, analysis of regular budget reports, and assistance with forecasting
* Serve as the US Legal Services team's primary focal point for the legal case management software with an external software provider, and work with the external software provider to ensure appropriate investigation and troubleshooting of challenges
Learning and Knowledge Management
* Manage all aspects of the legal services unit's Intranet page, including by surveying program colleagues to better understand resource needs and usability of the site, collaborating with colleagues to ensure relevant materials are uploaded and accessible, and ensuring information is current
* Create additional training resources, such as modules and videos
* Facilitate sharing of resources and materials across all offices in a way that is conducive to learning, including through facilitating communities of practice
* Support the on-boarding of new immigration staff across IRCI's network by sharing information and adding them to relevant distribution lists and networks
* Maintain an accurate directory and email distribution list of all immigration staff across the US network
* Identify staff training needs related to using the online case management system and develop and provide materials, trainings, and resources to address these needs
* Manage and approve requests for accessing HQ training funds
* Perform other duties as assigned
Program Management
* Collaborate with the US Legal Services Director and Regional Deputy Directors to prepare quarterly and annual report for US legal services
* Special projects and other duties as needed
* May supervise program officers
REQUIREMENTS:
* Bachelor's degree in a related field required, advanced degree a plus
* Minimum 5-7 years progressive work experience in immigration legal services or the broader immigrant rights field
* Proven experience and skills in project management
* Strong knowledge of the US immigration system, with past experience as a Department of Justice accredited representative a plus
* Excellent written and oral communication skills: the ability to communicate effectively with colleagues and partners
* Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines imperative
* Knowledge or competency in a second language widely spoken by the immigrant community a plus
* The ability to be flexible and work well under pressure in a fast-paced team environment
_______________________________________________________________________________________
The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
COVID-19 Vaccination Requirement: In accordance with IRC's duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.
Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
#LI-GR1
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Updated March 14, 2024
Updated March 14, 2024